Guaranteed Rate, Inc. Ratings & Reviews

NMLS ID: 2611

Guaranteed Rate, Inc.

(4.4 of 5) 650 Reviews

96% of our customers would recommend this lender.

About Guaranteed Rate, Inc.

Guaranteed Rate is one of the ten largest retail mortgage lenders in the U.S. The company has become The Home Purchase Experts® by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process...

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Loan Officers

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Michael Martin Roswell, GA
John Shaw Bend, OR
Rick Richter Ann Arbor, MI
Justin Wood Corona, CA
Thomas Lavallee Palatine, IL
Justin Vicino Glastonbury, CT
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Customer Reviews

650 Reviews

(4.4 of 5)
Review Breakdown
  • (454)
  • (94)
  • (26)
  • (30)
  • (46)
  • from Amston, CT
    (5 of 5)
    Recommended!
    Reviewed:

    Great service

    (0) (0)
    Ross was our mortgage specialist and he did a superb job guiding us through the process of obtaining our loan. I am so glad that we decided to use guaranteed rate but I feel that our experience was raised to another level with Ross' help and expertise. Anytime we had any questions he was patient, friendly, understanding and always quick to get answers and reassure us during the process. I think we were blessed to have him as our mortgage specialist. We will gladly refer anyone we know to him and will choose him for any future mortgage needs.... Read More

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  • from Los Lunas, NM
    (5 of 5)
    Recommended!
    Reviewed:

    super fast

    (0) (0)
    Everything was perfect ! I wish I could've got a slightly better rate due to my credit score . But all in all superior service .

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    Jeffrey, We’re so glad to hear we could make your experience fast and easy. Your feedback and business is very much appreciated. Please refer your family and friends, as we’d love to provide a similar experience for them. Thanks again! Sincerely, The Customer Success Team
  • from Fullerton, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Great customer service!

    (0) (0)
    Justin made the entire process easy for me with my difficult and demanding schedule by being available anytime. He was upfront and honest with any question I had and was always quick to return my calls. Justin truly is passionate about his profession, he is knowledgable, and is trustworthy. Justin will be my first choice again for any future mortgage needs!

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Guaranteed Rate is one of the ten largest retail mortgage lenders in the U.S. The company has become The Home Purchase Experts® by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 175 offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with more than $65 billion in home purchase loans and refinances since 2000. Guaranteed Rate was ranked No. 1 in Scotsman Guide’s “Top Mortgage Lenders 2013” honors, and was recognized by Inc. magazine as the No. 4 private company job creator in the U.S. in 2013. Visit www.guaranteedrate.com for more information.