Fleet Financial Ratings & Reviews

Fleet Financial

3.9 of 5 150 Reviews


Who is Fleet Financial?

Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves...

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75% of our customers would recommend this lender. (113 of 150)


Customer Reviews


  • (1) (0)

    AUTO RE-FINANCE

    Yes, I recommend this lender

    I RESPONDED TO A PRE-APPROVAL LETTER FROM FLEET. I CONTACTED LOAN CONSULTANT ED. LUNDEMO, AND AFTER EXCHANGING SOME INFORMATION ABOUT ME AND MY VEHICLE, HE QUICKLY CONTACTED ME WITH AN APPROVAL. HE WAS ABLE TO GET ME A LOWER INTEREST RATE, AND IT LOWERED MY MONTHLY PAYMENTS CONSIDERABLY. THE ENTIRE PROCESS TOOK ONLY A FEW DAYS. ED EMAILED THE DOCUMENTS TO ME AND WALKED ME THRU EACH PAGE, AND I SIGNED THEM ON LINE. ED WAS HONEST, KNOWLEDGEABLE, RESPONDED QUICKLY, AND IT WAS A PLEASURE TO WORK WITH HIM ON THIS. I WILL BE A REPEAT CUSTOMER IF I SHOULD EVER NEED TO BE , AND I WILL FOR SURE RECOMMEND HIM TO FRIENDS.

    By:   (PHOENIX, ARIZONA)Reviewed On:

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  • (1) (0)

    Excellent Service and Speed

    Yes, I recommend this lender

    Ed Lumendo did a fantastic job of explaining the process to me and getting my loan approved quickly. By far one of the easiest transactions I've ever done and everyone was very helpful throughout the process. I wouldn't hesitate to use Fleet Financial again!

    By:   (Cleveland, OH)Reviewed On:

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  • (0) (0)

    Above and Beyond!!!!!!!!

    Yes, I recommend this lender

    ED my rep. was amazing he explained the whole process to me and then again to my fiance. He advised me on what I should and should not look for in a lending company. He explained all of the industry terminology "different words for hidden fees" All and I mean all the other lenders were pushy, and then all together would stop hassling with me, as soon as I started to ask questions about the different terms for hidden fees. Even thou Fleet Financial did not have the best rate, they still where a better deal because of not having all the hidden fees. So take the time and do the math. Thank you Ed and Fleet Financial for taking the time to help me understand what is what in the world of refinance.

    By:   (Hollywood, Los Angeles)Reviewed On:

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  • (1) (2)

    No extended warranty No Deal!

    I received a call from Fleet and was offered a fair rate. The person I dealt with was friendly and very responsive; however, as soon as I politely declined their extended warranty she vanished. I followed up with a couple of emails but I heard nothing back. No big deal since I ended up getting a better rate from another broker. Don't waste your time unless you're interested in buying their extended warranty.

    By:   (CA)Reviewed On:

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  • (5) (1)

    Poor Service

    First of all they did a hard pull on my credit without my consent. They offered a good rate so I decided to work with them. Their excuse for doing a hard pull instead of a soft pull was the guy was new. After talking with them on the phone to try and set up a refi loan on my vehicle. They told me they would call me back later that day to go over what paperwork I needed to get to them. They never called me back. When I called back the next day. They didn't know who I had talked to. Once we figured out who was my loan officer, they said they would have that person call me back. I still haven't received any contact from them.

    By:   (Colorado)Reviewed On:

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  • (1) (0)

    Refining

    Yes, I recommend this lender

    Ed was a great help

    By:   (Peebles,ohio)Reviewed On:

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  • (3) (1)

    Great Service

    Yes, I recommend this lender

    The service I received from Ed at Fleet Financial was more than great! He helped me refinance my auto loan at a lower rate and provided me with a quick response every time I had a question. I was very impressed with how easy the process was. Thank you!

    By:   (Kamuela, HI)Reviewed On:

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  • (5) (1)

    No response

    Nothing heard back, not kiss my foot or anything. Rude.

    By:   (VA)Reviewed On:

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  • (6) (1)

    What happend?

    Was told a great rate and savings per month. After going over everything I called back. I was ready to do the deal this is when I asked if their was any fees I then found out there was one of 449 for the application. and my savings then dwindled to only being 14 dollars a month. I was then told you know let me check something out for you, then being asked if she can me back in 10 minutes, that was the last I heard of them.

    By:   (NY)Reviewed On:

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  • (5) (0)

    Pre Approved stll never got the loan

    I got a letter from them saying I was pre approved for the loan, and on calling, even the customer care guy told me I had a good score and everything and I should get approved for even better than the interest rate I was quoted for. After waiting for a few days, and no call back. When I finally got a call back, I was told I was not approved. Trust me I have a good score, salary and no bad remarks till date. Now these guys have added a hard check on my account and still did not help me.

    By:   (PA)Reviewed On:

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Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves on educating our customers so that the best decision is made when financing or re-financing an automobile.
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