New Penn Financial Ratings & Reviews

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NMLS ID: 3013

New Penn Financial

(4 of 5) 41 Reviews

83% of our customers would recommend this lender.

About New Penn Financial

New Penn Financial, LLC is a leading nationwide lender that serves diverse consumers with a customer-focused, responsive and reliable lending approach. Providing borrowers expertise and personal attention, the company offers some of the lowest mortgage...

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Loan Officers

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Matthew Butt Plymouth Meeting, PA
Lora Ehling Plymouth Meeting, PA
Matthew Tedesco Plymouth Meeting, PA
Scott Jedlinski Haymarket, VA
Charles Beck Charlotte, NC
Jason Asher Portland, OR
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Customer Reviews

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41 Reviews

(4 of 5)
Review Breakdown
  • Lender Review
    from Pottstown, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 29, 2016

    Stress free REFI

    (0) (0)
    We had a great experience with New Penn. Our agent , Paul Bryan, kept us well informed and was on top of things. As soon as he needed paperwork or an answer to any question he emailed me right away, we were never left to feel like we were hanging and waiting for things to go thru. The agent that came to our house for the closing was great also and knew his job inside and out. He answered all of our questions and was very professional. I loved the experience I had and it was so stress free that I actually would do it again ! I have recommended this to my family members. ... Read More

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  • Lender Review
    from Mcdonough, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 21, 2015
    Loan Closed On:
    July 13, 2016

    Best Refinance Ever!

    (0) (0)
    I went through Lending Tree in order to find the best rate to refinance my house. New Penn Financial was the one I chose based on the information received through Lending Tree. Best decision of my house buying life! Never has refinancing been such a pleasant and easy experience. I would recommend both Lending Tree and New Penn Financial to anyone looking to buy or refinance... Read More

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  • Lender Review
    from Locust Grove, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 22, 2016
    Loan Closed On:
    June 30, 2016

    New Penn Financial experience

    (0) (0)
    New Penn Financial offered excellent service in the refinancing of my home. Mike Small provided outstanding assistance explaining next steps and followed through quickly - the transition was very smooth. A valuable employee indeed. Overall .... a job well done by New Penn Financial and Mike Small!

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  • Lender Review
    from Chester, VA
    (5 of 5)
    Recommended!
    Reviewed:

    I will never stray again!

    (0) (0)
    This is my second refinance with NewPenn. The first was three years ago and since the interest rates went down to 3.25 I did another IIRL VA refinance again. The first was with NewPenn’s Jena Burley at 3.75%. She was thoughtful, compassionate, and professionally methodical. The experience was very personal and she spoke clearly and listen very to me very carefully. My wife and I loved Jena! Fast forward to last month- another loan company called and convinced me to let them save me money and take my loan down to 3.25, I let them start to do my refinance. The experience was so brutal & awful and unprofessional I stopped the process and called Jena Burley from New Penn Financial. I found out that Jena had been promoted and did not do this anymore and was introduced to Patricia Taggart. She was even more professional than Jena, very patient with my situation, thoughtful, clever, kept us updated, was even more professional and compassionate than Jena. New Penn Financial now have more electronic tools that make the experience faster and easier than the first time. I will never try another company again since my wife and I now know that all mortgage companies are not equal. “Patricia” My wife and I love you!.... Read More

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  • Lender Review
    from Ringgold, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 20, 2015

    Refinance

    (1) (0)
    Efficient.

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  • Lender Review
    from Hampton, GA
    (5 of 5)
    Recommended!
    Reviewed:

    Professional and smooth....

    (1) (0)
    This is an emailed I sent to Lora Ehling..... I really was scared to try and do the refinancing “thing”….. All the hassle and frustration that comes along with it…. Lora it was rough at first trying to find the right fit for us (FHA, Conventional or VA) a few miscommunications. But as the process went along everything turn out great. I am so glad that you were the first person to reach out to me. Your voice was gentle, calming and not pushy. Whenever I had a question you always say “Good question” and proceed to answer. Making me feel like I was important and my concerns were as well. You returned my calls and responded to my emails in a timely fashion. Your kindness and patience kept me from looking at other finance companies (that were calling me every day). The whole process was quick and painless…. So I want to thank you for being you and continue to keep up the good work. If I come across anyone looking for a finance company New Penn would be the company I will recommend. Thanks again Lora! ... Read More

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  • Loan Officer Review
    from Horsham, PA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Customer Service

    (1) (0)
    I looked at numerous lenders to refinance my home. Joseph by far was the most knowledgeable and responsive. He quickly responded to my emails. He made the process very comfortable. He is the reason I refinance with New Penn Financial. I highly recommend Joseph Kraynak.

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  • Lender Review
    from Hampton, VA
    (1 of 5)
    Reviewed:

    Waste

    (0) (2)
    Had a closing date changed commuication poor keep having to sign different documents and here we are going on two months still not closing

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  • Lender Review
    from Ramer, TN
    (1 of 5)
    Reviewed:

    Customer service gone

    (1) (2)
    From the start Brian Levy was on top of all calls and communications. Very prompt. However, we were told the appraisal of the property was 450.00 and after repeated attempts to take the funds from the bank, Mr. Levy finally said (after 3 days) that the amount was actually 650.00. As of the date (2 weeks ago) that the money was finally authorized to come out of the bank, Mr. Levy has not answered or returned any phone calls at all from us. Very frustrated at this entire process and the loss of 650.00 we dont exactly have just lying around. Not customer service friendly at all. Just curious if we are really about to eat the loss of 650.00... Read More

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  • Lender Review
    from Philadelphia, PA
    (5 of 5)
    Recommended!
    Reviewed:

    thank you

    (2) (1)
    New Penn made this process easy! We really appreciate all the hard work everyone did. Thank you

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New Penn Financial, LLC is a leading nationwide lender that serves diverse consumers with a customer-focused, responsive and reliable lending approach. Providing borrowers expertise and personal attention, the company offers some of the lowest mortgage rates available on a full suite of products and programs, which include fixed-rate loans, adjustable rate mortgage loans (ARMs), jumbo loans, home improvement loans, real estate investor loans, FHA mortgages and more. Founded in 2008, and licensed in 43 states, the company and its reputation have grown rapidly under the guidance of a management team with years of experience in the mortgage industry. New Penn is headquartered in Plymouth Meeting, Pennsylvania and operates branch offices throughout the US.