Pacific Union Financial, LLC Ratings & Reviews

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NMLS ID: 2221

Pacific Union Financial, LLC

(4.9 of 5) 43 Reviews

95% of our customers would recommend this lender.

About Pacific Union Financial, LLC

Pacific Union Financial, LLC, is a full service mortgage banker providing mortgage services throughout the United States. Pacific Union’s Retail Division offers consumers a wide variety of mortgage products at competitive terms delivered with unsurpassed...

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Amber Kilian Virginia Beach, VA
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Customer Reviews

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43 Reviews

(4.9 of 5)
Review Breakdown
  • Lender Review
    from Lake City, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    June 16, 2017
    Loan Closed On:
    July 31, 2017

    Thank you

    Got the run around everywhere else closed in less than 30 days with Pacific

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  • Lender Review
    from Sarasota, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this lender

    Shansolese is a gem!

    Shansolese Wood was my loan processor. She was wonderful to work with. Among the best customer service I have ever experienced. Extremely responsive and kept in close touch through the whole process.

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  • Loan Officer Review
    from Sarasota, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    I'm currently working with this loan officer

    Awesome working with Jason.

    Jason has been a pleasure to work with. I had started first with another broker and Jason and I started off on the wrong foot. I had accidentally dialed his number and didn’t realize it. When he returned the missed call I accused him of being pushy. But in reality he is that good! He returned a call that was missed. I apologized and he accepted and said he’d still like to work with me if I wanted. The rest is history. He is very responsive and very transparent. I knew he really wanted to make sure I understood and was happy with the whole process. He’s one of a kind.... Read More

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  • Loan Officer Review
    from Burke, VA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Excellent Customer Service - Jason Craig

    I've purchased over 7 houses over 30 years and this loan/refinance was the best process ive ever been through, saved me money and Jason Craig was an excellent and professional advisor throughout the process. Kidos to Jason Craig for providing my Family and me the very best of customer service and attention to detail.

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  • Loan Officer Review
    from Indianapolis, IN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Mortgage

    He was polite, patient, and responded to my phone call and text in a good timely manner

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  • Loan Officer Review
    from Saint Louis, MO
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Highly recommend Shannon!

    Shannon is very personable and knowledgeable. She answered all of my questions in a promptly and was always willing to help. I know Shannon worked hard to complete paperwork in a timely manner and our closing couldn't have gone any smoother. I highly recommend her!

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  • Loan Officer Review
    from Lexington, KY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Top quality service

    It was a true pleasure working with Julie. She is quick to respond to emails and voicemails, always able to answer any questions I had. She stays involved with the process every step of the way, making you feel that not only does your business matter to her but you as a person matter as well. When the time comes to buy a new home I will defiantly be a returning customer... Read More

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  • Lender Review
    from Tampa, FL
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Happy customer

    Good deal and rate.

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  • Loan Officer Review
    from Tampa, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Awesome experience

    Julie was with us every step of the way, I actually at times felt she had a substantial vested interest in making sure our loan closed when I needed it to. I will always keep her contact information for any referrals and if her assistance is needed in our future. A real professional!! Robert

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  • Lender Review
    from Miamisburg, OH
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    Employees make the company

    Easy refi thanks to Julie Ortiz.

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Pacific Union Financial, LLC, is a full service mortgage banker providing mortgage services throughout the United States. Pacific Union’s Retail Division offers consumers a wide variety of mortgage products at competitive terms delivered with unsurpassed service and support throughout the entire loan process. Since 2004, we have helped thousands of customers get the loans they want with the low payments they deserve. Pacific Union Loan Officers are licensed professionals, dedicated to making every customer’s home loan purchase or refinance a positive experience. Whether you’re refinancing or purchasing a new home, Pacific Union has the loan products you need. As a direct lender approved by HUD, Fannie Mae and Freddie Mac, we offer a wide variety of products and competitive rates.