loanDepot, LLC Ratings & Reviews

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NMLS ID: 174457

loanDepot, LLC

(4.2 of 5) 1366 Reviews

86% of our customers would recommend this lender.

About loanDepot, LLC

loanDepot, America’s lender, offers quality lending products and low rates with fast closings supported by excellent customer service on purchase, refinance, personal and home equity loans nationwide. We’ve funded more than $50 billion in loans to hundreds...

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Loan Officers

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Trey Goble Marietta, GA
Joshua Rapaport Gilbert, AZ
Kris George Atlanta, GA
Melanie Manar Wilmington, NC
ALICIA BERRY Cerritos, CA
Curtis Lovejoy Peoria, AZ
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Customer Reviews

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1366 Reviews

(4.2 of 5)
  • Lender Review
    from Pittsburgh, PA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    November 14, 2016

    Beware of Loan Depot

    (0) (0)
    Rude and aggressive sales tactics. I would not recommend Loan Depot. The are not there to help you - they only want to make money and it showed during the phone interaction with "David"

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  • Lender Review
    from Shorewood, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 14, 2016

    Complete Negligence and Incompetence

    (1) (0)
    After 3 months of utter incompetence - underwriters who don't understand banking terms and instead of doing the research to learn simply put the file at the bottom of the pile, delaying the process for more than a week; different branches who keep on placing responsibility for the next move on each other, with no one actually processing the file - we were told that all conditions were cleared and it was being resubmitted for final underwriting...a week and a half later, after repeated calls and emails from us to various people in the company, I managed to pin someone down who said the loan was denied BECAUSE OF SOMETHING THEY KNEW ABOUT FROM THE VERY FIRST PHONE CALL WE HAD, 3 months ago. Not only have they wasted our time, caused us to lose our rate lock, they charged us several hundred dollars for an appraisal when they knew, or should have known, that they were going to deny the loan from the first time we spoke. After 11 mortgages/refinances I have been the principal negotiator in, on top of the countless loans I have seen as a real estate attorney, I have never witnessed such complete gross negligence and incompetence. I will warn all my clients, and I am warning you, too.... Read More

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  • Lender Review
    from Ronkonkoma, NY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 15, 2016

    Refinancing

    (0) (0)
    Very good

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  • Lender Review
    from Cape May, NJ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 13, 2016

    My loan

    (0) (0)
    Excellent

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  • Loan Officer Review
    from Levittown, NY
    (5 of 5)
    Recommended!
    Reviewed:

    experiance

    (0) (0)
    Lance was & is an absolute god sent, we recently closed on our 1st home & he truly went above & beyond to make this happen for us. Lance was always there to answer all our questions & very punctual getting back to us , he guided us every step of the way & believe me we were clueless when this started. Lance steered us in the right direction & I am so glad to have had the pleasure of have his assistance. I will recommend him to anyone I know looking for a home because he is just the best.... Read More

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  • Lender Review
    from Levittown, NY
    (5 of 5)
    Recommended!
    Reviewed:

    Lance Tarhan

    (0) (0)
    We have recently closed on our new 1st time home & I am very happy to say that Lance Tarhan was a huge part of making that happen. Lance absolutely went above & beyond to make this life changing experience happen for us, he is an absolute god sent. I would not only like to thank him once again but I am recommending him to anyone I come across that is looking for a home. Lance was not only helpful with all the questions we had & we had a lot but he was very punctual in getting back to me. Lance is just an absolute pleasure ,a great man & I am so thankful for all his help.... Read More

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  • Loan Officer Review
    from Wilmington, MA
    (4 of 5)
    Recommended!
    Reviewed:

    Jeremy Cser

    (0) (0)
    Jeremy Cser was my loan officer. He is not listed here. He was good.

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  • Lender Review
    from Wilmington, MA
    (4 of 5)
    Recommended!
    Reviewed:

    My loan depot review

    (0) (0)
    It was quick and easy to get my refi started and saved me over $100/month.

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  • Lender Review
    from Idaho Falls, ID Confirmed LendingTree Customer
    (3 of 5)
    Reviewed:
    Date of Service:
    November 4, 2016

    got a call

    (1) (0)
    Well, I am not looking for a new house and while I was still doing the survey, I got a call about a new house. I am only looking for low rates. Ours is pretty low, so I'm not sure if anyone can beat it.

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  • Lender Review
    from Elk River, MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 25, 2016

    Great experience

    (0) (0)
    Loan Depot always kept me informed and was quick to respond to questions I had. Honest and hardworking company with great service. I would recommend anyone who is looking for a loan to try Loan Depot.. Al

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loanDepot, America’s lender, offers quality lending products and low rates with fast closings supported by excellent customer service on purchase, refinance, personal and home equity loans nationwide. We’ve funded more than $50 billion in loans to hundreds of thousands of Americans across the country since 2010 while earning an A+ rating with the Better Business Bureau. Our high-tech, proprietary lending platform and 1,500+licensed loan officers deliver easy-to-understand information and a clear, simple process to responsible borrowers to fit their personal needs and situation. As a direct lender, we handle the entire loan process from start to finish, and & we’re committed to treating you with respect and to communicating thoroughly and in a timely manner. In addition to complying with all state and Federal regulations, our commitment to customer service and responsible borrowing gives our customers confidence in our commitment to be their lender of choice for life. That’s the loanDepot way.