FirstBank Ratings & Reviews

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NMLS ID: 472433

FirstBank

(4.9 of 5) 58 Reviews

100% of our customers would recommend this lender.

About FirstBank

FirstBank was founded in 1906 in the Southeast. Today, we are in the top 5 percent of all banks in the United States based upon asset size. FirstBank has a strong commitment to Reverse Mortgage Lending through one-on-one or face-to-face customer service....

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Loan Officers

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Stuart Landman Marietta, GA
David Karcher Birmingham, AL
Phil McLeod Birmingham, AL
Miranda Jenkins 3500 Blue Lake Drive Ste. 325, AL
Ed OConnor West Babylon, NY
Kim Osweiler Lexington, KY
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Customer Reviews

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58 Reviews

(4.9 of 5)
Review Breakdown
  • Loan Officer Review
    from Hixson, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this loan officer

    Helpfully Done

    (0) (0)
    My wife and I thought maybe we were interested in a Reverse Mortgage. We talked with several specialists and Janet was the most helpful and was not pushy. It took some time for us make a decision and Janet was always able to answer our questions and told us to let her know if and when we would be interested to proceed.

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  • Lender Review
    from Deridder, LA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this lender
    Date of Service:
    March 6, 2017

    Reverse Mortage

    (0) (0)
    First of all, I would like to say thank you to everyone who was involved in this process of my Reverse Mortgage. I was very surprised by how comfortable I felt from the beginning of this process. Mr. Steward Landman my Loan Office was AWESOME. He answered all my question for me in a way that I was sure I got what I was asking for. First Bank is a TOP NOTCH BANK. When they tell you something you can believe it is the truth. They never made me feel like I could ask too many questions and never made me feel like they were stupid ones either.. If you are thinking of doing a reverse mortgage then PLEASE give FIRST BANK a call FIRST before anyone else. I wished I had of as it would have saved me a lot of time.... Read More

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  • Loan Officer Review
    from Deridder, LA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this loan officer

    Loan Officer

    (0) (0)
    Stuart Landman is AWESOME! He was very knowledgeable in every area of the REVERSE MORTGAGE process. Every question I had for him he had a answer for excecpt one and he made sure he got the answer for me. If you called him with any questions and he happened not to answer his phone,it would not take him long to responed back to you. He never once made you feel uncomfortable with anything. I would make sure that I asked for Stuart Landman when I called First Bank to discuss a reverse mortgage.... Read More

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  • Lender Review
    from Saint Michael, MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this lender
    Date of Service:
    October 17, 2016

    Review of reverse mortgage experience

    (0) (0)
    Our experience with First Bank was a very positive one. We were given solid information and prompt service which gave us a real sense of peace that we were in the right lending program and with the right lender. Service was informative, courteous and always professional.

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  • Loan Officer Review
    from Pleasant Hill, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this loan officer

    Phillip McLeod

    (0) (0)
    Working with Phil McLeod was a pleasure. He is passionate, professional and patient with his clients. When we had questions he was there to answer them in a way we could understand. He explained the process of a reverse mortgage and the timeline we could expect. Shannon Curvin the loan processor knows her job and got all the paperwork taken care of in a very timely manner. When I had called her she knew who I was and could answer my questions. We appreciated her hard work in our case. ... Read More

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  • Lender Review
    from Tulsa, OK
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    I'm currently working with this lender

    Great Reverse Mortgage Service from Michael L

    (3) (0)
    Great website and easy to use. Loan officer Michael Lusnak was great. He gave me a ton of options and showed me hints to lower my upfront FHA insurance and put more money in my pocket.

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  • Loan Officer Review
    from Tulsa, OK
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    None - we connected, but I didn't move forward

    Michael Lusnak- FirstBank 5 stars

    (3) (0)
    Michael is very informative. Most loan officers only sent me 1 quote or option. Michael went above and beyond and tailored 3 different options like loan amount, Line of Credits and a way to lower my FHA insurance premium by taking less money. I am still working with Michael to close loan in the near future.

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    Thank you for the positive feedback! I'm glad I've been able to help out you and your husband, Kay.
  • Lender Review
    from Hollywood, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this lender

    The Best Bank

    (0) (0)
    I had the revearse morgage through your bank.

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  • Loan Officer Review
    from Hollywood, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this loan officer

    The Wonderful Karen Crissy

    (0) (0)
    Karen Crissy was very helpful and knowledgable regarding the revearse morgage, and was able to answer all my questions.Thw

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  • Lender Review
    from South Orange, NJ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this lender
    Date of Service:
    February 8, 2017

    Jan Tabaka is the Best.

    (0) (0)
    Jan Tabaka is a very knowledgeable person in her line of work. In addition, she is a very caring and understanding individual. I am very happy that she was my loan officer. She made me feel safe and welcome. My doubts about acquiring a reverse mortgage Loan was immediately dismissed after my conversation with Jan. Thank you Jan Tabaka.

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FirstBank was founded in 1906 in the Southeast. Today, we are in the top 5 percent of all banks in the United States based upon asset size. FirstBank has a strong commitment to Reverse Mortgage Lending through one-on-one or face-to-face customer service. We are here to answer all of your questions. If you decide that a Reverse Mortgage is the right option for your needs we are happy to handle it. No broker, no middle man, no pressure, just a hassle free process at the lowest cost.