LoanPal Ratings & Reviews

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NMLS ID: 30336

LoanPal

(4.7 of 5) 13 Reviews

100% of our customers would recommend this lender.

About LoanPal

We set out to revolutionize the mortgage industry by opening Paramount Equity Mortgage in 2003. By bringing a new level of competitive pricing, speed of transaction, and ethical education to our customers, we’ve been honored to serve the unique needs...

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Customer Reviews

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13 Reviews

(4.7 of 5)
Review Breakdown
  • Lender Review
    from Glen Allen, VA
    (5 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Exceptional Service & Speedy Closing

    Dustin E. was great to work with! He was pleasant, always responded to my phone calls in a timely manner, was very thorough & knowledgeable. Highly recommended!

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  • Lender Review
    from Mount Holly, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great Experience

    Very professional, timely, and knowledgeable.

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  • Lender Review
    from West Covina, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    The best refinancing experience ever

    Look for Dustin Engstrom and the service, expertise, follow up and advice is the best in the business. I've had many financing and refinancings in the past and he is the best ever..

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  • Lender Review
    from Wharton, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refinancing

    The staff was great. Dustin E. Helped us and explained the process as we went through everything. He looked and gave us a great rate, and customer service. He as well as Jackie made our experience and the process of refinancing very smooth. I would recommend their service to anyone looking for great rates and customer service

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  • Lender Review
    from Albuquerque, NM Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender
    Date of Service:
    August 6, 2016

    avoid at all cost

    The customer service is awful. They keep asking for the same documentation over and over again. They do not able to understand - let alone close - a file that is slightly more involved. I am self employed, with significant net value and cash reserves as well as a credit score in the 800 range, and they have dragged my file for months. Unless your tax return is real simple, I would avoid at all cost. It is not worth the lower fees... Read More

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  • Lender Review
    from Bakersfield, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refinance and Home Improvement Loan

    Overall a very good experience, quick, candid and honest. Only wished I had the opportunity to adjust my loan amount once the appraisal came in, they were quick to finalize the documents and close. A good experience otherwise. Thanks!

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  • Lender Review
    from Denver, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Excellent Customer Service

    Excellent. I could not believe how quick the loan got done and how professional the staff was...and most of all, all that was promised was delivered on time and my fears of dealing with mortgage companies have definitely subsided due to such an incredible experience. Again, many thanks.

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  • Lender Review
    from Commerce City, CO Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    March 16, 2016

    Fast, easy, friendly, and great offer!

    Working with LoanPal was fast, easy, informative, and lacked nonsense. The loan officer was very knowledgeable, not only about the loan but the market and industry, in general. I really appreciated getting a get loan offer from the beginning instead of having to haggle (like I did with other well known lenders while I was shopping around). The staff were super easy to work with, very responsive, and readily available. LoanPal will be the first lender I'll shop for my next mortgage--it's easier having the best deal first so that you can quickly dismiss other offers that can't compete!! Thanks LoanPal!... Read More

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  • Lender Review
    from Castle Rock, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Great mortgage refinance experience with LoanPal

    We just finished a refinance with LoanPal that included consolidating our mortgage, a HELOC, and various other loans into one easy-to-digest package. Our experience was smooth, easy and timely. From the day we spoke with our mortgage specialist, Rick, through to our closing 28 days later (a little longer than normal we were told due to the current volume they are experiencing), we were kept up to date on our exact status, next steps and any open items we needed to close. We had to do our part by pulling together the necessary documentation for our existing loans. Once these were submitted electronically to LoanPal, the process moved steadily along. In addition, both our mortgage specialist and our loan processor were quick with responses to our many questions along the way. I would recommend this group without hesitation for a mortgage refinance... Read More

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  • Lender Review
    from Santa Ana, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refinance

    Thank you LoanpPal for assisting me, I really appreciated for all your hard work and help me refinancing my home. Without you, It's will be hard for me to find a dedication person like you.Thank you Priscilla Aguilar the loan processor, you did a fantastic job.

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We set out to revolutionize the mortgage industry by opening Paramount Equity Mortgage in 2003. By bringing a new level of competitive pricing, speed of transaction, and ethical education to our customers, we’ve been honored to serve the unique needs of tens of thousands of customers in California, Oregon, Washington, Utah, Arizona, and Virginia. When our customers compare us to other lenders, they describe us very consistently. We’re proud to deliver an experience that is fast, east, friendly and convenient. Saving our neighbors money is our goal and we are constantly finding new ways to do it. There are zero upfront costs in a Paramount Equity Mortgage loan. Beyond mortgages, we also offer insurance policies, assistance with will & estate planning, help in maximizing your credit score, and an opportunity to save money on your energy bill with PV solar technology.