North American Savings Bank Ratings & Reviews

NMLS ID: 400039

North American Savings Bank

4.2 of 5 2040 Reviews


Who is North American Savings Bank?

Who is NASB? North American Savings Bank F.S.B. (NASB) was chartered in Kansas City in 1927. Today, NASB has assets of over $1.2 billion and has closed nearly $9 billion in residential loans since 2008.  Nationally, NASB is one of the top 25...

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Awards



97% of our customers would recommend this lender. (244 of 252)


Customer Reviews


  • (0) (0)

    Amazing Experience with NASB and King Leong

    Yes, I recommend this lender

    I just closed on my 3rd home mortgage in my lifetime. NASB and King have raised my expectations of what the refinance process should feel like. I was able to attain a rate that the large banks would not compete with AND get personalized customer service. I will be recommending NASB and King to anyone looking to Refi.

    By:   (Clarksville, TN)Reviewed On:

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  • (0) (0)

    NASB 5 Stars!

    Yes, I recommend this lender

    I would like to thank and recommend NASB as a mortgage lender and specifically applaud Jon Barrett and Zach Masters. Jon and Zach were very polite, professional and informative from the first initial call until the day I closed on my mortgage. As a veteran, I used my benefit of a VA loan to purchase my house and luckily Jon was very familiar with the VA loan process which cannot be said for other lenders. Jon knew all the steps and procedures the VA requires to get the loan process which can be very cumbersome and time consuming. One major issue that cropped up days before the initial closing date was that the legal description of the property of my newly constructed home was a detached condominium. This simple description through my loan process into a tailspin because now the VA would have to approve the condo association before proceeding with the loan even though all the homes in the development were single family homes. Jon quickly provided my builder with the condo approval package so the process could be quickly moved along. He even offered to help my builder and his agent with filling out the package. This delay ended up putting my closing off for almost 90 days until the VA approval came in. Jon and Zach worked diligently to keep me informed and kept in touch with my builder to make sure they were progressing with the VA package. I was always kept up to speed and best of all Jon was able to keep my initial interest rate locked for the entire time of the delay at no cost. I will recommend NASB and specifically Jon Barrett and Zach Masters to anyone I know that’s in the market for a home.

    By:   (Grand Rapids, MI)Reviewed On:

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  • (0) (0)

    Excelent

    Yes, I recommend this lender

    Got my VA loan approved when no one else could. Outstanding service

    By:   (Clinton MD)Reviewed On:

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  • (0) (0)

    NASB

    Yes, I recommend this lender

    Although most of our contact with NASB has been through a dynamite rep named Karen Sallee I have had limited contact with a few other associates and they have all been very helpful and kind.

    By:   (Sullivan, OH)Reviewed On:

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  • (1) (0)

    Great Job Jon

    Yes, I recommend this lender

    I would not use anyone else for future transactions. Jon Barrett did a fantastic job throughout the process. He was more helpful than our agent!

    By:   (Seattle)Reviewed On:

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  • (0) (0)

    NASB Proved to be an Excellent Experience

    Yes, I recommend this lender

    I have done Purchase / refi. 5 times over the years. Never heard of NASB before, however I was glad that I stuck with them. From my initial call to closing has been nothing but superb.Even though we communicated mostly via email,and did everything electronically, whenever I felt I needed additional answers via a phone call, Mark Denham never hesitated to return my call and always was prompt to get my questions answered. I would definitely recommend NASB.

    By:   (Ria from Virginia)Reviewed On:

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  • (2) (0)

    Great rates

    Yes, I recommend this lender

    We shopped around and North American Savings Bank beat all competitors. Not only did my husband and I get a super low interest rate but my daughter did also on her first home purchase. Highly recommend this bank to anyone looking for great service and low rates!

    By:   (Chattanooga TN)Reviewed On:

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  • (3) (1)

    Excellent Experience

    Yes, I recommend this lender

    The loan officer, Nick Link, was friendly and helpful as was his supervisor, Eric Miller. He was always prompt in returning calls and following up regarding questions. The process was handled professionally and smoothly. The VA loans tend get tangled in red tape and Nick was able to provide advice and guidance through the entire process. Very happy. Thanks Nick Link and NASB.

    By:   (Pennsylvania)Reviewed On:

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  • (2) (3)

    Skip North American Savings Bank

    Started refinance with Nick things were going OK then there was a problem with a credit card fro 5 years earlier, which must of made the loan not possible. This I would of understood, But I never heard from them again? called Nick several times no response? I even called his supervisor no response? E-Mailed them no response? IS THIS THE COMPANY YOU WANT TO DUE BUSNESS WITH?????????????

    By:   (CALIF.)Reviewed On:

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  • (2) (2)

    Five Stars

    Yes, I recommend this lender

    Smooth process

    By:   (Fort Myers, FL)Reviewed On:

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Who is NASB? North American Savings Bank F.S.B. (NASB) was chartered in Kansas City in 1927. Today, NASB has assets of over $1.2 billion and has closed nearly $9 billion in residential loans since 2008.  Nationally, NASB is one of the top 25 VA lenders and one of top 100 mortgage lenders. Our success is based on giving our customers courteous, fast, and professional service, while providing them with highly competitive rates and minimal lender fees. NASB began our internet lending operations in 1999; we were one of the first banks to have an online lending presence.  Our loan officers, processors, underwriters and staff have years of experience lending in all 50 states, and they can help you determine whether a FHA, VA, or conventional loan best suits your needs.  We take care to make sure that you, the customer, are educated and well-informed at every step of the lending process, and our internet lending expertise helps make your mortgage application smooth and efficient. Contact NASB today; we’d be happy to speak with you!  Equal Housing Lender, Member FDIC.  NMLS 400039
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