Mortgageclose.com, Inc. Ratings & Reviews

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Mortgageclose.com, Inc.

(1 of 5) 2 Reviews

100% of our customers would recommend this lender.

About Mortgageclose.com, Inc.

MortgageClose.com founded by Mr. Chau N. Lam February,2000. Company was founded on simple core values and in everything we do, superior customer service and uncompromised ethical standards with responsible lending. Mortgage Close has streamlined the...

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2 Reviews

(1 of 5)
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  • Lender Review
    from Missouri city, TX Confirmed LendingTree Customer
    (1 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 21, 2011

    Outraged

    (17) (3)
    If I could rate this company less than 1 star, I would. They shouldn't even be listed on lending tree. The initial conversation was good. They ran my credit report, sent me a copy and reviewed the homebuying process with me. They told me that I was approved and needed to send them a $995 deposit to secure them as a lender. They said the deposit would be added to any closing costs and that an approval letter would be sent out as soon as they received the money. Based on the above information, I signed a contract for a house. After several attempts to contact Luis Salgado, the original person we worked with, Armando Roldan ( vice president of the company), called us to say that Luis Salgado no longer worked with the company and that he would take the $995 payment for us and someone else would take over our loan. After a few days passed, I called Mr. Roldan to tell him that no one had contacted us yet. He gave me the phone number of David Lopez and told me to contact him the next day. When I contacted him, he didn't have my file or any information about the loan. I told him that I was already approved and had signed a contract on a house. He suggested starting from the beginning. I decided to cancell my loan and asked for a refund of the $995. No one will respond to my calls or emails. I'm currently fighting to get my money back... Read More

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  • Lender Review
    from TX Confirmed LendingTree Customer
    (1 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 17, 2011

    Disappointed

    (16) (3)
    After a promising first phone call conversation, things went straight downhill from there. No returned phone calls with multiple messages left. No email responses to emails sent. After sending our personal financial information this guy just fell off the planet and did not respond to any communication even after we made it clear we will pursue reporting his deplorable business ethics... Read More

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MortgageClose.com founded by Mr. Chau N. Lam February,2000. Company was founded on simple core values and in everything we do, superior customer service and uncompromised ethical standards with responsible lending. Mortgage Close has streamlined the mortgage process with the capability of closing loans in as little as 10 days.