Liberty Lending Group Ratings & Reviews

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NMLS ID: 376896

Liberty Lending Group

(1 of 5) 1 Review

0% of our customers would recommend this lender.

About Liberty Lending Group

At Liberty Lending Group our tenured professionals offer a diverse group of funding sources and custom tailor our mortgage solutions to best fit your needs and financial objectives. Lending is no longer a “one size fits all” industry and at Liberty Lending...

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Loan Officers

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Tyler Smith Centennial, CO
David Peck Centennial, CO
Paige Haberland Centennial, CO
David Scherrer Centennial, CO
Lars Ruggles Centennial, CO
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Customer Reviews

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1 Review

(1 of 5)
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  • Lender Review
    from Ramah, CO
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    Horrible customer service

    We started the loan process in july. Thought it would be a rather quick process however as of September we had gotten a little annoyed with the length of time it was taking. The worst part of it was our loan officer was difficult to get a hold of wouldn't answer his phone and when he did answer the phone he was very rude and condescending. He acted as if we were bothering him. I called a couple of weeks back to let him know that we needed to be kept in the loop. He said he would and then went silent. We paid 650 dollars for an appraisal and when it was done we asked for a copy. Didn't receive one. Asked again and still didn't receive one. This was over a 10 day period. Finally called tonight to let him know we were done doing business with his company because of the poor treatment and he says even though you close on Friday. I had no idea we were suppose to close on Friday. The week before he told us we had to sign some documents a week before closing or we couldn't do closing. We never received the documents to sign so we had no idea we were even closing that is the type of stuff we had to deal with the entire time... Read More

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At Liberty Lending Group our tenured professionals offer a diverse group of funding sources and custom tailor our mortgage solutions to best fit your needs and financial objectives. Lending is no longer a “one size fits all” industry and at Liberty Lending Group our detailed approach to selecting the “best” product, provides you with a substantial savings over the life of your loan. Our experience with the mortgage process allows us to guide you to the result you are looking for in a smooth and professional manner. At Liberty Lending Group we are always here to answer all of your questions and help to make your dreams come true. All of our Loan Officers are experienced with Reverse, FHA, VA and Conventional loans.