Guaranteed Rate, Inc. Ratings & Reviews

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NMLS ID: 2611

Guaranteed Rate, Inc.

(4.5 of 5) 932 Reviews

97% of our customers would recommend this lender.

About Guaranteed Rate, Inc.

Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process...

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Loan Officers

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Rick Richter Saline, MI
John Shaw Saint Augustine, FL
Thomas Lavallee Chicago, IL
Trevor Tashlik Philadelphia, PA
Chris Kapas Saline, MI
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Customer Reviews

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932 Reviews

(4.5 of 5)
  • Lender Review
    from Little River, KS
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    bad, they had bad customer service

    bad

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  • Lender Review
    from Naperville, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Tracy for the win!

    I worked with Tracy Padgett, she completely professional and always willing to help explain things at any time of the day. She was great to work with, and I would definitely recommend her to family and friends!

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  • Loan Officer Review
    from Tarzana, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great Experience

    Our experience with Tom exceeded expectations, he was always available to answer my questions via email, phone and text. Tom and his team (Ken) were true professionals, they delivered on everything they said they would. Couldn't be happier with the home buying process because of them. Thankful that we choose Garanteed Rate through Lending Tree. Thank you Tom!!!

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  • Loan Officer Review
    from Dearborn, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Rockstar Team

    Chuck Williams and the Richter Team made buying our first home a great experience! They gave us quality customer service and helped explain every step of the process. The team was able to work within our tight timeline and the process felt like a breeze. We feel comfortable knowing we got the right loan! Definitely recommending their services to everyone.

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  • Lender Review
    from Howell, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great!

    It was quick and easy, and they were a pleasure to work with! Any and all questions were answered! Recommend them anytime! Matt and Rich were great! Thank you!

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  • Loan Officer Review
    from Howell, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Awesome

    It was quick and easy, and they were a pleasure to work with! Any and all questions were answered! Recommend them anytime! Matt and Rich were great! Thank you!

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  • Loan Officer Review
    from Ypsilanti, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this loan officer

    Construction station

    You guys are doing good, very niceness

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  • Loan Officer Review
    from Whitmore Lake, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great Team

    Rick Richter and his team were great to work with! They were very kind and worked very effectively and explained things through out the process! I had a tight window to get my closing in a month and they finished within 3 weeks.

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  • Loan Officer Review
    from Westland, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Great experience!

    My husband and I are buying our first home. My realtor recommended Rick and his team to us. They are friendly, professional, timely and responsive and very down to earth. It has been an easy, straightforward expierence! Highly rocommend!

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  • Loan Officer Review
    from Chicago, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Best Lender

    Tracy Campagna is amazing! She has been super responsiveness and there for the client every step of the way.

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Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 175 offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with approximately $100 billion in home purchase loans and refinances since 2000 and $18 billion in 2015 alone. Guaranteed Rate was ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2015 honors and was named one of Chicago's Top Workplaces by the Chicago Tribune in four of the past five years. In 2015, Guaranteed Rate was recognized as one of Inc. 5000's Fastest Growing Companies in America.