Platinum Home Mortgage Corp. Ratings & Reviews

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NMLS ID: 13589

Platinum Home Mortgage Corp.

(4.7 of 5) 18 Reviews

80% of our customers would recommend this lender.

About Platinum Home Mortgage Corp.

Platinum Home Mortgage is a direct lender offering more mortgage programs than any other lender… bar none.  Founded in 1993, we are a nationwide lender with one of the fastest application-to-closing times in the industry.  We put our customers'...

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Loan Officers

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Corey Vandenberg LaFayette, IN
Cheryl Richmond Las Vegas, NV
Julie Manolis Chicago, IL
Lauren Talley San Dimas, CA
Kimberly Smith Bakersfield, CA
Fausto Rodriguez San Dimas, CA
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Customer Reviews

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18 Reviews

(4.7 of 5)
Review Breakdown
  • Lender Review
    from Fort Myers, FL
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Broken promises

    I was dealing with Gustan Cho and his team since October 2016. We called Gustan as we just got denied from a lender. Gustan assured us after we pulled my credit in October that we would get the loan. Gustan was aware of my credit history of a few late car payments and short credit history. He assured my wife and I that this loan would happen and not to worry. A few days later I was told to call and get this credit company to help fix my credit $699 later. I did just that as I was in contract with a home at the time. Our Realitor gave us a extension spoke with Gustan and was assured we were all set. As time went on I would call or text Gustan to see where we are and became very concerned as our lease was ending in November he said get a extension until end of December so I did that. I would ask for my status on the credit company and why no change has happened I was told settle down it takes time but it's all gonna work. I have before paid off all debt on my credit report just prior to calling Gustan in October. I was at times called pushy even rude when I would ask for a status and got no answers. Imagine if it's end of November your rent is in extension and your not hearing anything so I would continue to ask for updates. I find out yesterday my credit isn't strong enough and my credit of late payment on my car was my reason well guess what that was the issue from day one !!!! I was promised a va loan was turning into a fha low credit loan not by choice. I don't even qualify for that either and now my family is getting ready to be homeless as not going to extend without a year lease?? So today we have to pack and get ready to move where to o have no clue yet with 2 weeks to find something !!!!! No Loan, credit not fixed, nowhere to live, it's Christmas time my wife is crying and stressed, we just found out her dad is dying and I am getting her flight back home, this is just the top of the iceberg of things gone wrong with Gustan team !!!! I am a retired army soldier with 24yrs of service and I was always taught communicate, do what you say say what you do and I would never treat my soldiers this way ever !!! I now have to try to get my deposit of $1,000 back from reality deposit and find a place to live try to settle my wife down, try to salvage some kind of Christmas for my family. I believe in God and I have prayed and I believe some kind of miracle will happen after all it's Christmas right. God bless !!! Reed... Read More

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  • Lender Review
    from Fresno, Ca
    (5 of 5)
    Recommended!
    Reviewed:

    mohan is the best

    Can't believe we are only a month out from moving into our new bonnadelle home. Never thought this was possible, but its finally gonna happen thanks to Mohan and his dedication and hard work. Thanks again Mohan its been a great experience working with you.

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  • Lender Review
    from Los Angeles, CA
    (2 of 5)
    Reviewed:

    No follow through (UPDATED)

    UPDATED: We were contacted by Cedric, a manager at Platinum. He turned the whole experience around. He took the time to listen to our situation and work with us. He's been very responsive and straight forward. Based on our experience with Cedric I have adjusted our review. Our experience with Platinum was not great. Our agent, Andy's knowledge of the products on the market was only fair. We encountered a small credit issue that we needed to repair. Though there are several ways to work with credit issues we had to do all of the research ourselves. Rather that help us through the process our representative just stopped corresponding with us. In the end we've taken our business elsewhere... Read More

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  • Lender Review
    from Hughson, California
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent communication, closed in about 3 weeks.

    Good BBB results, reputation was good and I found this company and E.Fox to be courtious, responsive and an excellent guide throughout the process.

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  • Lender Review
    from Lake Bluff, IL
    (5 of 5)
    Recommended!
    Reviewed:

    Andy is awesome!

    My husband and I recently refinanced our mortgage with Andy Mikkila. He worked hard to save us hundreds of dollars a month on our mortgage payment and helped us switch from a FHA loan to a conventional loan! Andy was very professional, worked quickly, and was always available for any questions that we had. I would recommend him to anyone who is looking to refinance and save lots of money. We had a great overall experience with Platinum Home Mortgage... Read More

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  • Lender Review
    from Streamwood, IL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 1, 2013

    Great experience

    My loan officer Cedrick was very helpful. As a first time home buyer he spent an hour on the phone with me answering all of my questions before he even had my business.

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  • Lender Review
    from Tacoma, WA Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 8, 2013

    refinance

    I worked with Cedric at Platinum Home Mortgage and was satisfied with the service. He was responsive. Although I did not get the equity I was hoping for (which is obviously not their fault), he found me a deal that was low cost, it lowered my monthly payment which was my goal, and saved me interest money with these very low rates. I got the deal in the end I wanted with less fees than I expected... Read More

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  • Lender Review
    from Round Hill, VA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 9, 2013

    Easiest Refi Ever

    This was the smoothest, easiest refi process we have ever experienced. Everything we were told was accurate, there were no surprises, and we were kept updated throughout. Ask for Cedrick Burrows - he was fantastic!

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  • Lender Review
    from Chicago, IL
    (5 of 5)
    Recommended!
    Reviewed:

    So happy..

    I just closed and I feel great! After being told by Chase that I was underwater,I gave Lending Tree a try. I was contacted by several people, but something about Ervine's voice made in feel comfortable enough to return the call. I'm so glad I did. She gave me all the information I needed to make a decision to move forward with the process. Ervine is very professional and detailed. Her customer service level is excellent. If you want someone who is on top of her game, informative, patient and will work for you call Ervine Fox. I'm so grateful to her. Thank you Ervine... Read More

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  • Lender Review
    from WA State Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Date of Service:
    February 15, 2013

    Disappointing rate compared to advertised rate

    When Lending Tree advertises rates as low as 2.5% and where I have excellent credit rating, I do not expect to receive offers that are a full point or more above what Lending Tree is advertising. Responsiveness of the agent is very good, but, their offer did not meet my expectations.

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Platinum Home Mortgage is a direct lender offering more mortgage programs than any other lender… bar none.  Founded in 1993, we are a nationwide lender with one of the fastest application-to-closing times in the industry.  We put our customers' best interests first and strive to make the home financing process a great experience.  Our mortgage consultants are educated and experienced and we ensure that they remain the best with ongoing training and staying current in an ever-changing industry.  We are committed to integrity, excellence and professionalism in everything we do and to supporting the communities in which we do business. Find out how Platinum can make a difference in your life.