OpenRoad Lending Ratings & Reviews

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NMLS ID: 710945

OpenRoad Lending

(2.4 of 5) 40 Reviews

45% of our customers would recommend this lender.

About OpenRoad Lending

Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by...

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Customer Reviews

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40 Reviews

(2.4 of 5)
  • Lender Review
    from Marietta, GA
    (4 of 5)
    Recommended!
    Reviewed:

    Excellent customer service

    (0) (0)
    I had real good customer service throughout the complete loan process

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  • Lender Review
    from Dubuque, IA
    (3 of 5)
    Recommended!
    Reviewed:

    HELP!

    (0) (0)
    Needed help lowering my car payment, Open Road Lending helped me!

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  • Lender Review
    from Dade City, FL
    (1 of 5)
    Reviewed:
    Loan Closed On:
    January 1, 1900

    Poorest company ever

    (0) (0)
    I had the loan with another company. It was in my name.I paid on the loan. This company refused to put my name on the loan first and put the co-signer on as the lead borrower. They played around and made it almost impossible to get a loan. They were rude and almost non-complaint in the end. I would not recommend this company based on the unprofessionalism that this company provided. I wish anyone well that tries to do the right thing, doubt it will happen... Read More

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  • Lender Review
    from Longville, LA
    (1 of 5)
    Reviewed:

    Joke

    (0) (0)
    What a joke, pre-qualified means nothing.

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  • Lender Review
    from Galloway, OH
    (1 of 5)
    Reviewed:

    Don't waste your time and money

    (2) (0)
    Biggest waste of time! I was not in the market for a refinance, but when Lauren with Open road lending called me to let me know that they could cut my rate in half I was intrigued. Went through the process and was approved. Had to send in all of my stipulations, but there was a problem with how the vehicle was titled. SO they had me re apply without my wife, went through the process, was approved and had Alia in contact constantly, signed all needed documents, and even had ot pay over night shipping to ship them the notarized POA and Security agreement. Received a call from the lender, a couple days later I get an email saying that my previous approved loan was denied. According to them my Debt to income ratio was off, my mortgage is less than 10% of my gross income. Stay away... Read More

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  • Lender Review
    from Edinburg, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Super Happy

    (3) (0)
    I had a great experience. The refinance process was quick and simple. They cut my loan term by 7 months, interest rate from 11% to 4.79% and my monthly payment was also lower. Very happy!

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  • Lender Review
    from South Carolina
    (5 of 5)
    Recommended!
    Reviewed:

    GREAT!

    (4) (0)
    OpenRoad Lending helped me secure a GREAT rate with a top lender who had turned me down in the past.

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  • Lender Review
    from California
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent

    (3) (0)
    Simple and easy refinance procedures. Everyone is very helpful and quick/efficient customer service. I would highly recommend this company.

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  • Lender Review
    from Central NJ
    (1 of 5)
    Reviewed:

    HORRIBLE REFI STAY AWAY!

    (7) (1)
    I have been working to refi my car for over a week now and all they keep saying is we need one more thing. Taking me on a wild goose chase for records they can obtain on their own. My name had change due to getting married and that was a nightmare just trying to prove I am when it had been changed legally via DMV. My last straw was when they told me I had to get ANOTHER letter notorized because a number in the date I wrote looked wrong! How can someone say my numbers looked wrong when it's my handwriting and I was telling them It was correct. I am done done done. Yes the extra money a month would have helped us but not for the aggrevation!... Read More

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  • Lender Review
    from California
    (1 of 5)
    Reviewed:

    Failure to honor offer

    (13) (1)
    I received a voicemail and an email stating my application for refinance was approved for $99 less than my current payments. When I called a week and a half later I was informed that my application had been declined the day after I received the voicemail so I logged on to review my paperwork and everything on their website stating my application was denied was dated 4 days prior to my approval notifications. I will not be dealing with this company at anytime in the future and don't recommend them to anyone not wanting to be treated like a yo-yo... Read More

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Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way. Our goal is to exceed the expectations of our partners and customers in our commitment to providing excellent products and world class customer service. These are the things that set us apart from the others. We are committed to the highest level of integrity and respect in all aspects of our business and professional conduct. We support a positive corporate culture that is both dynamic and challenging, serving as inspiration for personal and professional growth. It is our desire to be the premier auto finance destination on the web.