Peoples Bank Ratings & Reviews

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NMLS ID: 690890

Peoples Bank

(4.2 of 5) 119 Reviews

81% of our customers would recommend this lender.

About Peoples Bank

At Peoples Bank, we are very proud of the thousands of ‘Raving Fans’ we have created with our high-level Guest Service. Our Peoples Promise is to put your needs first and do everything we can to make your financial dream a reality. Why should you choose...

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Loan Officers

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John Valencia Tampa, FL
Matthew Schlueter Carmel, IN
Marka Thomas Carmel, IN
Danny Veletto costa mesa, CA
Nathan Towle Carmel, IN
Allison Jessee Carmel, IN
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Customer Reviews

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119 Reviews

(4.2 of 5)
Review Breakdown
  • Lender Review
    from Sandusky, OH Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    June 21, 2016

    Ms

    (0) (0)
    Very speedy and courteous response to my initial inquiry.I do not have infor on fees and closing costs.

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  • Lender Review
    from Cincinnati, OH
    (1 of 5)
    Reviewed:

    Bad practices

    (0) (0)
    We have been working with the Cincinnati office for nearly 3 months. They are disorganized, unprofessional, and incompetent. We were told we would qualify for a grant. A month later, we were told the opposite. Then a month later we were told we needed to pay 3.5% down. We paid that plus other costs. We were asked to produce the same documents repeatedly. Our deadline to close within 2 days and they had not completed the necessary paperwork. Then told us we needed to have more money to put as down payment. Very very very poor service. ... Read More

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  • Lender Review
    from Indianapolis, IN
    (5 of 5)
    Recommended!
    Reviewed:

    Seamless

    (0) (0)
    My loan closed in less than a month. I worked with Allie and her loan coordinator Jessica and the experience was absolutely seamless. Other banks told me there was nothing I could do, and here I am saving $280 per month. This is my mortgage bank for life.

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  • Lender Review
    from Methuen, MA
    (5 of 5)
    Recommended!
    Reviewed:

    Talk about mis information

    (0) (0)
    I was told by a real estate agent that because I was dealing with an out of state mortgage company and applying for a VA loan that I would have enormous difficulty getting a mortgage as well as closing. She even recommended a local mortgage house. Let me say this, she was very much misinformed. I had a very easy time and Alex and Kristi were professional and knowledgeable and a pleasure to work with. The closing went extremely well. I would highly recommend them to anyone who needed a mortgage. Thanks again for all your help.... Read More

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  • Lender Review
    from Carbondale, IL
    (5 of 5)
    Recommended!
    Reviewed:

    #BESTBANKEVER

    (0) (0)
    They are the best

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  • Lender Review
    from Fishers, IN
    (5 of 5)
    Recommended!
    Reviewed:

    Highly Recommend

    (0) (0)
    All around a great experience with the nice folks at Peoples Bank!

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  • Lender Review
    from Leander, TX Confirmed LendingTree Customer
    (5 of 5)
    Reviewed:
    Date of Service:
    April 6, 2016

    This is just embarrassing.

    (0) (0)
    Awful.

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  • Lender Review
    from Crowley, TX
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Customer Service, Good Rates

    (0) (0)
    I got to know about Peoples Bank through a web search; a time I was transitioning from the army. You can imagine was desperate I was. Tonya Krick, a true professional called and made everything so simple and easy. She gave me guidance all through the process and within a month, we closed on the house. I was given $760 at closing. Are you a veteran or active duty ? Peoples Bank is the best place to go. The so called military friendly banks eg. Veteran united, USAA and navy federal credit union gave me 5.5% interest rate, whereas Peoples bank offered 3.75%. Thank you Tonya Krick for being there for me and other veterans. You're simply the best. ... Read More

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  • Lender Review
    from Indianapolis, IN
    (2 of 5)
    Reviewed:

    They were perfectly fine, but...

    (9) (2)
    I probably wouldn't go with them again. The rate was good, the closing costs were reasonable, and they closed in our necessary timeline. But I have 2 issues that stop me from giving them a better review or for recommending them to anyone else. 1. The customer service. Our loan guy was perfectly nice, but we got, no exaggeration, anywhere from 2-5 emails from him a day. I understand processing a loan is a very specific and difficult process. But it made them seem disorganized that they needed something from us at 10:00 and then at 11:30 needed something else. 2. I'm not happy with them at all since our loan has closed. Part of the reason we went with them in the first place is because their website seems really user friendly and is aesthetically pleasing. I wouldn't know about using it though, because our loan was sold immediately. This was actually one of the questions I asked before choosing to have our loan processed through them and was told that they actually have a high rate of retention on their loans. Our loan is currently being held with a bank I've never heard of, whose website is like using AOL in the early 2000s. Very disappointed in that. Also, we get something in the mail 2ish times a week that tells me that they also sold our information. For example, these lovely "mortgage protection" notices. Or something that tells us that we can contact this random company and pay our mortgage 2 times a month and save all this money! We are seriously considering refinancing our mortgage with our current bank just to avoid all of this. This lender seems like a young company and I hope they take this kind of feedback to heart. But I am disappointed in them in general and would not use them again or recommend them... Read More

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  • Lender Review
    from Stafford, VA
    (5 of 5)
    Recommended!
    Reviewed:

    thanks

    (1) (1)
    It was a pleasure dealing with Jeff Neumer. Mr. Neumer was very efficiant and professional in all our dealings.

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At Peoples Bank, we are very proud of the thousands of ‘Raving Fans’ we have created with our high-level Guest Service. Our Peoples Promise is to put your needs first and do everything we can to make your financial dream a reality. Why should you choose Peoples? We’re quick and convenient! All of our loans are processed, underwritten and funded in-house. What does that mean for you? It means you benefit from a shorter turn-around time. We always know the status of your loan from start to finish and we’re here for you along every step of the way. Our rates are low and we’re competitively priced! We are Mortgage Specialists, but we are also a Bank. This unique combination gives us the opportunity to shop a variety of products to make sure you are getting the best product to reach your financial goals. Our decades of experience in the Mortgage Industry provide a wealth of knowledge which we pass on to you in savings.