Guaranteed Rate, Inc. Ratings & Reviews

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NMLS ID: 2611

Guaranteed Rate, Inc.

(4.4 of 5) 699 Reviews

96% of our customers would recommend this lender.

About Guaranteed Rate, Inc.

Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process...

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Loan Officers

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Rick Richter Ann Arbor, MI
Michael Martin Roswell, GA
John Shaw St. Augustine, FL
Thomas Lavallee Palatine, IL
Justin Vicino Glastonbury, CT
Sheena Rhee Irvine, CA
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Customer Reviews

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699 Reviews

(4.4 of 5)
  • Loan Officer Review
    from Brighton, MI
    (5 of 5)
    Recommended!
    Reviewed:

    Second Time Working with Chris

    (0) (0)
    I really enjoy working with Chris, he helped me to get my initial home loan and he helped me with my refi as well. I would definitely recommend Chris to any of my family and friends. He makes the home buying/refi process much less hectic, and he works hard to make sure it goes as smoothly as possible. Thanks Chris!

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  • Lender Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Nice conversation

    (0) (0)
    Checked out their website after seeing them on LendingTree. A quick call that went well but I think I might wait on a purchase for now. Thanks though!

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  • Lender Review
    from Phoenix, AZ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 23, 2016
    Loan Closed On:
    October 31, 2016

    Great Experience

    (0) (0)
    Fast excellent service always called back promptly to answer questions Jim Blackburn and Ashley were particularly helpful

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  • Loan Officer Review
    from Newhall, CA
    (5 of 5)
    Recommended!
    Reviewed:

    If you want a Quick Close, this is it!

    (0) (0)
    Brandon walked us through the entire process promised a quick close and delivered, he exceeded all of our expectations, thanks Brandon!

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  • Lender Review
    from Newhall, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Closes fast!!

    (0) (0)
    We were first time home buyers without a clue on how the process works, Brandon Wells from Guaranteed Rate took the time to answer my questions no matter how dumb they were, he toom time to explain the process and was also very proactive with all parties involved. It was quick and painless and I would definitely recommend them to everyone I know.

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  • Lender Review
    from Paragould, AR
    (1 of 5)
    Reviewed:

    Beware

    (0) (0)
    For some reason this company denied me because they insisted my monthly obligations were more than 10 times the actual amount. I provided all the necessary proof of this error to no avail. They clearly listed all of my obligations TWICE when figuring my debt to credit ratio and paid no attention to the documentation from my creditors showing the accurate information.... Read More

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  • Lender Review
    from Chicago, IL
    (5 of 5)
    Recommended!
    Reviewed:

    its all good

    (1) (0)
    Jim B. is honest , hard working good man.I will recommend him to ALL mj

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    Hi Mike! We appreciate you taking the time to share your feedback. Cheers, The Customer Success Team
  • Loan Officer Review
    from Plymouth, MI
    (5 of 5)
    Recommended!
    Reviewed:

    Home Loan Experience

    (0) (0)
    Incredible attention and personal touch!

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  • Lender Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Awesome

    (0) (0)
    We had an amazingly good experience with GuaranteedRate. Excellent service, professional, and well organized. They offer exceptionally low closing costs that are combined with an impressive interest rate. We've worked with quite lenders; without any exaggeration, they are, hands-down, the best company we've ever worked with for a refinance. We'd recommend GuaranteedRate to anyone... Read More

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    Hi Jason! We appreciate you taking the time to share your feedback about your great experience with Guaranteed Rate. It is one of our Core Values at Guaranteed Rate to "Deliver Results" and we are very pleased to hear we were able to do just that. We appreciate the recommendation and look forward to working with anyone you send our way! Cheers, The Customer Success Team.
  • Loan Officer Review
    from Kingman, AZ
    (5 of 5)
    Recommended!
    Reviewed:

    GR Agent

    (0) (0)
    Very prompt in answering my emails. What Matt told me at the beginning of the procees never changed. I loved no closing costs. MAtt was terrific

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Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 175 offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with approximately $100 billion in home purchase loans and refinances since 2000 and $18 billion in 2015 alone. Guaranteed Rate was ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2015 honors and was named one of Chicago's Top Workplaces by the Chicago Tribune in four of the past five years. In 2015, Guaranteed Rate was recognized as one of Inc. 5000's Fastest Growing Companies in America.