iDirect Home Loans Ratings & Reviews

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NMLS ID: 2914

iDirect Home Loans

(5 of 5) 29 Reviews

93% of our customers would recommend this lender.

About iDirect Home Loans

At iDirect Home Loans, we make Home Lending Easier. We are a direct lender with a staff of experienced and licensed loan officers ready to assist you. With every client, we do our best to design a custom loan solution that meets any unique financial goal....

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Loan Officers

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Mitchell Brignac San Diego, CA
Loretta Muntz San Diego, CA
Brian Goetz San Diego, CA
Andre Biehn San Diego, CA
Brian Monjazeb San Diego, CA
Michael Romano Stamford, CT
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Customer Reviews

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29 Reviews

(5 of 5)
Review Breakdown
  • Loan Officer Review
    from Rio Linda, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Awesome customer Service

    He is an awesome guy. He was patience with us, supported us with all the issues with credit check, switching the type of loan and repairs that had to be done on the house. He got an excellent rate for us and he was always there when I needed encouragement and had crazy question.He and his company are excellent and highly recommend them for financing or refinancing a home. Kristen ... Read More

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  • Lender Review
    from San Diego, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    iDirect Home Loans treats you like a king!

    iDirect Home Loans treated me like a King! I had the best Loan Officer, Shane Brignac, and Ronsen Kukuda, for processing my VA loan. There was never a point in the process where I was really worried about the outcome, and if I did start to worry, Shane "took the worrying away from me." This company is an amazing "well-oiled" machine. Everyone that were involved, either loan officer, or peripheral staff, always had my best interest in mind. I wish I hadn't wasted so much time with other loan companies. This is company where everyone goes out of their way to make sure you get the results you want. If that doesn't say "quality service," I don't know what does. I do recommend iDirect Home Loans, and specifically Shane Brignac... Read More

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  • Loan Officer Review
    from San Diego, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    None better than Shane!

    Anyone reading this I want you to understand the impact Shane had on me and my Husband. We finished the process of refinancing with a VA loan because of Shane! It is important for you to know the kind of gem Shane is. Originally, I was looking at three different companies to work on getting a loan, and to be honest iDirect Home Loans was 3rd in the running at the beginning. This was before I had a chance to talk to Shane on the phone. We talked a couple of times, and every time I spoke with him, I felt more and more at ease with him. The first time I came into the office and met with him was a few Saturday’s ago, and because of my naivete' he had to sometimes, painstakingly explain every part of the process, which we never had the first time around when we initially bought our condo. We thought going into this we knew what we were doing, and quickly learned we knew NOTHING about it. This required Shane to take me step-by-step through every process, explain at length the terminology, and basically “hold our hand” through the process so far. He reassured me numerous times that his whole job is to “take the worrying away from me,” and he has done that. He made himself available at all times if necessary, and kept me up-to-date on everything happening. From the beginning I have trusted him implicitly, and felt all along the process, no matter what the outcome (because there was a chance the loan won’t go through), he was still one amazing individual! Willing to do whatever it took to get us that loan. You should know how much it means to me (especially in this day and age) to be dealing with such a decent, honorable, and trustworthy human being. I will definitely be recommending him to my friends and family. ... Read More

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  • Loan Officer Review
    from El Cajon, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    On top of his game!

    I was a first time home buyer in 2009 with no clue how home loans worked. There was chaos in the market and I was nervous to jump-in into a home loan. Brian made the whole process so easy to understand and such a pleasant experience. So much so that I have refinanced my home twice since then with Brian and I am locked in a great rate! He is a great communicator, always informing me what was next. He takes on all the hard work and answered all my question and made you feel at ease. Thanks Brian for such an awesome job! Would highly recommend him! ... Read More

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  • Loan Officer Review
    from San Jose, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Very glad I connected with Shane

    I am 56 years old and really prefer the "old way" of communicating face to face with someone who will be getting vital information about my finances. How could I trust anyone that I could not interview and evaluate in person? It took me one week of interviewing several lenders for a Veterans loan and I chose Shane Brignac, the first person I talked to. All the companies had similar refinancing offers, but Shane made me feel comfortable in acknowledging my fears and concerns. I despise the process of refinancing and was very stressed out. However, because of Shane, my anxiety was relieved. Shane obliged me with several loan amount options, suggested a best case scenario, and was always available by email, phone and text to answer my questions. He always kept my refinancing goals in focus and I appreciated the time he spent in explaining things to me. I had this profound fear of not being able to keep in touch with a lender and feeling "lost" in the process, but ironically, I was the person who was difficult to contact. Once I made the decision on my loan amount, things processed smoothly and quickly with iDirect loans. Shane kept me informed about everything and what I needed to do by certain dates. I would do business again with Shane. He is knowledgeable, professional, accountable, cordial and extremely patient. After going through this positive experience, I can add he is trustworthy. I highly recommend Shane to anyone who is needing a home loan, but especially to veterans applying for a veterans loan. His level of client service is beyond excellent. Shane is the professional that veterans need to have for their financing needs. Thank you Shane! You are so greatly appreciated. I look forward to refinancing our other property with you in the future. With Gratitude, Theresa, R.N. Veteran's Spouse ... Read More

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  • Loan Officer Review
    from Olympia, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    GREATEST REFI EVER!!!

    We had started this process with another company and they just stop communicating with us. We did some looking around Brian was the first person to call back!! He was EXCELLENT!! Once he started it was a very quick and easy process!! 1:2 the time we spend with the other company... u won’t be sorry choosing Brian!!!

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  • Loan Officer Review
    from Sandston, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Thankful

    Great person to work with, would not hesitate to recommend her to anyone. Thanks for all the help that you gave us.

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  • Lender Review
    from Sandston, VA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Greatful

    They did a great job handling any questions we had letting us now what we had to do and what we had to get together everything else these people did and it made it so easy, just want to thank everyone that was involved you guys did a great job, and no STRESS!

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  • Lender Review
    from Aliso Viejo, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 10, 2017
    Loan Closed On:
    August 15, 2017

    Grateful!!

    iDirect Home Loans really went above and beyond with their services, and they had really low rates when i was shopping for a lender. Their representatives were top notch; the loan officer, Shane Brignac and the loan processor/closer Clarence were highly professional, extremely honest and always courteous when interacting with my husband and I. Reflecting back on the loan refinance process, I can confidently say they were 100% trustworthy and dependable! Their work ethic and continuous availability helped set our minds at ease throughout the loan process. I am very glad to have met Shane and to have worked with him, Clarence and iDirect Home Loans on my refinance. I will be an advocate for Shane and iDirect Home Loans to anyone I speak with about mortgages moving forward! ... Read More

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  • Loan Officer Review
    from Aliso Viejo, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Grateful!

    I’d like to thank Shane and his Partner Clarence for doing a fantastic job with our refinance; they went above and beyond to get our loan closed and it was a difficult one too; I worked with another lender before meeting Shane and they gave me the run-around for almost 4 months before I gave up on them and started reaching out to other lenders, and that’s when I found Shane. He followed through with everything he said he would do and he always kept in touch and answered my calls, even after work and on the weekends. Shane has earned my trust and I really appreciate his professionalism, work ethic and how accountable he is. I certainly have complete trust in him with loans I do in the future as well as well as recommending him to anyone I know who needs a home loan. Thanks again Shane... Read More

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At iDirect Home Loans, we make Home Lending Easier. We are a direct lender with a staff of experienced and licensed loan officers ready to assist you. With every client, we do our best to design a custom loan solution that meets any unique financial goal. We also make it our top priority to assist our military heroes. Our team of VA Home Loan specialists have the capability and knowledge to provide our brave service members with the most accurate information available. iDirect Home Loans is proud to support the VA Home Loan Program and ready to help our service members.