Fleet Financial Ratings & Reviews

Fleet Financial

3.9 of 5 143 Reviews


Who is Fleet Financial?

Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves...

Read more


76% of our customers would recommend this lender. (108 of 143)


Customer Reviews


  • (2) (0)

    No response

    Nothing heard back, not kiss my foot or anything. Rude.

    By:   (VA)Reviewed On:

    Was this review helpful?

  • (1) (0)

    What happend?

    Was told a great rate and savings per month. After going over everything I called back. I was ready to do the deal this is when I asked if their was any fees I then found out there was one of 449 for the application. and my savings then dwindled to only being 14 dollars a month. I was then told you know let me check something out for you, then being asked if she can me back in 10 minutes, that was the last I heard of them.

    By:   (NY)Reviewed On:

    Was this review helpful?

  • (0) (0)

    Pre Approved stll never got the loan

    I got a letter from them saying I was pre approved for the loan, and on calling, even the customer care guy told me I had a good score and everything and I should get approved for even better than the interest rate I was quoted for. After waiting for a few days, and no call back. When I finally got a call back, I was told I was not approved. Trust me I have a good score, salary and no bad remarks till date. Now these guys have added a hard check on my account and still did not help me.

    By:   (PA)Reviewed On:

    Was this review helpful?

  • (1) (3)

    OUTSTANDING

    Yes, I recommend this lender

    If you need a auto loan fleet financial is the best place around. I had the best loan officer I've ever had applying for loans her name was Sally M. she is top notch gets the job done no messing around she got me an interest rate that nobody else could terms were spot on! Any other loans and I need to do I will definitely calling Sally and nobody else. Everything was processed very fast me personally I think it's better than going to the bank I do not have to do anything but sign papers so I want to say thank you to Sally and for anybody else that needs help don't hesitate to call Sally! And if you're reading this and you call her tell her that you seen my review you know who you're talking about and take care of you! -Justin

    By:   (Myrtle Beach, SC)Reviewed On:

    Was this review helpful?

  • (2) (2)

    How its supposed to work

    Yes, I recommend this lender

    I signed up on Lending Tree and attempted to refinance my vehicle to a lower rate. Fleet got me a quote quickly and approved me in a day for a 3.99% IR instead of the 7.54 rate I had. Mission accomplished. Chelsea communicated early and often and the payoff check was on its way in just a couple of days. Best experience I've ever had at a ReFi. Thanks Fleet!

    By:   (IL)Reviewed On:

    Was this review helpful?

  • (9) (3)

    BUYER BEWARE

    This is not a real loan office. they sale your info to banks and are very unprofessional. BUYER BEWARE!!!

    By:   (Greenville, SC)Reviewed On:

    Was this review helpful?

  • (1) (1)

    Great Customer Service

    Yes, I recommend this lender

    My husband and I worked with Chase in the process of refinancing our vehicle and he could not be any more amazing than he was. He walked us through every step to ensure it was done right and found us the best deals to best fit our needs. He saved us a ton of money and we couldn't be more pleased.

    By:   (Tempe, AZ)Reviewed On:

    Was this review helpful?

  • (4) (0)

    Flakey

    Flakey. Avoid. Took all my information, promised the world, then never called back. So unprofessional!

    By:   (California)Reviewed On:

    Was this review helpful?

  • (6) (3)

    Fees

    Yes, I recommend this lender

    UPDATE: Finally after 62 days Fleet finance sent back the money for the warranty to my bank. So I changed the Fees and closing costs to excellent that was the only think I did not like. If you need or want GAP insurance it is a very cheap insurance I think it is less than $300 most of the time for the life of the loan for the coverage. I was happy with my refinance offer from Fleet and my consultant Eric F. in Colorado. I explained that I did not want the warranty I still had over half of the original factory left. I emailed Eric this weekend to cancel the warranty if I get a refund then I will change the fees and closing to excellent. I would definitely refer somebody to them for helping to either get a loan or to refinance. Very prompt other than the extended warranty I am very satisfied with the experience.

    By:   (Colorado)Reviewed On:

    Was this review helpful?

  • (1) (4)

    Very happy with results and service

    Yes, I recommend this lender

    I have seen some pretty bad reviews which I don't understand. My experience with fleet was great and timely. As far as people complaining about being offered gap insurance in would think any sane person would get it. As far as the warranty I simply said I have a good package and didn't wish to buy another that was it no pressure or hassle. Chance Manzare Was great to work with found me a great deal and saved me almost 200 a month. I am very satisfied and if I ever need to refinance anything again I would not hesitate to go with fleet financial.

    By:   (Indianapolis indiana)Reviewed On:

    Was this review helpful?

Fleet Financial is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves on educating our customers so that the best decision is made when financing or re-financing an automobile.
Feedback Form