New Penn Financial Ratings & Reviews

NMLS ID: 3013

New Penn Financial

4.3 of 5 26 Reviews


Who is New Penn Financial?

New Penn Financial, LLC is a leading nationwide lender that serves diverse consumers with a customer-focused, responsive and reliable lending approach. Providing borrowers expertise and personal attention, the company offers some of the lowest mortgage...

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88% of our customers would recommend this lender. (23 of 26)


Customer Reviews


  • (1) (2)

    Review

    Not good customer service. No follow up and limited contact

    By:   (TX)Reviewed On:

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  • (4) (0)

    Friendy, helpful and competent

    Yes, I recommend this lender

    Josh Campbell in the Rapid City, SD office helped us to refinance our loan through the VA. He kept us informed every step of the way, made sure we received the best interest rate available, kept closing charges at a minimum and was always helpful and available to answer any questions we had. It is a terrific relief to get out from under our former mortgage company. We highly recommend Mr. Campbell and this company.

    By:   (Hermosa, SD)Reviewed On:

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  • (5) (0)

    Awesome experience

    Yes, I recommend this lender

    Our advisor, Thomas Henrich, was fantastic from the very first day until closing. He kept us in the loop every step of the way, and he made certain that we fully understood the process. Our rate even went down a few days before closing. We have done several mortgages and refi's in the past, and this was by far the smoothest one ever. Thanks for everything, Tom. I highly recommend this company.

    By:   (Erie, PA)Reviewed On:

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  • (8) (1)

    Very Smooth Process

    Yes, I recommend this lender

    My wife and I refinanced from a 30 FHA mortgage to a 15 year conventional mortgage. Adam Brunner took us through the process and organized each step. He was very clear, answered all questions promptly, and followed through with us. We were given several options and ended up with the loan that we hoped for. This could not have gone better. An excellent experience.

    By:   (Charlottesville, Virginia)Reviewed On:

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  • (7) (6)

    Kudos to Amanda S and New Penn

    Yes, I recommend this lender

    I did a VA Streamline refinance with New Penn. Quick, easy and painless. I just signed the papers yesterday, closing in just under two weeks. Tremendous customer service, if you're reading this review, ask for Amanda. You are guaranteed to receive a pleasant, professional, and personal experience. Kudos.

    By:   (Fredericksburg, VA)Reviewed On:

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  • (6) (33)

    No, thank you

    The experience with Lending Tree has been way too much. This particular lender has called and e-mailed multiple times. Since I didn't respond, you'd think that they'd get the hint, but I guess not.

    By:   (VA)Reviewed On:

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  • (7) (7)

    Brian Hollingsworth of New Penn Financial

    Yes, I recommend this lender

    I was so impressed with the work of Brian Hollingsworth and New Penn Financial to refinance my home. He was so helpful and prompt in answering my concerns. He followed through with every promise he made. He got me a great rate and refinanced in 2 weeks. I really appreciate his hard work and would definitely recommend him.

    By:   (South Bend IN)Reviewed On:

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  • (7) (0)

    First Rate Service !!

    Yes, I recommend this lender

    We recently refinanced our mortgage with New Penn and Tricia Taggart was our mortgage consultant. I know from past experience that mortgage apps can be very stressful, but this time it was a breeze. Going through the process with Tricia guiding us could not have been easier. She is extremely knowledgeable and kept us informed of the rates and our options throughout the whole process. We had many questions along the way and she graciously took the time on many occasions to speak with me after 5pm (which is when most people are able to handle their personal business matters). Honestly, dealing with Tricia Taggart and New Penn was terrific and I would not hesitate to recommend them to anyone.

    By:   (PA)Reviewed On:

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  • (10) (0)

    Great Service

    Yes, I recommend this lender

    After being told by every bank in creation that we could not refinance our mortgage, Mark Weiss and New Penn managed to get it done, quickly and professionally. Excellent service from start to finish. I would definitely recommend them.

    By:   (Westbury, NY)Reviewed On:

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  • (13) (1)

    Quick & Super Easy to work with!

    Yes, I recommend this lender

    I received a postcard in the the mail and picked up the phone and Paul Metzger answered. I normally would not respond to an ad to a person/company I did not know, but something told me to do it! Frankly, it was the BEST decision I made because not only did we refinance and save a significant amount of money and lower our interest rate, but the professionalism and service that we received from Paul was nothing short of EXCELLENT. His efficiency, follow-up and timely updates during the 3 week process (NO KIDDING!) was outstanding. As a type A, get it done type of person myself, I greatly appreciated the way Paul worked with us. He is experienced, sharp and knows the mortgage business today. I highly recommend his services and am very VERY glad I made that call!

    By:   (Charlotte, NC)Reviewed On:

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New Penn Financial, LLC is a leading nationwide lender that serves diverse consumers with a customer-focused, responsive and reliable lending approach. Providing borrowers expertise and personal attention, the company offers some of the lowest mortgage rates available on a full suite of products and programs, which include fixed-rate loans, adjustable rate mortgage loans (ARMs), jumbo loans, home improvement loans, real estate investor loans, FHA mortgages and more. Founded in 2008, and licensed in 43 states, the company and its reputation have grown rapidly under the guidance of a management team with years of experience in the mortgage industry. New Penn is headquartered in Plymouth Meeting, Pennsylvania and operates branch offices throughout the US.
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