Pacific Financial Group, Inc Ratings & Reviews

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Pacific Financial Group, Inc

(4.9 of 5) 28 Reviews

96% of our customers would recommend this lender.

About Pacific Financial Group, Inc

Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we...

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Customer Reviews

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28 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from Sacramento, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Sheila

    (0) (0)
    I had a very pleasant, honest and up front experience with Pacific Financial. I completed my refinance and I am now on my way to a better financial future. I will definitely recommend them to my family and friends. They explained in detail what they could do for me and did it. I

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  • Lender Review
    from Bonita, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Pacific Financial- Ernest Rodriguez & Alex Ortiz

    (2) (0)
    My wife and I purchased our first home through Pacific Financial; Ernest & Alex did a terrific job. Although buying a home for the first time can be stressful, they had all the answers to my questions and got us the lowest rate available. A few months after closing we ran into issues with our lender- Ernest researched, contacted the lender on our behalf, and had the issue resolved even though he and Alex were not at fault (it was the lenders mistake). We were very happy that they went to bat for us even months after the loan was processed. Ernest was always very easy to get ahold of and always returned any missed calls quickly... Read More

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  • Lender Review
    from Novato, CA
    (5 of 5)
    Recommended!
    Reviewed:

    5-star customer service

    (2) (0)
    Pacific Financial Group & entire team provided 5-star customer service!! for a jumbo re-fi, throughout the entire & most professionally run process. And their rates & fees were the absolutely best on the market by far!!

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  • Lender Review
    from San Mateo, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 25, 2016

    The Best!

    (2) (0)
    At the beginning of the process, we had difficulty to obtain the loan. Thanks for Ernest Rodriguez, he not only explained all the alternatives and options that we might have, but lead us through all kinds of procedures patiently until the very end. Along with George Haag both in Pacific Financial, you are the best.

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  • Lender Review
    from Turlock, CA
    (5 of 5)
    Recommended!
    Reviewed:

    highly recommended

    (2) (0)
    I couldn't have asked for a better mamarketing analysis manager as Ernest Rodriguez Jr. He is by far the best and most officiant and courteous person in the industry that I have dealt with and by that I mean out of 3 home purchases and 5 refinance throughout the last 20 years! I'm very confidant in his work and never worry about him calling me back when I need an answer. Refinance could be a stressful process but having a professional person good as Ernest makes this process a lot easier.... Read More

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  • Lender Review
    from La Puente, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 29, 2016

    Excellent doing business with you

    (2) (0)
    I refinanced my house of 6 years from an FHA loan to a conventional one, and with the help of Ernest, we were able to get everything done to my satisfaction. My goal was to get rid of the MI from the FHA loan and take a cash out, and Ernest was able to walk me through it all. I must admit, it was a little more involved than I expected but it all came together in the end... Read More

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  • Lender Review
    from Chula Vista, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Esther

    (2) (0)
    I was pleased with the rates. Very friendly. They have very good team work. I will do business with them again.

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  • Lender Review
    from Fresno, CA
    (5 of 5)
    Recommended!
    Reviewed:

    Best Ever!

    (2) (0)
    Alex and his staff were amazing!! Extremely professional and efficient!! We have completed two home loans with Alex over the past three years and both were handled with proficiency. Alex is without a doubt the BEST in the business. I would highly recommend using Pacific Financial for all your lending needs!!

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  • Lender Review
    from Azusa, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 29, 2016

    Happy Camper

    (2) (0)
    Alex worked tirelessly to guide my VA loan (been a VET for over 33 years - first time using it) to a successful end that met my needs in refinancing my condo. Other lenders inquired as to why I chose who I did over them, and my response was due to the fact that his lender credits greatly exceeded theirs and became, "an offer I couldn't refuse." I enthusiastically recommend him to anyone seeking help in securing a new mortgage. ... Read More

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  • Lender Review
    from Norwalk, CA
    (5 of 5)
    Recommended!
    Reviewed:

    God sent an Angel call Ernest Rodriguez

    (3) (0)
    First, I want to Thank you! God sent us an Angel name Ernest Rodriguez. Even, when we had doubt and lost faith Ernest gave us hope. He always said, he would help us, if he couldn't he would have told us and he wouldn't be doing everything he did or could to help us and make the process go easy. What can you say, about a man who never disappointed us. A man that kept his word. A man that is honest, he never failed us, he work late and he had a lot of patience, and he always kept us informed on what was going on. The person that hired Ernest Rodriguez to work for this company made the best decision. We thank you for that. I just can't say it enough. Ernest is patience, a hard worker, kind, understanding, a positive person. I can keep on about how great Ernest Rodriguez is, but, you know that already because you hired him. Ernest stay Bless and all the people who helped us through this process... Read More

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Pacific Financial is a dedicated team of mortgage professionals determined and driven to provide our customers with excellent service throughout their experience Home Mortgage Solutions. By utilizing our knowledge of the mortgage banking industry, we will assist our customers in any way possible to ensure their complete satisfaction.