Pacific Union Financial, LLC Ratings & Reviews

Write Review
NMLS ID: 2221

Pacific Union Financial, LLC

(4 of 5) 15 Reviews

87% of our customers would recommend this lender.

About Pacific Union Financial, LLC

Pacific Union Financial, LLC, is a full service mortgage banker providing mortgage services throughout the United States. Pacific Union’s Retail Division offers consumers a wide variety of mortgage products at competitive terms delivered with unsurpassed...

Read more

Loan Officers

View All
Raheam Oliver Lanham, MD
Jason Esposito Boca Raton, FL
Scott Thatcher Lisle, IL
Robert Cramer Lisle, IL
Scott Haire CHARLOTTE, NC
Derrick Kugler Jacksonville, FL
View all

Customer Reviews

Write Review

15 Reviews

(4 of 5)
Review Breakdown
  • Lender Review
    from Aurora, IL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    April 7, 2017

    Wonderful experience.

    (0) (0)
    Bridgett and Luci were amazing and walked me through every step. Truely made my first home buying experience as stress free as it can be. Great rate and great customer service.

    Was this review helpful?

  • Lender Review
    from Spring, TX
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Loan service review for new home

    (0) (0)
    Darryl provided the good services for my loan. Hope you could keep the same level service in the future.

    Was this review helpful?

  • Lender Review
    from Philadelphia, PA Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender
    Date of Service:
    February 20, 2017

    Good

    (0) (0)
    Good service

    Was this review helpful?

  • Loan Officer Review
    from Collegeville, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great Job!

    (0) (0)
    Very good.

    Was this review helpful?

  • Lender Review
    from Collegeville, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Great Job!

    (0) (0)
    I am not the easiest person to do business with. However Darryl Taylor and his team were very cooperative, professional and timely in their responses. We all worked well together to get things signed in the time needed to get to the finish line. I would definitely recommend!

    Was this review helpful?

  • Lender Review
    from Cincinnati, OH
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Excellent Service

    (0) (0)
    If you are looking for excellent service look no further than Pacific Union.Tim was my agent. Right from the start he was very nice and professional.He help my husband and I navigate the loan process with humor and kindness. He was very helpful in working to resolve issues with each step of the loan and break down the process. He was an excellent communicator . He is always available by phone or returns calls promptly. Union Pacific as a lender offer's great promt service and competitive loan rates, excellent customer service and I would highly recommend them to anyon... Read More

    Was this review helpful?

  • Loan Officer Review
    from Bronx, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this loan officer

    OUTSTANDING

    (0) (0)
    Allison Jansen is the best one word can describe her work is Excellent she will make buying a house extremely simple her dedication is unbelievable.

    Was this review helpful?

  • Lender Review
    from Rocky Face, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    March 22, 2017

    Home help

    (0) (0)
    Everything I look at was great, looking forward to working with Pacific Union Financial.

    Was this review helpful?

  • Lender Review
    from Dallas, TX Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender
    Date of Service:
    February 24, 2017

    Home

    (0) (0)
    Excellent and fast

    Was this review helpful?

  • Lender Review
    from Bethlehem, PA
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Inferior Customer Service

    (1) (0)
    Pacific Union Financial bought my mortgage from another company. I am a first time home owner with no experience at all. I have called multiple times with questions regarding Escrow and general mortgage questions. I have been given multiple answers by different representatives. There is no consistency with there answers, and I have been told multiple times that it is my fault for not knowing the inner workings of my mortgage. I sincerely hope they sell my loan to another company, there is no reason I should be getting inconsistent answers and be made to feel like inferior because I ask questions. If you have a choice, stay far away.... Read More

    Was this review helpful?

Pacific Union Financial, LLC, is a full service mortgage banker providing mortgage services throughout the United States. Pacific Union’s Retail Division offers consumers a wide variety of mortgage products at competitive terms delivered with unsurpassed service and support throughout the entire loan process. Since 2004, we have helped thousands of customers get the loans they want with the low payments they deserve. Pacific Union Loan Officers are licensed professionals, dedicated to making every customer’s home loan purchase or refinance a positive experience. Whether you’re refinancing or purchasing a new home, Pacific Union has the loan products you need. As a direct lender approved by HUD, Fannie Mae and Freddie Mac, we offer a wide variety of products and competitive rates.