Gateway Mortgage Group LLC Ratings & Reviews

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NMLS ID: 7233

Gateway Mortgage Group LLC

(4.5 of 5) 70 Reviews

91% of our customers would recommend this lender.

About Gateway Mortgage Group LLC

Founded in February 2000, Gateway Mortgage Group has become one of the largest privately held mortgage companies in the country with offices in more than 23 states. As a national, industry leading mortgage banker, Gateway serves the needs of thousands...

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Loan Officers

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Kristy Robinson Frisco, TX
Marc Suits Plano, TX
Blaire Woodall Plano, TX
Jenna Bannister Frisco, TX
Jaye Hohman Frisco, TX
Brett Baldwin Oklahoma City, OK
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Customer Reviews

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70 Reviews

(4.5 of 5)
Review Breakdown
  • Loan Officer Review
    from Barry, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Excellent!

    (0) (0)
    Jenna went above and beyond to help us get our dream home! Without a doubt the best choice for what we needed! She was patient, kind, and took the time to explain everything to us.

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  • Lender Review
    from Magnolia, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    June 8, 2017

    5 Star Experience

    (0) (0)
    This is the second time I have refinanced a home loan to get a better rate and shorten the loan term, and this experience was by far superior to my first. From initial contact all the way through funding, Kristy Robinson was the best. She was helpful and responsive but never pushy. She provided facts and information but didn't try to push me into anything; she just let me make the decisions with the information. She responded readily to my needs and my preferred method of contact, which I especially appreciated. Thank you, Kristy... Read More

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  • Loan Officer Review
    from Magnolia, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    5 Star Experience

    (0) (0)
    This is the second time I have refinanced a home loan to get a better rate and shorten the loan term, and this experience was by far superior to my first. From initial contact all the way through funding, Kristy Robinson was the best. She was helpful and responsive but never pushy. She provided facts and information but didn't try to push me into anything; she just let me make the decisions with the information. She responded readily to my needs and my preferred method of contact, which I especially appreciated. Thank you, Kristy... Read More

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  • Loan Officer Review
    from Little Elm, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Great Service

    (0) (0)
    Jenna was awesome. From beginning to end, it was the simplest refinance I've had. Jenna made this easy. I would definitely recommend them again. They worked so fast we closed a week earlier than planned.

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  • Loan Officer Review
    from Flower Mound, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Victor is the best loan officer.

    (0) (0)
    Victor Tobin was one of way too many responders to our refinance inquiries. Victor stood out among all loan officer & lenders because of his professional method of sharing not only his rates and company's abilities, but also his thorough knowledge of the industry and our many options. His presentation of information was thoughtful and easy to understand. He was patient, polite, and professional. Our loan rate was good, closing costs low, and we closed on time. We would recommend Victor to anyone in search of a mortgage. He is honest and very helpful.... Read More

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  • Lender Review
    from Flower Mound, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Gateway goes above the basics to serve customers.

    (0) (0)
    Our appraiser didn't show up on time. I knew our loan officer was on vacation so I was worried about what we would do because we were supposed to leave the country for our vacation as well. The manager took my call and found out who was supposed to come appraise our house and got me the contact info. Fortunately, I was able to reach the appraiser who had the appointment logged on the wrong day. She agreed to come out right away and do the appraisal. Apparently the processors and underwriters work very hard. Our loan closed easily and right on time.... Read More

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  • Loan Officer Review
    from Roanoke, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Jennifer Garcia is awesome!

    (0) (0)
    Jennifer was amazing. So glad we went with her and Gateway. She was patient and walked me through the process and answered all my questions...and there were a bunch!

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  • Lender Review
    from Roanoke, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    So far so good!

    (0) (0)
    No issues with the refi. All went well and was easy.

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  • Lender Review
    from Denton, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender
    Date of Service:
    May 15, 2017

    Kristy

    (0) (0)
    We had come to the conclusion that we would not be able to do a home equity loan. Everyone kept saying no. And then Kristy called, and after I told her what we had been through, she asked me to let her try. Kristy is absolutely amazing! She worked with us to help get what we needed, she calmed nerves. She was very accommodating when an emergency came up and we had to move our closing. We highly recommend Kristy. You will not be disappointed with her dedication to her customers. Thank you Kristy!... Read More

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  • Loan Officer Review
    from Oklahoma City, OK
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Above and Beyond

    (0) (0)
    "Above and beyond" seems like a more than fitting quote to represent Brett and his team of professionals. Brett went far above and beyond as our situation was rather unique and we went through many obstacles in closing on our dream home, none of which were our or his fault, but he handled each obstacle with ease and made the potentially horrific experience as smooth as butter. If you or your friends/family are ever in need of a mortgage lender, Brett is your ideal guy. We highly recommend him. He is extremely professional and courteous at all encounters and ordeals, he handles himself with the utmost class through it all.... Read More

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Founded in February 2000, Gateway Mortgage Group has become one of the largest privately held mortgage companies in the country with offices in more than 23 states. As a national, industry leading mortgage banker, Gateway serves the needs of thousands of customers and their billions of dollars’ worth of mortgage loans. Gateway Mortgage Group believes strongly in its obligation to demonstrate leadership at a local, national and global level.  It’s about Communities, Families and Homes.