Mariner Finance Ratings & Reviews

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Mariner Finance

(4.5 of 5) 25 Reviews

100% of our customers would recommend this lender.

About Mariner Finance

Mariner Finance’s goal is to create a financial solution to meet each customer’s specific needs. We offer personal loans starting at $1,000 with a maximum up to $25,000, depending on your state (Loans funded online up to $7,000. Loans greater than $7,000...

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Customer Reviews

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25 Reviews

(4.5 of 5)
Review Breakdown
  • Lender Review
    from HAZEL CREST, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    October 13, 2017

    This is what great customer focus and customer service looks like!

    I was treated very kindly and they made sure there was no judgement of what made me need the loan in the first place.  I came late and at a busy time but they made sure I felt my needs were their priority.  They made sure I understood the details of the loan and asked several times if I had any questions over any detail thus far.  If I stated no or hesitated they explained that the information was a lot and that they know it can be an emotional thing so to take all the time I need to understand all aspects.  Even at the end when I need the check rewritten to be payed in my personal bank account .  They went the extra mile to contact my bank to let them know they were cutting the check so I would not incur additional charges with a bank hold on their check.  I saw them laugh at their own silly mistakes but professionally went about correcting any little clerical error and then confirming that any mistake was indeed corrected.  Finally the ladies have a very good rapport with each other and work well as a team. Initially I was reluctant to talk to the others in the office but when I saw this was a professional nonjudgemental group my guard was lifted.  I felt that they sincerely were rooting for me get past my problem and with the loan have a fresh start .The best customer service experience in my 60+ years... Read More

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  • Lender Review
    from JACKSONVILLE, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    November 14, 2017

    Mariner Finance is in a class all it's own

    Mariner Finance really helped me reach my goals of debt consolidation by loaning the money I needed. They gave me a chance when others would not because of my less than perfect credit score.  Primus made the process smooth and easy with her positive attitude and ability to explain the terms and answer questions. It was really nice to receive some perks along with the money I needed too! They gave me a fair interest rate and easy monthly payments (not auto-draft!). This is not some shady payday loan operation, I think of it as a financial institution for people who need a second chance. I recommend Mariner Finance if you have been turned down by a bank but refuse to be a victim of shady payday loans... Read More

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  • Lender Review
    from HOUSTON, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    July 20, 2017

    The people were very friendly, very helpful, knowledgeable.

    What i liked the most was i never felt like i was just someone else down on their luck needing money. I was treated respectfully by a group of kind, friendly knowledgeable people who explained my entire loan completely, answered every question i had and never once did i feel as if i was a waste of their time. Thank you especially Kayla who went above and beyond with my unending questions and concerns... Read More

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  • Lender Review
    from SALAMANCA, NY
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    August 25, 2017

    Absolutely Amazing Customer Service!!

    Each member of the staff went above & beyond to assist us.  They were cheerful and amazing.  I got the feeling that they truly love their job.  We had 1,000 questions and not once did they get irritated or impatient.  I truly wish all employees everywhere had such wonderful attitudes.  They need a raise :).  I would definitely refer my friend and family.  My only concern is the high interest rate... Read More

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  • Lender Review
    from DECATUR, AL
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    January 11, 2017

    Very helpful and prompt.

    Both Ashley and Gwendolyn were extremely open and helpful in presenting me with options and helping me obtain a loan. Ashley, in particular, was patient in answering all my questions, especially related to how I can improve my credit score. I also appreciated their promptness.

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  • Lender Review
    from NORTH WILKESBORO, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    December 22, 2017

    Quick & Courteous Service

    My boyfriend and I filled out an app online around 11/23/17 or 11/24/17 and Elisabeth gave us a call back shortly after to further discuss our app. We walked in 11/27/17 to talk to her and was approved that day. We had to go and retrieve a few documents required for our loan, it was processed, and an hour or so later, we had check in hand. Elisabeth was very patient and kind. She's VERY good at what she does. I'm very happy that we had the chance to work with her. She made this process as less painful & worrisome as she could =). Thank You and I look forward to working with Mariner Finance in the future... Read More

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  • Lender Review
    from Port Saint Lucie, FL Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    I'm currently working with this lender
    Date of Service:
    November 11, 2017

    Good Customer Service

    Very good customer service! However, my offered amount of $7,000 was reduced to $1,000. Although it wouldn't be enough to cover my repairs, it was a great way to continue in building my credit.

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  • Lender Review
    from CLARK, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    July 31, 2017

    Amazing service, so kind and no jumping through hoops!

    Kris Was so kind to me, she did everything to assist me and I honestly believe it was not about her wanting to give another loan, she cared about what I needed! I needed more money and she got what she could, I know she was disappointed that they would not give me the full amount, but I understand and yes I would use your company (that office) again! Thank you so much, I hope that you would think about people who have unusual circumstances and allow them that extra if their credit history is really good and payback history is 100%... Read More

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  • Lender Review
    from DECATUR, AL
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    January 11, 2017

    Outstanding service!

    Very helpful when we needed financing to repair our vehicle.  Even delivered the loan check to my place of employment because their computer system crashed and I had to get to work.

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  • Lender Review
    from WARMINSTER, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Loan Closed On:
    September 1, 2017

    Professional and Compassionate!

    Mariner Finance helped me at a time when no other company would and saved me from turning to payday loan predators.  The staff, especially the local branch manager, Sylvia Vargas, was professional, friendly, and worked with me to address my needs.  I cannot thank them enough, and appreciate their compassion.

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Mariner Finance’s goal is to create a financial solution to meet each customer’s specific needs. We offer personal loans starting at $1,000 with a maximum up to $25,000, depending on your state (Loans funded online up to $7,000. Loans greater than $7,000 are funded through our branch network). Use our personal loans for debt consolidation, home improvements, vehicle repairs, vacations, and more! The application process is straightforward with customers typically receiving a response within the same day. Our friendly customer support team is available to assist you five days a week during regular business hours, and we have branches in 20 states around the country if you would like to discuss a loan in person.