LendingClub Ratings & Reviews

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LendingClub

(4.6 of 5) 3092 Reviews

95% of our customers would recommend this lender.

About LendingClub

LendingClub is America’s #1 credit marketplace, transforming banking to make it more efficient, transparent and consumer friendly. Since 2007, LendingClub has funded more than $26 billion dollars in loans. Through LendingClub, you can get a low, fixed...

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Customer Reviews

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3092 Reviews

(4.6 of 5)
  • Lender Review
    from Cashion, AZ Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 20, 2017

    DO NOT WASTE YOUR TIME, BECAUSE YOU WILL

    I started my application process on a Monday completed the checklist that same day. Took me calling them the following Thursday almost 10 days for me to get a response. Please note if you are making a joint application do not do it through lendingtree it will be a sole application. Which means you will have to apply again with the co applicant. I emailed them took 2 days to respond. When I called they hung up on me 3 times. My Credit score is a 689 so be cautious before you apply with them, Horrible customer service. Do your homework, Now I have a hard inquiry against me and they don't care. I submitted additional paperwork to get my application approved. Basically told in order to qualify I need to reapply with my spouse to complete. Unbelievable!!!... Read More

    Was this review helpful?

    We're sorry to hear that you had a negative experience, and we appreciate your feedback. We're always trying to improve our borrower experience and we'd like to learn more and see if we can help. If you would like to discuss this further, please contact LendingClub by phone or email.
  • Lender Review
    from Philadelphia, PA Confirmed LendingTree Customer
    (1 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 11, 2017

    Disappointed

    Didn’t even contact me

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  • Lender Review
    from Elbridge, NY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    September 5, 2015

    They don't look at previous loans

    My first experience was great. However I've paid them off 1 and half years early and have applied numerous times for a debt consolidation loan. They keep denying my loan due to debt to income ratio! Hence forth the purpose of the loan! I've never been late with any of my payments and am current with all creditors. Sad that they don't look at individual reasoning for the debt! And take into account they were paid a ten thousand dollar loan a ywar and a half early while i actually had the exsisting debt that i want to consolidate... Read More

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  • Lender Review
    from Colonial Heights, VA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    Closed loan with this lender
    Date of Service:
    September 12, 2017

    Surprised.

    I wanted a PLC "Credit Line of credit" and also was unaware of Origination fee, Truth in lending "i tripped upon" only becuase 28k was not dep to account but 27K no idea. I though the took 1st payment out. The process was on going foever. ect... I wish I had a credit line.

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  • Lender Review
    from Keysville, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 18, 2017

    And I had such high hopes...

    They aren't good at all!! They wouldn't even give an answer!! Avoid these people!!

    Was this review helpful?

    Thanks for the feedback. We're always trying to improve our borrower experience and we'd like to learn more and see if we can help. At your earliest convenience, please contact LendingClub by phone or email.
  • Lender Review
    from Sicklerville, NJ Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    Closed loan with this lender
    Date of Service:
    June 26, 2014

    Beware

    Received a 10000 dollar loan paid it back 2 months early and never missed a payment. Needed another loan and they said no, they aren't loyal and are not there when you need them. You are better off finding a company that will help you when you need them not the other way around!

    Was this review helpful?

    Thanks for taking the time to complete your application for an additional personal loan through LendingClub. We consider a variety of factors to determine your eligibility before inviting you to apply for another loan. We also review your financial profile at the time of your application before you can be given an offer. Although you have been a great customer, sometimes your current outstanding debt is too high relative to your income, or your financial profile has changed. In those cases, we can’t extend you an offer for a second loan. As always, there’s no impact to your credit score when you apply. When your financial profile has changed, you’re welcome to come back and see what you qualify for.
  • Lender Review
    from Little Rock, AR Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    I'm currently working with this lender
    Date of Service:
    October 3, 2017

    Poor satisfaction

    My experience with Lending Tree has been a poor one. I have sent them three emails concerning signing up on the bank app which I cannot do on a cell phone format. I have told them this repeatedly and volunteered my telephone number since they would not send me snail mail to fill it out because they thought it would compromise my credit information. I gave them my phone number to call me but they has of yet have not called me. Unfortunately they will lose this personal loan because they can't understand what I need when I ask for help... Read More

    Was this review helpful?

    LendingClub strives to provide the very best service to all of our customers. We’re sorry we didn’t meet your expectations and appreciate your feedback. We’ll use your feedback to improve our service, and hope that we can regain your confidence in the future.
  • Lender Review
    from Brooklyn, NY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    I'm currently working with this lender
    Date of Service:
    July 20, 2017

    IT

    This company is working backward. Not as informative and intutive as it is suppose to be.

    Was this review helpful?

    We're sorry you found the application and verification process cumbersome but we appreciate your feedback. Once you've submitted your application, we may ask for additional information or documents to verify your identity, income, and employment status. We’ll notify you if there’s something we need, but you can also view the To-Do List in your Account Summary at any time to see what we're waiting for.
  • Lender Review
    from Yonkers, NY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    July 20, 2017

    Upset

    They still want approve me for a small loan.

    Was this review helpful?

    Hi, Sorry we weren't able to help this time. We use technology to speed the decision process and make things easier for our customers - it's one of the ways we're different. We do check credit (which you would have had to authorize us to do), but we want to reassure you that unless you're offered a loan and accept it, there's no effect on your credit score. We'd be happy to talk to you about specifically what may have impacted your ability to qualify if you want to give us a call. (You can also view these reasons in your account summary if you don't feel like chatting).
  • Lender Review
    from Langhorne, PA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 16, 2015
    Loan Closed On:
    November 23, 2015

    Rude and keep calling until you answer

    I already have a loan with them and my first experience was great. I am taking out a second loan and they call non stop and don't leave a message. 4 calls a day today I finally had a chance to answer the call and asked the guy why they keep calling and don't leave a message he replied do you want a personal loan or not. I asked the question again this time he said this company doesn't leave messages do you want a personal loan or not... Read More

    Was this review helpful?

    Hi, We're sorry this happened to you and encourage you to report this to authorities, as it appears you were the victim of an ongoing scheme where the Lending Club name is used by fraudsters. We became aware of this scheme and immediately met with the United States Secret Service, as well as filed complaints with the FBI and FTC (FBI Complaint Id: I1309251131004212, FTC Complaint Id: 48697737). We encourage you to add your voice to these complaints to try to prevent this happening to others in the future. Although we're unsure how the fraudsters became aware of you, what we've seen in the past is that they contact the victim using the Lending Club name or a variation of Lending Club. Funds are usually transferred to the fraudsters through the use of a Green Dot or Vanilla Visa card (or similar device), companies with whom Lending Club has no relationship and were not affiliated with Lending Club. The money you sent wasn't sent to Lending Club but likely was delivered directly to the fraudsters.
LendingClub is America’s #1 credit marketplace, transforming banking to make it more efficient, transparent and consumer friendly. Since 2007, LendingClub has funded more than $26 billion dollars in loans. Through LendingClub, you can get a low, fixed rate personal loan of up to $40,000 to consolidate your high-interest rate debt, make home improvements, or finance the major purchase of your dreams! Our convenient online application makes it easy and there are never any prepayment penalties. Check your rate today without hurting your credit score and you could have the money you need in as few as 5 days. All loans made by WebBank, Member FDIC.