Pacific Financial Group, Inc Ratings & Reviews

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Pacific Financial Group, Inc

(4.8 of 5) 21 Reviews

95% of our customers would recommend this lender.

About Pacific Financial Group, Inc

Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we...

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Customer Reviews

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21 Reviews

(4.8 of 5)
Review Breakdown
  • Lender Review
    from Fresno, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Best Ever!

    (0) (0)
    Alex and his staff were amazing!! Extremely professional and efficient!! We have completed two home loans with Alex over the past three years and both were handled with proficiency. Alex is without a doubt the BEST in the business. I would highly recommend using Pacific Financial for all your lending needs!!

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  • Lender Review
    from Azusa, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 29, 2016

    Happy Camper

    (0) (0)
    Alex worked tirelessly to guide my VA loan (been a VET for over 33 years - first time using it) to a successful end that met my needs in refinancing my condo. Other lenders inquired as to why I chose who I did over them, and my response was due to the fact that his lender credits greatly exceeded theirs and became, "an offer I couldn't refuse." I enthusiastically recommend him to anyone seeking help in securing a new mortgage. ... Read More

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  • Lender Review
    from Norwalk, CA
    (5 of 5)
    Recommended!
    Reviewed:

    God sent an Angel call Ernest Rodriguez

    (1) (0)
    First, I want to Thank you! God sent us an Angel name Ernest Rodriguez. Even, when we had doubt and lost faith Ernest gave us hope. He always said, he would help us, if he couldn't he would have told us and he wouldn't be doing everything he did or could to help us and make the process go easy. What can you say, about a man who never disappointed us. A man that kept his word. A man that is honest, he never failed us, he work late and he had a lot of patience, and he always kept us informed on what was going on. The person that hired Ernest Rodriguez to work for this company made the best decision. We thank you for that. I just can't say it enough. Ernest is patience, a hard worker, kind, understanding, a positive person. I can keep on about how great Ernest Rodriguez is, but, you know that already because you hired him. Ernest stay Bless and all the people who helped us through this process... Read More

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  • Lender Review
    from San Jose, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Pacific Financial took care of us.

    (0) (0)
    Overall, a great experience re-financing our loan to lower rates.

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  • Lender Review
    from Novato, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    June 2, 2016

    Excellent service

    (0) (0)
    I worked with Raul Lopez of Pacific Financial Group, to refinance my mortgage and get cash out for some major home improvements. I was nervous about the refi since I was increasing the amount of my mortgage by quite a lot. But Raul's warm, yet professional manner helped me feel fully supported throughout the entire process. When I look back, I am amazed at how smooth and stress-free the process was. And the one or two times we hit small glitches, Raul was there to immediately guide me through what needed to happen. If you are buying a new house or looking to refinance your current mortgage, I highly recommend you give Raul Lopez a call... Read More

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  • Lender Review
    from Los Angeles, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 8, 2016

    Pacific Financial Group, they are AWESOME!

    (0) (0)
    After inquiring about mortgage refinance rates, I was contacted by Pacific Financial Group, specifically Ernest Rodriguez and Alex Ortiz. They quickly provided me information about their company, refinance terms and an incredible rate that was hard to pass up. Alex also said that the process would be easy. He was right! The entire process was effortless with Ernest Rodriguez by my side making sure I was always kept in the loop of what was needed and what I could expect next. One thing I really appreciated about Ernest was his availability. He always answered my calls or got back to me in minutes after leaving him a message. I would definitely recommend Pacific Financial Group to my family and friends and to anyone reading this comment. Take a leap of faith, you won't be sorry... Read More

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  • Lender Review
    from Rancho Santa Margarita, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Great experience!!

    (0) (0)
    Pacific Financial Group, Inc was excellent to work with. My loan officer Raul Lopez did a great job getting us the exact product we were looking for. After shopping around with several different brokers and/or lenders, Raul was the only one that was able to meet our goals. He made the process easy and an overall great experience. He and his team were all involved through the process and if I ever needed an answer to my question, I would get it quickly. I'd recommend Pacific Financial Group, Inc to others looking for a broker to help you reach your goals. ... Read More

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  • Lender Review
    from Ramona, CA
    (5 of 5)
    Recommended!
    Reviewed:

    GREAT EXPERIENCE All Around!

    (0) (0)
    Pacific Financial owned by Alex Ortiz (949-420-0827), is the BEST place to contact if you need a home loan. Alex will find the correct product for your needs. Alex finds away around any issues that may occur. I have done three loans with Alex and one of them we had to change product type right at the end of the process and he made the transition so easy and smooth. I would not go anywhere else for a loan. Alex’s Sr. Executive Assistant is Nora Glas. She will keep you informed and will explain every part of the process. You can see her smile through the phone when you are talking to her. She is wonderful to work with! Alex and Nora will make the process easy and fast. If you are thinking about obtaining a loan please call them. Pamala Z. Kindest Regards, ... Read More

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  • Lender Review
    from Mission Viejo, CA
    (5 of 5)
    Recommended!
    Reviewed:

    The company to choose for your refi

    (0) (0)
    I highly recommend this company. Raul was a huge help in getting my credit cleaned up to obtain an interest rate that was lower than expected.

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  • Lender Review
    from Los Angeles, CA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    February 9, 2016

    Unprofessional Agent, Terrible Waste of Time

    (0) (0)
    I just finished my refinance, but NOT with these guys. Raul Lopez from their Irvine office reached out immediately after I submitted here. Seemed like a smart guy and I started down the path. After I'd gone through all the hassle (3-4 weeks) of sending everything, bank docs, etc., and we were well down the road, he disclosed all kinds of new info (6 mo. reserves needed, hadn't locked rate in, etc.) which completely derailed my loan. Afterwards I'd leave messages back after he'd call me and I'd never hear back for two weeks. Finally he just disappeared and so I went with another company - Home Plus Mortgage- and was perfect experience. Go to Chris Ross there in San Diego office. Now I'm in my new loan and all is well. ... Read More

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Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we will assist our customers in any way possible to ensure their complete satisfaction.