loanDepot, LLC Ratings & Reviews

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NMLS ID: 174457

loanDepot, LLC

(4.9 of 5) 1664 Reviews

86% of our customers would recommend this lender.

About loanDepot, LLC

loanDepot, America’s lender, offers quality lending products and low rates with fast closings supported by excellent customer service on purchase, refinance, personal and home equity loans nationwide. We’ve funded more than $50 billion in loans to hundreds...

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Loan Officers

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Matt Matheny Schaumburg, IL
Joshua Rapaport Gilbert, AZ
Robert McKenney Southfield, MI
Tahir Azim Plano, TX
Kris George Fairburn, GA
Walter Gentner Scottsdale, AZ
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Customer Reviews

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1664 Reviews

(4.9 of 5)
  • Lender Review
    from Concord, NC Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 10, 2017

    Sales requires you to give up your soul

    They would not leave me alone. They were relentless every single day. When I asked them to stop calling me, the guy yells why are you looking for a loan on lending three then?? None of his business that's why. Because I said so, and every other statement adults make when they would like something to be over.

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  • Lender Review
    from Lakeland, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    July 17, 2017
    Loan Closed On:
    August 14, 2017

    An Excellent Whirlwind Experience!

    This whirlwind of an experience was all Jason Feldman's fault! I was looking for a home equity loan to build my retirement home. As I am a veteran, Jason suggested a VA refi with cash out. After presenting me with the numbers, it was on! The loan app was all on line, no faxing and no mailing documents. The technology was amazing and a little foreign to me, but Jason patiently and professionally saw me through every step. After my application was excepted, Jason and Ali Buffman stayed on top of everything from the appraiser to the termite inspector. My loan closed in less than 30 days!, I am currently building my retirement home and I couldn't be happier with Jason Feldman and loanDepot... Read More

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  • Loan Officer Review
    from O Fallon, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Happy with the Morales Team

    Honestly, I spoke only once with Sean, but spoke mostly with Colin Kim. Sean oversaw the process, and I am sure was responsible for some directing in the process with Colin. However, Colin did all the communication and legwork with us and is to be commended for his highly professional management of what for us was uncharted waters.

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  • Lender Review
    from O Fallon, MO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 2, 2017

    Thank you, Loan Depot , -- and Colin Kim!

    We were timid about dealing with a refi online. We went originally through Lending Tree and Loan Depot was our first contact. That is where we met Colin Kim. We received communication every step of the way. Colin provided names of his supervisors and other related representatives with whom we would be interacting in the process. We are in Missouri and Colin in California so we were at first concerned that we would fall through the cracks. We DID NOT fall through the cracks. We were actually hustled by another famous lender who denigrated our decision to go with Loan Depot. Even If they had been the top rated, --which they said they were,-- because of their unprofessionalism, we would have never changed our minds. We are more than satisfied with our decision to stick with Loan Depot and grateful that it took one month to complete the process, thanks to an attentive and professional staff. ... Read More

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  • Lender Review
    from Indio, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    July 29, 2017

    Review of loan process with Loan Depot

    The personnel I dealt with at loan Depot were knowledgeable, professional, and responsive to my application for a loan and subsequent questions.They handled the loan process in an expedite way. I was impressed with the friendly and concerned approach of personnel during the loan process.

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  • Lender Review
    from Arvada, CO Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    September 9, 2017

    no means no!

    no means no! Would not stop calling and keep interrupting so you cannot tell them no. Stay way!

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  • Lender Review
    from Ferndale, MI Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    June 9, 2015

    Poor follow up

    They offered me a great rate, took all my documents and then couldn't provide me an accurate written estimate. Then they failed to call me back. Poor service.

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  • Lender Review
    from Fort Lauderdale, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    February 7, 2017
    Loan Closed On:
    August 23, 2017

    Very pleased with my loan

    Great experience. I am very pleased with my loan. Great interest rate. Great service. I am very pleased. Way above my expectations.

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  • Lender Review
    from Lake City, MN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 11, 2017
    Loan Closed On:
    August 31, 2017

    Very Satisfied

    I was not sure I wanted to go with a loan company that wasn't a bank. It proved to be a very positive experience. Our loan officer, Kenny Dobbs, was very patient with me and spent a lot of time explaining all aspects of the loan. We never had to leave our house and everything was completed fast and efficiently. I would highly recommend loanDepot and our contact, Kenny Dobbs. ... Read More

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  • Lender Review
    from Toms River, NJ Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 24, 2017

    Sketchy Company

    Never experience such harassment as this company provides. We received a phone call every hour from 8 am until 8 pm with the caller ID's name as Utility Notice. Once I called them back to find out who they were, the call ended within a half hour of the agent being an arrogant, pushy fellow who yelled when I said "no". He proceeded to call back four times and finally left a message on the fifth. It was as though I owed them. Very, very sketchy... Read More

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loanDepot, America’s lender, offers quality lending products and low rates with fast closings supported by excellent customer service on purchase, refinance, personal and home equity loans nationwide. We’ve funded more than $50 billion in loans to hundreds of thousands of Americans across the country since 2010 while earning an A+ rating with the Better Business Bureau. Our high-tech, proprietary lending platform and 1,500+licensed loan officers deliver easy-to-understand information and a clear, simple process to responsible borrowers to fit their personal needs and situation. As a direct lender, we handle the entire loan process from start to finish, and & we’re committed to treating you with respect and to communicating thoroughly and in a timely manner. In addition to complying with all state and Federal regulations, our commitment to customer service and responsible borrowing gives our customers confidence in our commitment to be their lender of choice for life. That’s the loanDepot way.