New American Funding Ratings & Reviews

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NMLS ID: 6606

New American Funding

(4.8 of 5) 167 Reviews

95% of our customers would recommend this lender.

About New American Funding

New American Funding, a National Leader in mortgage banking, prides itself in helping families achieve the American Dream of homeownership. New American Funding has helped thousands by providing financing in both the refinance and purchase markets. With...

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Loan Officers

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Katelyn Steele Tempe, AZ
Irene Martinez Tempe, AZ
Ethan Waterson Tustin, CA
Milt Karavites Greenwood Village, CO
Rumi Venegas Whittier, CA
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Customer Reviews

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167 Reviews

(4.8 of 5)
Review Breakdown
  • Lender Review
    from Salt Lake City, UT Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 2, 2018

    Spammers

    These guys blew my phone up like crazy. 4 phone calls in 4 hours before I finally called them and told them not to call me anymore. That is extremely unnecessary. Didn't appreciate it at all. Used car salesmen much? Silly way to lose a prospective customer.

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  • Lender Review
    from Fort Myers, FL Confirmed LendingTree Customer
    (1 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    December 26, 2017

    complaint

    Became uninterested after receiving calls immediately after checking web site, will not do business with these kind of people!!!!!!

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  • Lender Review
    from Chicago, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 9, 2017

    Too Many Calls

    As New American Funding was one of the banks making an offer for my mortgage, I was not surprised that they called my cell phone to discuss the offer with me. I was surprised, however, when they proceeded to call my cell phone a total of 49 times over the next 3 weeks. Well, today they called me no less than 10 times in 8 hours. Needless to say, I am not doing business with them and don't believe that blowing up a potential client's phone is the best way to get new business... Read More

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  • Lender Review
    from Stamford, CT Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 19, 2017

    Very disappointed

    What they quoted online and over the phone was very different from what they told me after they pulled my credit (which is in the "excellent" range). They also sent the quote for the wrong loan amount and of course the rate for the correct loan amount turned out to be completely different. Waste of time and unnecessary inquiry on my credit report.

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  • Lender Review
    from New York, NY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    September 6, 2017

    Poor service

    Never got back to me after giving bank statements and personal info. Again just trying to get a pre approval amount to buy a home. Verbal is not good. On paper is what I need.

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  • Lender Review
    from Bend, OR Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    September 17, 2017

    Scared away

    I decided to give this lender a pass based upon a poor LendingTree review (lots of paperwork, multiple missed closing dates). I have a long closing but don't need those headaches. Since registering my mortgage needs with LendingTree, I've gotten at least half a dozen calls from NAF. With only one exception, they don't leave detailed messages -- what's recorded is clamor and background noise from a loud bullpen. This sounds a lot like a boiler room operation. Hangups with no messages = very sketchy and annoying. I finally answered one of their calls. What felt like an eternity of dead-air ensued, where I kept saying, "Hello?" with nobody responding. Just as I was going to give up, an irritated person picked up. Her tone was pretty rough. I told her that I was going with a different lender. Since then, I've received another couple of dead-air calls from them. They can't seem to take 'no' for an answer. Even if I was interested in this lender, I'm turned off by the coarseness of their customer acquisition operation.... Read More

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  • Loan Officer Review
    from Alexandria, LA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Happy Homeowners

    Our experience with Patric Rowles was very pleasant, because Patric performed his duties as Loan Officer in a professional manner and with patience and respect. Patric did a wonderful job, leading us and his team from application to closing. Thank you Patric Rowles and the Military Direct Mortgage Team ! Terrell and Patsy

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  • Loan Officer Review
    from Longmont, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Ms.

    Katelyn is wonderful to work with, I was always able to connect with her and she always had answers for any questions or concerns. Very knowledgeable. Katelyn is very personable and great to talk to. Anyone would be lucky to work with Katelyn.

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  • Loan Officer Review
    from Los Banos, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Katelyn Steele is an Amazing Broker!!!!

    I am a U.S Army Veteran. I have worked with many Brokers in the past and they have been good. Kate is not good, she is Great!! I was not able to get the refinance I wanted from other Brokers and Kate came through Amazingly!! She has been attentive and professional through the whole process from start to finish. I ask lots of questions and like to be updated. I texted Kate almost everyday and she never got frustrated or tired but answered in a professional and timely manner. The thing I most appreciate about her is that she is very genuine and caring. I felt she had the best interest in mind for myself and family. This refinance has been the easiest and most pleasant experience I have had because of Kate's expertise. I highly recommend Kate to anyone, she is the Best!! God Bless you Kate!... Read More

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  • Loan Officer Review
    from Wesley Chapel, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Refi

    Kris did a great job of walking me thru the process. He was very responsive and always got back to me in a timely manner

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New American Funding, a National Leader in mortgage banking, prides itself in helping families achieve the American Dream of homeownership. New American Funding has helped thousands by providing financing in both the refinance and purchase markets. With upfront credit approvals and its Preferred Realtor Program, New American Funding has demonstrated its commitment in helping home buyers obtain the best possible financing and service in the industry. New American Funding offers FHA, VA, Conventional, Jumbo, and the Reverse Mortgage loans. New American Funding employs a more targeted and person approach to not only help consumers, but to expand their business by partnering with realtors, builders and industry professionals.