Pacific Beneficial Mortgage Company Ratings & Reviews

NMLS ID: 260264

Pacific Beneficial Mortgage Company

5 of 5 286 Reviews


Who is Pacific Beneficial Mortgage Company?

Pacific Beneficial is a wholesale mortgage brokerage specializing in residential mortgage origination. Our knowledgeable staff will listen to your short and long term goals and help you find the best loan program and pricing option to accomplish your...

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99% of our customers would recommend this lender. (283 of 286)


Customer Reviews


  • (0) (0)

    Pacific Beneficial-Alex Zelada

    Yes, I recommend this lender

    I can't begin to tell you how much I loved Pacific Beneficial and my loan officer, Alex Zelada. I began my refi journey in late February with my credit union trying to consolidate my equity line with my first mortgage. My equity line was going to start in its "repayment" period which was going to triple my payment. But when they declined to combine both, I went to the company that held my first mortgage and they also declined to help me with a refi combining both together for one lower payment. I settled to refi only my first mortgage to lower that payment as a consolation to combining trying to get some relief on the upcoming higher payment. That process went from mid-February to mid-July finally signing documents on July 14th. After all the delays and requests for more and more added documentation and my frustration with it all, I was finally going to end the pain of this process and not really getting what I set out to do. After doing all the signing with the notary, I received a phone call from this lender stating that the loan was not going to go thru due to a change in our appraisal. (turns out it went up in value). With that, I saw it as a sign that this was not meant to be, SO, I signed and faxed back the decline paperwork to that lender and halted the whole thing. I was done. On July 16th, I went online with Lendingtree.com and found a miracle. Thru the website, I met Alex Zelada at Pacific Beneficial. He was a breath of fresh air. From the first call, he gave me all the information I needed, showed me all the choices out there for me that would work best and started the process the same day. Also a plus, his office was in driving distance from my home and I was able to gather all the documentation he needed (which I already had most from the previous attempts) and dropped it all off to him on July 20th to start the process. He kept me informed the whole way thru, I did not have to fax anything to him in mega lumps sums, he was there when I had a question and the whole process was easy, painless and QUICK!! Mind you, I had wanted to combine both my equity line and first mortgage together which the other two told me I could not do. Not Alex, he helped and got me approved for what I needed ASAP. I was amazed at his professionalism, knowledge, and time management skills to get the job done, FAST! My new combined loan closed and funded on August 14th. It was about 3 1/2 - 4 weeks. Much quicker that the 5 months I was waiting with the last lender. I would recommend Pacific Beneficial and especially, Alex Zelada for your loan needs. Both are exceptional!!

    By:   (Lake Forest, CA)Reviewed On:

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  • (0) (0)

    Had a great experience with Alex Jocovic

    Yes, I recommend this lender

    A coworker told me about Pacific Beneficial and after reading online reviews, I noticed Alex Jocovic had a lot of positive comments posted about him. I reached out to Alex specifically and have nothing but good things to say about him as well. He was very professional and all the information he gave me was accurate. After dealing with another woman from a different company who hadn't even pulled a credit report on me after nearly 30 days, I was already dubious, but Alex was professional, responsive and organized. He scheduled the appraiser and notary public so I didn't have to do anything but coordinate my schedule with them. I did have to ask for the appraisal report more than once but he emailed it to me after I asked the second time. My rate, the inexpensive loan costs and the length of the process were exactly as he quoted and we closed in just under 30 days.

    By:   (Oakley, CA)Reviewed On:

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  • (0) (0)

    KIRK-VA

    Yes, I recommend this lender

    My experience with Pacific Beneficial was helpful and efficient throughout the process.

    By:   (Whittier, CA)Reviewed On:

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  • (0) (0)

    Great

    Yes, I recommend this lender

    Quick and efficiant

    By:   (Los Angeles, CA)Reviewed On:

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  • (0) (0)

    Best Refinance Ever

    Yes, I recommend this lender

    Alex Jocovic is the absolute best! He treated me like a true friend throughout the entire process. I can't say enough about the outstanding service I received. Thanks a million!

    By:   (Acton, CA)Reviewed On:

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  • (0) (0)

    Wow! That was easy for a loan...

    Yes, I recommend this lender

    An outstanding experience with Alex Jocovic on the loan process. He found a great rate with a structure that took care of most of the closing costs. Things went smooth and fast. Always reachable, Alex brings experience and "make it happen" work ethic to the process. Extremely knowledgeable and professional, it was a pleasure working with him. I'd recommend him to anyone (in fact, we already have!). Thanks Alex for making the loan happen!

    By:   (San Lorenzo, CA)Reviewed On:

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  • (1) (0)

    Great loan company

    Yes, I recommend this lender

    Every contact with this company, from the first phone call to the close of my loan, was excellent. I felt like they understood what I was going through and they worked to make the process as easy and positive as possible. I would use them again and highly recommend them.

    By:   (Davis, CA)Reviewed On:

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  • (1) (0)

    Working with Alex Zelada

    Yes, I recommend this lender

    Wow! Bought my home in 2004 just before the big crash and was stuck in 6.6% mortgage with a home that was upside down. Can't tell you how thankful I am to Alex and his team. I now have a great rate, and a huge weight has been lifted off my shoulders! Working with Alex was great, call him on a Saturday and he answers or calls back within minutes. Have a question or concern, you get an answer and options in terms that are plain and easy to understand. Communications are great (I have his cell number), your loan progresses in a timely manner and you're informed every step along the way. I'm not an easy grader folks, but I give Alex and his team FIVE Stars. I'd recommend him to my mom....

    By:   (San Diego)Reviewed On:

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  • (1) (0)

    Outstanding Communication

    Yes, I recommend this lender

    The level of communication and follow through Alex Jocovic provided was exceptional. Alex anticipated a couple of underwriting speed bumps and made sure we had everything needed to successfully close our loan.

    By:   (Portland, OR)Reviewed On:

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  • (1) (0)

    Shawn Buker a 10 Plus !

    Yes, I recommend this lender

    Overall, I give Shawn and his team at Pacific Beneficial Mortgage Co. a perfect 10 when it comes to customer service and guiding you through the whole home buying experience. From the start, Shawn was very personable and professional. We moved to a VA loan, and Shawn explained everything with patience and confidence. After going over our situation, he was able to formulate a plan for achieving our goal. During the process Shawn was proactive when working with us and respected our time. Being self-employed there was more red tape then typical and he did his due diligence to elevate unneeded work; which was much appreciated. Shawn made this a very pleasant experience. We will use Shawn for all of our future real estate needs.

    By:   (Anaheim Hills, CA)Reviewed On:

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Pacific Beneficial is a wholesale mortgage brokerage specializing in residential mortgage origination. Our knowledgeable staff will listen to your short and long term goals and help you find the best loan program and pricing option to accomplish your goals. Whether you are purchasing your first home or refinancing your existing home we will guide you through the process. Our mission is to ensure that the most important transaction in your life is as stress free and smooth as possible.
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