Nova Home Loans
0% of our customers would recommend this lender.
About Nova Home Loans
NOVA® Home Loans was founded in 1980 and is one of the fastest growing lenders in the Southwest. NOVA® is licensed in 13 states and has branch locations throughout Arizona, Colorado and Nevada. NOVA® has the lending strength to compete with large national...Read more
Lender ReviewStephanie from Tucson, AZ
too many optstacles to become a home ownerThe customer service could improve tremendously. Communication between the loans officers and client was very poor. I started with them back in January of 2017 and it took them over two weeks to process my application. Once processed they qualified me for a very low amount to where I could not even afford a home, this was through the down payment program. A week later they had me come in to sign some loan paperwork and stated they could do $100,000 through an FHA loan and $125,000 if I paid of some of my debt, which wasn't a lot. When I went back the story then changed and now my payoff amount was higher than they had stated. For two months they gave me the run around, and would give me different information each time making it very difficult to even get a loan pre approval letter from them to make my home offers. I finally gave up and went with Academy mortgage who pre-approved me for $160,000 the same day I walked through the door. That same day I went to look for my home and put my offer. The loans company sent the pre-approval to the seller and my offer was accepted, all within 24hrs. The loans agent and personal kept excellent communication though out the entire process and kept me up to date on the progress to closure. They were also very great at communicating with my realtor. Thanks to Academy Mortgage and their excellent service, I will be moving into my new home next week. Wish Nova home loans would have been as supportive as they were...very disappointed... Read More
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