OpenRoad Lending Ratings & Reviews

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NMLS ID: 710945

OpenRoad Lending

(2.6 of 5) 46 Reviews

48% of our customers would recommend this lender.

About OpenRoad Lending

Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by...

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Customer Reviews

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46 Reviews

(2.6 of 5)
  • Lender Review
    from Menan, ID
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refinance

    Krystal R was great to work with answered my questions quickly. The process did take a little longer than expected, but overall my experience was Great! Saving me over $300.00 a month!

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  • Lender Review
    from Colorado Springs, CO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    exceeded my expectations

    I was very skeptical at first about refinancing my car but OpenRoad Lending made the experience very simple and easy to to do. I am going to tell all my friends about OpenRoad Lending. Thank you for making this experience and enjoyable stress free process!

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  • Lender Review
    from Paterson, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Awesome!!!

    Awesome!!!

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  • Lender Review
    from Oak Park, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender

    Very Satisfied

    They were polite and efficient. The process was painless and quick. I am very satisfied.

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  • Lender Review
    from Illinois City, IL Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    October 16, 2016

    Hard Credit Inquiry

    OpenRoad pulled a hard credit inquiry without me filling out an application or me giving consent for them to do so.

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  • Lender Review
    from Denver, CO
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward

    HORRIBLE EXPERIENCE

    DON'T WASTE YOUR TIME OR MONEY. Open Road contacted us, had us jump through hoops for 2 weeks, told us everything was fine, we were approved. They also asked us not to pay our car payment because all that was left was the check to be cut to current finance company. Then come back after no responses or communication and tell us "oops, sorry, we spoke too soon, you're not approved, have a nice life". They didn't even have the decency to try with another company or bank. WHAT KIND OF CUSTOMER SERVICE IS THAT? Now our credit will suffer because our car payment is late! No way will I ever deal with them again.... Read More

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  • Lender Review
    from Marietta, GA
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    I'm currently working with this lender

    Excellent customer service

    I had real good customer service throughout the complete loan process

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  • Lender Review
    from Dubuque, IA
    (3 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender

    HELP!

    Needed help lowering my car payment, Open Road Lending helped me!

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  • Lender Review
    from Dade City, FL
    (1 of 5)
    Reviewed:
    Loan Type:
    Auto Loan or Auto Refinance
    Services:
    Closed loan with this lender
    Loan Closed On:
    January 1, 1900

    Poorest company ever

    I had the loan with another company. It was in my name.I paid on the loan. This company refused to put my name on the loan first and put the co-signer on as the lead borrower. They played around and made it almost impossible to get a loan. They were rude and almost non-complaint in the end. I would not recommend this company based on the unprofessionalism that this company provided. I wish anyone well that tries to do the right thing, doubt it will happen... Read More

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  • Lender Review
    from Longville, LA
    (1 of 5)
    Reviewed:

    Joke

    What a joke, pre-qualified means nothing.

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Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way. Our goal is to exceed the expectations of our partners and customers in our commitment to providing excellent products and world class customer service. These are the things that set us apart from the others. We are committed to the highest level of integrity and respect in all aspects of our business and professional conduct. We support a positive corporate culture that is both dynamic and challenging, serving as inspiration for personal and professional growth. It is our desire to be the premier auto finance destination on the web.