Fleet Financial Ratings & Reviews

Fleet Financial

3.9 of 5 146 Reviews


Who is Fleet Financial?

Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves...

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75% of our customers would recommend this lender. (110 of 146)


Customer Reviews


  • (0) (0)

    Poor Service

    First of all they did a hard pull on my credit without my consent. They offered a good rate so I decided to work with them. Their excuse for doing a hard pull instead of a soft pull was the guy was new. After talking with them on the phone to try and set up a refi loan on my vehicle. They told me they would call me back later that day to go over what paperwork I needed to get to them. They never called me back. When I called back the next day. They didn't know who I had talked to. Once we figured out who was my loan officer, they said they would have that person call me back. I still haven't received any contact from them.

    By:   (Colorado)Reviewed On:

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  • (0) (0)

    Refining

    Yes, I recommend this lender

    Ed was a great help

    By:   (Peebles,ohio)Reviewed On:

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  • (0) (0)

    Great Service

    Yes, I recommend this lender

    The service I received from Ed at Fleet Financial was more than great! He helped me refinance my auto loan at a lower rate and provided me with a quick response every time I had a question. I was very impressed with how easy the process was. Thank you!

    By:   (Kamuela, HI)Reviewed On:

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  • (2) (0)

    No response

    Nothing heard back, not kiss my foot or anything. Rude.

    By:   (VA)Reviewed On:

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  • (2) (0)

    What happend?

    Was told a great rate and savings per month. After going over everything I called back. I was ready to do the deal this is when I asked if their was any fees I then found out there was one of 449 for the application. and my savings then dwindled to only being 14 dollars a month. I was then told you know let me check something out for you, then being asked if she can me back in 10 minutes, that was the last I heard of them.

    By:   (NY)Reviewed On:

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  • (2) (0)

    Pre Approved stll never got the loan

    I got a letter from them saying I was pre approved for the loan, and on calling, even the customer care guy told me I had a good score and everything and I should get approved for even better than the interest rate I was quoted for. After waiting for a few days, and no call back. When I finally got a call back, I was told I was not approved. Trust me I have a good score, salary and no bad remarks till date. Now these guys have added a hard check on my account and still did not help me.

    By:   (PA)Reviewed On:

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  • (1) (3)

    OUTSTANDING

    Yes, I recommend this lender

    If you need a auto loan fleet financial is the best place around. I had the best loan officer I've ever had applying for loans her name was Sally M. she is top notch gets the job done no messing around she got me an interest rate that nobody else could terms were spot on! Any other loans and I need to do I will definitely calling Sally and nobody else. Everything was processed very fast me personally I think it's better than going to the bank I do not have to do anything but sign papers so I want to say thank you to Sally and for anybody else that needs help don't hesitate to call Sally! And if you're reading this and you call her tell her that you seen my review you know who you're talking about and take care of you! -Justin

    By:   (Myrtle Beach, SC)Reviewed On:

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  • (2) (2)

    How its supposed to work

    Yes, I recommend this lender

    I signed up on Lending Tree and attempted to refinance my vehicle to a lower rate. Fleet got me a quote quickly and approved me in a day for a 3.99% IR instead of the 7.54 rate I had. Mission accomplished. Chelsea communicated early and often and the payoff check was on its way in just a couple of days. Best experience I've ever had at a ReFi. Thanks Fleet!

    By:   (IL)Reviewed On:

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  • (10) (3)

    BUYER BEWARE

    This is not a real loan office. they sale your info to banks and are very unprofessional. BUYER BEWARE!!!

    By:   (Greenville, SC)Reviewed On:

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  • (1) (1)

    Great Customer Service

    Yes, I recommend this lender

    My husband and I worked with Chase in the process of refinancing our vehicle and he could not be any more amazing than he was. He walked us through every step to ensure it was done right and found us the best deals to best fit our needs. He saved us a ton of money and we couldn't be more pleased.

    By:   (Tempe, AZ)Reviewed On:

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Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves on educating our customers so that the best decision is made when financing or re-financing an automobile.
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