HomePlus Mortgage Ratings & Reviews

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NMLS ID: 78669

HomePlus Mortgage

(4.8 of 5) 780 Reviews

100% of our customers would recommend this lender.

About HomePlus Mortgage

Mission Statement: To provide our customers with the highest level of customer service and the most competitive mortgage rate and terms. About Us: Our goal is to provide you with the most competitive and convenient mortgage loan. With our large selection...

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Loan Officers

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John Hamidi San Diego, CA
Chris Ross San Diego, CA
Joe Vitiello San Diego, CA
Carl Snyder San Diego, CA
James Loucks San Diego, CA
John Vitale San Diego, CA
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Customer Reviews

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780 Reviews

(4.8 of 5)
  • Loan Officer Review
    from Ramona, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent customer service & A+++ communication

    (0) (0)
    Chris Ross provided excellent customer service! He addressed all of my questions and concerns the same day that I asked and typically answered questions within 5 minutes. A+++ on communication skills which is a necessity when it comes to applying for a mortgage. In addition, he is extremely knowledgeable in his field and provided guidance throughout the entire application and mortgage approval process. Thank you kindly... Read More

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  • Lender Review
    from Ramona, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent customer service

    (0) (0)
    I worked with Chris Ross at HomePlus Mortgage and I must say that I was very pleased with the entire process mortgage process. He was available by phone and email to address all of my questions. Typically Chris responded to my questions (during the week and weekends) within 5 minutes of texting or emailing, and I think the longest wait time was probably 1 hour. In addition, he always copied me on emails when communicating with the real estate agents and escrow so that I was aware of what was going on with the house and the loan. When I chose not to lock my interest rate at the time that I put in the mortgage application, Chris provided daily email updates on the market to assist me with my decision for selecting a day to lock the interest rate on my mortgage. I don't provide reviews often, however, I must say that Chris Ross @ HomePlus Mortgage works extremely hard to provide excellent customer service. The closing process did not have any last minute surprises and I moved into my new home in January 2017. Thank you kindly... Read More

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  • Loan Officer Review
    from San Antonio, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Rick Ammon

    (0) (0)
    Without hesitation, I highly recommend Rick Ammon! My wife and I recently refinanced our home after having a swimming pool installed. Throughout the entire process, Rick was informative, patient, and was always there when we had any questions. Over the years we've gone through the home purchasing/mortgage process a number of times (six I believe) and Rick was certainly one of the easiest and most helpful to work with. Rick consistently provided viable options that would work best for our situation. In the event we need to refinance again or are in the market shopping for a new loan, I would, without question, reach out to Rick for his guidance and support!... Read More

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  • Lender Review
    from Oceanside, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    June 24, 2016

    5 Star Lender

    (0) (0)
    Michelle Alexander endured I got the best rate and mortgage for the financing I needed. She also made sure we closed early! She's awesome!

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  • Loan Officer Review
    from Corte Madera, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Service

    (0) (0)
    Carl Snyder refinanced my mortgage for me twice in the past few years. Both times he made the process easy for me. He helped me get the rate I desired, explained the process in detail, and promptly answered any questions that I had. Both refinances went smoothly and right on schedule. Excellent service.

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  • Lender Review
    from Corte Madera, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Service

    (0) (0)
    Carl Snyder refinanced my mortgage for me twice in the past few years. Both times he made the process easy for me. He helped me get the rate I desired, explained the process in detail, and promptly answered any questions that I had. Both refinances went smoothly and right on schedule. Excellent service.

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  • Lender Review
    from San Jose, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 24, 2016

    A good refi experience.

    (0) (0)
    Was a refi, combining two mortgages into one. While they did not have the best interest rate, the gave me the 2nd best rate, monthly payment, and loan terms of all the lenders. Working with James was simple and he kept me fairly up to date on all the docs required with no pressure. This was all over the winter holidays.

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  • Loan Officer Review
    from San Diego, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Professional

    (0) (0)
    Very professional and quick responses

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  • Lender Review
    from San Diego, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Trustworthy company

    (0) (0)
    Carl was very fast to respond. Inquired though a central quoting system and Homeplus was great from the first contact. Carl responded to me within a few hours and I had a great locked rate the same evening (you will need to have all of your paper ready). The underwriting took a bit longer than expected but communication was great. Closed under 30 days.

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  • Lender Review
    from Canyon Country, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 5, 2016
    Loan Closed On:
    September 20, 2016

    Loan process

    (0) (0)
    Pleasant to work with Carl :)

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Mission Statement: To provide our customers with the highest level of customer service and the most competitive mortgage rate and terms. About Us: Our goal is to provide you with the most competitive and convenient mortgage loan. With our large selection of programs, we can often qualify you for a loan even if you have been turned down elsewhere. Our customers interact directly with one highly experienced Loan Officer through the entire process, providing you with the ultimate personalized customer service. We return phone calls and answer questions within hours – even on nights and weekends. Call HomePlus Mortgage today, your experts for purchase, refinance and debt consolidation loans. We are eagerly waiting to hear from you.