Guaranteed Rate, Inc. Ratings & Reviews

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NMLS ID: 2611

Guaranteed Rate, Inc.

(5 of 5) 950 Reviews

97% of our customers would recommend this lender.

About Guaranteed Rate, Inc.

Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process...

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Loan Officers

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Rick Richter Saline, MI
John Shaw Saint Augustine, FL
Thomas Lavallee Chicago, IL
Sheena Rhee Irvine, CA
Trevor Tashlik West Chester, PA
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Customer Reviews

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950 Reviews

(5 of 5)
  • Lender Review
    from Chelsea, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Phenomenal

    Our last home purchase was a stressful and challenging process to say the least. One so difficult that we were reluctant to embark on the process again since that was the only experience we have known. Expressing the dread of the journey to our realtor, he recommended for us to use Guaranteed Rate and to trust him on this recommendation. We are so happy that we did because we were absolutely blown away with Guaranteed Rate! This time around was such a breeze because of Rick Richter and his wonderful team! They broke down the process beautifully, eliminated any guesswork, and were always available for any questions or clarification. I guarantee that you will have a phenomenal experience with Guaranteed Rate... Read More

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  • Loan Officer Review
    from Chelsea, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Phenomenal

    Our last home purchase was a stressful and challenging process to say the least. One so difficult that we were reluctant to embark on the process again since that was the only experience we have known. Expressing the dread of the journey to our realtor, he recommended for us to use Guaranteed Rate and to trust him on this recommendation. We are so happy that we did because we were absolutely blown away with Guaranteed Rate! This time around was such a breeze because of Rick Richter and his wonderful team! They broke down the process beautifully, eliminated any guesswork, and were always available for any questions or clarification. I guarantee that you will have a phenomenal experience with Guaranteed Rate... Read More

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  • Lender Review
    from Mount Pleasant, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Thank you Guaranteed Rate!

    Guaranteed Rate's entire team was very helpful and responsive. Amazing customer service and appreciate their hardwork!

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  • Loan Officer Review
    from Mount Pleasant, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Devin and team are the best!

    Simply awesome! Responsive and very helpful.

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  • Lender Review
    from Lenzburg, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Gretchen W

    Jason Chandler and his team worked so hard to ensure that we were able to purchase our beautiful home! I can't explain how difficult our situation was and everything that could've possibly went wrong managed to go wrong! We were so frustrated. Jason kept us on the right track and helped us resolve all our issues and was able to close our loan! We will forever be grateful for him and his team! Thank You guys! I defiantly recommend this company to everyone needing a home loan... Read More

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  • Lender Review
    from Cheyenne, WY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    An excellent lender with great rates and fees

    Guaranteed Rate provided us a seamless loan experience from beginning to end, with wonderful service from all the staff. We shopped many lenders, but found Guaranteed Rate offered the most candid feedback, honest rates, and reasonable fees. Thank you.

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  • Loan Officer Review
    from Cheyenne, WY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Wonderful, Professional Experience

    Rick and his team with Guaranteed Rate are fantastic! Our experience was delightful from beginning to end. We recommend Rick highly! Thank you so much for all the hard work to make our buying process go so smoothly.

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  • Loan Officer Review
    from San Clemente, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Best in his industry!

    Tom was a pleasure to work with and really took the time to answer all of our questions. He always answered his phone when we called and went above and beyond to make sure we had a good experience. I have since referred three friends to him who all had similar experiences. Tom is very knowledable and is the best in his industry. You’ll be hearing from us again, Tom! Thank you for everything.... Read More

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  • Loan Officer Review
    from Canton, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Guaranteed Rate

    This was such an easy and quick process. The team was very responsive to any questions that I had. Would definitely use them again and recommend them. 5 stars!!!!!

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  • Loan Officer Review
    from Mount Holly, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    He listened to our needs.

    Gregory understood my needs and he was able to listen and helped with the process. We closed in a timely fashion.

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Guaranteed Rate is the eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by introducing the world's first Digital Mortgage and offering low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 175 offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with approximately $100 billion in home purchase loans and refinances since 2000 and $18 billion in 2015 alone. Guaranteed Rate was ranked No. 1 in Scotsman Guide's Top Mortgage Lenders 2015 honors and was named one of Chicago's Top Workplaces by the Chicago Tribune in four of the past five years. In 2015, Guaranteed Rate was recognized as one of Inc. 5000's Fastest Growing Companies in America.