North American Savings Bank Ratings & Reviews

Write Review
NMLS ID: 400039

North American Savings Bank

(4 of 5) 2126 Reviews

97% of our customers would recommend this lender.

About North American Savings Bank

Who is NASB? North American Savings Bank F.S.B. (NASB) was chartered in Kansas City in 1927. Today, NASB has assets of over $1.2 billion and has closed nearly $9 billion in residential loans since 2008.  Nationally, NASB is one of the top 25...

Read more

Loan Officers

View All
Brad Krzysztow Kansas City, MO
Jason Larkins Kansas City, MO
Tonja Reynolds Kansas City, MO
Brian Smith Kansas City, MO
Jeffrey McDaniel Kansas City, MO
Greg Morales Kansas City, MO
View all

Customer Reviews

Write Review

2126 Reviews

(4 of 5)
  • Loan Officer Review
    from Noblesville, IN
    (5 of 5)
    Recommended!
    Reviewed:

    Great Banker

    (0) (0)
    Brian was one of the most knowledgeable banking representatives I have ever talked with. He was very prompt in his communications.

    Was this review helpful?

  • Lender Review
    from Brighton, CO
    (5 of 5)
    Recommended!
    Reviewed:

    Mortgage review

    (0) (0)
    I am very happy with the Refinance completed by Brad Krzysztow and North American Savings Bank. Every part of the process was simple and painless. They did exactly what they said they would. The loan closed on schedule and I am going to refer them to anyone in my family and friend circle who's looking for Loan services. Thank you Brad and NASB!

    Was this review helpful?

  • Loan Officer Review
    from Brighton, CO
    (5 of 5)
    Recommended!
    Reviewed:

    Mortgage review

    (0) (0)
    Brad is a true professional. He was courteous, proficient, knowledgeable, and efficient during the entire loan process. My loan closed on time and everything went as expected. I asked him to send me several business cards so I can refer him to my family members and close friends. It was a pleasure dealing with Brad and NASB bank.

    Was this review helpful?

  • Lender Review
    from Shelbyville, KY
    (5 of 5)
    Recommended!
    Reviewed:

    Highly Recommend

    (0) (0)
    NASB did a great job assistancing me with my refi, they have a great online system that makes it easy to submit necessary documents & communication with their agents was always easy, I never felt out of the loop or ignored. I would highly recommend NASB to anyone looking to purchase or refi a mortgage.

    Was this review helpful?

  • Loan Officer Review
    from Shelbyville, KY
    (5 of 5)
    Recommended!
    Reviewed:

    Outstanding Service

    (0) (0)
    Ryan did a fantastic job helping me refinance my home. He was always cheerful, professional & honest with every facet of the mortgage refi process. Despite delays from 3rd parties during my refi, Ryan made sure I was aware of the status of my loan at all times, was available via email or phone calls any time I had questions & worked with me without fail to ensure we received the information NASB needed to complete the loan process. Ryan displayed an outstanding service during my refi, as a result, I would highly recommend Ryan & NASB to anyone looking to refinance their home in the future... Read More

    Was this review helpful?

  • Loan Officer Review
    from Kaneohe, HI
    (5 of 5)
    Recommended!
    Reviewed:

    Could not have been a better experience

    (0) (0)
    Personally negotiated with the title and escrow company to reduce closing costs by over $1000 after they tried to raise the costs between initial and final closing documents were signed. Always easy to reach and very responsive, even outside normal hours and on weekends.

    Was this review helpful?

  • Lender Review
    from Denver, CO
    (5 of 5)
    Recommended!
    Reviewed:

    Good for NASB in hiring the right people

    (1) (0)
    I was skeptical of using Lending Tree as a source for a mortgage refinance. I had already begun the process with my local bank and initially seem satisfied with them. Surprisingly to me, I began receiving unsolicited offers from other lenders and out of curiosity I went to the Lending Tree website. Somehow in this initial contact, I received a call from Venus representing NASB and by the end of that first call, I was so impressed with Venus, I decided to cancel my local bank refinancing. The principal reason was because Venus suggested a VA refinance that I had never considered. Within 24 hours she delivered to me a copy of my Certificate of Eligibility and I was on my way. Throughout the entire process, Venus was simply the kind of person you would want in what otherwise could be a difficult ordeal; to help you through the maze of forms, answering countless questions, keeping you on tract through the appraisal process, and ultimately coordinating the closing. She was always responsive either through emails or phone calls and she was quick to respond. She never left you wondering or dangling. In short, she was a breath of fresh air.... Read More

    Was this review helpful?

  • Loan Officer Review
    from Forest Hill, MD
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Loan Officer - Brian Smith

    (0) (0)
    Excellent Loan Officer who guided us through the process. Brian Smith was there every step of the way with information, assistance and advice. I highly recommend him.

    Was this review helpful?

  • Lender Review
    from Corona, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Best Loan Experience Ever.

    (0) (0)
    NASB and their team of experts were not only efficient, professional and productive in handling our VA refinance, they were also kind, comforting and friendly in their availability to answer our many phone calls during the process. We definitely recommend North American Savings Bank for a new mortgage or refinance, as our experience was most enjoyable.

    Was this review helpful?

  • Loan Officer Review
    from Corona, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Best Loan Experience Ever.

    (0) (0)
    I shopped around for several months looking for a financial institution to refinance our mortgage. I kept getting different answers to my questions regarding VA refinancing, until I spoke with Tracey. She answered all my questions effortlessly, as she has years of experience and knowledge. She made us feel comfortable and reassured as she locked us in at a great rate and we began the refinancing process. She and her team of experts at NASB worked tirelessly to get our loan to close on time during the busiest season of the year. We are grateful to Tracey for providing us with a truly enjoyable home mortgage refinancing experience. We will definitely refer our friends and family to Tracey at NASB... Read More

    Was this review helpful?

Who is NASB? North American Savings Bank F.S.B. (NASB) was chartered in Kansas City in 1927. Today, NASB has assets of over $1.2 billion and has closed nearly $9 billion in residential loans since 2008.  Nationally, NASB is one of the top 25 VA lenders and one of top 100 mortgage lenders. Our success is based on giving our customers courteous, fast, and professional service, while providing them with highly competitive rates and minimal lender fees. NASB began our internet lending operations in 1999; we were one of the first banks to have an online lending presence.  Our loan officers, processors, underwriters and staff have years of experience lending in all 50 states, and they can help you determine whether a FHA, VA, or conventional loan best suits your needs.  We take care to make sure that you, the customer, are educated and well-informed at every step of the lending process, and our internet lending expertise helps make your mortgage application smooth and efficient. Contact NASB today; we’d be happy to speak with you!  Equal Housing Lender, Member FDIC.  NMLS 400039