New Roads Auto Ratings & Reviews

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New Roads Auto

(5 of 5) 20 Reviews

100% of our customers would recommend this lender.

About New Roads Auto

New Roads Auto Loans is a direct to consumer auto loan company. We specialize in financing customers with an open or discharged chapter 7 bankruptcy, low credit score, prior repossession, collection accounts and charge offs. Best of all, our auto finance...

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Customer Reviews

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20 Reviews

(5 of 5)
Review Breakdown
  • (20)
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  • Lender Review
    from Loganville, GA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    Awesome Service!

    I had a very seamless experience. I would recommend New Roads Auto Loans for people who are trying to re-establish there credit. Lisa Argon and Iris Amaya-Lopez provided A++ service.

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  • Lender Review
    from Urbana, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    If I Could Give You 10 Stars - I would!

    It was kind of hard trying to find out how to write a review about new road loans.OMG where do I begin I had the pleasure to work with Lynn Witter and I must say she was an amazing person she walked me through this process with a very very big heart and what I was trying to give up Lynn would let me give up her personality was great attitude was amazing I would recommend new road loans to each and everyone and I wanna thank you guys for the bottom of my heart may God bless, Lynn I give you a five stars if I could give you a 10 stars Iwould but it only lets me go to five... Read More

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  • Lender Review
    from Charleston, SC
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    Excellent Service!

    Excellent service; due to poor choices and bad decisions my credit is in pretty bad shape so after many failed attempts and terrible experiences at several different car lots we found New Roads Auto Loans and upon reading many great reviews and having nothing to lose we started the process a very easy process I might add , almost immediately I was contacted by a lady who would soon become my guardian angel our loan agent Lynn Witter went above and beyond during our whole car buying experience she was so helpful on every aspect even firm when I might have made a mistake or two , she is very experienced in the whole car buying experience, she answered every question I had and taught me what to look for and to expect , she even dealt with the salesperson , even though we have a three hour time difference she always made time for me even after hours , not only did my family and I get the vehicle of our dreams I feel like I made a friend for life , in closing I highly recommend New Roads Auto Loans and I hope you get Lynn Witter or someone as equally caring , Tim Russell North Charleston South Carolin... Read More

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  • Lender Review
    from Denver, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    Awesome Service!

    I contacted New Roads Auto Loans a couple years after hitting a very rough patch in life - being laid off and credit hitting rock bottom. I really didn't think I'd qualify for a loan. Everyone I worked with at New Roads was awesome, especially Natalie. In my situation, you don't think you can "have your cake and eat it too", but Natalie helped me every step of the way to get me into a beautiful Jeep. Thank you New Roads Auto Loans... Read More

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  • Lender Review
    from Princeton, KY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    I give NRAL 5 stars

    I'm trying to write a review about the incredible quality service I got. I worked with Jeremy Burrus. I was in a big mess. I had just filed bankruptcy and my bankruptcy wasn't discharged yet I owned my car I had. It was old but up till now it was still running. In late March it decided to quit running, I was devastated what was I gonna do? I work two jobs, I need a car but no one would work with me yet. I received many of the car loan applications in the mail following my bankruptcy but I threw them out. I had no intention of buying a car. Not until my car quit on me, so here I am devastated. I got a ride home from work and just happened to find New Roads in my mail box. I was so sick with worry. I heard horror stories about bankruptcy and loans that I was sick. But contacting them and working with Jeremy was so easy. And he looked out for me. He did his homework on the cars I looked at to buy he didn't let me walk away without putting me in a great deal. As far as my payments went they were so much better than I expected. I can't thank them enough for the help he and the rest of the team did for me I give NRAL 5 stars... Read More

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  • Lender Review
    from Spokane, WA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    5 Stars All The Way!

    I searched high and low for a company that would take a chance on me and finally found this company. I had some real issues on my end but Heidi and Iris were diligent and always in contact with me, no matter how many times I called. Their side, document wise, was super simple. Everything is done digitally which made sending and signing documents a breeze. Once my end was resolved, funding was immediate and the dealer I was working with was very pleased with how they expedited funding... Read More

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  • Lender Review
    from Chicago, IL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    Attentive To My Needs!

    I wanted to take the time to thank New Roads Auto Loans for their services. Last week I applied and received immediate approval. I began working with an amazing young lady, Jessica; whom was with me every step of the way. Every step I took, Jessica was right there with me. She guided me, educated me and made this process so easy. She answered every call, every email, every emergency as if she was doing for herself. This young lady is the best at what she does and I'm telling you i would not me in my new car that she found for me. Jessica thank you from the Heavens for being such an angel and being so attentive to my needs... Read More

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  • Lender Review
    from Selma, AL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    Special Thank You to New Roads Auto Loans

    I am very thankful to have New Roads Auto Loans finance my car loan. Lynn was extremely helpful, even assisted in the evening and on the weekend. I greatly appreciate the great customer service and it truly felt like you cared. The process took about a week and a half from applying to picking up my car. They do require references they will call and verify also will verify your address and employment/income before final approval. Lynn helped with working with dealership, I picked the car I wanted and she basically took care of the rest. They overnight the check to dealership so you might not be able to take home your car same day. I was able to get a Certified Pre-Owned 2017 Toyota Corolla with $0 down, better than ANYWHERE I could have gotten and with my credit score it was very comparable to rates I would have had with a down payment. Thank you New Roads Auto Loans... Read More

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  • Lender Review
    from South Bend, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    I was able to get the vehicle I truly wanted!

    Great staff to work with, especially Pamela Macias and Iris Amaya-Lopez. I was able to get the vehicle I truly wanted and love!!! Pam was a big help from start to finish!

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  • Lender Review
    from Sacramento, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance

    Excellent Service!

    I would like to thank New Roads Auto Loans for financing my auto loan. A special thanks goes out to Lisa Argon for her excellent customer service & her patience from start to finish. I feel like I have gain a friend throughout the whole process and management should continue to in courage to keep up the good work.

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New Roads Auto Loans is a direct to consumer auto loan company. We specialize in financing customers with an open or discharged chapter 7 bankruptcy, low credit score, prior repossession, collection accounts and charge offs. Best of all, our auto finance program does not require any down payment, that's right ZERO down payment. We can finance you into a new or used vehicle from any dealership in your area--no private party transactions Our staff not only helps you secure financing for your vehicle, we also help you locate, shop for and buy the right vehicle at the right price. We have financed over 800,000 vehicles through our parent company since 1991. New Roads Auto Loans is rated BBB A+ and we are listed on the NASDAQ stock exchange under CPSS. We are not a loan broker or lead generation company, we ARE the LENDER. We make auto loans directly to you!!