Pacific Financial Group, Inc Ratings & Reviews

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Pacific Financial Group, Inc

(4.9 of 5) 31 Reviews

97% of our customers would recommend this lender.

About Pacific Financial Group, Inc

Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we...

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Customer Reviews

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31 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from Aptos, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Refi with Alex!

    Working with Alex and Ernest was excellent! They both worked extra hard and put in extra time to make my refi get approved. My situation was not easy and they pursued every possibility to make it happen! I would recommend them to anyone looking for a loan.

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  • Lender Review
    from Riverside, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    May 30, 2017

    refi

    Delt with Ernest, and he made the refi process as upfront as possible and kept me in the loop between the delays. thx again

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  • Lender Review
    from San Francisco, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Top Notch Expertise & Service

    Alex was a complete professional. His expertise and customer service was top notch all the way through. He is an excellent advocate and a pure go-getter. I look forward to working with him again in the future.

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  • Lender Review
    from Sacramento, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Sheila

    I had a very pleasant, honest and up front experience with Pacific Financial. I completed my refinance and I am now on my way to a better financial future. I will definitely recommend them to my family and friends. They explained in detail what they could do for me and did it. I

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  • Lender Review
    from Bonita, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Pacific Financial- Ernest Rodriguez & Alex Ortiz

    My wife and I purchased our first home through Pacific Financial; Ernest & Alex did a terrific job. Although buying a home for the first time can be stressful, they had all the answers to my questions and got us the lowest rate available. A few months after closing we ran into issues with our lender- Ernest researched, contacted the lender on our behalf, and had the issue resolved even though he and Alex were not at fault (it was the lenders mistake). We were very happy that they went to bat for us even months after the loan was processed. Ernest was always very easy to get ahold of and always returned any missed calls quickly... Read More

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  • Lender Review
    from Novato, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    5-star customer service

    Pacific Financial Group & entire team provided 5-star customer service!! for a jumbo re-fi, throughout the entire & most professionally run process. And their rates & fees were the absolutely best on the market by far!!

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  • Lender Review
    from San Mateo, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    August 25, 2016

    The Best!

    At the beginning of the process, we had difficulty to obtain the loan. Thanks for Ernest Rodriguez, he not only explained all the alternatives and options that we might have, but lead us through all kinds of procedures patiently until the very end. Along with George Haag both in Pacific Financial, you are the best.

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  • Lender Review
    from Turlock, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    highly recommended

    I couldn't have asked for a better mamarketing analysis manager as Ernest Rodriguez Jr. He is by far the best and most officiant and courteous person in the industry that I have dealt with and by that I mean out of 3 home purchases and 5 refinance throughout the last 20 years! I'm very confidant in his work and never worry about him calling me back when I need an answer. Refinance could be a stressful process but having a professional person good as Ernest makes this process a lot easier.... Read More

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  • Lender Review
    from La Puente, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    April 29, 2016

    Excellent doing business with you

    I refinanced my house of 6 years from an FHA loan to a conventional one, and with the help of Ernest, we were able to get everything done to my satisfaction. My goal was to get rid of the MI from the FHA loan and take a cash out, and Ernest was able to walk me through it all. I must admit, it was a little more involved than I expected but it all came together in the end... Read More

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  • Lender Review
    from Chula Vista, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Esther

    I was pleased with the rates. Very friendly. They have very good team work. I will do business with them again.

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Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we will assist our customers in any way possible to ensure their complete satisfaction.