Freedom Mortgage Corporation Ratings & Reviews

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NMLS ID: 2767

Freedom Mortgage Corporation

(2.7 of 5) 36 Reviews

50% of our customers would recommend this lender.

About Freedom Mortgage Corporation

Freedom Mortgage is a Top 10 residential lender with 25 years' experience offering purchase and refinance home loans, licensed in all 50 states.

Loan Officers

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Andrew Oertel Fishers, IN
Darin Ramp Meridian, ID
Scott Neeley Jacksonville, FL
Defrondrick Neal Fishers, IN
Timothy Gates Fishers, IN
Nicoleta Tripon Rockwall, TX
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Customer Reviews

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36 Reviews

(2.7 of 5)
Review Breakdown
  • (12)
  • (2)
  • (2)
  • (4)
  • (16)
  • from Woodruff, SC
    (5 of 5)
    Recommended!
    Reviewed:

    Prompt & Excellent Service

    (0) (0)
    I've been with Freedom Mortgage for about a year now and they've kept me informed about refinancing when my time was available. After nearly a year, I was looking into the possibility of refinancing and taking advantage of lower interest rates out there. I received a letter in the mail from Freedom Mortgage and gave them a call to inquire more information to see if I was eligible. Much to my surprise they were able to refinance me with a lower interest rate that was indicated in the letter. The calls were prompt and well updated on the progress. The loan officers were very professional. With very little requirements from me, that were requested, I was able to close really quickly and save a great amount on my mortgage payment. Overall, I must say that I am a very satisfied customer and would proudly recommend them to any new or current home owner... Read More

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  • from Mc Donald, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Very pleased

    (0) (0)
    They all where very good they went way beyond to help me. I would recommend freedom mortgage to everyone.

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  • from Irving, TX
    (1 of 5)
    Recommended!
    Reviewed:

    Bad experience with Freedom Mortgage

    (0) (0)
    Began the refi process in September and just now finished on March 1st. I had spoke to other individuals going through the same type of refi and they were shocked at how long this took. I express this to Alex Jones (assistant vp of sales) and asked why my refi took as long as it did. His response? "Thank you for your patience.... forwarded your comments to my manager.....congrats on closing". No response to my inquiry and I never heard from his so called manager. The loan officer had assumed we'd be able to close in February. I had an escrow shortage and was advised not to make my February payment and that the under writer was reviewing the loan docs. He advised that I would use my February payment for the escrow shortage. After the due date for my payment had passed I was getting calls from their collections department. The loan office said, keep waiting I will know something by the end of the day. Still no update. The next day I emailed and was told he'd know something the next day. I was getting collection calls this entire time and even advised this to him. After all this, he said to go ahead and make your mortgage payment. I was late and was charged a late fee. I asked him to waive this fee but was told it's "company policy" and could not be waived. The day before closing I received a call that closing needed to be postponed. They had written up the docs with myself and my father as married and with my wife and mother as married. If you have another lender option, please use them and stay clear away from Freedom Mortgage... Read More

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  • from Apple Valley, CA
    (5 of 5)
    Recommended!
    Reviewed:

    BEST EVER!

    (0) (0)
    FREEDOM MORTGAGE REACHED OUT TO ME, A VETERAN, TO OFFER AN IRRL. THE PROCESS WAS SO QUICK, EASY, AND EFFICIENT THAT I ALMOST DIDN'T BELIEVE I WAS DONE WHEN IT WAS OVER! I HAVE HAD MANY MORTGAGES AND IRRLs, FREEDOM MORTAGE WAS THE BEST BY FAR! I CAN'T WAIT FOR INTEREST TO DROP AGAIN SO I CAN HAVE THEM REDUCE MY PAYMENTS EVEN MORE!!

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  • from Columbia, MD
    (1 of 5)
    Reviewed:

    Horrible service not to be trusted

    (0) (0)
    Our mortgage was sold to this bank shortly after we bought our home in January when I go to pay my mortgage online it went up 288.00 they said I had paper work sent to me explaining why?? I never got the paper work because they had the address wrong and I was suppose to get a check for over payment of insurance I never got the check. Every time I call I get a different answer if I am talking to someone they say wait I will get you someone else that can further assist you??? WHat is wrong with the person I am talking to like hello???? Oh and the check I was told it was mailed out weeks ago I called the other day she stated it was NEVER reissued??... Read More

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  • from Waukesha, WI
    (5 of 5)
    Recommended!
    Reviewed:

    Great refi experience with Freedom

    (0) (0)
    Freedom Mortgage proactively called me and offered to lower my interest rate and pay my closing costs! Not only did they do that, but it was processed quickly and efficiently, even closing at my home! Thanks guys for a wonderful and cost-saving experience! I already referred others who are scheduled to refi with Freedom!

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  • from Long Beach, MS
    (5 of 5)
    Recommended!
    Reviewed:

    good company

    (0) (0)
    I read the reviews, but I can tell I was much pleased. Where some mortgage companies would not consider our loan application, Freedom Mortgage did. We had a great experience, a good rate, and was able get some proceeds back.

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  • from Curlew, IA
    (4 of 5)
    Recommended!
    Reviewed:

    Great knowledge

    (0) (0)
    Could not better my current loans but very easy to work with and honest about if they can help you or not

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  • from Aberdeen, MD
    (5 of 5)
    Recommended!
    Reviewed:

    ty

    (0) (0)
    great

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  • from Elmhurst, NY
    (1 of 5)
    Reviewed:

    Poor service

    (0) (0)
    My mortgage was sold to Freedom Mortgage by Continental Home Loans. The customer service has been decent but the online auto pay was glitchy and cost me some overdue fees. Now I'm trying to sell my place and have been waiting for a month for the buyout documents to be released with no end in sight. Beware of this company.

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Freedom Mortgage is a Top 10 residential lender with 25 years' experience offering purchase and refinance home loans, licensed in all 50 states.