Gold Financial Services, a division of Amcap Mortgage Ratings & Reviews

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NMLS ID: 129122

Gold Financial Services, a division of Amcap Mortgage

(5 of 5) 14 Reviews

100% of our customers would recommend this lender.

About Gold Financial Services, a division of Amcap Mortgage

Founded and based in Texas, Gold Financial Services has served the state of Texas since 1998. Gold Financial Services’ staff is comprised of seasoned professionals who are renowned and respected throughout the industry and whose combined backgrounds represent...

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Loan Officers

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Randy Bell Richardson, TX
Paul Kruzelock Katy, TX
John Lutcza Richardson, TX
Scotty Jung Houston, TX
Cori Washburn Houston, TX
Tammy Smith Albuquerque, NM
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Customer Reviews

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14 Reviews

(5 of 5)
Review Breakdown
  • Loan Officer Review
    from Mansfield, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great Mortgage Guy

    John stepped into the picture when a previous lend had dragged things out only to tell us at the last minute they couldn't get it done. John was able to get it done in record time. No BS, It was the best experience I've ever had getting a mortgage. I will use him again when we refi or buy another property.

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  • Loan Officer Review
    from Rockwall, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Treated as a person not a number

    Randy and his team made my home buying experience amazing. Quick turnaround and top notch service. Randy not only handles the loan, he teaches you on the process and how to improve your credit. I recommend him to everyone when they are buying a home!

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  • Loan Officer Review
    from Garland, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Five star service!

    Our family highly recommends Randy Bell at Gold Financial Services! Randy was professional, helpful, responsive, and made the whole borrowing process as smooth as ever. Randy took the time to understand our financial strategy. We had used a similar approach for the mortgage on our first home. Based on the information we provided to Randy, he advised us on two additional steps that we could take that would save us thousands: one was an adjustment that reduced our cash to close, the other was a better approach for our payment strategy. Providing this guidance in no way benefitted Randy or Gold. It was solely a benefit to us as borrowers. For Randy to care enough to provide this additional assistance to us speaks volumes about his character. This was the second time for us to acquire a mortgage, but it has been over 20 years. A lot of the process was familiar to us, but we could see that for someone entering into their first mortgage, Randy would be very helpful to them in explaining the steps and walking them through the process. We will definitely recommend Randy Bell at Gold Financial Services to others... Read More

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  • Loan Officer Review
    from Houston, Texas
    (5 of 5)
    Recommended!
    Reviewed:

    Mr. Kruzelock Got Us Our Mortgage

    I was contacted by several loan officers from different lenders after I registered on the Lending Tree website. Mr. Paul Kruzelock from SNMC was the person I chose to work with because I knew from our very first conversation that he would get us a mortgage to buy our new house. Mr. Kruzelock is extremely knowledgeable in all aspects of the mortgage process and he was able to guide us smoothly through the whole process with minimal stress and anxiety on me and my family. Mr. Kruzelock worked with us each step of the way, and we were able to close on the house that my family wanted within a month. Mr Kruzelock really knows what's required for you to qualify and get a mortgage. I give him a rating of 5/5.... Read More

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  • Lender Review
    from Fort Worth, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    December 5, 2013

    GREAT Job!!!

    I've bought 5 houses over the past 10 years being relocated with my company and while the mortgage process has been getting steadily more and more difficult, especially in the past 2-3 years, Chris and Christie made this the best move ever! It was a heart-wrenching, emotional time as out of their control, a lender pulled out last minute but they stayed determined and never ever ever quit working for my family. I know that if we would have gone with any other lender, they would have given up on us but not these guys. They made our dreams possible...we would not be in our beuatiful home without them. I cannot say enough good things. We love what you do and cannot tell you thank you enough... Read More

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  • Lender Review
    from Lufkin, Texas Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    December 5, 2013

    Amazing!!

    Just wanted to take a second and let everyone know how wonderful and amazing Gold Financial has been. After being wrongfully denied with another bank, Jeremy Doll refused to take No for an answer, and worked with us and after only 3 weeks of hard work and dedication! we finally are closing today! The staff at Gold financial worked so hard for my family. I would highly recommend everyone to give Jeremy and his staff a shot of making your dreams come true! because without them we wouldn't be getting our dream home today! Thank you to Jeremy and to the awesome staff at Gold Financial... Read More

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  • Lender Review
    from Grand Prairie Tx Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    September 13, 2013

    Awesome

    Gold Financial was great! Eric Brown, was friendly, helpful, and very effective in answering all my questions. No matter whether I called emailed or texted, Eric would always get back to me right away. Highly Recommend Gold Finacial.

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  • Lender Review
    from Houston, Tx Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    September 16, 2013

    Eric Brown

    I spoke with Eric after having a difficult time with another lender. Eric was very quick to answer my calls and respond back to me if he missed a call. He even made sure to contact me back on weekends and evenings. He eased all my frustrations that the other company had put on me and had a "never give up" attitude which I appreciated. He stayed positive through the process which is exactly what I needed as a first time buyer. Even after deciding to go with the original lender, Eric was very helpful and supportive and made me wish I had used him throughout my entire process, I'm sure it would have been much more positive then the lender I had dealt with. Thanks again for everything Eric... Read More

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  • Lender Review
    from Tyler,Tx
    (5 of 5)
    Recommended!
    Reviewed:

    Master Loan Officer

    I answered the phone one day after being told to wait for a credit issue to come off by another co. It was Eric Brown. He's like Lets see if we can get it to go now and from then on He got my loan through. He was very helpful answering questions. He was knowledgable about all the technical issues that come up. Just the best person. Thanks Eric!

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  • Lender Review
    from Midland, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 22, 2013

    Gold Financial Services - Eric Brown

    My experience with Gold Financial was great! My loan officer, Eric Brown, was friendly, helpful, and responsive. I work the midnight shift, so my availability can be quite limited during the day, but no matter whether I called, emailed, or texted, Eric would always get back to me right away. At first, I thought it was a little weird using a lender from a different city, but I sure am glad that I did based on my experience! If I ever need another home loan, I will definitely be using these guys again and Highly Recommend them... Read More

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Founded and based in Texas, Gold Financial Services has served the state of Texas since 1998. Gold Financial Services’ staff is comprised of seasoned professionals who are renowned and respected throughout the industry and whose combined backgrounds represent more than 100 years in mortgage banking experience. Gold Financial Services is an equal housing lender dedicated to meeting consumer needs. At Gold Financial Services you are our customer, not a loan number. We are here to serve you from loan application through closing. At Gold Financial Services we take pride in being able to offer our customers an extensive array of loan products, including Conventional Fixed Rate Loans, FHA and VA Loans, Jumbo Loans, Cash out Loans and Reverse Mortgages, at the lowest possible interest rates. There are no surprises at Gold Financial Services. Our staff will take the time to find the right product that fits our client’s needs, and explains the benefits of each loan program in detail to our customers. Gold Financial Services mission is to provide professional real estate financing to the communities we serve. With a strong emphasis on personal quality service to its customers, Gold Financial Services strives to make your home loan experience the very best.