Montage Mortgage, LLC Ratings & Reviews

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NMLS ID: 762069

Montage Mortgage, LLC

(4.6 of 5) 16 Reviews

100% of our customers would recommend this lender.

About Montage Mortgage, LLC

We specialize in making loans work for people who are purchasing or refinancing a home but may have been turned down by another lender. We use common sense when looking at their situation and we work to discover which options are right for each person....

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Loan Officers

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Lisa Durben Charlotte, NC
Christopher Rand Charlotte, NC
Michael Leslie Charlotte, NC
Daphne Lash Charlotte, NC
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Customer Reviews

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16 Reviews

(4.6 of 5)
Review Breakdown
  • Loan Officer Review
    from Spartanburg, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Totally Satisfied

    Lisa was awesome. She answered every question. And boy did I have a million. I have referred several people to her because she is the best.

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  • Lender Review
    from Indianapolis, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Thanks Al Overton

    Excellent Service

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  • Loan Officer Review
    from Laurens, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Top Performer

    Chris was with me through the whole process. Any questions I had were answered in a timely manner. Phone calls were always returned. He kept me up to date with phone calls and emails. Was a pleasure doing business with Chris, and I would strongly recommend him.

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  • Lender Review
    from Nashua, NH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    excellent experience

    excellent experience Donald made it easy and stress free I will recommend him to all my friends and family

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  • Loan Officer Review
    from Spartanburg, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    A very satisfied customer

    Lisa had alot to deal with when she decided to be my lender. But she helped me out in every way. I didn't feel like I was alone. She was a pillar of strength for me. I am happy that I decided to go with Montage Mortgage. They showed me that my dreams are not that far away and that they were obtainable. I went through a horrific divorce and I was trying to pick up the pieces and move on. My credit had been awful, but I had established myself with on time payments and my credit score got higher. That's when I decided that I wanted to purchase a home. I have felt so many emotions while going through this experience. Thank you Lisa for being there, educating me and assuring me that you would be there for me through the years... Read More

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  • Lender Review
    from San Antonio, TX
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    Horrible Service

    I have been working for almost a month to get pre-approval for a home loan and have submitted numerous documents, numerous emails, and have tried to call the person who is supposed to be handling my loan and have gotten ABSOLUTELY NO response!! I have called the lady handling everything at least 4 times over the last week with no calls back, no emails in response to my calls, nothing. I am not going to name her here because I do not want my loan approval to be hindered by complaints, but if you need a loan this is not the mortgage company to work with... Read More

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  • Lender Review
    from Jamison, PA
    (5 of 5)
    Recommended!
    Reviewed:

    Pleasure to work with them

    I worked with a great team of people. Very courteous, and most of all, responsive. I would recommend.

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  • Lender Review
    from Woodbridge, VA
    (5 of 5)
    Recommended!
    Reviewed:

    IS IT THE LENDER FAULT OR YOURS?

    I have been in the real estate business for more than 15 years. As a successful agent who sees many different loans and lending companies - I can say without a doubt that I get frustrated when the reputation of a company is put at risk by a few unhappy customers. Most lending companies process 100s of loans each month - and the vast majority of the customers are very happy. It is the select few who were not happy that usually find their way to the internet. In general, the loans processed at Montage are the most difficult of all loans. The client generally has lower credit scores, judgements, collections unpaid, foreclosure, short sale, bankruptcy, etc. The client should be just as happy at closing as they were when they found Montage and the glimmer of hope that they offered them in their credit situation. If Jessica (her name is mentioned in a post here) put her stamp of pre approval on a file - than it will close - unless unexpected things arise - such as additional deragory info in the credit report, or missed payments during the loan process, etc. I have a client with a loan in process with Jessica right now that was pre approved despite some past negatives on his report. Once pre approved he chose to stop making his car payment for two months running. Blame the loan officer if you like - sometimes it may be their fault - but given how many loans they process and the number of satisfied customers - I would have to wonder if the postings found on the internet are from clients who - like my client - chose to do something to prevent the loan from going through. Just my thought... Read More

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  • Lender Review
    from Milwaukee, WI
    (4 of 5)
    Recommended!
    Reviewed:

    Patient

    Very patient. Answered all my questions right away...even giving personal cell phone numbers to contact them when needed.

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  • Lender Review
    from Stafford, VA
    (5 of 5)
    Recommended!
    Reviewed:

    Great Service

    Loved the service provided by everyone at Montage Mortgage. This is my first time buying a home and they took the time to work with me and explain everything in detail. I worked very closely with Michael Wilson and Lea Ann Lopez.

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We specialize in making loans work for people who are purchasing or refinancing a home but may have been turned down by another lender. We use common sense when looking at their situation and we work to discover which options are right for each person.  Our clients are more than a credit score.  Our in-house underwriting team specializes in loans for good people who have experienced credit challenges.   We do not place people into a loan profile formula like the banking industry does.  We can provide a Mortgage Loan Pre-Approval in as fast as 2 Business Days and set a Goal to Close in as fast as 7 Business Days.