Mann Mortgage Ratings & Reviews

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NMLS ID: 2550

Mann Mortgage

(4.5 of 5) 34 Reviews

88% of our customers would recommend this lender.

About Mann Mortgage

We know that each person has specific needs, so we here at Mann Mortgage, LLC - Bountiful, NMLS #488002, strive to meet those specific needs with quality service and individual attention. We pride ourselves in giving you the mortgage information, loan...

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Loan Officers

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Thomas Koger Salt Lake City, UT
Margo Miller Salt Lake City, UT
Dustin Samuelian Salt Lake City, UT
Casey Getzelman Salt Lake City, UT
Tanya Torres Eugene, OR
Julie Lapham Missoula, MT
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Customer Reviews

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34 Reviews

(4.5 of 5)
Review Breakdown
  • Lender Review
    from Kalispell, MT
    (3 of 5)
    Reviewed:

    Bad Customer Service

    (0) (0)
    I have to say that over the years I've heard great things about Mann Mortgage but lately their is a bad apple corrupting the name of the business. I'm not sure which branch she works for but I would have to say do not do business with Amy. She is incompetent and doesn't seem to know what she is doing. She tries to dictate peoples choices when all she needs to do is stick to her job. It is not her place to make decisions for people based on their personal lives. She does not have good customer service/people skills and doesn't listen to her clients needs.... Read More

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  • Loan Officer Review
    from Victorville, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Thom is the man.

    (0) (0)
    I was referred to Thomas Koger by a friend of mine that told me he is a real stand up guy. My wife and I were nervous going into our first home buying experience, but I have to say after the very first phone call from Thom I was already at ease. During the entire process Thom was there for us in a moments notice, always with a positive attitude and always had answers to MANY questions. It's not often you experience service like we did from Thom and I would gladly refer him to any of my family or friends, thanks Thom... Read More

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  • Lender Review
    from Weslaco, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 12, 2016

    Veteran Support

    (0) (0)
    Highly knowledgeable with excellent support to ensure timely submission of required documents. Constant communication which ensured Veteran was aware of the whole process. Second to none.

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  • Loan Officer Review
    from Cheyenne, WY
    (5 of 5)
    Recommended!
    Reviewed:

    The Best!!!!!

    (0) (0)
    Thom was great!! Always a phone call away, even on the weekends! He was understanding of the stressors that we were going through and advised where he could. A+!!!!! I will send people his way and be back if I buy another home.

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  • Lender Review
    from Cheyenne, WY Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    September 8, 2016

    Excellence!!!!

    (0) (0)
    I was shopping around for a lender and Thom contacted me. He was great from the first call. We hit the ground running and Thom was there every step of the way. We had questions and concerns as this was our first home buying experience. We even changed places we wanted to live and Thom was always there. Anytime we needed anything Thom and team were a call away. A+++ would send anyone to Mann Mortgage and if we buy another place we will return to them. Thank you so much!!... Read More

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  • Lender Review
    from Coolidge, AZ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 18, 2016

    For the Best Loan Office call Thom Koger

    (0) (0)
    Our experience with Thom Koger was excellent, he always kept us in the loop, we were always inform of what was happening and what was needed to get the loan approved. He made the process very easy for us. We heard from him at least once a week and he always called us when something was needed. We would highly recommend that anybody call Thom Kroger if his services are needed, specially if you need a VA loan, he is very well informed in the processing of VA Loans. Thom was the bes... Read More

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  • Lender Review
    from Salt Lake City, UT Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 27, 2013

    Extremely happy I went with them!

    (0) (0)
    I first was put in contact with Thom Koger at Mann Mortgage in 2013 when I was considering buying a house on a VA loan. I was referred to them by a coworker in my military unit. Ultimately I had to postpone my plans until 2016, but I got back in touch with Thom and he helped me right back into the process. I would absolutely recommend Thom and his team to anyone looking for a mortgage, VA or otherwise! Thom was available any time I needed a question answered or help with an issue, without fail. I never felt like he had a higher-priority case. Mann Mortgage also gave me the best rate among 4 different lenders I compared. The other lenders came close, but were not able to fully match, the terms that Mann Mortgage offered me. Very importantly to me, Thom's team demonstrated exceptional attention to detail throughout the process. The numbers they used for estimating my loan early in the process were accurate or appropriately conservative, and as a result, the final closing terms were just as expected. No surprises! As a first-time home buyer, I had a lot of questions. Thom's answers were consistent and clear. One pitfall of home buying is the vast amount of personal information you need to transmit and share. Mann Mortgage was conscientious about data security, unlike some of the other companies I had to work with. Nobody at their office ever asked me to send sensitive information unencrypted over the web, which I can't say about other lenders I shopped for, and something you should be wary of, no matter who you go with. Ultimately, what Thom and Mann Mortgage delivered was exactly what they promised me. They delivered on the loan terms, the promised timeline, and their outstanding customer service. From offer to closing was less than 30 days. I would absolutely recommend them and go with them again next time, even if someone else offered slightly better terms, because I know I'd be getting honest dealings and dependable people... Read More

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  • Lender Review
    from Renton, WA
    (5 of 5)
    Recommended!
    Reviewed:

    Fantastic Customer Service and Competative Rates

    (0) (0)
    I was initially interested in obtaining my home loan through Mann Mortgage because of their competitive rates and rebates. Unlike some mortgage companies I didn't feel like they were trying to "sell" me anything, but rather wanted to understand my situation and align me with the right loan for my needs. Thom and his team did an amazing job every step of the way. He was always available to answer questions and help me understand the process. I thought it might be a challenge dealing with a lender that wasn't local, but the process went very smoothly overall. I would highly recommend choosing Thom and the team at Mann Mortgage... Read More

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  • Loan Officer Review
    from Vernal, UT
    (5 of 5)
    Recommended!
    Reviewed:

    First time home buyer

    (0) (0)
    Thom was amazing. He always made sure everything went smoothly. We loved working with him and would highly recommend him.

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  • Loan Officer Review
    from West Jordan, UT
    (5 of 5)
    Recommended!
    Reviewed:

    Home Buying Blues

    (0) (0)
    My realtor introduce me and my wife to Mr. Thom Kroger who work with veterans and VA Loans, after tell him of some of the things that we went through he agree that it was time to turn the page and write a new chapter in our hunt for a house. After meeting with him within three days we got pre-approve so the search was on for me to make my wife and family dream of owning a home come true. One month is all it took for us, now that might not be true for everyone but if you want someone that will give you his all be there from 9-5 Mon thru Sun Mr. Kroger is the guy. I would tell anyone give him your time and trust. He will make your home buying blues all go away. Thank you again for all you did for me and my family... Read More

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We know that each person has specific needs, so we here at Mann Mortgage, LLC - Bountiful, NMLS #488002, strive to meet those specific needs with quality service and individual attention. We pride ourselves in giving you the mortgage information, loan options and convenient assistance you're looking for. With a variety of loan programs and an established network of lenders behind us, we will find the loan that best suits your needs, at a very competitive rate. We offer conforming, non-conforming and government loan programs.