FreedomPlus Ratings & Reviews

Write Review

FreedomPlus

(4.5 of 5) 201 Reviews

93% of our customers would recommend this lender.

About FreedomPlus

Freedom Plus is a leading online lender that helps people borrow fixed rate personal loans from $10,000 to $35,000 to meet a variety of their needs, including consolidating credit card and other debt, home improvements, major purchases and more. We offer...

Read more

Customer Reviews

Write Review

201 Reviews

(4.5 of 5)
  • Lender Review
    from Trinity, NC Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    June 9, 2018

    Rude loan officer

    My experience with Kelly Grace was not good. He continuously called and emailed and was very rude. His exact words are "I'm not trying to be a pest". Well, he was. I decided not to finish my loan application solely due to him. I am seeking other companies because I know I will be able to get a loan with better customer service!!

    Was this review helpful?

  • Lender Review
    from Boca Raton, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 7, 2018

    BEWARE

    Complete bait and switch, after being pre-approved for a consolidation loan at around 14%, I was given an approval at 26.24% witha 4.99% initiation fee. To people really fall for this scam?? Why on earth would anyone consolidate their debt at a higher rate than their existing credit cards. Unless you are beyond desperate stay FAR away from FreedomPlus.

    Was this review helpful?

  • Lender Review
    from Verona, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    I'm currently working with this lender
    Date of Service:
    April 30, 2018

    My Experience

    Bad experience, I was told I was approved and turned in all the documents that was requested and then I was told it would take 2 hours for approval. It took 5 minutes after submitting the documents they needed to tell me now I was not approved. I felt like I was led on and I almost felt like I was worried that I gave my persinal information to them. Just my experience but best of luck if you use them... Read More

    Was this review helpful?

  • Lender Review
    from Palos Hills, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 24, 2017

    Waste of time

    The loan offers that appear through Lending Tree, to get you to apply are about half of the rate of the their final offer. Of course you don't learn this until you apply over the phone to verify your information which takes well over an hour. The original rate offered was at 12.38% final offer was at 24.2% on a lessor amount and higher start-up fees. In all, for a $14,250.00 loan to pay off in 48 months would have a total cost of $24,270.00. No thanks!!!! Additionally, that is with a credit score over 720... Read More

    Was this review helpful?

  • Lender Review
    from Atlanta, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 24, 2018

    poor customer service if you are denied

    i only applied after lending tree recommended this company, I spoke with Steve initially who was great and assisting me with getting approved but stated that for the amount i was requesting i would need a co signer, submitted all the requested info and was told i was approved, we worked out the formalities and a percentage would go towards paying off some bills and a smaller amount with be for me and personal usage with the monthly note being something I can afford. (needless to say i pay my loans off way ahead of time). two to three days pass and no update via email or phone. SO I called and connected with a supervisor/manager who confirmed that i had been approved in the system. another day passes and still no word. (I have come to the conclusion that when something is wrong internally you dont hear from this company which is poor CS) so i initiate the call again and was told that although I was approved in the system (UNDERWRITING) declined me. I was even told that a supervisor looked over my account and info and (UNDERWRITING) still declined/denied me,..the problem for me is the poor CS, everthing I was quoted on as being the reason I was denied was not and issues for companies ive had success with in the past (i.e.lending club, upgrade and prosper). the CS failed to do any follow up calls with the decision changed even after i was told i was approved. The funny part was that i was told/asked to see if I can get another co signer ...there's no way in the world i would ever apply with this company for anything again. my credit will be a 720 by the summer so thanks for nothing Freedom, its been real....... Read More

    Was this review helpful?

  • Lender Review
    from Church Road, VA
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Customer not inportant

    It took two days to hear from Ben Perone after he gave me the worksheet or estimated. In the mean time the interest went up and no longer was it worth it to continue.. I could of save 40.00 + a month. I left message on voice mail but no return call. He left me hanging.

    Was this review helpful?

  • Lender Review
    from Mount Ulla, NC Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 23, 2017

    "offers" pre approvals mean NOTHING

    "Offers" and pre approvals mean NOTHING! Got all these offers from Freedom Plus and can't get a loan from them. 14 offers with exact amounts, NOTHING!!! I just bought a house so my balance on the house is high, I needed things for the house that's why CC's have a high balance. Needed furniture that's why that's high balanced. I wanted to pay that off and have money left over for renovations. If they would have given me the loan It would have been the same as I pay now, and would have had almost 4k for renovations! have 3 CC's I pay $225/mo I pay $195/mo on furniture thats $420. My payment on this loan would be the SAME! They could not accept some of my income as I own a small mobile home park, said they could not verify? really? I guess rental applications, lease agreements, receipts, depostits are not verifiable lol. These people have lived here for 30 years lol. Oh well I would have accepted an 18 month term, thanks for nothing. If you have other income don't waste your time here. If you see "OFFERS" or PRE APPROVALS ignore it because they are NOT REAL! Can't believe these "offers" are legal. meh anyway... Read More

    Was this review helpful?

  • Lender Review
    from Post Falls, ID Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 17, 2017

    Aggressive approach and rude response

    Calls everyday and emails everyday as well. Need to allow your potential customer some time to review and respond. Asked them to stop until I was able to review. I received a rude response from the Lender upon my request. The advantage to Lendingtree is that you have an opportunity to see the available lenders and do your own research to find one that is right for you/your situation.... Read More

    Was this review helpful?

  • Lender Review
    from Monteagle, TN Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 10, 2017

    Horrible experience

    They sent 10 different quotes & wouldn't match one! Total waste of time!!! They wanted me to take the highest payment & highest rate even though my credit is good. Don't waste your time!!

    Was this review helpful?

  • Lender Review
    from Webb City, MO Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 8, 2017

    Terrible customer service

    Called 5 days ago, had approval just needed to go to underwriting. Told would get call Thursday. Thursday no call so I called and left voicemail (couldnt get representative) I called agafriday and monday with voicemails. Have yet to hear from anyone.

    Was this review helpful?

Freedom Plus is a leading online lender that helps people borrow fixed rate personal loans from $10,000 to $35,000 to meet a variety of their needs, including consolidating credit card and other debt, home improvements, major purchases and more. We offer competitive rates and loan terms of 24, 36, 48, and 60 months. There are no undisclosed fees or prepayment penalties.

The Freedom Plus application process is easy and our loan consultants are available on the phone to help find a great loan for you. Approval decisions are provided in as little as 24 hours on completed application packages. Our customer focus has earned us an “A+” rating with the Better Business Bureau.