J.G. Wentworth Home Lending, Inc. Ratings & Reviews

NMLS ID: 2925

J.G. Wentworth Home Lending, Inc.

4.7 of 5 313 Reviews


Who is J.G. Wentworth Home Lending, Inc.?

J.G. Wentworth Home Lending, Inc., a residential mortgage banking company, offers options which help our customers to make informed decisions regarding home loans. Using a common sense approach, competitive rates and attention to customer service, J.G....

Read more

Awards



95% of our customers would recommend this lender. (295 of 312)


Customer Reviews


  • (0) (0)

    The best customer service ever

    Yes, I recommend this lender

    WestStar has master the dying art of customer Service. I felt like I was there first and only customer because Mary McKinney paid so much attention to my loan process. Not only I'm I impressed but I'm going to spend the word to anyone buying a house that WestStar is the lender to use. This was easier then buying a car LOL

    By:   (Manassas VA)Reviewed On:

    Was this review helpful?

  • (0) (0)

    WestStar

    Yes, I recommend this lender

    Great service

    By:   (Denver CO)Reviewed On:

    Was this review helpful?

  • (0) (0)

    Awesome service!

    Yes, I recommend this lender

    West Star Mortgage is hands down the best mortgage company I have ever worked with. This is the first time I have gone through financing where documents weren't lost. When you start the finance process with them, they provide an account for you on their secure website to upload all of your documentation and nothing got lost this way. Their customer service was excellent; they communicated with me proactively throughout the process and everything went smoothly. I could not be happier with their service and will definitely be recommending them to my friends and family.

    By:   (California)Reviewed On:

    Was this review helpful?

  • (0) (0)

    Excellent Lender

    Yes, I recommend this lender

    Great rate. Closed quickly. Would use again!

    By:   (Colleyville, TX)Reviewed On:

    Was this review helpful?

  • (1) (0)

    ReFi

    Yes, I recommend this lender

    Working with this gentlemen was positive in that he was very helpful and always available if and when I had questions. He took his time to explain and clarify terminology. If I either did another refi or a new loan, he would be my first choice.

    By:   (Located in Mount Dora, FL)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Re-Fi

    Yes, I recommend this lender

    The entire process was way to long. It took 4 mos. for a standard re-fi. That being said there were some issues with prior liens not being released which was not the fault of Weststar. Our loan officer, David Jenkins, was superior. He was very professional, courteous, and worked tirelessly to get our loan done. It was very frustrating for us, yet he was always, there to do what needed to be done. I would recommend him to anyone looking for service from Weststar.

    By:   (Hillsborough, NJ)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Trustworthy

    Yes, I recommend this lender

    Westar delivered exactly what they said they would. I was skeptical at many points during the process as the loan evolved on a daily basis but the paperwork seemed to move at a much slower pace. At times I uncomfortable signing disclosures with figures which I knew were no longer accurate but I kept the faith and in the end Westar delivered.

    By:   (Ashburn VA)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Extraordinary in all respects!

    Yes, I recommend this lender

    My Weststar Mortgage loan officer, Craig Koren, deep knowledge of VA loans made our home purchase possible. I have purchased 10 homes over the years and my experience with Craig and Weststar was my best in every respect. The rate we got was rock bottom, the fees were the lowest I've ever encountered, and the level of customer service was exceptional. I would recommend Craig Koren and Westar to anyone and everyone. His knowledge and his sense of urgency for getting things turned around make the loan process quick and easy. If I ever refinance or purchase another property, Craig and Weststar will be on my team!

    By:   (Altamonte Springs, FL)Reviewed On:

    Was this review helpful?

  • (0) (0)

    Quick, Easy and Little Effort

    Yes, I recommend this lender

    Craig Koren and the WestStar team were great to work with throughout the refinance process. I am not the most knowledgeable person when it comes to these things, but Craig and his team put in the extra time to really make sure I understood what we were doing, every step of the way. It was quick, easy... And required little effort on my part. I would definately recommend them to friends and family. Thank you, WestStar!!

    By:   (Minneapolis, MN)Reviewed On:

    Was this review helpful?

  • (0) (2)

    great company

    Yes, I recommend this lender

    Very easy company to deal with...get cosco membership

    By:   (arizona)Reviewed On:

    Was this review helpful?

J.G. Wentworth Home Lending, Inc., a residential mortgage banking company, offers options which help our customers to make informed decisions regarding home loans. Using a common sense approach, competitive rates and attention to customer service, J.G. Wentworth delivers a refreshing home loan experience.
Feedback Form