First National Bank of Layton Ratings & Reviews

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First National Bank of Layton

(3.3 of 5) 38 Reviews

100% of our customers would recommend this lender.

About First National Bank of Layton

Who is First National Bank?
In 1905, First National Bank opened in Layton, Utah to serve community banking needs. Our commitment to putting people first, and an unwavering trust, has grown the bank into a national mortgage lender. We're a certified...

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Customer Reviews

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38 Reviews

(3.3 of 5)
  • Lender Review
    from Rockwall, TX Confirmed LendingTree Customer
    (3 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 4, 2010
    Loan Closed On:
    February 21, 2011

    Refi

    (25) (3)
    The process to refinance was supposed to take 2-4 weeks, since we have excellent credit, sufficient income, and well qualified for the loan. We provided all signed forms and requested documentation within hours of the request, however after 2 months we needed to resign forms and resupply documents, some of which were not available such as Schedule B tax forms that we did not file. It was very frustrating to be told we would be closing on more than one occasion, only to learn additional forms and documentation were required which delayed our closing by several weeks each time. We began this process in early Oct 2010 and closed on 21 Jan 2011. Had we been told the closing would take 3-6 months, we would not have been so frustrated, but being told it would only be a matter of weeks and then the constant request for additional forms/updated documentation drove us crazy, almost to the point of selecting another lender... Read More

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  • Lender Review
    from Scottsdale, AZ Confirmed LendingTree Customer
    (1 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 24, 2010

    Wrong Loan Type

    (6) (7)
    I asked for a rate on a Home Equity Loan NOT a first mortgage. Goodbye.

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  • Lender Review
    from Fresno, CA Confirmed LendingTree Customer
    (1 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 26, 2010

    No Service

    (9) (1)
    After getting my loans I tried contacting the lender only to not hear from them for 4 days. When I finally get to talk to someone they have no idea who I am and wants me to fill out the paperwork again. I could have gone to the yellow pages to get this.

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  • Lender Review
    from Seal Beach, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 5, 2009
    Loan Closed On:
    January 7, 2010

    Excellent Experience

    (3) (9)
    Working with our Rep from Pacific Coast Mortgage was a great experience. He followed up on everything we needed, made sure everything was prepared and happened very quickly. We were extremely pleased with his professionalism. The overall experience was painless...a good thing when money is involved.

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  • Lender Review
    from Denver, CO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 24, 2009
    Loan Closed On:
    September 18, 2009

    Excellent Service

    (1) (6)
    From the initial contact through the entire process, I felt that the loan officer was my advocate. He quoted me an excellent rate from the start, sat with me and explained what every line of the Good Faith Agreement meant and was always available. He even emailed me back in the evening when I wrote with a question! He kept in communication with me throughout the process. I would recommend Pacific Coast Mortgage to anyone who is looking for excellent, professional and personal service... Read More

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  • Lender Review
    from Arvada, CO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    June 11, 2009
    Loan Closed On:
    July 24, 2009

    Thumbs Up

    (4) (10)
    Team members provided excellent service. With the understanding of what I was looking for this team went into action on my behalf to accomplish my goals. My phone messages were returned promptly during the occasions that I left messages, & emails were also responded to promptly. The quick responses made me feel more confident in the company itself. Team members were always willing to answer questions and concerns. This is a fast moving company, but all of the members I worked with took the time to address the issues and procedures I had regarding my refinancing loan. As I requested the title company was able to come to my office for the closing, making my life easier. The title company was very accommodating, they were available to schedule my closing during the day or early evening and would come to my home or office locations for the closing. Thanks for ALL your help…I’ll keep your contact information on file for my next loan... Read More

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Who is First National Bank?
In 1905, First National Bank opened in Layton, Utah to serve community banking needs. Our commitment to putting people first, and an unwavering trust, has grown the bank into a national mortgage lender. We're a certified Direct Lender in all 50 states with regional loan centers from California to New York. First National Bank offers a full suite of mortgage solutions with in-house processing and underwriting. We are dedicated to providing relationship banking with a personal touch. “A Century of Putting People First” - First National Bank