loanDepot, LLC Ratings & Reviews

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NMLS ID: 174457

loanDepot, LLC

(4.2 of 5) 1499 Reviews

86% of our customers would recommend this lender.

About loanDepot, LLC

loanDepot, America’s lender, offers quality lending products and low rates with fast closings supported by excellent customer service on purchase, refinance, personal and home equity loans nationwide. We’ve funded more than $50 billion in loans to hundreds...

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Loan Officers

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Trey Goble Marietta, GA
Joshua Rapaport Gilbert, AZ
Robert McKenney Southfield, MI
Kris George Atlanta, GA
Tahir Azim Plano, TX
Walter Gentner Scottsdale, AZ
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Customer Reviews

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1499 Reviews

(4.2 of 5)
  • Lender Review
    from North Las Vegas, NV Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    September 6, 2014

    Excellent Service

    (0) (0)
    Excellent service provided by Steve K, (loan officer) and Shaili R. (senior account manager). These two were on top of everything and kept me informed throughout the entire process. There was quite a bit of waiting, especially for a refinance, but in the end, they matched a better offer from another company and reduced my out of pocket expenses. loanDepot was one of the few that used their true phone number while the rest where using a local number, which I chose to ignore. The free year of Aflac coverage was a bonus... Read More

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  • Loan Officer Review
    from North Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Highly Recommend

    (0) (0)
    Steve was excellent. He worked with me to match a competing offer. Steve always kept me in the loop until he handed me off to the senior account manager. I highly recommend working with Steve!

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  • Lender Review
    from Pittsburg, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    March 25, 2017
    Loan Closed On:
    April 25, 2017

    Amazing service!

    (0) (0)
    Our experience with Loan Depot was superb! Mark Micho our loan officer was honest, sincere and extremely professional from the time that he contacted us all through out the process he kept us informed about the process of our loan. I was skeptical to believe in LD but after we had a bad experience with one of the top lenders the one that announces the rocket loans so we decided to give loan depot a try and they close our loan in record time of three weeks! Thank you!! Loan Depo... Read More

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  • Lender Review
    from Mount Prospect, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 27, 2017

    Beware, never try it again.

    (0) (1)
    Not Professional at all. Samir took all our information and then stop talk to us. Its been a week and he never return call to us. We were call every other day. Try to contacted customer service and they not helpful too. Beware.

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  • Lender Review
    from Tampa, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 26, 2017

    Not willing to do a loan pre-approval

    (0) (0)
    loanDepot was not interested in checking to see if we would qualify for a home loan until we had a Purchase Agreement. The reason why I went onto LendingTree was to see if we could qualify for a loan at a good rate prior to negotiating a Purchase Agreement. Several other banks were happy to do a loan pre-approval. Also, loanDepot took it upon themselves to use my contact information to try to get me to acquire other loans from them that I was not interested in... Read More

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  • Lender Review
    from Littleton, CO Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 27, 2017

    Not what I asked for

    (0) (0)
    Went to lending tree trying to find a HELOC, all I got were offers that were not that. Boo lending tree.

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  • Lender Review
    from Cary, NC Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 16, 2017

    Stay away!

    (0) (0)
    Lender was arrogant and pushy. Rates were high and told all closing costs would be covered. I asked for details and was told I didn't need them! After telling them I went with a better offer, they still did credit check and processed and mailed me loan docs! And the docs didn't even match the deal I was quoted! Stay away!

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  • Lender Review
    from Flowery Branch, GA Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 19, 2017

    Better be ready and serious

    (0) (0)
    Simply exploring options to see if it's something I wanted to consider. The website teaser got me curious, but is not for those "starting to think about doing something". I barely hit send on the website and my phone / email starting blowing up. Can't argue with the response time, BUT better be ready to do something (answer calls and questions directly) before you try getting info !! The guy was helpful but told me to call back "when I was more serious"...said "Ill decline" your loan for now and then "click". Thanks guys...I will be in touch when I'm more serious... Read More

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  • Lender Review
    from Salt Lake City, UT Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 17, 2017

    Horrible marketing

    (0) (0)
    Robo-called me and put me on hold for 4 minutes. I'm not sure if would have been longer because I finally hung up. The only reason I stayed on for 4 minutes was to get off the calling list. Completely ridiculous marketing tactic.

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  • Lender Review
    from Dacula, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 1, 2017

    Badgered by Salesperson

    (0) (0)
    Was harassed by phone for 15 minutes AFTER I told the lender that I was not interested, and that I wished to be removed from their call list. I would never do business with a company that has so little respect for my time.

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loanDepot, America’s lender, offers quality lending products and low rates with fast closings supported by excellent customer service on purchase, refinance, personal and home equity loans nationwide. We’ve funded more than $50 billion in loans to hundreds of thousands of Americans across the country since 2010 while earning an A+ rating with the Better Business Bureau. Our high-tech, proprietary lending platform and 1,500+licensed loan officers deliver easy-to-understand information and a clear, simple process to responsible borrowers to fit their personal needs and situation. As a direct lender, we handle the entire loan process from start to finish, and & we’re committed to treating you with respect and to communicating thoroughly and in a timely manner. In addition to complying with all state and Federal regulations, our commitment to customer service and responsible borrowing gives our customers confidence in our commitment to be their lender of choice for life. That’s the loanDepot way.