Gateway Mortgage Group LLC Ratings & Reviews

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NMLS ID: 7233

Gateway Mortgage Group LLC

(5 of 5) 95 Reviews

95% of our customers would recommend this lender.

About Gateway Mortgage Group LLC

Founded in February 2000, Gateway Mortgage Group has become one of the largest privately held mortgage companies in the country with offices in more than 23 states. As a national, industry leading mortgage banker, Gateway serves the needs of thousands...

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Loan Officers

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Kristy Robinson Frisco, TX
Marc Suits Plano, TX
Jaye Hohman Frisco, TX
Brett Baldwin Oklahoma City, OK
Victor Tobin Frisco, TX
Jennifer Garcia Frisco, TX
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Customer Reviews

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95 Reviews

(5 of 5)
  • Loan Officer Review
    from San Antonio, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    The Best

    Kristy was so helpful, pleasant and informative. She explained exactly what was getting done and was a pleasure with whom to work. She's the best!

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  • Loan Officer Review
    from San Antonio, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    The Best

    Kristy was so helpful, pleasant and informative. She explained exactly what was getting done and was a pleasure with whom to work. She's the best!

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  • Lender Review
    from San Antonio, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 3, 2017

    The Best Employee and Company

    Kristy Robinson was efficient, explanatory and informative about all needs. She was pleasant and professional. I felt truly supported and she never let me down. She answers everything and explains reasons. This was the most productive company with the best employee that accommodates clients.

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  • Loan Officer Review
    from Helotes, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Kristy is the Best!!!

    Thank you Kristy for all you did! kristy always kept me informed and it was a complete pleasure to work with her. Kristy is personable, knowledgeable and was always in contact making this a painless process!

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  • Lender Review
    from Valley View, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great experience

    Quick and easy. Always knew exactly what was expected of me and of Gateway.

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  • Loan Officer Review
    from Valley View, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Beyond expectation.

    The best single word that I could describe my experience is "Painless". He kept me informed at every stage of the process and was always positive. Having financed homes before, I expected a two to three month time before closing. At Gateway Mortgage, the time it took from application to closing was 25 days. If I need a home financing in the future, my first call will be to Victor Tobin at Gateway... Read More

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  • Lender Review
    from Mckinney, TX
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Pretty average mortgage company

    Overall, our refinance experience with Gateway was pretty average for mortgage companies. Some of their loan originators are much better than others, but the overall experience was pretty much what we have experienced in other mortgage transactions.

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  • Loan Officer Review
    from Mckinney, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great job, Kristy Robinson!

    Kristy Robinson did a great job completing our refinance for us. She was great at communicating with us, and did so in a timely manner. She responded to emails and calls promptly and followed up on outstanding issues very quickly. All in all, she did a very professional job, and understood that promptness matters to the client.

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  • Loan Officer Review
    from Livingston, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Best one to go with.

    Victor was very professional and informative about my options. He answered any questions and made my second refi the easiest ever. I highly recommend him and his company. They also had the best rate for me. When you go through LendingTree you get bombarded with companies calling, texting, and emailing you. Victor was the friendliest and least pushy that I talked to. Good job, highly recommend. ... Read More

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  • Lender Review
    from Houston, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 7, 2017

    Fee's upfront! Great service!

    WOW. This company blew me away. First off, I contacted them asking what their fee's where due to some companies charging wildly different fees. Reid Pearlman asked me some questions (fee's aren't the same for everyone) and after those basic questions he gave me a pretty accurate listing of all the fees. All without getting my SSN or pulling a credit report (he relied on me to tell him my credit score). That right there was amazing. Then after I started the process with him, I told him I wanted to give my bank a chance to refi first, and he wasn't worried at all. He told me they couldn't touch his low APR and fees, and that they would take much longer to close. Sure enough, they couldn't touch his rate and their time to close was exactly what he said it would be. So I went through the process which was pretty easy. He told me everything I needed to do, digitally sign documents, provide certain documents, all easy. Then the only time i had to leave the house was when i met with the notary to sign all the physical papers, then getting the cash out money was easy. Pretty much nothing about this was hard or pressured. Reid was confident in his low fees and didn't push me to do anything at any time... Read More

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Founded in February 2000, Gateway Mortgage Group has become one of the largest privately held mortgage companies in the country with offices in more than 23 states. As a national, industry leading mortgage banker, Gateway serves the needs of thousands of customers and their billions of dollars’ worth of mortgage loans. Gateway Mortgage Group believes strongly in its obligation to demonstrate leadership at a local, national and global level.  It’s about Communities, Families and Homes.