OnDeck Ratings & Reviews

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OnDeck

(4.3 of 5) 7 Reviews

86% of our customers would recommend this lender.

About OnDeck

Since 2007, we’ve issued over $6 billion in loans for many business needs including inventory purchase, equipment acquisition, hiring, and general corporate purposes. Serving more than 700 industries throughout the country, OnDeck has been trusted by...

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Customer Reviews

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7 Reviews

(4.3 of 5)
Review Breakdown
  • Lender Review
    from Los Angeles, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Small Business Loan
    Services:
    Closed loan with this lender

    Administrator

    (5) (4)
    The whole experience with Lending with OnDeck is rewarding compared to dealing with Banks over the years. It is Lending made simple and you are more than a number--you are a person. Banks with days and weeks of paperwork for analysis. Waste of time. OnDeck is straight to the point: fast, simple, efficient and no- Hassle. 24 Hour renewal,24-48 Hour New Loans. Why would I waste my valuable time with Banks. Ask yourself the next time you want Business Capital and the Answer is OnDeck!!! James Moncton,N.B. Canad... Read More

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  • Lender Review
    from Schenectady, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Excellent Service!

    (6) (2)
    Excellent attention to customer service and follow through

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  • Lender Review
    from Las Vegas, NV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Small Business Loan
    Services:
    Closed loan with this lender

    Owner

    (6) (3)
    As a owner it is important when a lender is clear and helpful to understand your needs and your time, and the OnDeck Team knows how. There is no application to fill out and the process is quick. Most importantly the approval routine is friendly. The loan servicing procedures make you want to come back and do business again and again. Sincerely, Darrell

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  • Lender Review
    from East Freedom, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Small Business Loan
    Services:
    I'm currently working with this lender

    The best

    (5) (3)
    They are vey fast. The rates and customer service is excellent. When you need to grow they are a top notch lender ! By Far the best all around.

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  • Lender Review
    from Saugerties, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Small Business Loan
    Services:
    Closed loan with this lender

    Ondeck professionalism

    (6) (4)
    Well nobody likes to pay the interest rate they offer but as far as customer service and getting ur money quickly......You can't ask for anything better than that! Once you are approved, they move fast and are very friendly staff.

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  • Lender Review
    from Lake Oswego, OR
    (1 of 5)
    Reviewed:
    Loan Type:
    Small Business Loan
    Services:
    I'm currently working with this lender

    Exhaust all other options before using OnDeck

    (3) (1)
    They were happy to loan money for my business. The rates are 47%APR, payments taken daily from merchant services over a period of 18months. They charged $2500 origination fee, and you can not pay off early without penalty. They will get every dime even if you pay off early. For example, if you take the loan today and want to pay it off tomorrow you will pay 100% of the principle and 75% of the interest at loan maturity. Basically, you can pay off early but it won't save you anything in interest. Do not work with them unless you are desperate for working capital and have exhausted all other options. Also, go to the Better Business Bureau New York and read all of the complaints. Do not let the A+ BBB rating fool you. Plenty of people have complained... Read More

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    Hi Kevin, we at OnDeck launched the SMART Box because we believe in the transparency of our pricing. The SMART Box is a tool to help small business owners understand and compare the cost of capital. All of our loan documents include total cost, cents on dollar, APR and average monthly payment so that small business owners can see exactly what they’re paying back in a manner that’s most helpful for them. We quote our loans in simple interest or “cents on dollar” so that, in addition to rate, a borrower’s total cost of capital is clear from the start. When looking at a short-term loan, like from OnDeck, the total payback will be lower than a traditionally long-term loan, which uses APR. We've lent over $5B over the past 10 years and hear from customers that financing has helped their businesses grow; ultimately, we believe it's important for each small business owner to decide what type of financing is best suited for them. If you would like to discuss further, please feel free to contact us.
  • Lender Review
    from Sacramento, CA
    (4 of 5)
    Recommended!
    Reviewed:

    Great new online lender. Banks watch out.

    (3) (0)
    I did look at OnDeck for small business loans. Great company. I met my capital needs with family funds but a great company indeed.

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Since 2007, we’ve issued over $6 billion in loans for many business needs including inventory purchase, equipment acquisition, hiring, and general corporate purposes. Serving more than 700 industries throughout the country, OnDeck has been trusted by over 50,000 small businesses by providing them with a term loan or line of credit to help them build a growing and thriving enterprise. From our first $3 billion loaned, we’ve created an $11 billion impact on the economy and 74,000 jobs nationwide.