Mann Mortgage Ratings & Reviews

NMLS ID: 2550

Mann Mortgage

(4.5 of 5) 22 Reviews

86% of our customers would recommend this lender.

About Mann Mortgage

We know that each person has specific needs, so we here at Mann Mortgage, LLC - Bountiful, NMLS #488002, strive to meet those specific needs with quality service and individual attention. We pride ourselves in giving you the mortgage information, loan...

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Loan Officers

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Thomas Koger Salt Lake City, UT
Dustin Samuelian Salt Lake City, UT
Margo Miller Salt Lake City, UT
Brandy Evans Salt Lake City, UT
Jason Mann Kalispell, MT
Mark Gill Kalispell, MT
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Customer Reviews

22 Reviews

(4.5 of 5)
Review Breakdown
  • (19)
  • (0)
  • (0)
  • (0)
  • (3)
  • from Las Vegas, NV
    (1 of 5)
    Reviewed:

    waste if time

    (0) (0)
    I was waiting over a month for the underwiters to finalize the loan. After wasting weeks of my time with last minute document requests which I provided, the underwriter said no. Now I have to find another company and possibly get an attorney becuase Mann Mortgage may or will prevent me from getting another loan. Avoid them.. They seemed good until it was time to finalize the loan... Read More

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  • from Spring Creek, NV
    (5 of 5)
    Recommended!
    Reviewed:

    Happy Customer!!!

    (0) (2)
    When I was first referred to Mann Mortgage by my boss approximately 2 and a half years ago I thought it was going to be the same old, same old, Tell you what you want to hear service. Not so, Not so at all! Thom Koger steered me in the right direction and after some time and thanks to him my wife and I were able to accomplish what we set out to do. Thom was extremely professional, patient, friendly, easy to contact, and always called back. Thom Koger has some of the best customer service skills I have ever seen! Especially in a time where customer service is almost non existent, he truly shines. I couldn't be happier with the service I received at Mann mortgage! Not only did my interest rate go down, but I was able to regain some financial stability that I did not think would be possible! I would highly recommend Mann Mortgage to anyone looking to refinance or obtain a home loan. I cannot thank Thom Koger enough... Read More

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  • from Colorado Springs, CO
    (5 of 5)
    Recommended!
    Reviewed:

    Absolutely amazing experience

    (0) (1)
    I couldn't have had a better experience with my refinance than I did with Tom at Mann Mortgage. When I got connected to him and his team through a VA referral service I was excited about the opportunity to lower my interest rate. Mann mortgage quoted me at a rate about half a percent lower than anyone else. On top of that, closing costs and fees were lower and rolled into the new plan. Needless to say, I was skeptical, but Tom explained to me (in skepticism eliminating detail) how this was possible. I came to realize, this was just who Tom was...a guy who could make the complicated simple. As far as responsive, Tom was always available. Despite a difference in time zone, I was able to get in touch with Tom and his team any time I had questions or needed some additional advice. Once, he even took a break from a workout to return a call. I wouldn't expect anybody to do that, but that (apparently) is the standard of service you can expect from Tom. As I said, I couldn't have asked for more, but I got more. After they sold my loan to another company (which is common in the industry) I noticed a slight increase in the monthly payment so I called the new lender. They gave me the, "It's our policy to...blah, blah, blah." I turned around and gave Tom a call who reviewed the mortgage statement, called the new lender, and fixed everything within a few days. Needless to say, I tell my colleagues and friends about my incredible experience whenever the opportunity presents itself... Read More

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  • from Litchfield Park, Arizona
    (5 of 5)
    Recommended!
    Reviewed:

    Amazing experience

    (0) (1)
    We have purchased several properties and thought we knew what we were in for our last purchase. We are happy to say it was THE best experience we have ever had. Thom was in constant communication with us and walked us through the process. Explained why things were done and always kept us abreast of the timeline. This has never happened with any of our previous purchases. We closed earlier than expected and completely understood the whole process. We have recommended Thom to everyone we met. Some of our family members have used him and have had awesome experiences as well... Read More

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  • from Phoenix
    (5 of 5)
    Recommended!
    Reviewed:

    Fantastic service

    (0) (1)
    Got referred to Thom by a friend who used Mann mortgage for his home loan. First let me say he isn't like a normal lender. He is very kind and personable. It was a great experience to work with Thom. My wife and I were pcsing to Phoenix and he would give updates almost daily. Every time we had a question or concerns it was answered within an hour even after business hours. Best loan experience I have ever had. I will be using Thom and Mann mortgage for any future home purchase. Would highly recommend this company to everyone. Thanks for the great stress free process and getting us the home we love. Joe and tabb... Read More

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  • from Conroe, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Mann On Demand!!!!

    (0) (1)
    Hello, My husband and I have had the pleasure of meeting Thomas and crew a few years ago when our credit was not up to Parr. Thomas kept in touch with us from time to time within the 2 year period and we worked hand in hand diligently to get approval for us to purchase our retirement home. There were a few bumps in the road but Mann mortgage never gave up on us. Their positive energy and Superb customer service allowed us a very Happy ending. I will recommend Mann Mortgage to everyone I know who is interested in a home purchase. We love the great rapport we experienced with Pete, Thom and Nora. You guys ROCK... Read More

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We know that each person has specific needs, so we here at Mann Mortgage, LLC - Bountiful, NMLS #488002, strive to meet those specific needs with quality service and individual attention. We pride ourselves in giving you the mortgage information, loan options and convenient assistance you're looking for. With a variety of loan programs and an established network of lenders behind us, we will find the loan that best suits your needs, at a very competitive rate. We offer conforming, non-conforming and government loan programs.