OneMain Financial, Inc. Ratings & Reviews

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NMLS ID: 397340

OneMain Financial, Inc.

(4.3 of 5) 880 Reviews

40% of our customers would recommend this lender.

About OneMain Financial, Inc.

OneMain Financial provides personalized loan solutions and one-on-one, local service at neighborhood branches nationwide. Use a OneMain Financial personal loan for bill consolidation, home improvements, unexpected expenses and more. Count on OneMain Financial...

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Customer Reviews

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880 Reviews

(4.3 of 5)
  • Lender Review
    from Sparks, NV Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    November 22, 2016

    Recommended service

    (0) (0)
    Tried over and over for my recommendation and no services have been provided.

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  • Lender Review
    from Ruskin, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    November 15, 2016

    Denied after forms

    (0) (1)
    They said I was approve and had me fill out more forms just to denied. Please careful on this site.

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  • Lender Review
    from Corona, CA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    December 28, 2016

    Not helpful

    (0) (0)
    I showed pre approved through them running my credit online. When I called they told me I had little credit and they couldn't help me. I wouldn't recommend them.

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  • Lender Review
    from Stockbridge, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    May 6, 2016

    Conflicting approval/denial and rude employees.

    (0) (0)
    I applied online for a $2,000 loan and was approved for a $4,200 vehicle secured loan as per the NADA trade-in amount, when the Morrow, GA branch contacted me they verified all the information and I told them I only wanted a $2,000 loan and was told they would call me back, when they called back (10 minutes before they closed) I was informed that they wouldn't be able to provide the loan as my vehicle was not new enough to cover the collateral amount, I pulled the information for my vehicle from NADA before they called me back and my car trade-in value is more than the $2,000 loan requested, once again OneMain Financial does not stand by what they say and has rude employees... Read More

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  • Lender Review
    from El Cajon, CA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    December 8, 2016

    Unhappy Customer

    (0) (0)
    This is absolutely the worst company that I have ever done business with. I would never ever recommend them to anyone. They was great during the initial set up. However, when I had a issue with my auto pay. They were not willing to help me out at all despite the fact that the autopay error was caused by their error, which they gladly admitted was their error. They would not refund any charges back to me, even though this was totally their error. When the manager was questioned by myself about the error, they did not apologize for the error. The manager responded by saying "that this is our fault, but we will not refund the charges applied by your bank." "We have your signature on the autopay form so the charges are valid.... Read More

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  • Lender Review
    from Edgewater, NJ Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    December 2, 2016

    Waste of time

    (0) (0)
    Waste of time. Makes you jump through hoops to provide info when all the qualification could be done up front to avoid a credit bureau inquiry. Preapproved but was really not. Avoid!

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  • Lender Review
    from Atlanta, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    December 1, 2016

    CUSTOMER SERVISE AND ONLINE SERVICES HORRIBLE

    (0) (0)
    Worst Loan Company I ever tried to deal with people was rude switching me over NOT helping at ALL!!!!! I wouldn't recommend it to no one PERIOD.THEY DONT EVEN LISTEN TO WHT YOUHAVE TO SAY!!!!!!

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  • Lender Review
    from Papillion, NE Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    November 29, 2016

    STAY AWAY

    (0) (0)
    The issue is not with the loan itself. It is the HORRIBLE service. I applied through Lending Tree. Got a call within 20 minutes. Took info. Said 'no problem getting you approved." My credit is perfect except that I have high balances. No late's EVER. I have credit monitoring service and I receive notice that they have pulled my credit from Experian. Than she calls back and says I need a co-signer. Fine, husband can co sign. Than she calls back and says we have a counter offer $5,900 (vs $7,000) and they want to use my paid for BMW as collateral. I was thinking against it but decided ok, as the plan was to pay off high interest cards and than pay this loan off with my bonus in 4 months. Used some online calculators and figured it was still a decent option. Next she ask us to come in at 3:00 pm the next day. Ok, that involves me taking off early from work, my husband going into work an hour early to make sure he can get his work done so he can leave 2 hour early and him going to his part time job an hour late. Get another notice from my credit monitoring service. They have pulled Experian for a second time each a day apart. She calls at 2:20 pm to verify we are coming at 3;00 pm and goes through the list of everything we need to bring with us. Fine. We get to the office and she takes copies of our drivers licenses. She ask if we brought the paycheck stubs yes (but she didn't take them). We did plus we had e-mailed them to her the day before and she replied to each e-mail saying she had received them. She leaves for more than 30 minutes and comes back and says "Sorry, we can't get you approved." HUH? I view this as a blessing as I was really not sure about it. She said that my husbands take home was lower than what they calculated it would be at when they asked him his hourly rate based on his hourly rate?? All this information was on the paycheck stubs she received in e-mail prior to her telling us we were approved 2 days before our scheduled appointment. What bothers me is how inconsiderate she was of our time! She flat out said we where approved. Called to verify just 30 minutes prior that we would be coming. She very well knew we were both rearranging our schedules and taking off work to come. Than leaves us sitting for 30 minutes before saying we were not approved???? Why did she ever set up the appointment if we were not approved? Wouldn't a professional have all the ducks in a row before setting up the appointment to come in and sign papers? I explained to her how rude she was to ask us to come in and calling to verify that we were coming and telling us we were approved when in fact we were not. She SHRUGGED her shoulders at us. We asked to speak to her supervisor and her supervisor said "That's how it goes sometimes." But did admit that her time was valuable and she wouldn't like someone to take up her time when it wasn't necessary. I switched dentist due to them leaving you in the waiting room for 2 hours after your scheduled appointment. Inconsiderate to eat up someones time as she did. DO NOT SET UP AN APPOINTMENT and ask people to re arrange their schedule if you are not going to do business with them. Oh, who is she? Caitlyn Harris in the Omaha Nebraska office. Stay away - you are just another number! The great news - after we left we stopped at the credit union to drop off our house payment and was telling the teller about the rudeness of Caitlyn and how glad we were to bank with a credit union who understands our time is valuable. She asked why we didn't do a signature loan with them. 20 minutes later we were done at 8% interest! Moral of the story - stick with your home town credit unions - they know you and care about you as a customer... Read More

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  • Lender Review
    from Tampa, FL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    November 23, 2016

    Big Joke

    (0) (0)
    If i could put zeros i would. Big joke. They make you believe your approved then you submit personal info to them and make you accept telemarketing calls then they come back and say your not approved.

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  • Lender Review
    from Sicklerville, NJ Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    March 29, 2016

    Not happy

    (0) (0)
    Wanted to lend me 10,000 and pay them back over 19,000 in 5 years plus they wanted a title to my car and pay the debt consolidation for me lol

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OneMain Financial provides personalized loan solutions and one-on-one, local service at neighborhood branches nationwide. Use a OneMain Financial personal loan for bill consolidation, home improvements, unexpected expenses and more. Count on OneMain Financial for a straightforward personal loan application, fixed rates, clear terms, flexible payment options and money the same day if you are approved by noon. **Springleaf Financial is now OneMain Financial.