HomeDirect Mortgage Ratings & Reviews

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NMLS ID: 403501

HomeDirect Mortgage

(4.9 of 5) 136 Reviews

99% of our customers would recommend this lender.

About HomeDirect Mortgage

At HomeDirect Mortgage, you get the best of both worlds: cutting edge technology, to make the financing process convenient and easy, and the dedication of your own expert Mortgage Banker to help and guide you every step of the way. As a "direct"; lender...

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Loan Officers

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Lori Larson Overland Park, KS
John Darrah Overland Park, KS
Chad Barnes Overland Park, KS
Ryan Pichardo Overland Park, KS
Joseph Davis Overland Park, KS
James Graszl Overland Park, KS
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Customer Reviews

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136 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from Steilacoom, WA Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    December 19, 2016
    Loan Closed On:
    February 27, 2017

    Good bank...Great rate...Poor communication

    (0) (0)
    First of all I almost never write reviews but in the 3 months since closing I have had a half dozen requests for me to write a review so here goes...I had another lender all lined up but the rate they gave me seemed high so I went on lending tree to see what other rates were out there. Within 5 minutes of submitting a request I got a phone call from Dirk Kiser at HomeDirect. I also got about 15 emails and 5 phone calls from other banks so get ready. Dirk seemed very friendly and knowledgeable and quoted me a rate that was 0.5% less than my current lender...sounded too good to be true. He also quoted me a rather large lender credit that I could use towards closing. I tried to use this offer to get my current lender to go lower but they just couldn't match it. I received warnings from my lender as well as realtor that there is no way that the rate was real. After getting the rate locked in I decided to accept the risk and went with HomeDirect. End the end the rate and lender credit were real and for that reason I am very happy I went with HomeDirect...it will save me tens of thousands over the other lender and I won't feel like I have to refinance right away. I did get a VA loan and overall I think things went well. My biggest issues were less to do with the company and more to do with our loan officer, Dirk Kiser. During the first few phone calls he assured me that he would be available to me anytime by phone or email. That is true as long as it is monday-thursday from 0800-1600. Don't try to get a response after hours or on friday or on a weekend. This was most frustrating when we got our VA home inspection and there were items that had to be fixed but we couldn't get ahold of Mr Kiser on a friday to clarify and we aren't allowed to talk directly with the inspector. This led to a delay of a whole weekend before repairs started. We ended up having to extend our contract and closed 2 weeks late. Most of that is a result of the VA home inspection process but it was still very frustrating to not get email replies or phone calls answered. Being a military officer I expect a certain level of professionalism, even more so since I was purchasing a $500K+ house. I ended up speaking with the supervisor a laid down an ultimatum: get him to reply, give me a new loan officer or I was switching banks even if it meant losing this house. The replies became more responsive after that. Again, in the end I think this is a good bank with unbelievable rate and I would not hesitate to use them again or refer a friend. Just choose your loan officer wisely. ... Read More

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  • Lender Review
    from Stuart, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Easy and free

    (0) (0)
    There were NO hidden fees during the process. Easiest and best mortgage we have ever received.

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  • Loan Officer Review
    from Stuart, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Easiest mortgage ever!

    (0) (0)
    First off, this mortgage process was the easiest application I have ever used. I have purchased 7 homes, using at least three different lenders. The Bank of KC made the process easy. Ryan Thayer was MY mortgage officer and he guided us through the process from start to finish, including a couple minor hiccups on my part. Ryan kept the whole process moving and all I had to do was provide paperwork. Easy stuff! Ryan made sure we had a link to him for any questions or problems we had. He was attentive and responsive to our inquiries. I highly recommend Ryan and his Bank for your needs... Read More

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  • Loan Officer Review
    from North Salt Lake, UT
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience

    (0) (0)
    We worked with Kyle for over two years in our search for a new home. Kyle stuck with us through two homes that we were under contract on but backed out of due to inspection related issues. He also worked with us for over a year on a new build deal that fell through in the end. After working with us for years we closed the deal on our fourth attempt. Kyle was there for us every step of the way with the best attitude the whole time. Our new morgage closed on time and with no surprises. Kyle is a dedicated professional who I would highly recommend to anyone... Read More

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  • Loan Officer Review
    from Houston, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Conner and Jenny were fantastic!

    (0) (0)
    I was extremely nervous about using a company that I found online for our first home. I was instantly at ease the first time I spoke with Conner. He kept us updated on everything and had no problems answering any of my questions. He went on vacation and handed me over to Jenny who was equally fabulous! The process was extremely smooth and we closed on the originally scheduled closing date. The agent at closing even commented on how lucky we were because not all companies online work out so well. She also said she hadn't seen an interest rate that low in a while! I highly recommend Conner, he was very easy to work with! ... Read More

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  • Lender Review
    from Queen Creek, AZ
    (5 of 5)
    Recommended!
    Reviewed:

    Easy

    (0) (0)
    Easy and completely stress-free

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  • Loan Officer Review
    from Queen Creek, AZ
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent!

    (0) (0)
    I had one option in mind when I started and that didn't quite work, but Joseph showed me another way to go that was way better in the long run. The process was easy and I had his support for every step.

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  • Lender Review
    from Washington, DC
    (5 of 5)
    Recommended!
    Reviewed:

    It worked the way it was suppose to work!

    (0) (0)
    Was a pleasure to work with. They where the last company I spoke with and they contacted me. I was halfway through an application and Joseph, asked to see if he could beat the deal I had on the table. Fact of the matter he did by .75 of a point. It was a no brainer and the process got easier from there. I must admit this was the first time I ever trusted the internet for something like this.(biggest purchase ever) and It all worked out great. Thanks HomeDirect Mortgage! Victor in DC..... Read More

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  • Loan Officer Review
    from Washington, DC
    (5 of 5)
    Recommended!
    Reviewed:

    Refinancing Made Easy!

    (0) (0)
    Joseph was a pleasure to work with. His customer service skills and attention to details where excellent. I appreciated Josephs responsiveness and soft skills in getting me to the finish line. He made doing the entire transaction via the internet, phone and email seamless and transparent. He was very professional and extremely knowledgeable about the various products and services I inquired about. Thanks Joseph for all your support. Victor P. Holt ... Read More

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  • Loan Officer Review
    from Waterbury Center, VT
    (5 of 5)
    Recommended!
    Reviewed:

    OUTSTANDING

    (0) (0)
    Chad is OUTSTANDING! Because of his professionalism, knowledge, and availability to always answer our questions, we were able to go through a normally challenging VA loan process without stress! All this AND an unbelievable rate! I have a family friend, who I normally employ for my mortgage needs, and even he couldn't touch the rate. So good in fact, we conducted a thorough background check of Chad (who was enthusiastically agreeable to) and the bank. And this "too good to be true" actually turned out to BE true! Thank you SO MUCH Chad... Read More

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At HomeDirect Mortgage, you get the best of both worlds: cutting edge technology, to make the financing process convenient and easy, and the dedication of your own expert Mortgage Banker to help and guide you every step of the way. As a "direct"; lender with an automated online application system, we will save you time, hassle and money. Our clients' needs are the most important factor in our business. Not only will HomeDirect handle the loan transaction, but we also keep the servicing of the loan, so our clients will essentially be ours for life. View HomeDirect Mortgage reviews to see what other LendingTree customers are saying.