Pacific Financial Group, Inc Ratings & Reviews

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Pacific Financial Group, Inc

(4.9 of 5) 46 Reviews

98% of our customers would recommend this lender.

About Pacific Financial Group, Inc

Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we...

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Customer Reviews

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46 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from Chatsworth, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 26, 2018

    Successful Refi

    I've had trouble trying to refinance my home for almost a year so I've completely lost hope. When Ernest approached me via email/text about refinancing my home I told him thank you but I've been through this road before and it never turns out in my favor (i.e. bad credit, DTI too high, LTV not enough, co-signers can't be non-occupying). Ernest didn't lose hope and he explained there were different approaches to refinancing and perhaps I didn't look at all of them, more like the mortgage professionals did not provide me this guidance simply because they too didn't know. I decided why not try one more time, I gave it a shot. We went through the entire process, and I still didn't believe it was going to happen. Even after signing the official documents I was waiting for someone to pull the rug from underneath me. It never happened. I was able to refinance and even pull out cash to pay off my credit card debt. The process was smooth, Ernest was involved and engaged throughout the entire process. I never felt unclear or disconnected, he made sure to inform me of every phase of the process and I was up to date with the same information as him. It was a great experience, I will never doubt you again Ernest! I'm looking forward to working with him and Pacific Financial in the near future and definitely recommend them for anyone looking for mortgage services... Read More

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  • Lender Review
    from Los Angeles, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    February 21, 2018

    The best choice!

    I was very nervous at first when I received so many calls from all these lenders all at once. However once I spoke with Hector from Pacific Financial I was at ease. He gave me great advice and walked me thru the process with ease. I'm glad I had the opportunity to work with him and his office. He did everything he said he would. I recommend Hector for your financial needs. He was awesome!... Read More

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  • Lender Review
    from Los Angeles, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 12, 2018

    Thanks Alex!!

    We were getting ready to close a deal with another lender and at the end the lender denied our loan because we had some issues in our property, i submitted our information to lending tree again and Alex Ortiz called me with in minutes, I told him my situation , and he told me that him and his team can help us out. Alex kept his word and guided us through this bump road we had when trying to refinance our property. Alex was very responsive, i would call,text,and email him and he would reply right away. i would recommend Alex to anyone who is trying to purchase or refinance a house. Thank you Alex for all your help, We are getting ready to get started on our project. ... Read More

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  • Lender Review
    from Camarillo, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 12, 2018

    remarkable

    detailed and throurough very demanding but successful.

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  • Lender Review
    from Spring Valley, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Hector Ortiz is the best

    Hector Ortiz is the best! I work long hours and didn't' have much time to spend answering questions or gathering information after information. Hector was through and concise with his questions and lists of information needed. Hector was able to get me a low rate and close within the date agreed upon.

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  • Lender Review
    from Canoga Park, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    February 28, 2018

    Refinance

    We would personally like to thank Hector Ortiz, he was so very helpful in this whole process, we were in a very difficult situation and were also ready to sell our home, I really felt that this was our last hope and if this fell thru, we would of sold our home, my husband wanted to relocate out of state with our children, but I was not on board. Thanks to Hector Ortiz we were able to refinance our home. he’s was so helpful from the very beginning and gave me hope. He helped me thru this process and was very attentive. We can’t Thank him enough, we get to keep our home, and get a fresh start. Thank you again. We would refer him to all that is seeking help with a new loan. Excellent review to Hector Orti... Read More

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  • Lender Review
    from National City, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    You guys are the best

    We had some complications with our re-fi but thanks to Hector Ortiz he worked delgently and it seems to me, without much rest. He got the bumps smoothed over. I told my husband that with the other companies we had delt with, none of them will I ever go to or even talk to them. Pacific Financial Group and Hector with his team made it possible. I’ve mentioned it to my co-workers and they are impressed. Thank you Pacfic Financial Group and Hector Ortiz. You guys were wonderful... Read More

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  • Lender Review
    from National City, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    #1 Pacific Financial Group

    Hector Ortiz and the Pacific Financial Group are a force to be reckoned with. They did what others were too lazy or didn't have the experience for. I recommend them to everyone and anyone re-financing. To me that is what customer service is all about. To bad you don't see that anymore. A thousand thank you's and may God continue watching over you. My special thank you to Hector, patience is a virtue,you proved it. Thanks to the whole team... Read More

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  • Lender Review
    from Roseville, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    October 9, 2017

    Hector was a Hit!

    A very profession operation that took a personal interest in finding the best rates and terms for us. Calls were answered promptly and we were kept up to date on the progress of our loan application and processing. Hector Ortiz even answered a call on Christmas Eve, that I had accidentally "butt dialed". Would gladly recommend Pacific Financial for their service and their thoroughness and creativity in exploring financing options... Read More

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  • Lender Review
    from Oroville, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 2, 2016

    Rob M

    Ernest and Alex were very responsive, worked with me and my busy schedule to make sure things stayed on track. I thought they were very professional. Rob

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Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we will assist our customers in any way possible to ensure their complete satisfaction.