goodmortgage.com Ratings & Reviews

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NMLS ID: 2917

goodmortgage.com

(4.9 of 5) 462 Reviews

93% of our customers would recommend this lender.

About goodmortgage.com

NMLS 2917 Founded in 1999, Goodmortgage.com provides residential mortgage lending in 19 states across the US. Goodmortgage.com is a mortgage lender that sells directly to FNMA and GNMA, so we have a large number of low rate options available for your...

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Loan Officers

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William Hughes Charlotte, NC
Yusuf Khan Charlotte, NC
Scott Donohue Charlotte, NC
Josh Burley Frederick, MD
Joann Perla King of Prussia, PA
Kirkland Hardin Charlotte, NC
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Customer Reviews

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462 Reviews

(4.9 of 5)
  • Loan Officer Review
    from Sanford, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Superman

    He was simply the best! Anytime I needed him he either got back to me via text or email right away. If I had questions he explained to me in a way that I could understand.

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  • Lender Review
    from San Bernardino, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 7, 2017

    Possitive outcome on Refinancing

    I would like to thank Allison Hilliard and Sue Demko for the work they did in trying to work the best outcome on the refinancing of my current mortgage. Although the outcome may not have been exactly what I was looking for, they were able to work out a refinance package that ultimately achieved my goal. I feel this was probably the quickest and most efficient process I have experienced to date. Thank Yo... Read More

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  • Loan Officer Review
    from Kent, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Proactive, communicative lender

    During the initial process while shopping around for the best rate, he was able to match other competitor's rates / discounts etc. He kept me in the loop throughout the entire process, and followed up with me every couple days. In the event I had a question, he had it answered the same day. This was by far the most open communication I've had when dealing with lenders. I would do business with him again, and recommend him to others... Read More

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  • Loan Officer Review
    from Kent, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Proactive, communicative lender

    During the initial process while shopping around for the best rate, he was able to match other competitor's rates / discounts etc. He kept me in the loop throughout the entire process, and followed up with me every couple days. In the event I had a question, he had it answered the same day. This was by far the most open communication I've had when dealing with lenders. I would do business with him again, and recommend him to others... Read More

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  • Loan Officer Review
    from Newport, MN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Steve Lewis is an INCREDIBLE ADVOCATE

    Steve was incredible. I submitted a review of goodmortgage.com which details everything I enjoyed about working with Steve. He was the reason I went with goodmortgage.com and I would encourage anyone to work with him for your lending needs.

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  • Lender Review
    from Newport, MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    March 8, 2017

    Steve Lewis was AMAZING!!

    My contact was Steven Jon Lewis. He was incredibly helpful and patient throughout the process. At one point I had to suspend the application process because of personal matters and Steve was great with no pressure and followed-up when he said he was going to. He was responsive, answered all my questions, and was always available by phone or email. I don't think I ever got his voicemail and I'm pretty sure he responded to me within a 30 minute window most of the time. A person just can't get that kind of attention and service anymore. The rate on my refinance was good, it was pretty much the same rate I was offered with other companies. Fees and closing costs were very fair and about the same as what other companies would charge. My experience working with Steve was what set this lender apart from other companies. Another lender, who shall remain nameless, kept pressuring me to move forward and if I didn't I would loose my opportunity to refinance, etc., etc. Steve made me feel like a person and didn't pressure me into anything. He was a great advisor throughout the process. I would definitely consider using Steve for purchasing or refinancing a home in the future. The only issue I had was with the processing and underwriting. I was hoping to close sooner but their reviews took the longest. My loan almost didn't close on time because of a 3 day rule. But, Steve really advocated for me and contacted processing and underwriting to complete their review to keep the closing date as originally scheduled. Steve, you were an absolute pleasure to work with!!... Read More

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  • Loan Officer Review
    from San Francisco, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    An excellent supportive lending experience

    my husband and I had been struggling to refinance a private lender loan. Yusuf was with us every step of the way working with us, supporting us (me when I felt in total doubt) and called us and texted us when I knew it was very late in his state. we were having issues with credit, and finding a lender. Yusuf and good mortgage helped us. if he was out his supervisor supported him and me and my husband. I would and will recommend Yusuf to all my friends, co-workers and would distribute his business card widely if I could. eternally grateful to you Yusuf. you helped James and I save my mother-in-law's house! thank you!!!... Read More

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  • Lender Review
    from Monrovia, IN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    July 18, 2017

    Extremely Happy Customer

    These people were AMAZING.. Jacob King was our loan originator, I was skeptical at first, using an online mortgage company, but Jacob answered all of my questions and after a few minutes I was totally at ease. He was so helpful in getting us going, answering all my questions, all of the questions from my Realtor, he just made the process painless! Our loan processor was Sue Demko and she was amazing as well. Jacob was helping us to push hard for a ridiculously short closing date, I was getting emails from Sue at 10:30 at night as she was working on our file. This is customer service going above and beyond, and for this I could not recommend a better company to pursue your mortgage needs. They made the whole process painless for my family and helped us get into our new home with no hiccups. On the day of closing Jacob even called and said he would make himself available for us for the time of our closing so if we needed to get ahold of him for any reason, he would not take any other phone calls or leave his desk! Just knowing that if we needed him, we could get ahold of him, goes a long way in my book. I am sure there are others behind the scenes that worked on this for us, and I would like to thank them as well. Jacob and Sue, and the others at goodmortgage.com took what is normally a very stressful situation and turned it into a very pleasant one and we can't thank them enough... Read More

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  • Loan Officer Review
    from Bakersfield, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Jacob King is all about Customer Service

    In this day and age it's all about customer service and Jacob King is its poster child. He constantly communicated with me during the loan process and was very professional and friendly. I will continue to refer my friends who are looking for a home loan or refinance to him. I wish you the very best Jacob!

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  • Loan Officer Review
    from Aiken, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    The best customer care i have ever experienced.

    As a first time home buyer, Yusuf Khan made the process feel like a breeze. He was able to meet up with me at my preferred location to really get to know me and help me make the best decision when choosing which house would best fit my budget. He was very prompt in responding to any questions I had whether that was via text/ phone call/ email. Not only was Yusuf a pleasure to work with but his staff did an incredible job as well. They would send me email updates notifying me of when my documents were being processed/ completed so that I had no questions of whether or not everything would be ready in time for closing. If you would like to have an easy/stress free home buying experience I recommend using Yusuf Khan and his team! They 100% have a customer in me for life.. Thanks again Yusuf from me and my wife..... Read More

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NMLS 2917 Founded in 1999, Goodmortgage.com provides residential mortgage lending in 19 states across the US. Goodmortgage.com is a mortgage lender that sells directly to FNMA and GNMA, so we have a large number of low rate options available for your mortgage. Our programs eliminate excessive fees and paperwork and are faster, less cumbersome and less stressful than typical, offline lenders. Our knowledgeable and professional loan officers are here to provide a personal touch and a high level of service throughout your loan process. By utilizing the Internet and advanced technology processes, Goodmortgage.com enables consumers to obtain mortgages from the convenience of their own homes at mortgage rates that are consistently lower than the national average. The company prides itself on assisting those in search of the best mortgage for all credit situations by providing education, self-service tools, and personal support via knowledgeable Mortgage Professionals to answer questions, in addition to Mortgage Calculators, Mortgage School, Helps and Tips accessible at Goodmortgage.com - Where Loans Click®