Fleet Financial Ratings & Reviews

Fleet Financial

(3.9 of 5) 159 Reviews

75% of our customers would recommend this lender.

About Fleet Financial

Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves...

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Customer Reviews

159 Reviews

(3.9 of 5)
Review Breakdown
  • (103)
  • (11)
  • (3)
  • (7)
  • (35)
  • from Canton, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Good deal

    (0) (0)
    It was a very easy process & Ed was great to work with. I called him numerous times with questions if he didn't answer he call me back quickly.

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  • from Monrovia, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Great service at Fleet

    (0) (0)
    After shopping around online Fleet offered the most competitive rate on my auto loan. Ed Lundemo at Fleet was patient and answered all my questions promptly via email and text, seeing as this was my first online refinance. Would definitely refinance through Ed and Fleet in the future. Ed is like a waiter at a fancy restaurant, attentive, knowledgeable, and never goes away until you're finished... Read More

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  • from Tucker, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Very pleased!

    (2) (0)
    I recently had my vehicle refinanced through Fleet Financial and the process was far simpler than expected. I had been receiving offers from Fleet, and other companies, but typically ignored and shredded them. I finally took a chance and filled out my information on line and received a call from Levi Gustafson, who was the most helpful and knowledgeable and made this process seem like second nature. I was glad I proceeded and my payment went from 817.00 a month to 477.00 monthly. I would not hesitate to refer someone or use this company in the future... Read More

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  • from Staten Island, NY
    (1 of 5)
    Reviewed:

    no return call

    (5) (0)
    i applied online to refinance my car, and got a call from fleet financial,,saying i was approved,,the person who called was mitch kelley,,he stated that he needed the vin number to continue the process,i told him i did not have my vin number on me,so i told him it was in my car and i will call him right back,he stated he had a doctors appointment and i can text him the vin number on his cellphone. so i did that and he said,,ok great i will call you when i get back to the office! now that was september 4,,, and as i write this, it is september 9! still have not heard from anybody from fleet! very unprofessional... Read More

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  • from Alexandria, VA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent and prompt service. Great savings!

    (1) (1)
    Ed was awesome. He responded quickly and thoroughly to any questions I had. He also tried to find extra ways I could save with my car loan refinance. This was easily one of the most hassle free loan experiences I have ever had. Ed was great and I would recommend him to any of my friends or family.

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  • from Wetumpka, AL
    (5 of 5)
    Recommended!
    Reviewed:

    Great experience with Ed Lundemo!!

    (1) (1)
    I had a great experience with Ed Lundemo with Fleet Financial!! he was very professional and helpful in getting us the best rates possible on our refinance!!! would definitely use them in the future for my refinance needs! will also recommend family and friends!

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  • from Lake Villa, IL
    (1 of 5)
    Reviewed:

    Horrible experience

    (4) (0)
    This company is horrible. We traded in a car on which they had arranged the financing. We worked with Ed Lundemo. We needed to request a refund of the extended warranty we had purchased. Ed emailed me the form to fill out. Fleet never forward the form to the company that provided the warranty. I had to send it to them because Ed stopped returning my calls. Then I had to make repeated calls to Flee to try to get a check sent to us. No one ever calls you back when they say they will. One employee admitted to me on the phone that they are slow to process these types of refunds. People kept telling me I needed to talk to Laidee Wilkins, but she wouldn't return my emails and her voice mail was full. Finally after more than two months we got the refund. Now we've been told we're due a refund on the GAP coverage we purchased, but I'm sure that will take months too. This company will neve get our business again... Read More

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Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves on educating our customers so that the best decision is made when financing or re-financing an automobile.