Freedom Mortgage Corporation Ratings & Reviews

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NMLS ID: 2767

Freedom Mortgage Corporation

(2.8 of 5) 60 Reviews

48% of our customers would recommend this lender.

About Freedom Mortgage Corporation

Freedom Mortgage is a Top 10 residential lender with 25 years' experience offering purchase and refinance home loans, licensed in all 50 states.

Loan Officers

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Sarah Fleck Phoenix, AZ
Andrew Oertel Fishers, IN
Scott Neeley Jacksonville, FL
Atif Haq Fort Washington, PA
Carlton Smith Meridian, ID
Emily Hudson Riverside, CA
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Customer Reviews

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60 Reviews

(2.8 of 5)
  • Lender Review
    from Furlong, PA
    (1 of 5)
    Reviewed:

    CEO

    (0) (0)
    I got an unsolicited call from them after I filed out the application at Lendingtree.com online. They had NONE of my information that I filled out and they wanted me to give them it again OVER THE PHONE...really!!! Then, I asked if you got the information I entered online, they said no, then i said GOOD-BYE. Folks, NEVER GIVE YOUR INFORMATION TO ANYONE THAT JUST CALLS YOU...EVEN IF YOU FILLED OUT AN ONLINE FORM!!!!... Read More

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  • Lender Review
    from Cookeville, TN
    (3 of 5)
    Recommended!
    Reviewed:

    Good but could be better

    (0) (0)
    The experience was ok quicker than I thought but my expectations were not met! I was told that I would be paying one monthly payment but when it came time for closing we were told it would be 30$ higher than quoted. We would not have bothered with the refinancing as it did not save us but 20$ a month

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  • Lender Review
    from Leesville, LA
    (5 of 5)
    Recommended!
    Reviewed:

    Effective and Efficient VA IRRRL

    (0) (0)
    Wow! The FREEDOM MORTGAGE team was fast, effective, and efficient. FREEDOM MORTGAGE got my VA IRRRL from application to closing within three weeks --- well ahead of schedule --- and we were able to lock a great rate.

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  • Lender Review
    from Akron, OH
    (1 of 5)
    Reviewed:

    Customer Service is AWFUL

    (1) (0)
    Looking for rates via Lending Tree. Literally just got a recommendation for Freedom Mortgage and my phone was ringing. "Cameron" was calling on a recorded line to talk about my inquiry. I asked for a call back number because I am working, and she HUNG UP on me. Terrible way to try to secure a customer. I will not be using Freedom Mortgage for anything, now or ever.

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  • Lender Review
    from Cartersville, GA
    (5 of 5)
    Recommended!
    Reviewed:

    kent

    (0) (1)
    ok

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  • Lender Review
    from Lexington, KY
    (1 of 5)
    Reviewed:

    naser

    (1) (1)
    i try to refinance home .they change 3 time monthly payment hire ,every time i not recomande to get loan with freedom mortgage ,very bad customer service,

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  • Lender Review
    from Des Moines, IA
    (1 of 5)
    Reviewed:

    STAY FAR FAR AWAY

    (3) (0)
    Freedom told us they would cover closing costs; our final loan documents had us covering all closing costs. They lowballed our home value (comparing to smaller homes in worse condition located in depressed neighborhoods instead of similar homes in our own neighborhood) in order to charge us PMI. They sent ALL of our loan documents via unsecured email and refuse to admit that that wasn't secure. There is never a supervisor available to talk. They tried to pressure me to say I had received documents from them that I had never received. They continued harassing us after we decided to decline the refinance. They are our current mortgage holders (our previous mortgage company sold our loan) so I'm waiting now for them to start having trouble receiving our payments. Trying to get away from them asap... Read More

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  • Lender Review
    from Visalia, CA
    (1 of 5)
    Reviewed:

    Poor customer service

    (2) (0)
    Freedom mortgage had our house loan. Because they made a mistake on our property taxes they raised our house payment up $500.00 a month. They stated they had to raise our payment to put more money in our reserves even though there was still over $1500.00 in it. Then we sold the house and they charged us $30.00 four times for a payoff within 2 days. When we called to try and talk to them customer service person was rude and asked if we were done. Do not use this company!!!... Read More

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  • Lender Review
    from Brunswick, GA
    (4 of 5)
    Recommended!
    Reviewed:

    A Better Mortgage Experience

    (0) (1)
    You must expect there will be paperwork, which can be challenging, but our experience has been that this company does try to help you get the best result possible and their agents and customer service will work with you at every step. Much better than our previous mortgage holder.

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  • Lender Review
    from Crown City, OH
    (1 of 5)
    Reviewed:

    VA Refinance

    (5) (0)
    Tried to do a VA refinance for a great interest rate. All documents where sent in, inspections were done and approved. After five months, yes I said five months, their underwriting department continued to ask for documents that were sent in multiple times. Communication was terrible. The Loan Office seemed put out to answer any questions, if you could ever get ahold of him. They only really wanted to correspond on Friday at the close of business, the processors not the loan officers. Typically 5:30. They just didn't seem interested in closing the loan. Did everything they requested, in some cases multiple times. All in all, this company has just put me behind schedule by four months on renovations. We just simply got tired of the incompetence and cancelled the loan. Moved forward with current local bank. Very negative experience. Thanks for one thing Freedom, I'll never look outside my community to do business again. Thanks again...... Read More

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Freedom Mortgage is a Top 10 residential lender with 25 years' experience offering purchase and refinance home loans, licensed in all 50 states.