Guaranteed Rate, Inc. Ratings & Reviews

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NMLS ID: 2611

Guaranteed Rate, Inc.

(5 of 5) 913 Reviews

97% of our customers would recommend this lender.

About Guaranteed Rate, Inc.

Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process...

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Loan Officers

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Rick Richter Ann Arbor, MI
John Shaw St. Augustine, FL
Thomas Lavallee Palatine, IL
Trevor Tashlik Philadelphia, PA
Justin Derisley Ann Arbor, MI
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Customer Reviews

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913 Reviews

(5 of 5)
  • Lender Review
    from Encino, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    The best lender in the industry

    The team at guaranteed rate took a complicated tax return situation and smoothly sailed it through the usually horrible mortgage process. But some how their tremendous team made it quick, clean, and painless. I got a fantastic low rate with an easy loan, what else can you ask for. Thank you Michelle and the rest of the team, your the best!

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  • Loan Officer Review
    from Chicago, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Excellent lending service

    Mike's knowledge and enthusiasm are evident in everything he does. I've never worked with anyone who responds to emails faster. Great communication and great service.

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  • Loan Officer Review
    from Des Plaines, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Mike Nielsen

    Mike is one of the most highly rated and successful mortgage brokers in the country. He's also one of the most knowledgeable brokers that I know. I work with Mike frequently, and I rely on him to educate me and my clients on, and navigate us through, the latest mortgage regulations. I am also extremely impressed, because I have seen Mike obtain a preapproval for a client in a matter of 30 minutes, after normal business hours... Read More

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  • Lender Review
    from Sunnyvale, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    A+ Customer service

    A friend of mine told me that he just refinanced his house for an unbelievable interest rate and I wanted to find out what the rates were in the market. I was a little skeptical about how this online process of finding the mortgage refinancing works, but Joe Dilucchio of Guaranteed Rate was fantastic to deal with. He was super helpful, friendly and ensured that he answered all my questions to ensure that we werent wasting each other's time. Joe provided different types of options, patiently explained all of them and went through pros and cons and most importantly didnt try and and sell me anything. I have met enough folks who will try and force an option on you and want you to buy. Joe's attitude of building relationships instead of selling a deal really resonated with me and I will certainly recommend Joe to anyone who in interested in financing or refinancing option and will certainly reach out to him for my financing needs in the future... Read More

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  • Loan Officer Review
    from Ypsilanti, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Lightning fast!

    I am pretty sure they set a world record in getting my paperwork done PROPERLY and without hassle. I'd recommend doing business with them hands down.

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  • Loan Officer Review
    from Chicago, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great Experience, would highly recommend!!

    I had a great experience working with Joanne. She is very experienced and knowledgeable, yet patient when answering my questions (even if they were basic). She made everything easy to understand and was accessible during each step of the process, which definitely helped reduce any doubts or hesitations that I came across. As a result, the process went smoothly and I felt confident with my decisions and results. I would strongly recommend her to anyone else who is the process of buying a home.... Read More

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  • Loan Officer Review
    from Dallas, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    HIGHLY Recommend!

    AWESOME experience! Very professional, efficient and great communication. This team is on top of everything with simple, efficient, latest technology to close FAST....Highly Recommend!!! Rick was very professional with all options, opportunities, and communications.... Competitive products and recommendations were offered for consideration...

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  • Loan Officer Review
    from Rockwall, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Look no further

    Nick is the best in the business. He lived up to every promise he made and even closed me early. Amazing!!!

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  • Lender Review
    from Rockwall, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Look no further

    This was the easiest home loan process I've ever been through. Nick (loan officer) had better rates than any of his competitors and came through on everything he promised. Submitting the documents on the web portal was a breeze and the rest of the team rocked it too. A+++++ Highly recommended.

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    Hi Jennifer, thank you for sharing your review and recommendation! We are thrilled to hear about your loan experience with Nick and his loan team. It is great to know that our digital mortgage guided you through an easy and smooth loan process. Cheers, The Customer Success Team!
  • Lender Review
    from Parrish, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    A Really Awesome Experience

    The folks at Guaranteed Rate rock! I've probably bought and sold over 30 homes for either me personally or as investments in the last 20 years, and I've never experienced the great customer service, communication, and honesty that I just had with Guaranteed Rate. I feel like I was lucky to get Will Hughes as my account manager. He and every member of his team were attentive, knowledgeable, and quick to get things done. I threw several curves at them - came to them with 25 days to close and they handled it wonderfully despite the fact that I changed the interest rate with 3 days to go for closing. I am a business person and have always paid attention to and applauded excellent customer service. These folks are superlative... Read More

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    Hi David! Your review is greatly appreciated. We are ecstatic to hear that your time with Will and his team went well and they provided such great customer service. We do take customer service very seriously since it can make a world of a difference when going through obtaining a mortgage. Cheers, The Customer Success Team
Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 175 offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with approximately $100 billion in home purchase loans and refinances since 2000 and $18 billion in 2015 alone. Guaranteed Rate was ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2015 honors and was named one of Chicago's Top Workplaces by the Chicago Tribune in four of the past five years. In 2015, Guaranteed Rate was recognized as one of Inc. 5000's Fastest Growing Companies in America.