Montage Mortgage, LLC Ratings & Reviews

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NMLS ID: 762069

Montage Mortgage, LLC

(3.6 of 5) 12 Reviews

67% of our customers would recommend this lender.

About Montage Mortgage, LLC

We specialize in making loans work for people who are purchasing or refinancing a home but may have been turned down by another lender. We use common sense when looking at their situation and we work to discover which options are right for each person....

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Loan Officers

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Al Overton Charlotte, NC
James Bowers Charlotte, NC
Lisa Durben Charlotte, NC
William Reiss Greenwood Village, CO
Barra Stern Charlotte, NC
Leo Whittlesey Charlotte, NC
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Customer Reviews

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12 Reviews

(3.6 of 5)
Review Breakdown
  • Loan Officer Review
    from Concord, NC
    (5 of 5)
    Recommended!
    Reviewed:

    Life Time Dream

    (0) (0)
    You the best dude I ever met in my life you helped me make a once in a life time dream come true im going to send everyone that ask me about buying a home im refeering to al overton and montage mortage. Thanks again

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  • Loan Officer Review
    from Spartanburg, SC
    (5 of 5)
    Recommended!
    Reviewed:

    A very satisfied customer

    (0) (0)
    Lisa had alot to deal with when she decided to be my lender. But she helped me out in every way. I didn't feel like I was alone. She was a pillar of strength for me. I am happy that I decided to go with Montage Mortgage. They showed me that my dreams are not that far away and that they were obtainable. I went through a horrific divorce and I was trying to pick up the pieces and move on. My credit had been awful, but I had established myself with on time payments and my credit score got higher. That's when I decided that I wanted to purchase a home. I have felt so many emotions while going through this experience. Thank you Lisa for being there, educating me and assuring me that you would be there for me through the years... Read More

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  • Loan Officer Review
    from Olathe, KS
    (5 of 5)
    Recommended!
    Reviewed:

    Wish I started with this lender first

    (0) (0)
    i am currently in the process and have been pre approved for my loan after working with other lenders for about a year and been frustrated, and confused about the whole process and just felt like just another applicant ... I love this company ...not just because they approved me at a wonderful rate ... but that the communication is so perfect. I feel like this experience can be stressful to others and honestly has been for me, the moment Will called me just to follow up on my application from months prior when I was denied made me feel like this is going to be actually be an exciting process. The moment he spoke to me the assurance and kindness he provided me with the knowledge on how to get approved, fixing credit , and knowledge of how lending works and what I can and should afford. Truly made me feel like this is the company I want to work with , he got me excited on this process from the get go , in fact when he called I told him not to worry about it that I know I need to fix more thing on my credit and that I know I'll just be another renter for another year . I was so negative on the phone with him but he didn't even change his tone! He told me some pros and cons and said lets just try it this time and see where you are now .... And bam.... Within 2 minutes he said I hope your sitting down ... You actually are gonna be ok! He said he had to send in some of documents that he needed for me to send first and then he can tell me the next step ... I have been trying to get this done for so long (1 year I have been doing this with all the other lenders) I had all my verification Info he needed at my desk sent to him md in 30 minutes got.l call back and I was going to be moving onto the next step... And he has walked me through this every step of the way no bombarding no overbearing sales pitches ... i actually didn't dread his call like I would other lenders. My mom has been in the mortgage lending business for over 37 years with working from the front end of a loan to the end where she is the final person to close a home for customers like me. WhenI told her the experience I had with Montage Mortgage , and Will Reiss , she said that I got one of the good ones, meaning a good rep who is human and actually still treats people as people and not a number or commission check l only eager to close the deal, I now have my pre-approval letter in hand for and looking for the home I have been dreaming of, I haven't closed the loan yet and know there may be hiccups on the way to closing and it's not all perfect and roses, but Will has explained that all to me and prepared me so that I won't be upset or shocked if there is a bump on the road. I know I can trust that Will, his team and his company clearly know what there doing. They all made this process exciting so thank you for helping me with this. I hope someone forwards this to the owner of the company because Will Reiss represents this company 100% as 5star lender. I wish I would have started with them during this whole process. If I would have gone to Montage first I think my view of the lending companies would have been completely changed. Don't waste your time people have Will do your loan !!... Read More

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  • Lender Review
    from Nashua, NH
    (5 of 5)
    Recommended!
    Reviewed:

    excellent experience

    (1) (0)
    excellent experience Donald made it easy and stress free I will recommend him to all my friends and family

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  • Lender Review
    from San Antonio, TX
    (1 of 5)
    Reviewed:

    Horrible Service

    (0) (0)
    I have been working for almost a month to get pre-approval for a home loan and have submitted numerous documents, numerous emails, and have tried to call the person who is supposed to be handling my loan and have gotten ABSOLUTELY NO response!! I have called the lady handling everything at least 4 times over the last week with no calls back, no emails in response to my calls, nothing. I am not going to name her here because I do not want my loan approval to be hindered by complaints, but if you need a loan this is not the mortgage company to work with... Read More

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  • Lender Review
    from Jamison, PA
    (5 of 5)
    Recommended!
    Reviewed:

    Pleasure to work with them

    (0) (1)
    I worked with a great team of people. Very courteous, and most of all, responsive. I would recommend.

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  • Lender Review
    from Woodbridge, VA
    (5 of 5)
    Recommended!
    Reviewed:

    IS IT THE LENDER FAULT OR YOURS?

    (0) (1)
    I have been in the real estate business for more than 15 years. As a successful agent who sees many different loans and lending companies - I can say without a doubt that I get frustrated when the reputation of a company is put at risk by a few unhappy customers. Most lending companies process 100s of loans each month - and the vast majority of the customers are very happy. It is the select few who were not happy that usually find their way to the internet. In general, the loans processed at Montage are the most difficult of all loans. The client generally has lower credit scores, judgements, collections unpaid, foreclosure, short sale, bankruptcy, etc. The client should be just as happy at closing as they were when they found Montage and the glimmer of hope that they offered them in their credit situation. If Jessica (her name is mentioned in a post here) put her stamp of pre approval on a file - than it will close - unless unexpected things arise - such as additional deragory info in the credit report, or missed payments during the loan process, etc. I have a client with a loan in process with Jessica right now that was pre approved despite some past negatives on his report. Once pre approved he chose to stop making his car payment for two months running. Blame the loan officer if you like - sometimes it may be their fault - but given how many loans they process and the number of satisfied customers - I would have to wonder if the postings found on the internet are from clients who - like my client - chose to do something to prevent the loan from going through. Just my thought... Read More

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  • Lender Review
    from Milwaukee, WI
    (4 of 5)
    Recommended!
    Reviewed:

    Patient

    (1) (0)
    Very patient. Answered all my questions right away...even giving personal cell phone numbers to contact them when needed.

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  • Lender Review
    from Stafford, VA
    (5 of 5)
    Recommended!
    Reviewed:

    Great Service

    (1) (1)
    Loved the service provided by everyone at Montage Mortgage. This is my first time buying a home and they took the time to work with me and explain everything in detail. I worked very closely with Michael Wilson and Lea Ann Lopez.

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  • Lender Review
    from North Beach, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Montage team work makes the dream work

    (1) (1)
    Excellent customer service. Everything went smooth and easy on my end.

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We specialize in making loans work for people who are purchasing or refinancing a home but may have been turned down by another lender. We use common sense when looking at their situation and we work to discover which options are right for each person.  Our clients are more than a credit score.  Our in-house underwriting team specializes in loans for good people who have experienced credit challenges.   We do not place people into a loan profile formula like the banking industry does.  We can provide a Mortgage Loan Pre-Approval in as fast as 2 Business Days and set a Goal to Close in as fast as 7 Business Days.