Loan One, a division of Benchmark Bank Ratings & Reviews

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NMLS ID: 90755

Loan One, a division of Benchmark Bank

(4.3 of 5) 7 Reviews

86% of our customers would recommend this lender.

About Loan One, a division of Benchmark Bank

A privately held multi-state lender, Loan One offers the low rates of a lender and the low fees of a bank with personal experience from your own mortgage banker who will be available from initial inquiry through final loan closing. We can help if you...

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Customer Reviews

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7 Reviews

(4.3 of 5)
Review Breakdown
  • Lender Review
    from LaGrange, Ohio
    (5 of 5)
    Recommended!
    Reviewed:

    Loan One Review

    (1) (0)
    I completed a refinance through Loan One/Brian Knapke. He was very knowledgeable and responsive to my needs. A pleasure to work with; will recommend to others with refinancing goals.

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  • Lender Review
    from Trappe, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Loan One

    (1) (0)
    My experience was great, Mike Dissett was on top of everything in order to get my loan processed as quickly as possible. He was such a delight to work with.

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  • Lender Review
    from Columbus, OH
    (5 of 5)
    Recommended!
    Reviewed:

    Great Experience!

    (0) (0)
    I had a great experience, I would absolutely recommend Trevor and Loan One to anyone. As a first time home buyer the process can be intimidating however I was able to relax knowing I had people who cared and I trusted working for me! I will most definitely use them again when the time comes!

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  • Lender Review
    from Naperville, IL
    (5 of 5)
    Recommended!
    Reviewed:

    Loan Refi

    (0) (0)
    The refinance process was fast and uneventful. My Loan One agent was courtesy, responsive and patient through-out the process...exceptional qualities!

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  • Lender Review
    from Granville, Ohio
    (4 of 5)
    Recommended!
    Reviewed:

    Homeowner

    (0) (2)
    I contacted Loan One for a loan of an investment property. I found them to be honest, fair, and timely. I will continue to use Loan One for future purchases.

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  • Lender Review
    from Coventry, CT
    (5 of 5)
    Recommended!
    Reviewed:

    Happy Customers

    (1) (0)
    Rich Hirsch made this a really positive experience. My wife and I wanted to use my VA benefits to refinance but were concerned about the VA policy because of DOMA. With the repeal of that law and with Rich's help we had a successful and positive refinance that no only resulted in a great rate for us but also let us use a benefit I had earned through service. He and his team were respectful and knowledgeable and made it easy. This made my wife feel good which made me happy as well. I am glad to have been able to work with real professionals and would recommend them to others in the LGBT community... Read More

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  • Lender Review
    from xyz76502938 Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 27, 2013

    Take no for an answer

    (5) (6)
    I did not select LoanOne for my mortgage. I have told them to stop calling me. They have me on an autodialer and my phone rings once per hour with their number. I have told them to take me off autodialer. Now, when I pick up the phone call to tell them to stop calling me whoever is on the other end hangs up immediately. PURE AND SIMPLE HARASSMENT. They have ruined the lendingtree experience for me... Read More

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A privately held multi-state lender, Loan One offers the low rates of a lender and the low fees of a bank with personal experience from your own mortgage banker who will be available from initial inquiry through final loan closing. We can help if you are buying a new home, refinancing, renovating or simply want a second opinion. At Loan One, we offer a “true cost” comparison, real rates, no application fee, and closings in less than 15 days for most files. Loan One prides itself in providing quick, no-nonsense loan services to customers. At Loan One, we will listen, review your options and make our recommendations. If a loan is not right for you, we’ll explain why. Our approach is simple and straightforward. Loan One Mortgage Co. was incorporated in April 2007, after its acquisition of Excel Financial Services, a mortgage brokerage firm that served Wilmington, Ohio for 15 years. Loan One's mission is to provide its owners a mechanism to becoming or purchasing a bank which, in time, will allow Loan One to originate low-cost, low-rate mortgage loans to well-qualified customers. Loan One's structure emphasizes the importance of making sound risk-based loan decisions that will result in a solid performing portfolio of mortgage paper. With customer service at its core, Loan One began its first loan to the public in April 2008. Shortly thereafter, based on its principles and sound underwriting, Loan One became approved by HUD as a Non-Supervised Mortgagee able to make FHA loans to customers in 10 states: South Carolina, Maryland, Washington DC, Tennessee, New Mexico, Texas, Indiana, Ohio, Kentucky and Connecticut. In late 2008, Loan One became a conventional delegated lender, which has the capability to underwrite, approve and fund its own loans for several large banks such as Huntington Bank, Fifth Third Bank, Michigan Mutual Inc, Flagstar Bank, M&T Bank, SunTrust Bank, Kentucky House Corporation, Allied Mortgage Group, Liberty Savings Bank and Provident Funding. This made the low priced loans more profitable and affordable, which kept the costs to the consumer at levels that were much more competitive than that of larger banks. Because Loan One self-funds its loans to the public, it does not incur debt to operate keeping its products better priced than the competition. Loan One is a licensed lender in Ohio, Indiana, Kentucky, Tennessee, North Carolina, South Carolina, Connecticut, and Maryland.