Nova Home Loans Ratings & Reviews

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NMLS ID: 3087

Nova Home Loans

(3.7 of 5) 3 Reviews

67% of our customers would recommend this lender.

About Nova Home Loans

NOVA® Home Loans was founded in 1980 and is one of the fastest growing lenders in the Southwest. NOVA® is licensed in 13 states and has branch locations throughout Arizona, Colorado and Nevada. NOVA® has the lending strength to compete with large national...

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Loan Officers

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Brice McCallum Scottsdale, AZ
Dustin Dehart Las Vegas, NV
Paul Volpe Tucson, AZ
Raymond Desmond Tucson, AZ
Jon Volpe Tucson, AZ
Bert Carpenter Chandler, AZ
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Customer Reviews

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3 Reviews

(3.7 of 5)
Review Breakdown
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  • Lender Review
    from Tucson, AZ
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    too many optstacles to become a home owner

    The customer service could improve tremendously. Communication between the loans officers and client was very poor. I started with them back in January of 2017 and it took them over two weeks to process my application. Once processed they qualified me for a very low amount to where I could not even afford a home, this was through the down payment program. A week later they had me come in to sign some loan paperwork and stated they could do $100,000 through an FHA loan and $125,000 if I paid of some of my debt, which wasn't a lot. When I went back the story then changed and now my payoff amount was higher than they had stated. For two months they gave me the run around, and would give me different information each time making it very difficult to even get a loan pre approval letter from them to make my home offers. I finally gave up and went with Academy mortgage who pre-approved me for $160,000 the same day I walked through the door. That same day I went to look for my home and put my offer. The loans company sent the pre-approval to the seller and my offer was accepted, all within 24hrs. The loans agent and personal kept excellent communication though out the entire process and kept me up to date on the progress to closure. They were also very great at communicating with my realtor. Thanks to Academy Mortgage and their excellent service, I will be moving into my new home next week. Wish Nova home loans would have been as supportive as they were...very disappointed... Read More

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  • Loan Officer Review
    from Henderson, NV
    (5 of 5)
    Recommended!
    Reviewed:

    Dehart Team is Awesome

    The Dehart Team have become family- From the time we made our first contact to getting our keys to our new home, the team was professional, communicated daily (sometimes hourly Dennis LOL), but most of all put all anxiety with financing & funding to rest- My wife, being a real estate attorney was very hands on in our home buying experience. To say that she was "involved" would be an understatement- They answered all of her questions & even helped explain to her some things about the "Frank & Dodd" legislation- Thanks Dustin The Dehart team not only met our expectations, but exceeded them- Would recommend then to any & all- Absolutely Awesome Amazing @ their profession... Read More

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  • Loan Officer Review
    from Encino, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Experience

    Working with Brice and the entire team at Southwest Direct Mortgage was an extreme pleasure. I came to them with a very difficult and unique buying situation with terms I doubt any other lender could of accomplished. With constant communication and a lot of hand holding, Brice walked us through without issue. He and his team never faltered and made quick work out of the buying process. I can't thank them enough for all the hard work and quick close. I know I won't be calling anyone else when the time comes to do this again. Brice and the team at Southwest Direct Mortgage have earned a customer for life... Read More

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NOVA® Home Loans was founded in 1980 and is one of the fastest growing lenders in the Southwest. NOVA® is licensed in 13 states and has branch locations throughout Arizona, Colorado and Nevada. NOVA® has the lending strength to compete with large national financial institutions along with the resources to provide our customers with loan programs that traditional banking relationships may not offer. Personal commitment to professional excellence, coupled with a strong desire to help others, is the common thread among the Loan Officers at NOVA®. We often hear that the experiences that our clients have are far superior to those encountered at other lending institutions. We're proud of that difference, and of the long lasting relationships we have forged with our clients, their friends and their families!