Heartland Home Mortgage Ratings & Reviews

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NMLS ID: 121569

Heartland Home Mortgage

(2.8 of 5) 4 Reviews

50% of our customers would recommend this lender.

About Heartland Home Mortgage

With over 25 years of experience in mortgage lending, Heartland Home Mortgage is a locally owned West-Michigan based lender offering conventional, FHA, VA, and portfolio loan products for both purchase and refinance loans. Our main goal is to maximize...

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Loan Officers

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Brett Vanheulen Grand Rapids, MI
David Galloway Grand Rapids, MI
Jeffrey Seeback Grand Rapids, MI
Michael Izenbaard Grand Rapids, MI
Alex Ohlrich Grand Rapids, MI
Chris Alicki Grand Rapids, MI
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Customer Reviews

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4 Reviews

(2.8 of 5)
Review Breakdown
  • Loan Officer Review
    from Shelbyville, MI
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    contact

    He flaked out and stop all contact with us. Without any reason. He preappoved us and that was the last contact.

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  • Lender Review
    from Lansing, MI
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Not customer oriented

    I would not recommend Heartland Home Mortgage to anyone. We were assigned Jeffrey Seeback as our loan officer. All he is doing is looking for a quick buck and is not interested in working to help you complete your mortgage. We originally went with him because he said he preferred the ability to work face-to-face with individuals. When we received our appraisal back there were numerous mistakes on it and we asked Jeff to look into it. He simply said it looked good, it was out of his control, and said there was nothing he could do. We asked him to come out to our house to discuss the issues we had with the appraisal and he refused. He said he wasn't getting paid until our loan closed and made it clear he would invest no additional time into it. We had to write a letter to the bank/appraisal company, look for new comparables, and do all the work that he should have been doing as our loan officer. We would have been better off working directly with the bank or another mortgage company. We detailed what happened to Heartland Mortgage and it was clear that they are a small company of good friends and were not interested in trying to resolve anything with us... Read More

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  • Loan Officer Review
    from Lansing, MI
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Jeff is looking for a quick buck

    I would not recommend Jeff to anyone. He is looking for a quick buck and is not interested in doing anything extra to help you complete your mortgage. We originally went with him because he said he preferred the ability to work face-to-face with individuals. When we received our appraisal back there were numerous mistakes on it and we asked Jeff to look into it. He simply said it looked good, it was out of his control, and said there was nothing he could do. We asked him to come out to our house to discuss the issues we had with the appraisal and he refused. He said he wasn't getting paid until our loan closed and made it clear he would invest no additional time into it. We had to write a letter to the bank/appraisal company, look for new comparables, and do all the work that he should have been doing as our loan officer. We would have been better off working directly with the bank or another mortgage company. We detailed what happened to Heartland Mortgage and it was clear that they are a small company of good friends and were not interested in trying to resolve anything with us. We ended up closing the loan application and not moving forward with a refinance because of this experience... Read More

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  • Loan Officer Review
    from Grand Rapids, MI
    (5 of 5)
    Recommended!
    Reviewed:

    Getting it done

    David's service and paitence were outstanding. I took several months to find the right home for my family. Everystep of the way David was following up, and very involved. When I did find my new home, David was responsive, and ready to go. I recieved an amazing rate which my realator had not seen that low without a buy down. I HIGHLY recomend David to be your partner!

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  • Loan Officer Review
    from Caledonia, MI
    (5 of 5)
    Recommended!
    Reviewed:

    Great job

    Brett did a wonderful job. He was very quick to get back to us with any questions we had. Overall a great experience. Thanks Brett!

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With over 25 years of experience in mortgage lending, Heartland Home Mortgage is a locally owned West-Michigan based lender offering conventional, FHA, VA, and portfolio loan products for both purchase and refinance loans. Our main goal is to maximize the financial benefit your home’s equity can provide you, by reducing your monthly payment with a rate reduction, debt consolidation, shorter term, etc.  It’s our mission to sit down with our clients, face to face, to make sure we accomplish the most important goals our clients have through the financing of their homes.