Merchants Home Lending Ratings & Reviews

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NMLS ID: 32421

Merchants Home Lending

(5 of 5) 5 Reviews

100% of our customers would recommend this lender.

About Merchants Home Lending

California based VA Approved mortgage company focused exclusively on CA VA transactions, Merchants specializes in quick, thorough approvals to help your offer get accepted in this very difficult and competitive market. We offer the lowest interest rates...

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Customer Reviews

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5 Reviews

(5 of 5)
Review Breakdown
  • (5)
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  • Lender Review
    from Clovis, CA
    (5 of 5)
    Recommended!
    Reviewed:

    A wonderful experience

    (0) (0)
    My wife and I have bought 2 homes with Merchants. The first, was our first home together. My credit was LESS than perfect, but after 4 months of working will Bill and Karen, they got me to the point where I could purchase our first home. After a couple years, I turned to Bill again hoping to Refi. My wife was/is going through a messy divorce and some problems arose with her previous property. Bill, once again was able to navigate through the messiness and made it possible for us to refi, take out some much needed cash to update our home and add-on to make our house the size we needed. I could not have done any of this w/o Bill and Karens help. Also, my father will hot write reviews, but he and my mom were having trouble with their local mortgage company and needed to close by a certain point and time. It did not look like it was going to happen with their current company. I referred them to Bill and Karen and they were able to close w/in 13 DAYS of starting the process. They;re unbelievable people and really do have their customers best interest at heart!... Read More

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  • Lender Review
    from Riverside County, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Does Not Get Any Better

    (1) (0)
    Buying a home with Merchant's Lending has been one of the most pleasant experiences I've had purchasing a home. I worked with Bill and Karen are very competent and caring. I was promised and received a great 3.75% rate when I entered my info using Lending Tree. I was also happy with the proposed closing cost of $2908 on a 30 year fixed VA mortgage loan. After getting my pre-approval letter we made an offer on a property and the selling broker wanted me to be pre-approved through their lender as well. To make a long story short Bill took time out his Saturday to give me a call to tell me that the selling broker did not know if the property was VA approved. The selling broker was also trying to get me to use their lending so that they could approve me for a FHA loan if the VA appraisal did not come back at the sale price. Thanks to Bill I was not hood-winked into purchasing a home that would've made us upside down on a loan instantaneously. Thanks Bill!!!!!Much to my amazement and delight I did not have to pay closing costs because I received Merchants' lender credits. Bill then handed us off to Karen and once again we were in very capable hands. Karen was in touch with us daily with updates.She REALLY knows her stuff. We first contacted Merchants on March 19, 2014 and we signed our closing papers on April 21, 2014. We could have closed faster but the sellers wanted to delay the closing until their moving company could not accommodate them with an earlier date. We got a great home using a VA loan, paid no closing costs, got a great 3.75, dealt with TRUE PROFESSIONALS (Bill and Karen). It does not get any better than that!!! I WHOLEHEARTEDLY RECOMMEND MERCHANTS LENDING FOR ANYONE IN THE MARKET TO PURCHASE A HOME!!!!!!!!!!!... Read More

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  • Lender Review
    from Sacramento CA
    (5 of 5)
    Recommended!
    Reviewed:

    Perfection Every Step of the Way!

    (0) (0)
    I could cut and paste my review from another site but that wouldn't do justice to this company or the service I received from them. Perfection is an understatement; and let me tell you why. Before working with Bill and Karen, I had a subpar realtor and finance company. Literally in one call to Bill my rate had dropped 1.25 points. He could tell I was stressed about the situation I was in and spent time to discuss my options rather than treating me like a walking check book; which is how I felt the other companies in my transactions were treating me. Eventually my situation deteriorated to the point that I ended the relationship with my realtor (Bill had nothing to do with the decision) and once again he was there to give me advice on what I should be looking for in a new realtor. I was floored that the person working towards getting my loan funded was more help than my previous realtor! Long story short, we took his advice and found our dream home; that’s when the rest of his team took over. Karen and her group stepped straight in and outlined everything we needed to make sure there would be no hiccups along the way. She partnered with my new realtor and Title Company then kept me informed every step of the way. I would send an email at 7 pm at night and get a reply from Karen five minutes later. It was this level of detail that keeps me impressed to this day. Everything was handled so well and efficiently that my loan was approved in 8 days! My realtor actually asked me if I knew someone in the system because she had never seen a VA loan approval come back so quickly! A fast loan normally comes back in 21 days; mine was a little over a third of that time. To sum this all up, my family has its dream home and we couldn’t have done it without Bill and Karen’s help. I hope this review communicates how impressed I am with Merchants Realty and Loan, but don’t take my word for it. Give them a call and let them earn your business. I guarantee they will and you’ll be writing your own glowing review from your new house in no time... Read More

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  • Lender Review
    from Sacramento, CA
    (5 of 5)
    Recommended!
    Reviewed:

    2nd Transaction w/ Bill at MRLC

    (0) (0)
    Bill helped me a little over a year ago with navigation of a short-sale purchase with a VA home loan. His attention-to-detail, market knowledge, experience, and patience was second to none. Then a little over a year later Bill contacted me about potential interest in a refi and concern about rates possibly turning around. I was skeptical, hemmed and hawed, and went back and forth with Bill over it. Finally, I relented and asked him to put together a package and lock the rate. Immediately following this rates skyrocketed! Bill helped lock me into a 30-year fixed 3.25% with a principal reduction and monthly payment savings. Less than a week later the lowest rate I would have been able to secure was approximately 4.0%. I have been very well served by MRLC and would recommend them to anybody... Read More

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  • Lender Review
    from Chula Vista, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    December 26, 2012

    Great Service

    (1) (0)
    They made the refinancing of my home mortgage extremely easy and very quick! Bill and Karen were fantastic! I have referred them to several of my friends and associates.

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California based VA Approved mortgage company focused exclusively on CA VA transactions, Merchants specializes in quick, thorough approvals to help your offer get accepted in this very difficult and competitive market. We offer the lowest interest rates with the highest closing cost credits and the fastest closing process. Avg days to close: 15-21 days.  In 2013 Merchants closed 97% of the Pre-Approved VA loans that made it in to escrow.   Please check out our online reviews and our BBB A+ rating for over 10 years.