goodmortgage.com Ratings & Reviews

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NMLS ID: 2917

goodmortgage.com

(4.1 of 5) 435 Reviews

87% of our customers would recommend this lender.

About goodmortgage.com

NMLS 2917 Founded in 1999, Goodmortgage.com provides residential mortgage lending in 19 states across the US. Goodmortgage.com is a mortgage lender that sells directly to FNMA and GNMA, so we have a large number of low rate options available for your...

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Loan Officers

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William Hughes Charlotte, NC
Steve Lewis Charlotte, NC
Yusuf Khan Charlotte, NC
Joann Perla King of Prussia, PA
Josh Burley Frederick, MD
Scott Donohue Charlotte, NC
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Customer Reviews

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435 Reviews

(4.1 of 5)
  • Lender Review
    from Monrovia, IN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    July 18, 2017

    Extremely Happy Customer

    These people were AMAZING.. Jacob King was our loan originator, I was skeptical at first, using an online mortgage company, but Jacob answered all of my questions and after a few minutes I was totally at ease. He was so helpful in getting us going, answering all my questions, all of the questions from my Realtor, he just made the process painless! Our loan processor was Sue Demko and she was amazing as well. Jacob was helping us to push hard for a ridiculously short closing date, I was getting emails from Sue at 10:30 at night as she was working on our file. This is customer service going above and beyond, and for this I could not recommend a better company to pursue your mortgage needs. They made the whole process painless for my family and helped us get into our new home with no hiccups. On the day of closing Jacob even called and said he would make himself available for us for the time of our closing so if we needed to get ahold of him for any reason, he would not take any other phone calls or leave his desk! Just knowing that if we needed him, we could get ahold of him, goes a long way in my book. I am sure there are others behind the scenes that worked on this for us, and I would like to thank them as well. Jacob and Sue, and the others at goodmortgage.com took what is normally a very stressful situation and turned it into a very pleasant one and we can't thank them enough... Read More

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  • Lender Review
    from Streamwood, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Excellent

    I had wonderful team especially my Mortgage Officer who I found to be very informative and knowledgable. His name is Mr. Chadd Estafandes. I recommend him and his team to any body who wants to get Mortgage. I give the company 5 Stars.

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  • Loan Officer Review
    from Bakersfield, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Jacob King is all about Customer Service

    In this day and age it's all about customer service and Jacob King is its poster child. He constantly communicated with me during the loan process and was very professional and friendly. I will continue to refer my friends who are looking for a home loan or refinance to him. I wish you the very best Jacob!

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  • Loan Officer Review
    from Aiken, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    The best customer care i have ever experienced.

    As a first time home buyer, Yusuf Khan made the process feel like a breeze. He was able to meet up with me at my preferred location to really get to know me and help me make the best decision when choosing which house would best fit my budget. He was very prompt in responding to any questions I had whether that was via text/ phone call/ email. Not only was Yusuf a pleasure to work with but his staff did an incredible job as well. They would send me email updates notifying me of when my documents were being processed/ completed so that I had no questions of whether or not everything would be ready in time for closing. If you would like to have an easy/stress free home buying experience I recommend using Yusuf Khan and his team! They 100% have a customer in me for life.. Thanks again Yusuf from me and my wife..... Read More

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  • Loan Officer Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellent service and very professional

    It was a delight meeting Yusuf Khan and discussing the issues I was facing in regards to my loan. He was quick to identify the issues and recommended me several options which I was impressed with. TBH I had no idea what I was doing. He is extremely professional, knows his work very well and I highly recommend him to anyone that is looking to refinance.

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  • Loan Officer Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Extremely happy with his services

    Yusuf was extremely professional and educational during our loan process and guided us every step of the way. He's extremely personable and seems to have a passion for helping people. I highly recommend him!

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  • Lender Review
    from Oxford, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refinance

    Excellent customer service. Provided what was promised. Quick refinance closing. Would recommend.

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  • Lender Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great company!

    goodmortgage has super low rates with top notch customer service and a drive to fulfill every promise they make. Highly recommended!

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  • Lender Review
    from Raleigh, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Personable and professional

    Rick Benfield stood out to me from the other agents I'd spoken with, from the very first phone call. He politely answered all of my questions right up front, before even choosing goodMortgage. Despite our realtor urging us to not use an 'online' mortgage company, Rick was able to clearly explain our options and get us the best rates from the other 2 local places our realtor suggested. We were a little cautious of working with an agent that we couldn't sit down and talk to, but how often is that really necessary? Besides, their office was only a few hours away if we really wanted to do that. Things had changed a bit since we bought our first house almost 10 years ago and Rick and the rest of the team we worked with politely guided us through these new processes. The only speedbump was caused by our mortgage attorney (recommended by our realtor) whom took their sweet time completing the title work. Once that was done, the rest of the process with goodmortgage went very smoothly... Read More

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  • Lender Review
    from Concord, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Beyond excellent.

    This company understands the needs of it's customers. They are a pleasure to deal with. Their customer service is beyond excellent.

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NMLS 2917 Founded in 1999, Goodmortgage.com provides residential mortgage lending in 19 states across the US. Goodmortgage.com is a mortgage lender that sells directly to FNMA and GNMA, so we have a large number of low rate options available for your mortgage. Our programs eliminate excessive fees and paperwork and are faster, less cumbersome and less stressful than typical, offline lenders. Our knowledgeable and professional loan officers are here to provide a personal touch and a high level of service throughout your loan process. By utilizing the Internet and advanced technology processes, Goodmortgage.com enables consumers to obtain mortgages from the convenience of their own homes at mortgage rates that are consistently lower than the national average. The company prides itself on assisting those in search of the best mortgage for all credit situations by providing education, self-service tools, and personal support via knowledgeable Mortgage Professionals to answer questions, in addition to Mortgage Calculators, Mortgage School, Helps and Tips accessible at Goodmortgage.com - Where Loans Click®