PNC Bank Ratings & Reviews

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PNC Bank

(4.4 of 5) 2086 Reviews

85% of our customers would recommend this lender.

About PNC Bank

Customer Reviews

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2086 Reviews

(4.4 of 5)
Review Breakdown
  • (1,222)
  • (674)
  • (109)
  • (36)
  • (45)
  • from Boring, OR
    (1 of 5)
    Reviewed:

    regret getting a mortgage from pnc

    (0) (0)
    worst experience in 20 yrs

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  • from Westminster, MD
    (1 of 5)
    Recommended!
    Reviewed:

    Nope, never again

    (0) (0)
    I acquired a home equity line of credit through PNC. I regret it deeply. First off, their underwriter had no clue what a FEMA LOMA is (flood modification which shows our house was removed from a flood zone). They kept telling them we would need to provide one after sending it 5 times and finally accepted it after I reported them to the federal government. Processor was nice, but the rest of the group clearly has no idea what they are doing. Now that I have it, they do not send statements, if you need documentation they will not send it to local branches and will mail it (if they remember to) and they really seem geared to force you to open a bank account with them. I would not use them again and am counting down the days until I can be free of PNC.... Read More

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  • from Bloomington, IL
    (1 of 5)
    Reviewed:

    Horrible customer service

    (0) (0)
    Horrible customer service. Totally unsympathetic to my dad passing away and were completely unwilling to help. Sent insurance docs over to them, never letting me know they were refused. Continued paying my private insurance as well as there $1841 a year high priced ins without them ever letting me know mine were refused to one of their stupid technicalities. Will never do business with them again!... Read More

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  • from Waldorf, MD Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    December 6, 2009
    Loan Closed On:
    January 7, 2010

    HELOC

    (4) (4)
    PNC was very fair in there rates and seemed to be committed to lending to responsible borrowers (good credit). Other banks that I tried were not willing to take the risk even with excellent credit. They also offered additional discounts on rates if you opened a checking account with them. I would recommend PNC to friends or family.

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  • from Mohrsville, Pa
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 5, 2009
    Loan Closed On:
    December 2, 2009

    PNC

    (0) (4)
    The whole process was easy asny quite simple. The people at the service center answered all my questions. The rate for the line of credit was fantastic and closing was very simple and fast at my local PNC Branch

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  • from Pittsburgh, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    November 2, 2009
    Loan Closed On:
    December 2, 2009

    PNC Bank Home Equity Line of Credit

    (1) (2)
    I originally had applied for a regular Home Equity loan, but the rate was higher than I wanted. The PNC representative then explained the Line of Credit, which I didnt really know what it was before that. The Line of Credit had a much better interest rate and you can use any amount that you need. The customer service was very good, they answered all my questions and set up my closing quickly at my local branch. (No closing costs... Read More

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  • from Warrington PA
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    October 10, 2009
    Loan Closed On:
    December 2, 2009

    PNC was the way to go!

    (1) (3)
    Kind, Patient, Attentive ~ we had to meet a second time to close our loan over signature issues and THEY CAME OUT TO US! The group in Warrington off Street & 611 were Ah-MAZING! They really made a scary decision 1000 times better ~ we really LIKED the people we 'got' and will continue to drive almost an hour JUST to deal with them. PLUS the rate was AWESOME and my bank (personal friends) couldnt beat 'em ! :)) YAY PNC ... Read More

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  • from Pittsburgh, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    September 18, 2009
    Loan Closed On:
    November 5, 2009

    Satisified Customers

    (0) (3)
    My wife and I are very satisified with the service PNC has provided us. They were easy and personable to work with throughout the entire application process. We were so satisified that we opened a checking account with PNC. I would highly recommend them to family and friends.

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  • from Baltimore, MD Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 22, 2009
    Loan Closed On:
    October 6, 2009

    PNC

    (1) (3)
    Good rate, Good service, I would use them again.

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  • from Caldwell, NJ Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    July 14, 2009
    Loan Closed On:
    September 3, 2009

    Allan

    (1) (2)
    Very accomodating to my needs and processed information in a timely manner

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