Great Western Financial Services, Inc. Ratings & Reviews

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NMLS ID: 82156

Great Western Financial Services, Inc.

(4.6 of 5) 472 Reviews

96% of our customers would recommend this lender.

About Great Western Financial Services, Inc.

Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over...

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Loan Officers

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Jon Thibault Plano, TX
Doug Rogers Plano, TX
Richard Beaty Tempe, AZ
Anna Aston Plano, TX
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Customer Reviews

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472 Reviews

(4.6 of 5)
  • Loan Officer Review
    from Austin, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    What a pleasure!!!!!

    Gary, we would like to thank you for all your help with refinancing our home, you made the process from start to finish as smooth as possible and it was a joy working with you. It was because of you that we chose Great Western to refinance our home. Thank you for your patience with me over many months of indecision and thank you for being so informative and personable. I will highly recommend you to anyone i know who is in need of mortgage services... Read More

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  • Lender Review
    from Carrollton, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Choose Great Western

    Everything was easy and efficient. Everyone I dealt with was knowledgeable, helpful and friendly.

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  • Loan Officer Review
    from Carrollton, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Gary Alexander is my hero!

    He is amazingly helpful and is very patient to answer questions and help you get the best possible solution for your situation. I would have absolutely no reservations in recommending him to anyone I know.

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  • Lender Review
    from Spring, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great service!

    Excellent service from start to finish. Our refinance took less than a month. Jon Thibault our loan advisor was great. Carrie Hall and Amanda Wyatt took care of all the details and the paperwork and were always prompt with any response.

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  • Loan Officer Review
    from Spring, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great to work with!

    Jon was great to work with through the whole process. He responded immediately to all emails and questions that we had through the process. Explained all options. He even emailed and called to check on us after the Harvey storm to make sure we were okay. We actually thought about getting the refinance about a year ago and put the information into Lending Tree and of course we were bombarded with phone calls and emails and then we got busy and just put the idea of the loan aside. Jon would send me emails asking if we were still in the market for the loan every few months and when we finally got around to wanting to pursue the loan again, I looked up his email and sent the request. He immediately responded and we applied for the loan that day. The whole process took less than a month and we are finally closing on the refinance. All I can say is I would highly recommend him because he acts like he really cares to get your business and will do everything possible to make it happen! Amanda and Carrie were great also with getting all the documentation in order and following up on everything... Read More

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  • Lender Review
    from Irving, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Definitely recommend!!

    Wonderful customer service!

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  • Loan Officer Review
    from Irving, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    BEST LOAN OFFICER EVER!!!!!!!!!

    Gary and his team have helped me buy two houses now! They are amazing!! So kind, quick to respond and totally professional. I would certainly recommend him to anyone (especially first time home buyers) who is looking to buy a new house. You will be glad you did!

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  • Lender Review
    from Aubrey, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Any easy cash back refinance loan

    I worked with Gary Alexander and hist staff at Great Western Home Loans to get a cash back refinance mortgage loan. The process was easy. My loan closed in less than three weeks from start to finish. I would recommend Gary and Great Western Home Loans to anyone.

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  • Loan Officer Review
    from Aubrey, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Any easy cash back refinance loan

    After sending a request through Lending Tree for a cash back refinance mortgage loan, Gary Alexander from Great Western Home Loans caught my attention with an e-mail message outlining my potential for the loan, based on my address and other available information. Gary was easy to contact and the loan process was extremely smooth. It took less than three weeks to close on my new cash back refinance loan. I would definitely recommend Gary and Great Western Home Loans to anyone... Read More

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  • Lender Review
    from North Richland Hills, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Western

    Very easy to work with and my loan office Chris Harvey was outstanding.

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Great Western Financial Services, Inc. is the proud Recipient of the 2010 LendingTree “Excellence in Customer Service” Award. Based in Texas, Great Western celebrates its 31st Anniversary this year as a mortgage banker. Our commitment as a lender over those 31 years has remained the same, to maintain market sensitive rates, quick turnaround times, and a very high level of customer service to our borrowers. Since we are a lender, rather than a broker, we do all the processing and underwriting in house and close our own loans. Give us a call today and you will find a highly seasoned and knowledgeable loan specialist ready to analyze your true needs and find the perfect loan for you. Winner – 2010 LendingTree “Excellence in Customer Service” Award