Great Western Financial Services, Inc. Ratings & Reviews

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NMLS ID: 82156

Great Western Financial Services, Inc.

(4.6 of 5) 436 Reviews

96% of our customers would recommend this lender.

About Great Western Financial Services, Inc.

Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over...

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Loan Officers

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Jon Thibault Plano, TX
Gary Alexander Plano, TX
Richard Beaty Tempe, AZ
Jason Phillips Plano, TX
Karen Dalton Plano, TX
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Customer Reviews

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436 Reviews

(4.6 of 5)
  • Loan Officer Review
    from Denton, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Loan Officer!

    (0) (0)
    Jon was always so quick to respond and very professional. He made the loan process as simple as possible and had a way of explaining and answering questions to make me feel at ease. We always knew where he was in the loan process which was wonderful since we were under a time restraint. Wouldn't go to anyone else for mortgage loan assistance!

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  • Lender Review
    from Dallas, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Solid company with good employees

    (0) (0)
    Process went as smooth as can be

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  • Loan Officer Review
    from Dallas, TX
    (5 of 5)
    Recommended!
    Reviewed:

    5 stars

    (0) (0)
    Awesome guy who was with me every step of the way. I had a complicated situation and Jon was always responsive and super helpful. He was always there to answer my questions, sometimes within seconds of me sending the email. Really enjoyed working with him. Would definitely recommend 5 stars

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  • Loan Officer Review
    from Oklahoma City, OK
    (5 of 5)
    Recommended!
    Reviewed:

    Great company and staff

    (0) (0)
    Jon was very professional and knowledgeable of my needs and how to achieve them in a timely manner. He and his staff were helpful with all my questions and concerns. I would definitely use them again if the need arises.

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  • Loan Officer Review
    from Katy, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Mortgage Specialist

    (0) (0)
    I would recommend Jon for helping anyone with their mortgage. I found him to be very responsive to all of my questions. He answered in a very timely fashion and with a through response. We were not the easiest client, I'm sure, as we had some issues with our appraisal. But Jon was great with everything and didn't stop helping us until we got a mortgage that made us happy. Thank you, Jo... Read More

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  • Loan Officer Review
    from Fort Worth, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Loan Officer

    (0) (0)
    He was awesome explaining and communicating the loan process.

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  • Lender Review
    from Tyler, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Company!!

    (0) (0)
    Jon Thibault gave excellent service! He handled everything professionally and with a caring touch! I even called his boss to give Jon a great review! Great service=great company!

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  • Loan Officer Review
    from Tyler, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Service!!!

    (0) (0)
    Jon Thibault is HONEST, PROFESSIONAL and CARING. He was patient throughout the process, and answered every concern I had. He was upfront with all the information and gave me step by step process for completing every part of my loan. The whole process took about 30 days from start to finish. His sense of humor was refreshing! 5 stars does not give Mr. Thibault the credit he deserves. 10 stars no doubt... Read More

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  • Loan Officer Review
    from Dallas, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Real Estate Agent

    (0) (0)
    Gary Alexander is one of the best loan officers in the DFW area! As a local Realtor I have had the chance to work with Gary on many purchases and he gets the job done. Gary and his team provided my clients (which were also his clients) with great customer service. I highly recommend him to anyone who is interested to see if they qualify for a home loan. He will think outside the box to find the right program for you and will save you time and money in the long run... Read More

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  • Loan Officer Review
    from Carrollton, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Awesome Refinance Experience!

    (0) (0)
    Gary has many years of experience in the mortgage business and his knowledge showed through in his recommendations for me. I found him personable and direct. His staff was equally qualified and my refinance went smoothly. If you need mortgage finance assistance, I highly recommend contacting Gary.

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Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over those 31 years has remained the same, to maintain market sensitive rates, quick turnaround times, and a very high level of customer service to our borrowers. Since we are a lender, rather than a broker, we do all the processing and underwriting in house and close our own loans. Give us a call today and you will find a highly seasoned and knowledgeable loan specialist ready to analyze your true needs and find the perfect loan for you. Winner – 2010 LendingTree “Excellence in Customer Service” Award