North American Savings Bank Ratings & Reviews

NMLS ID: 400039

North American Savings Bank

4.3 of 5 2048 Reviews


Who is North American Savings Bank?

Who is NASB? North American Savings Bank F.S.B. (NASB) was chartered in Kansas City in 1927. Today, NASB has assets of over $1.2 billion and has closed nearly $9 billion in residential loans since 2008.  Nationally, NASB is one of the top 25...

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Awards



97% of our customers would recommend this lender. (252 of 260)


Customer Reviews


  • (0) (0)

    NASB and King a good combination!

    Yes, I recommend this lender

    Good experience working with King the loan officer! He was patient and kind with me and you could tell he wanted to close the loan for our sake which he did.

    By:   (Sonora, CA)Reviewed On:

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  • (0) (0)

    Easy Refinance

    Yes, I recommend this lender

    I worked with Jon Barrett om my refinance which went thru quickly without any issues. Jon kept me updated with what was going on a couple of times a week until completion. By far the easiest refinance I have ever done.

    By:   (West Palm Beach, FL)Reviewed On:

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  • (0) (0)

    Awesome bank to deal with

    Yes, I recommend this lender

    I went with Jon Barrett, and he helped me clear to the end. He is always just a phone call away. And always happy to answer any and all of my questions. I will definitely go thru him personally again for our next home buy.

    By:   (Bossier City, LA)Reviewed On:

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  • (0) (0)

    Great experience. Painless.

    Yes, I recommend this lender

    Very pleased.

    By:   (Gig Harbor, WA)Reviewed On:

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  • (1) (2)

    Exceptional Mark Denham Loan Officer

    Yes, I recommend this lender

    Mark Denham is our loan officer. We answered a questionnaire online, and the next thing we knew Mark reached out to us June 6th and stayed with us to the day before closing on August 11. Ours was a VA Home Loan. He asked specific questions, researched the requirements, followed-up timely with concise answers and recommendations, and kept us informed of the next steps and the status of them along the way. He gave us the kind of customer service one could become accustomed to!!! Thank you Mark, Tara, and Lisa, and to the whole support team at NASB!

    By:   (Montana)Reviewed On:

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  • (0) (1)

    pleasently surprised

    Yes, I recommend this lender

    refinancing with a not so recognizable bank was scary at first. but the loan consultant made my fears go away quickly. Tracey Radinovic was all over this refinancing. she made dealing with a "strange to me" bank a pleasant experience. I was guided trough the steps, received a fare rate, a was happy with the results, more importantly, the refinance was done before I knew it and closing was a breeze. thank you

    By:   (Orlando Florida area)Reviewed On:

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  • (0) (1)

    Helpful and To the Point

    Yes, I recommend this lender

    Ryan was helpful throughout and immediate at once, every time we needed anything.

    By:   (Kansa City, MO)Reviewed On:

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  • (1) (1)

    AWESOME LENDER!

    Yes, I recommend this lender

    This company truly is AWESOME in every stage of the lending and buying process. From the very beginning the customer service was great. I could call them or email them and have a response with in minutes. They take time to explain everything and make sure that you understand where your paperwork is in the process from the start to finish. I was a little skeptical at first with doing things online and over the phone instead of in person but because of their attentiveness and quick responses it was not an issue to work long distance with them at all. Everything went so smooth and this company makes buying a house fell really good. Venus Wieduwilt was my agent and she was AWESOME! I would recommend this company to anyone presently or formerly in the Military looking to buy a home as they truly take care of Veteran.

    By:   (Huntsville, AL.)Reviewed On:

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  • (2) (1)

    Amazing Experience with NASB and King Leong

    Yes, I recommend this lender

    I just closed on my 3rd home mortgage in my lifetime. NASB and King have raised my expectations of what the refinance process should feel like. I was able to attain a rate that the large banks would not compete with AND get personalized customer service. I will be recommending NASB and King to anyone looking to Refi.

    By:   (Clarksville, TN)Reviewed On:

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  • (1) (1)

    NASB 5 Stars!

    Yes, I recommend this lender

    I would like to thank and recommend NASB as a mortgage lender and specifically applaud Jon Barrett and Zach Masters. Jon and Zach were very polite, professional and informative from the first initial call until the day I closed on my mortgage. As a veteran, I used my benefit of a VA loan to purchase my house and luckily Jon was very familiar with the VA loan process which cannot be said for other lenders. Jon knew all the steps and procedures the VA requires to get the loan process which can be very cumbersome and time consuming. One major issue that cropped up days before the initial closing date was that the legal description of the property of my newly constructed home was a detached condominium. This simple description through my loan process into a tailspin because now the VA would have to approve the condo association before proceeding with the loan even though all the homes in the development were single family homes. Jon quickly provided my builder with the condo approval package so the process could be quickly moved along. He even offered to help my builder and his agent with filling out the package. This delay ended up putting my closing off for almost 90 days until the VA approval came in. Jon and Zach worked diligently to keep me informed and kept in touch with my builder to make sure they were progressing with the VA package. I was always kept up to speed and best of all Jon was able to keep my initial interest rate locked for the entire time of the delay at no cost. I will recommend NASB and specifically Jon Barrett and Zach Masters to anyone I know that’s in the market for a home.

    By:   (Grand Rapids, MI)Reviewed On:

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Who is NASB? North American Savings Bank F.S.B. (NASB) was chartered in Kansas City in 1927. Today, NASB has assets of over $1.2 billion and has closed nearly $9 billion in residential loans since 2008.  Nationally, NASB is one of the top 25 VA lenders and one of top 100 mortgage lenders. Our success is based on giving our customers courteous, fast, and professional service, while providing them with highly competitive rates and minimal lender fees. NASB began our internet lending operations in 1999; we were one of the first banks to have an online lending presence.  Our loan officers, processors, underwriters and staff have years of experience lending in all 50 states, and they can help you determine whether a FHA, VA, or conventional loan best suits your needs.  We take care to make sure that you, the customer, are educated and well-informed at every step of the lending process, and our internet lending expertise helps make your mortgage application smooth and efficient. Contact NASB today; we’d be happy to speak with you!  Equal Housing Lender, Member FDIC.  NMLS 400039
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