J.G. Wentworth Home Lending, LLC Ratings & Reviews

Write Review
NMLS ID: 2925

J.G. Wentworth Home Lending, LLC

(4.8 of 5) 735 Reviews

97% of our customers would recommend this lender.

About J.G. Wentworth Home Lending, LLC

J.G. Wentworth Home Lending, LLC, a residential mortgage banking company, offers options which help our customers to make informed decisions regarding home loans. Using a common sense approach, competitive rates and attention to customer service, J.G....

Read more

Loan Officers

View All
Matthew Brodtman BOCA RATON, FL
David Arroyo BOCA RATON, FL
Laura Labow BOCA RATON, FL
Andrea Witt Plano, TX
Chad Weinkoff BOCA RATON, FL
Elizabeth Cobb Woodbridge, VA
View all

Customer Reviews

Write Review

735 Reviews

(4.8 of 5)
  • Lender Review
    from Round Rock, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    March 31, 2017

    Eases the stress

    (0) (0)
    It was smooth top to bottom. Lots of friendly customer service and always easy to to get ahold of. They take a process that can often seem daunting and make it simple again like it should have been all these years.

    Was this review helpful?

  • Loan Officer Review
    from Saint George, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellant Service

    (0) (0)
    I would most definitely recommend Mike Norwood! Not only would I recommend him I would use him again. Mike was able to save me thousands of dollars on my refinance. He is professional and was available any time I reached out to him. His expertise and kind demeanor were above board. Pam

    Was this review helpful?

  • Lender Review
    from Owosso, MI
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great!!

    (0) (0)
    I worked closely with Craig Koren and Charise Mackey and both of them were very responsive to every email and call that I had with them. This process was much faster than I had anticipated. Very happy with everything!

    Was this review helpful?

  • Lender Review
    from Pacific Grove, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    March 7, 2017
    Loan Closed On:
    April 24, 2017

    Matt and J.G. Wentworth were Great

    (0) (0)
    Great Mortgage = Thanks Matt Brodtman! DO THIS! You will absolutely be happy that you chose Matthew Brodtman and J.G. Wentworth for your mortgage! We were & I was simply amazed at how efficient, fast, friendly, and professional Matt, and everyone with whom I dealt at J.G. Wentworth was. He is Expert: He provided us with options on rates, discounts, time and other aspects that I had never known existed! If you are lucky enough to get connected to Matt for your mortgage, you will get an honest, sincere and (very) friendly expert to guide you through all the challenges of the modern mortgage experience. He is Friendly: Matt treated us special, and not just like some phone contact. He was personally engaging, and personally worked very hard to get us the best possible mortgage. His friendly personality combined with his unmatched expertise in the mortgage loan area made him very easy to work with. We were happy to get his calls! In a friendly way he sought out the best discounts, the best options, and he always provided us with choices. When we worked with Matt, we got to choose the plan/mortgage options that we felt were best for us. Matt made this complex mortgage process so much easier, and so much less stressful. He is always Available: When we started, I was inclined to use my military-related insurance company/bank. I have been with them for more than 30 years. That bank was friendly, but responded more slowly and did not offer as many options as Matt /JGW. I would call them and have to leave messages that would be answered the next day --or later. Matt was always available. Incredible! Even though he was on the East Coast and we are on the West Coast he ALWAYS returned our calls the same day -or even immediately --even weekends, or late at night. Sometimes he kept us informed by text messages AND by calling us! He clearly loves his work and takes personal pride in doing it well! For Home Mortgages: He is the One! Frankly, I was just a bit skeptical when I got that first phone call from Matt, but just one month later, we were so very happy when I our mortgage was wrapped up and we closed on our home! Speed, professionalism, and expertise –Matt showed us that he has amazing professional knowledge on how to do any type of mortgage! He is Fast: Matt managed all requirements with such speed and skill that we could not keep up with him! Matt did NOT try to push one “cookie-cutter” solution on us either. He always worked to give us options! He was always honest with us. We, too, were honest --and kept Matt fully aware of our situations. That made it easier for him help us! You won’t be waiting for Matt, Matt will be waiting for you. His organization (JGW) delivered results: Finally, behind Matt is a very large and very professional mortgage banking organization. They, too, did their parts quickly, quietly, and professionally; but Matt always stayed involved to help us; and to ensure that we always knew what to expect and what we needed to provide --when and how. Thank you, Matt! No one could deliver service, mortgage option and a friendly approach like you! ... Read More

    Was this review helpful?

  • Loan Officer Review
    from Pacific Grove, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Matt: A low-stress, Friendly Expert!

    (0) (0)
    DO THIS! You will absolutely be happy that you chose Matthew Brodtman and J.G. Wentworth for your mortgage! I am! I was simply amazed at how efficient, fast, friendly, and professional Matt , and everyone with whom I dealt at J.G. Wentworth was. He is Expert: He provided options on rates, discounts, time and other aspects that I had never known existed! If you are lucky enough to get connected to Matt for your mortgage, you will get an honest, sincere and (very) friendly expert to guide you through all the challenges of the modern mortgage experience. He is Friendly: Matt treated us special, and not just like some phone contact. He was personally engaging, and personally worked very hard to get us the best possible mortgage. His friendly personality combined with his unmatched expertise in the mortgage loan area made him very easy to work with. We were happy to get his calls! In a friendly way he sought out the best discounts, the best options, and he always provided us with choices. When we worked with Matt, we got to choose the plan/mortgage options that we felt were best for us. ***Matt made this complex mortgage process so much easier, and so much less stressful. *** He is always Available: When we started, I was inclined to use my military-related insurance company/bank. I have been with them for more than 30 years. That bank was friendly, but responded more slowly and did not offer as many options as Matt /JGW. I would call them and have to leave messages that would be answered the next day --or later. Matt was always available. Incredible! Even though he was on the East Coast and we are on the West Coast he ALWAYS returned our calls the same day -or even immediately --even weekends, or late at night. Sometimes he kept us informed by text messages AND by calling us! He clearly loves his work and takes personal pride in doing it well! For Home Mortgages: He is the One! Frankly, I was just a bit skeptical when I got that first phone call from Matt, but just one month later, we were so very happy when I our mortgage was wrapped up and we closed on our home! Speed, professionalism, and expertise –Matt showed us that he has amazing professional knowledge on how to do any type of mortgage! He is Fast: Matt managed all requirements with such speed and skill that we could not keep up with him! Matt did NOT try to push one “cookie-cutter” solution on us either. He always worked to give us options! He was always honest with us. We, too, were honest --and kept Matt fully aware of our situations. That made it easier for him help us! You won’t be waiting for Matt, Matt will be waiting for you!. His organization (JGW) delivers results: Finally, behind Matt is a very large and very professional mortgage banking organization. They, too, did their parts quickly, quietly, and professionally; but Matt always stayed involved to help us; and to ensure that we always knew what to expect and what we needed to provide --when and how. Thank you, Matt! No one could deliver service, mortgage option and a friendly approach like you!... Read More

    Was this review helpful?

  • Lender Review
    from Austin, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Julie "held my hand" across the miles!

    (0) (0)
    I have obtained many mortgage loans and refinance loans over the years and it is always stressful and frustrating. However, Julie Smith made it much more comfortable. Although we never met face to face, she was always available to "hold my hand" throughout the process and she explained things in a non-technical way when I needed it. I trust her completely and will surely contact her again... Read More

    Was this review helpful?

  • Lender Review
    from Clearwater, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    February 16, 2017

    Dave

    (0) (0)
    Working with Michael Pothetos was a great experience from start to finish. He was always available to answer questions, and even picked up the phone on weekends when I had planned to leave a message about a question. His professional attitude and knowledge on the process was extremely helpful. I highly recommend his services, and those of JGW to anyone looking to finance a home... Read More

    Was this review helpful?

  • Lender Review
    from Mckinney, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Great Service/great ratee

    (0) (0)
    Excellent. All of the information was exchanged over the weekend which is the only time I had to do it. I would highly recommend them to anyone looking for a loan.

    Was this review helpful?

  • Loan Officer Review
    from Mckinney, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Responsive and very knowledgeable

    (0) (0)
    I was looking for an alternative refi from the original firm I reached out to. Matthew contacted me via phone and email and said he could get me a refi at a lower rate than most other companies. Not only was he able to do that, he was also able to combine a few of my expenses and role them into my new loan. In addition, he was able to do all of this late into the night on Saturday and most of the day Sunday. Super responsive, very knowledgeable, and very easy to work with. I couldn't have asked for a better Loan Officer than Matthew and would highly recommend him to anyone looking for a mortgage or refi.... Read More

    Was this review helpful?

  • Lender Review
    from Antelope, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    May 12, 2017

    Wentworth

    (0) (0)
    we WENT and it was WORTH it.

    Was this review helpful?

J.G. Wentworth Home Lending, LLC, a residential mortgage banking company, offers options which help our customers to make informed decisions regarding home loans. Using a common sense approach, competitive rates and attention to customer service, J.G. Wentworth delivers a refreshing home loan experience.