Great Western Financial Services, Inc. Ratings & Reviews

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NMLS ID: 82156

Great Western Financial Services, Inc.

(4.6 of 5) 456 Reviews

96% of our customers would recommend this lender.

About Great Western Financial Services, Inc.

Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over...

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Loan Officers

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Jon Thibault Plano, TX
Gary Alexander Plano, TX
Doug Rogers Plano, TX
Richard Beaty Tempe, AZ
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Customer Reviews

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456 Reviews

(4.6 of 5)
  • Loan Officer Review
    from North Richland Hills, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great experience!

    (0) (0)
    Gary helped me with the purchase of my home, as well as the refinance years later. I have had a fantastic experience working with him. I highly recommend him to anyone needing assistance with lending! Thanks Gary!!

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  • Loan Officer Review
    from Plano, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Very please with my refinance!

    (0) (0)
    I was referred to Gary through a friend. I ended up refinancing in order to pay off high interest debt. The process was very nice, he was great to work with. I would definitely refer him to a friends or family!

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  • Loan Officer Review
    from Keller, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this loan officer

    Great Experience for a Home Equity Loan

    (0) (0)
    Paul Childers was a great loan officer for us and gave us a great experience in applying and obtaining a home equity mortgage loan. He worked very close with me on our equity mortgage loan and always had the answers to my questions and he was very helpful. Paul and his team were very professional and worked hard to keep me informed (on any day of the week I needed info.) at all steps of the process, and had us in closing in less than four weeks, which allowed us to skip two house payments!!! I highly recommend using Great Western for your next home mortgage loan. Richard C. - Keller, TX... Read More

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  • Loan Officer Review
    from Spring, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    a true professional

    (0) (0)
    Jon was very quick to call and speak with me. Customer service was second to none. He was very prompt and courteous. He helped me get the best interest rate and loan for my situation on top of being very clear about clear and professional about navigating the loan process. Could not be more pleased!

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  • Loan Officer Review
    from Albuquerque, NM
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Doug.....

    (0) (0)
    Doug Rogers was absolutely superb! He is an honest man, not promising something he could not do. He is easy to deal with, patient with all questions, making sure that the customer understands everything that goes on from start to finish. He made my refinance totally painless, even pleasant. He sees the loan process through from start to finish. To anyone reading this review, know that you are not going to find better than Doug Rogers. He is excellent! Highly recommended! You can reach him at 972-479-5621. Give Doug Rogers a try....you won't be disappointed! Doug, thank you so much! K. Hil... Read More

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  • Lender Review
    from Albuquerque, NM Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 10, 2017

    Doug.....

    (0) (0)
    To ANYONE who is considering a home loan or a home refinance, I would HIGHLY recommend Great Western Financial Services! This company is excellent through and through. I started working with this company just three weeks ago, got approved for a home refinance and have already closed. Awesome! I highly recommend that you talk with Doug Rogers specifically. He is indeed the absolute best loan officer that I have dealt with, and I have dealt with several. This man is professional, honest, and patient. His responsiveness to every aspect of this refinance was simply excellent. He did not promise something that he could not do, but did everything possible to get the job done. This company works like a very well oiled machine. Everyone is responsive and friendly. This was TRULY the most painless refinance that I have ever had....very pleasant! You can contact Doug Rogers directly at 972-479-5621 Thank you Doug! Sincerely, K.Hil... Read More

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  • Loan Officer Review
    from Richardson, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    3 cars and every credit card. vaporized-paid off.

    (0) (0)
    Easy going and smart. I chose Great Western because of Gary and their office was close to home. He assured me from day one after a preliminary screen that all was good and there were no show stoppers that would prevent my wife and I from achieving this refi/cash out. I am sorry for the late review but I have been busy .

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  • Lender Review
    from Frisco, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great choice of a financial company for your loan

    (0) (0)
    GREAT group of people working in that company. Nice reception at all times. Calls are taking or responded to immediately. Very very nice team of people to work with. I recommend Great Western to everyone in the market for home loans. They break everything down for your understanding and what's needed for the loan to close.

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  • Loan Officer Review
    from Frisco, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    What an AWESOME team to work with

    (0) (0)
    Gary is awesome, and I highly recommend that anyone in the market for a new loan or looking to refinance should get the chance to work with him. He is a true professional and a veteran in the mortgage arena. He guided me through the process and provided excellent professional advice at every step of the way, including where and when to close - very convenient and stress-free. His crew is awesome too. They simplified the process, explained, and guided me through the documents I needed for the loan to close, and we did it together as a team. Thanks team (Gary, Carrie and the entire crew)... Read More

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  • Loan Officer Review
    from Arvada, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Christine Wilson

    (0) (0)
    Excellent wasn't a high enough score. Doug did a fantastic job listening to our needs and responding with professionalism! Thank you Doug!

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Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over those 31 years has remained the same, to maintain market sensitive rates, quick turnaround times, and a very high level of customer service to our borrowers. Since we are a lender, rather than a broker, we do all the processing and underwriting in house and close our own loans. Give us a call today and you will find a highly seasoned and knowledgeable loan specialist ready to analyze your true needs and find the perfect loan for you. Winner – 2010 LendingTree “Excellence in Customer Service” Award