NBKC Bank Ratings & Reviews

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NMLS ID: 409631

NBKC Bank

(4.4 of 5) 2103 Reviews

98% of our customers would recommend this lender.

About NBKC Bank

NBKC Bank customers spark ideas. They give us feedback and have helped us create the kind of company that consistently provides an exceptional customer experience. So, along with our extremely competitive mortgage rates, we fund FHA, VA and conventional...

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Loan Officers

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Ryan Vick Kansas City, MO
Keith Andrew Kansas City, MO
Brandon Green Kansas City, MO
Justin McGuire Overland Park, KS
Myra McFarland Overland Park, KS
Kevin Kluck Kansas City, MO
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Customer Reviews

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2103 Reviews

(4.4 of 5)
  • Loan Officer Review
    from San Antonio, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Cheryl Kroll

    Cheryl was very attentive and responsive. Her desire to help, and obvious passion for customer service, made my home buying experience a smooth one. I very much appreciate the fact that I found such a professional for my purchase.

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  • Lender Review
    from Montgomery, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Decision

    Although I had a complex financial situation being self employed, Brad dug right in and got the job done. I was very happy with the responsiveness, communication and follow up. Definitely would use again or recommend to a friend. Easy to work with and if he did not know the answer he would find it a follow up.

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  • Loan Officer Review
    from Goodyear, AZ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Painless Uncomplicated & Efficient

    Jason was kind, caring & professional. This was a very smooth, easy, and efficient Refinance. Communication was constant, we encountered no problems. We were impressed with how fast the process went and closed w/in the month. We would highly recommend Jason & NBKC Bank. They were Outstanding to work with, Give Jason a Call.

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  • Loan Officer Review
    from Pueblo, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Cheryl is beyond STELLAR, five star service!

    I'd recommend Cheryl to anyone out there who is looking for a Loan Officer that is quick, efficient, smart, and customer service focused. Cheryl is absolutely top notch, stellar, best-in-class, or any other strongly positive vocabulary word or phrase that one could come up with. She took a seemingly daunting process, made it quick and efficient, and easily navigated me through it. First, Cheryl is ultra responsive. I don't want to set up unreasonable expectations, but I do not recall ever having any sort of messaging (email, text, fax, etc.) that was not fully responded to or at least acknowledged within the hour. She excels at laying out who is responsible and accountable for what, and adhering both parties to an expedited schedule. Trust me, you'll appreciate this as your loan closes in an exceedingly rapid fashion. Very candidly, we had the entire paperwork part of the process done in basically two business days, less than one business week for sure. The entire process was quick, painless, and simple to execute - again, thanks to her skill and expertise. On top of all of that, she is incredibly pleasant to work with, always a bonus. When I am in the market to purchase another property, ,refi, initiate a new loan, etc. Cheryl will be my first and only call, the whole experience was that positive in nature. Do yourself a favor and go straight to the best, work with Cheryl and know that you are in very capable hands... Read More

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  • Lender Review
    from Pueblo, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Cheryl (NBKC Bank) - Both are TOP NOTCH!

    As with any business, you are only as good as those folks providing service on your behalf. See my review on loan officer Cheryl Kroll, she is beyond stellar. Very happy to work with NBKC bank and Cheryl, they'll be my first call for future loan needs!

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  • Loan Officer Review
    from Wesley Chapel, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    Best of the Best

    I sincerely wanted to thank Cheryl for providing outstanding service over the last several weeks. I was facing a high interest rate with my builder’s lender and NBKC had a great loan offer. Cheryl worked with me closely to understand my priorities and limitations to offer a competitive loan and lender credits to meet my needs in a timely manner. She always had a personal touch throughout the process; her communications were succinct and on-point, and she was both patient and transparent throughout. It is rare indeed to find someone that is personable, professional, and thorough at the same time. I have bought and sold many homes in Florida and Alabama over the last 25 years, residential and investment properties, and Cheryl is by far the best loan officer I’ve encountered. I highly recommend her to anyone requiring her services... Read More

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  • Loan Officer Review
    from North Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Awesome purchase experience

    Lisa was our loan officer for a VA home loan purchase and was extremely knowledgeable and helpful during the entire process. She was very patient with us as we were involved in three purchase contracts before this home purchase worked out and finally closed. During the entire time Lisa was very encouraging and helpful. She is truly a sweet person and a true professional.She gets you every advantage she can from lender credits to helping lock in your rate at the perfect time. We would recommend Lisa one 100 times out of 100. Thank you so much again Lisa we could not have finished this process if it weren't for you sticking in there with us. ... Read More

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  • Loan Officer Review
    from Killeen, TX
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    My personal experince working with Justine McGuire

    Justine is EXCELLENT!!! From the beginning he was concerned and very patient with my me and all my questions when I had a question he couldn't give a response to he went and found someone who could give him guidance. He had so much knowledge on VA Loans. His personality, work ethic, and attitude were awesome we couldn't had asked for a better person to talk us through the process and to advise us along the way. I would DEFINATELY recommend Justine to my friends that were looking to buy or refinance there home. I wish everyone had the drive to help and be passionate about their job as he does. I wish him the best... Read More

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  • Loan Officer Review
    from Cary, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Efficient and a Pleasure to Work With

    Jason is a large part of why we're in our new home today. He is easy to talk to on the phone as well as responsive to emails. He is personable and listened well to my questions and was able to answer them all. When other lenders were unable work with us due to their red tape surrounding our recent international living, Jason made it work smoothly in order to get us our home loan. He diligently watched interest rates and locked us in at a great rate. I highly recommend Jason Von Moss for any home loan needs... Read More

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  • Lender Review
    from Cary, NC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Recommended

    Of some well rated banks, NBKC was the bank willing to work with us in relation our recent international living when some other banks had a lot of red tape about that. They were easy to work with and we secured our VA loan on time.

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NBKC Bank customers spark ideas. They give us feedback and have helped us create the kind of company that consistently provides an exceptional customer experience. So, along with our extremely competitive mortgage rates, we fund FHA, VA and conventional loans in all 50 states, we’re committed to providing you with an exceptional mortgage experience – every single time.


NBKC Bank is a full-service, FDIC insured national bank and an approved Fannie Mae and Freddie Mac lender. Along with more than twenty-five years of home lending experience, we offer customers like you an easy and efficient online application process, customized loan options, the lowest possible rates, and ultra-low closing costs. As a bonus, there are never any “miscellaneous” hidden expenses with an NBKC mortgage loan. Our consistently high volume of mortgage loans, low overheads costs, centralized operations, and latest technology allow us to cut your costs significantly. As a direct lender, we approve and fund all of our loans, thereby eliminating the broker or "middleman.” As a result, you enjoy great rates and superior service at a big cost savings. Member FDIC. Equal Housing Lender. NMLS 409631