Great Western Financial Services, Inc. Ratings & Reviews

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NMLS ID: 82156

Great Western Financial Services, Inc.

(4.6 of 5) 436 Reviews

96% of our customers would recommend this lender.

About Great Western Financial Services, Inc.

Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over...

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Loan Officers

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Jon Thibault Plano, TX
Gary Alexander Plano, TX
Richard Beaty Tempe, AZ
Scott Hevel Plano, TX
Douglas Bloomer Plano, TX
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Customer Reviews

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436 Reviews

(4.6 of 5)
  • Loan Officer Review
    from Boerne, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Gary is the Best!!

    (0) (0)
    Gary was excellent from the start. He was the first one to reach out to with information that was pertinent to what I was trying to achieve. He walked me through the entire process and was always available to answer the questions that I had. If you need someone to help you go through this long and tedious process, Gary is the one to help.

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  • Loan Officer Review
    from Beaumont, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience

    (0) (0)
    Jon was great to work with. He's was very forth coming with information. I never felt like anything shady was going on. He was very responsive when I had any questions and made the whole process extremely easy. I have to say this process was stress-free and I feel it was because of the communication and care I received from Jon. I highly recommend this lender.

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  • Loan Officer Review
    from Crestview, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Thank you jon Thibault

    (0) (0)
    I was going through a hard time with my ex fiancée and it hurt my credit but jon Thibault was able to guide me through this whole process.

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  • Loan Officer Review
    from Denton, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Loan Officer!

    (0) (0)
    Jon was always so quick to respond and very professional. He made the loan process as simple as possible and had a way of explaining and answering questions to make me feel at ease. We always knew where he was in the loan process which was wonderful since we were under a time restraint. Wouldn't go to anyone else for mortgage loan assistance!

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  • Lender Review
    from Dallas, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Solid company with good employees

    (0) (0)
    Process went as smooth as can be

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  • Loan Officer Review
    from Dallas, TX
    (5 of 5)
    Recommended!
    Reviewed:

    5 stars

    (0) (0)
    Awesome guy who was with me every step of the way. I had a complicated situation and Jon was always responsive and super helpful. He was always there to answer my questions, sometimes within seconds of me sending the email. Really enjoyed working with him. Would definitely recommend 5 stars

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  • Loan Officer Review
    from Oklahoma City, OK
    (5 of 5)
    Recommended!
    Reviewed:

    Great company and staff

    (0) (0)
    Jon was very professional and knowledgeable of my needs and how to achieve them in a timely manner. He and his staff were helpful with all my questions and concerns. I would definitely use them again if the need arises.

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  • Loan Officer Review
    from Katy, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Mortgage Specialist

    (0) (0)
    I would recommend Jon for helping anyone with their mortgage. I found him to be very responsive to all of my questions. He answered in a very timely fashion and with a through response. We were not the easiest client, I'm sure, as we had some issues with our appraisal. But Jon was great with everything and didn't stop helping us until we got a mortgage that made us happy. Thank you, Jo... Read More

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  • Loan Officer Review
    from Fort Worth, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Loan Officer

    (0) (0)
    He was awesome explaining and communicating the loan process.

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  • Lender Review
    from Tyler, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Great Company!!

    (0) (0)
    Jon Thibault gave excellent service! He handled everything professionally and with a caring touch! I even called his boss to give Jon a great review! Great service=great company!

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Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over those 31 years has remained the same, to maintain market sensitive rates, quick turnaround times, and a very high level of customer service to our borrowers. Since we are a lender, rather than a broker, we do all the processing and underwriting in house and close our own loans. Give us a call today and you will find a highly seasoned and knowledgeable loan specialist ready to analyze your true needs and find the perfect loan for you. Winner – 2010 LendingTree “Excellence in Customer Service” Award