Personify Financial Ratings & Reviews

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Personify Financial

(3.7 of 5) 16 Reviews

75% of our customers would recommend this lender.

About Personify Financial

Personify Financial is a breath of fresh air in the lending business. We have built our entire company from the ground up to make getting a loan as fast and easy as possible, while offering great rates to people just like you.

Customer Reviews

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16 Reviews

(3.7 of 5)
  • Lender Review
    from Loves Park, IL
    (3 of 5)
    Recommended!
    Reviewed:

    Bumpy start but they helped me out

    (0) (0)
    Upon reading reviews of this company I see where my situation is going already. The frozen web site, the glitch in the system. They told me I was approved but I cannot E-sign because my pre-fix suffix (which is none) doesn't match my application they are currently working on this problem and I will be notified when its worked out? I now see that I will 99% be assured there will be no returned call. Bumpy beginning I think mainly tech difficulties but they did help me out and money was deposited right away Thank you... Read More

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  • Lender Review
    from Decatur, TN
    (4 of 5)
    Recommended!
    Reviewed:

    So far so good/ UPDATE another glitch

    (0) (2)
    Some confusion and delays at the beginning and yes I got frustrated. The persons reviewing the document was not familiar with government issued award papers and not aware that credit unions do not show account numbers on statements. It took a few days to get that cleared up. But a very nice person called and I explained that she would have to scroll down to the photos of the canceled checks to get the account number and routing and also that I could not produce check stubs and tax papers since I was retired. It only took a couple of hours for the approval after the phone call. Since it was Friday, I am hoping to have the money in my account by Monday afternoon, we shall see. UPDATE So it's Tuesday and I called when no money showed up. Seems like the routing number on my account was wrong and I had to send in a cancelled check to verify it even though they had photocopies of checks on my statement. They said I made the mistake but I double checked and I did not. and even if I had gotten 1 number wrong I certainly would not have gotten 2, not as many times as I have put that number on a form. So now it has to go back to manual review and we wait once more for them to correct it. I understand this is a new company and the employees are not well trained yet, but I am getting frustrated. So again we wait and see if they get this cleared up and the money is actually deposited. Since my payment date is 2 weeks away lets hope they get it in the bank before I make a payment... Read More

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  • Lender Review
    from Decatur, TN
    (4 of 5)
    Recommended!
    Reviewed:

    So far so good

    (0) (2)
    Some confusion and delays at the beginning and yes I got frustrated. The persons reviewing the document was not familiar with government issued award papers and not aware that credit unions do not show account numbers on statements. It took a few days to get that cleared up. But a very nice person called and I explained that she would have to scroll down to the photos of the canceled checks to get the account number and also that I could not produce check stubs and tax papers since I was retired. It only took a couple of hours for the approval after the phone call Since it was Friday, I am hoping to have the money in my account by Monday afternoon. we shall see... Read More

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  • Lender Review
    from Decatur, TN
    (4 of 5)
    Recommended!
    Reviewed:

    They vanished/ updated 5/6

    (0) (2)
    I was confused by the whole thing. I uploaded all the required papers and the next day got a call from one of their reps who I could barely understand. he insisted that the federal letters from SS and the VA were unacceptable forms of income proof. He said if I had no tax returns or paystubs I did not qualify. ( I am retired) I emailed them and questioned why the papers were not acceptable. They emailed back and said yes they were, the person was mistaken and they would pull my application, review it and let me know. Well that was five days ago and I have heard nothing plus UPDATE.. they did call me back and explained that they were confused about dealing with a credit union instead of a bank. A credit union uses internal memo numbers and does not put your account number on the statement. This was confusing since they though that the suffix (72) for my account was part of the acct number. So I still do not know if I will get the loan but we do have the situation cleared up to proceed... Read More

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  • Lender Review
    from Atlanta, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    December 8, 2015

    A nightmare from beginning to end

    (3) (1)
    A nightmare from beginning to end I paid them off in 90 days. From my first payment they were having issues with their Billing System which made it look like I was not paying even though I had paid in full and on time. Issues with their Billing System persisted during the entire time that I have the loan. The straw that broke broke the camel's back occurred when doing the 3rd payment they double billed me. I realized it immediately it took them a full 48 hours to confirm and refund my money. In all my years I have never had anyone to make a mistake that huge thank God I had enough money in the bank to cover their mistake. I paid them off the next week.... Read More

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  • Lender Review
    from Lagrange, GA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 15, 2016

    Quick Approval

    (0) (2)
    Better rate than Lending Tree shown and also more money offered. Best rate offered so far by other lenders. Fast application and approval process! Would recommend this company.

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  • Lender Review
    from Kansas City, MO
    (5 of 5)
    Recommended!
    Reviewed:

    satisfied customer

    (1) (2)
    Fast and easy loan process.

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  • Lender Review
    from Lithonia, GA
    (5 of 5)
    Recommended!
    Reviewed:

    One of the best online loan companies.

    (4) (4)
    I am so grateful and thankful for Personify. I badly needed a loan for my daughter to be able to attend a Bible Center in Dallas, Texas, and to be able to pay some of my medical bills. I was very concerned if I could get a loan due to my fair credit. I went through Lending Tree and Personify gave me an offer with excellent terms very quickly. Sent me a contract on Sunday, and I had my money on Tuesday. They were superb!!! Excellent customer service!! I highly recommend them!!! I wish other companies were like them... Read More

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  • Lender Review
    from Columbus, GA
    (1 of 5)
    Reviewed:

    I have never

    (7) (1)
    Bad .was approved but they did not give me a loan I gave up for a lot of reasons

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  • Lender Review
    from Cartersville, GA
    (1 of 5)
    Reviewed:

    Sketchy

    (5) (0)
    Went through the application process and was approved but their website froze as I submitted my E-signature. Customer service wasn't hard to reach at first and they claim that their system was frozen and would give me a call back when it was back up and running. I never received a call back from them. I went to the My Account website to see if everything had gone through and I could not access that site at all. Some weird message kept popping up and when I tried to call them back to see what was going on, No one answered. It has been two days now and their website states that money will be deposited in as little as 24 hours. Well it is well past that time frame and no money, Even after I was approved and gave them My account information and signed an E-signature! A hard inquiry was placed on my credit history and I am angry that I can't even get through to them. Seems like they refuse to answer when something goes wrong. I wouldn't recommend them to anyone. They need to fix a lot of things and not send customers on a wild goose chase then refuse to respond to their calls! And by the way, where it says "what service did personify provide", none of those responses matched my experience. They provided no service to me, we did not connect, I tried to move forward but could not get a hold of them... Read More

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Personify Financial is a breath of fresh air in the lending business. We have built our entire company from the ground up to make getting a loan as fast and easy as possible, while offering great rates to people just like you.