iLendingDIRECT Ratings & Reviews

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iLendingDIRECT

(3.9 of 5) 188 Reviews

76% of our customers would recommend this lender.

About iLendingDIRECT

iLendingDIRECT (powered by FleetFinancial, lnc) is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced...

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Customer Reviews

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188 Reviews

(3.9 of 5)
  • Lender Review
    from Avon Lake, OH Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 20, 2017

    Great Refinantial

    (0) (0)
    Anthony Steigerwald did a great job, he followed my process since the beginning to the end. the rate was the best one and everything was done in 2 days. thanks.

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  • Lender Review
    from Little Elm, TX Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    February 16, 2017

    Poor Service

    (0) (0)
    iLendingDirect was one of the lenders that had a proposed offer for me. At first everything was going great, they got me a rate that I would be happy with considering my circumstances. I was getting ready to sign their documents when I saw that they included GAP insurance into the loan. When I asked them I didn't want it and to remove it the loan officer became belligerent and told me I had to take it or the loan wouldn't go through. So I told him to drop it and that I never want to business with them again. Also their lender fee was pretty high... Read More

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  • Lender Review
    from Miami, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 17, 2017

    Appreciation!

    (0) (0)
    I just wanted to say thank u so much for the best offer Eric Kennepohl.

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  • Lender Review
    from Laredo, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 11, 2016

    Happy customer

    (0) (0)
    They walk you through process. And explain everything . I enjoyed do business with them.

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  • Lender Review
    from Warners, NY
    (5 of 5)
    Recommended!
    Reviewed:

    Best representative I've worked with!

    (1) (0)
    I worked with Aaron Bradley on refinancing my auto loan. To say he was wonderful would be an understatement! He's by far one of the most pleasant representatives I've ever worked with. Quick to respond, helped clarify any questions I had, patient and very friendly! I would highly recommend iLendingDirect to friends and family in their desire to refinance their debt. Hands down, 5 out of 5 stars!! Thank you again Aaron! :... Read More

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  • Lender Review
    from Columbia, SC
    (1 of 5)
    Reviewed:

    Disappointing and unprofessional

    (6) (0)
    I got a mail saying that I prequalified for auto refinancing with lower interest rate than my current auto loan. They got my attention and I immediately submitted an online application. About 2-3 days later, I was contacted by an agent, Mitchel. We arrange a time to speak on the phone and I gave him all my information. I got a call back later on saying that he was working on my application, but he won't be able to give me anything at the moment. He was certain that he would work on a deal and update me the following day. I NEVER HEARD from him again, even after sending him followup messages. Of course, the hard inquiry made a small dent on my credit score. What made me write this review though was that I received another prequalified offer from them on the mail just this afternoon. I expect agents to fulfil their commitments regardless of the outcome. I don't think a rejection for auto refinancing would make me write a negative review, but not giving closure, failing to provide response after putting in time and effort to submit an application and speaking to them, and being unprofessional in their dealings would. I am hopeful that this does not represent the entire company, but my exposure to ILendingDIRECT was only through one person who seemed to have misrepresented what the company might stand for. I could be wrong though... Read More

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  • Lender Review
    from Altamonte Springs, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 4, 2016

    Best Loan Experience Ever!

    (1) (0)
    Brandon Lewis was my agent for my auto loan refinance. He took excellent care of my case... He was detailed and answered all my questions. Anytime I sent a question, he answered immediately! His responsiveness and attention to detail where impeccable. Brandon maintained a professional manner at all times, and was able to secure me a better loan than I even thought possible. I would recommend Brandon to anyone looking for a loan.... Read More

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  • Lender Review
    from Graham, KY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    October 26, 2016

    Disapointed

    (3) (0)
    Disappointing that they could not refinance my HUMMER because they said it was too old with to many miles. So why even go to the trouble of calling when this information is provided for them when it I sent my request in. Just a waste of my time.

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  • Lender Review
    from Tacoma, WA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    September 8, 2016

    Bad idea

    (3) (0)
    I looked at the terms from the general search with lending tree and did not even try to move forward with iLending, they however did. I did not send them my VIN or correspond with them out of telling them no when they called. They just sent me a letter stating that they were not able to approve my loan but did submit my application to finance sources. Not happy that they did that with out my consent. Since the general inquiry with lending tree my credit score dropped due to the way your credit score gets sent to literally anyone who wants it. ... Read More

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  • Lender Review
    from Tyler, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Extremely Helpful

    (3) (0)
    I worked with Aaron Bradley with iLendingDIRECT, and was highly impressed. I was trying to refinance my vehicle, and already had another company, tell me they wouldn't be able to help me, without a large down payment. Within a few hours of speaking with Aaron, he had me conditional approved for the full loan amount, no down payment, and better rate (4.24%) than I even started with when I had contacted the other company. Within two days, the loan was complete. I could not recommend any better person, or company... Read More

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iLendingDIRECT (powered by FleetFinancial, lnc) is a CUSO (Credit Union Servicing Organization) that negotiates the best credit union rates on auto loans. Our team of loan consultants will guide you through your loan experience. We have an experienced staff that prides themselves on educating our customers so that the best decision is made when financing or re-financing an automobile.