Home Point Financial Corporation Ratings & Reviews

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NMLS ID: 7706

Home Point Financial Corporation

(4.8 of 5) 228 Reviews

97% of our customers would recommend this lender.

About Home Point Financial Corporation

Home Point Financial is a national top twenty mortgage lender focused on mortgage origination and servicing. Headquartered in Ann Arbor, Michigan, Home Point Financial operates in nearly 50 states and is dedicated to providing quality and consistency...

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Loan Officers

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Daniel Orem Scottsdale, AZ
Colt Coberly Charlotte, NC
Paul Bogosian Lake Forest, CA
Christopher Scartz Scottsdale, AZ
Scott Jablonski Ann Arbor, MI
Nicholas Graf Charlotte, NC
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Customer Reviews

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228 Reviews

(4.8 of 5)
  • Lender Review
    from Mebane, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Home Point Financial for the Win!

    I couldn't be happier having worked with Joel Childress who was my loan officer and Eunice Schwert who was my loan processor. This was our first home purchase and my wife and I were lucky enough to have a smooth and worry free experience with home point financial. Even when I asked naive and inexperienced questions, I never felt like I was being rushed or that I was "just another loan" Additionally, not only does home point originate the loan, they also service it. This is uncommon as companies usually originate the loan and then sell them off and for a company headquartered in Cahrlotte, NC. It makes me happy to be part of a hometown mortgage company that cares about the people it provides loans to. Thank you so much guys, I can't recommend you enough.... Read More

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  • Lender Review
    from Longview, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Company

    We were with Stonegate when they merged with HomePoint. We were quite happy with Stonegate and since the merger we have seen no difference in service nor a decrease in customer service. Yes I would recommend HomePoint to anyone looking for a home loan or refinance.

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  • Loan Officer Review
    from Longview, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great Experiance

    Nathaniel was great to work with, He was always prompt in returning our calls and when a few minor issues propped up he took care of them quickly and to our satisfaction. I would highly recommend Nathaniel to anyone looking for a home loan or refinance!

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  • Lender Review
    from Bayonne, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Positiive Experience

    Nick and Eunice were the best! Couldn't have asked for a more responsive team. Closing costs were lower than expected and loan closed on time.

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  • Loan Officer Review
    from North Highlands, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Loan Complete

    We appreciated Nathaniel for his professional quality ... He has a wonderful, positive attitude and answer all of our questions and concerns. Not only was he kind and courteous, his response time was excellent when leaving him a message. Even though we had to extend our closer date due to no fault of his. He explained what was going to take place every step of the way. It was truly a pleasure doing business with you! Our entire family thanks you for everything you did to help us complete this loan... Read More

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  • Lender Review
    from Summertown, TN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    June 3, 2017

    Highly Recommend!

    John Keller and the Loan Processor, Eunice Schwert were amazing to work with! They made the process so easy and helped me with every step along the way. Would highly recommend to anyone!

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  • Loan Officer Review
    from Canton, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Could not more highly reccomend!!

    We are first time homeowner's and we were interested in refinancing. As young adults starting a family a low mortgage payment was crucial. Paul not only got us the payment we desired with the best interest rate. He made sure we were on the same page every step of the way! We called and emailed after work hours and he was quick to respond within hours! Weekends he had us taken care of! Every question or concern we had Paul explained so that we understood and was very thorough making sure we made decisions that were in OUR best interest. We could not have asked for anyone better equipt for the job. We would reccomend him 100x over and are very thankful we had the opportunity to work with him... Read More

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  • Loan Officer Review
    from Schererville, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Oustanding Customer Experience!

    First of all, for those who don’t have the time to read this entire review, a quick note about Robert McGee of Home Point Financial… I had an outstanding experience and would trust Robert McGee to refinance my 82 year-old mothers house (and I’m very protective of her). Rob was very honest and straight forward to deal with. There was no BS, no hidden costs, and no ‘bait & switch’. Like many of you, I was very skeptical using internet sites that allow various lenders to contact you with their going rates/deals. I had some downtime, so I thought at least I wanted to see what the current rates were. I was contacted by tons of companies trying to sell me on their services. Most of them did not offer me the rate that was advertised, ever though I had very high credit rating. However, there was one company where the advertised refinance rate and costs were lower than the others. That was Home Point Financial. I figured that I came this far, I might as well see if their deal was real or just a teaser rate. I got very lucky to be contacted by Robert McGee right from the beginning. Rob always had time to take my call or answer emails in a timely manner. All questions regarding their Loan Estimate and the entire refinance process were answered fully and truthfully. Rob was extremely personable and easy to deal with. Once everything was ready, I also dealt with Jervay Brown (Loan Assistant). In simple terms, Jervay was like a closing pitcher in baseball. Once Rob had everything ready, Jervay then took the loan to completion. The great thing about Home Point was once Jervay took over, that did not exclude Robert from the process. I could still contact him any time - if needed. That’s a great feeling for the customer. Jervay did his job timely and professionally as well. Once again, there were no changes and they did not nickel and dime me. Kind of funny, my existing mortgage company was on the Loan website as well. They also had a terrific listed rate, however, they did not give me that same rate – even though my credit was good enough to get it. When I told them I was going elsewhere, then they tried (unsuccessfully) to give me a similar offer to Home Point Financial. I had been treated so well by Home Point that I told them, ‘you are not only going to have meet this deal, you have to beat it considerably for me go with you guys’. I told them that I’m not doing all this back and forth with Home Point, it’s a straight forward – honest deal. Needless to say, I stuck with Home Point Financial. I finished this process a very happy customer. I’m not sure why more companies don’t do business like this. I would recommend Home Point Financial, and there associates (Robert McGee and Jervay Brown) to anyone who is looking for a home loan... Read More

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  • Lender Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Experience!!!

    I had the best experience while working with Home Point Financial!!! Mallory Mathewson and Luke Boyd Miller were the best! They kept me informed through the process. If I ever called or emailed they got right back to me. They were very knowledgeable, personable, and professional. They made the process easy and seamless. I THANK YOU both for your assistance during this process... Read More

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  • Loan Officer Review
    from Arlington Heights, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Best Loan officer to work with!

    To be honest, when I started looking for home mortgage my real estate agent suggested me to go with a very well known mortgage broker in our community. But as I started my daily correspondence with him on regular basis, I started feeling uncomfortable working with him due to the fact that he wasn't clearly understanding my requirements. Though mortgage broker job is to search in the market and get me the lender with the best interest rate but he wasn't doing that job to my satisfaction. Then my friend who had recently closed the mortgage process with Home Point Financial, suggested me to contact Matthew Alan Taylor, loan officer. Matt is very quick in responding to my calls, clearly understanding my requirements and properly proposing different mortgage options to choose from instead of selling a solution which best interests his firm. In that way, keeping customer needs, requirements, criteria in focus and that is what is impressed me working with Matt from the very first conversation. I really thank, appreciate and admire that. He was hand holding me from start to end of the process. Once I agreed to the rate and other details, then Eunice Schwert, senior loan processor came into picture. I had similar experience working with Eunice too. The emails he used to send was amazing, very detail oriented step by step process. I didn't have any confusion on any of the steps. Also very quick response to my emails and I think that is the one of the very main factors what makes customers/clients happy. Whether request or requirement is accommodative or not, whether providing clarity to any question or doubt is critical or not at that point in time, giving quick response with clarity is what I admire and appreciate the most in both Eunice and Matt. It is really pleasure working with these great professionals. Thanks for everything you did for my smooth sailing in this home buying and mortgage process... Read More

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Home Point Financial is a national top twenty mortgage lender focused on mortgage origination and servicing. Headquartered in Ann Arbor, Michigan, Home Point Financial operates in nearly 50 states and is dedicated to providing quality and consistency with every transaction. Our operating philosophy can be described very simply – We Care – with a mission to provide a superior customer experience through our innovative approach to product and service delivery.