LSI Mortgage Plus Ratings & Reviews

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NMLS ID: 3085

LSI Mortgage Plus

(4 of 5) 1547 Reviews

87% of our customers would recommend this lender.

About LSI Mortgage Plus

NMLS 3085 LSI Mortgage Plus is a National Lender licensed in 37 states. Our company MISSION is simple: We are committed to exceeding the expectations of our Customers. We don’t aspire to be the LARGEST mortgage lender, we want to be the BEST mortgage...

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Loan Officers

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Natasha Lambert Duluth, GA
Eugene McQuirter Duluth, GA
William York Duluth, GA
Gregory Neufeld Duluth, GA
David Kushner Duluth, GA
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Customer Reviews

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1547 Reviews

(4 of 5)
Review Breakdown
  • (841)
  • (321)
  • (133)
  • (107)
  • (145)
  • Lender Review
    from Conyers, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Georgia on my mind

    (0) (0)
    Good follow up

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  • Lender Review
    from Houston, TX
    (1 of 5)
    Reviewed:

    Complete waste of time

    (0) (0)
    Absolutely terrible customer service and response rate, I had an absolutely awful experience with them. After 90 days and constant requests for more information I received an email saying my loan was not approved (after hearing continually there would be no problems based on the amount of the income I provided). Only about half of my calls were returned (sometimes I would get an email response, sometimes nothing at all) - when I asked to speak to the management I received the same treatment...they promised to address the poor performance of their employees and call me back, then no response at all. The manager admitted on the phone that his employees 'messed up bad' but did absolutely nothing to correct the problem. The company asked me to deed the property out of the current name in order to close, then left me hanging when they didn't approve. The application went NINETY DAYS and was never even handed to underwriting. Don't waste your time, they wasted mine and left me out to dry with a property no longer in my name, a $450 appraisal and no loan. I plan on filing a formal complaint with the NMLS... Read More

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  • Lender Review
    from Exeter, CA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    June 23, 2015

    Rude and unprofessional

    (2) (0)
    The worst experience ever!! Trying to refinance your home is hard enough without the company or loan officer not being professional. I had to constantly beg to receive documentation and disclosures. Anytime I tried to contact the general customer service line, I never received an answer or e-mail. The loan officer was rude and defensive and would never give me a straight answer on anything. I would recommend you steer clear of this company. Not efficient or professional... Read More

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  • Lender Review
    from Hico, TX
    (1 of 5)
    Reviewed:

    HORRIBLE !

    (6) (0)
    Horrible ! It's been over 2 months, still not closed. We were instantly approved, then under writing decided they needed more things ?!? We waiting 2 months for an appraisal, paid almost $500 when we finally got one, now over two months later we've been denied, but they say they can work on it w/ more paper work needed and might be able to close in yet another week or two. I've had to be the one to call the loan officer for updates , I have to leave a voicemail, then if I'm lucky he'll call in 3-5 days and say, "sorry it took me so long to call you, I'm so busy playing catch up, or busy end of the month."? and every time I email him he says he didn't get it!!!! This has been the WORST experience with a mortgage loan we have ever had. Tired of being in Limbo ... Read More

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  • Lender Review
    from Charlotte, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Happy Customer

    (2) (0)
    LSI was very professional and great to work with. They delivered on everything that they promised. I would recommend this company to anyone that is looking for a mortgage.

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  • Lender Review
    from Nj
    (1 of 5)
    Reviewed:

    Terrible....stay away

    (10) (0)
    We applied for a refinance with LSI and were "approved" for a loan. After paying $450 for an appraisal and wasting almost two months of our time, the loan was denied. We would probably be still waiting for an answer now if we didn't call and email them MULTIPLE times a day to find out what was going on. We kept getting told "tomorrow we will have the answer and we will close this week" use this company if you have extra time and money to waste... Read More

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  • Lender Review
    from GA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Experience

    (2) (1)
    LSI delivered great rates and wonderful customer service while closing my loan on time. I would highly recommend this company to anyone.

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  • Lender Review
    from Atlanta, GA
    (5 of 5)
    Recommended!
    Reviewed:

    First Time Home Buyer

    (1) (1)
    I had the pleasure of working with Andrew Katz for my financing needs. He was very knowledgeable, responsive, and professional. He walked me through the entire process and kept me up-to-date throughout the entire financing phase. He got me a great rate and made the whole process easy. I will recommend him to any of my family and friends who need a lender.

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  • Lender Review
    from Jefferson, maryland
    (5 of 5)
    Recommended!
    Reviewed:

    Michael West Lender

    (3) (0)
    Michael West was the loan officer for my home purchase 10/3/14. He went above and beyond making sure that we closed on time and that we had everything we needed along the way for the process to be simple and easy. His responsiveness and commitment to our loan closing was outstanding. He fully demonstrated how the loan process should work for every buyer. I will definitely return to Michael for future needs and refer friends and family to him... Read More

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  • Lender Review
    from Victorville, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Superb Performance

    (1) (1)
    I would like to acknowledge Devon Feager for a superb performance in handling my refinance with LSI Mortgage. In the begining I knew that a refinance may not be possible because of my credit history, but Devon found a miracle to refinance my home. My wife and I could not have been more please with the handling of the loan. Devon responded inmediately to all the questions we had. What we really admired about Devon is his customer relations atitude. He is friendly, pro-active and striaght forward. Even after the loan had moved to underwriting which was another process, he followed up right away getting answers immediately. I will refer Devon to family and friends any day. I am confident they will be in good hands with a person who has a vast amount of knowledge on every loan option available. Thank you Devon, LSSI Mortgage and Lending Tree. Based on this experience, I can say you are lucky to have Devon in your team... Read More

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NMLS 3085 LSI Mortgage Plus is a National Lender licensed in 37 states. Our company MISSION is simple: We are committed to exceeding the expectations of our Customers. We don’t aspire to be the LARGEST mortgage lender, we want to be the BEST mortgage lender. Our professionally trained loan consultants work hard to fully understand each borrower’s unique financial situation. This approach allows us to work with you to help you meet your needs and protect what’s important to you. We offer an extensive selection of high quality mortgage products. Our Certified In-House Underwriters will allow a fast decision on your loan application. We are committed to Customer Service, offering competitive pricing and timely closings while consistently doing the RIGHT things RIGHT. We know that you have a choice as to which company you are going to give your business. We will work hard to earn and retain your TRUST and RESPECT at all times and deliver on our promise. We look forward to working with you and helping you find your LENDING SOLUTION.