Primary Residential Mortgage, Inc. Ratings & Reviews

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NMLS ID: 3094

Primary Residential Mortgage, Inc.

(3.9 of 5) 112 Reviews

85% of our customers would recommend this lender.

About Primary Residential Mortgage, Inc.

Primary Residential Mortgage, Inc. was founded in Salt Lake City, Utah, in 1998. We are a privately-held, debt-free company that, while serving all segments of the market, focuses primarily on traditional loan products. Since our inception, we have evolved...

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Loan Officers

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Keith Goeringer Murfreesboro, TN
Al Norman Casselberry, FL
Lisa Gornatti Little Rock, AR
Sunni Ruiz Brenham, TX
Craig Steel Murray, UT
Shaun Lyons Hendersonville, TN
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Customer Reviews

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112 Reviews

(3.9 of 5)
  • Loan Officer Review
    from Tullahoma, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Keith Goeringer is the best of the best!

    (0) (0)
    Keith made the entire home buying process easy and stress free. I was very nervous due to a previous experience years ago but Keith explained everything completely. He was quick to answer any questions that I had and communicated throughout the entire process. He was available day and night and we really appreciated that. We closed on our dream home last week and I am still in awe that the process could go so easily. I really appreciate all that he did and have already referred family and friends to Keith... Read More

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  • Loan Officer Review
    from Eagle Mountain, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Best Out There

    (0) (0)
    Kara, was amazing she handled my deal very professional and very fast. I was able to close in 2 weeks. Security National Mortgage company took 4 weeks and still was unable to close. Kara worked very close with her manager and I was able to get them docs as soon as they requested them. Everything went very smooth and Kara and Craig assured me the entire time that they would be able to do the deal. My family and I are extremely grateful for all of your hard work and dedication!!... Read More

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  • Lender Review
    from Eagle Mountain, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Simply Amazing

    (0) (0)
    Primary Residential Mortgage guaranteed me that they would be able to close on my house and we did. Matter of fact was able to close in 2 weeks saving me thousands of dollars since builder was charging me $95 a day. Craig manager even gauranteed me that we would close in time or they would pay the fees.

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  • Lender Review
    from Verona, MO
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    Horrible

    (0) (0)
    Been over a month and have not had any correspondence at all. My opinion not a good way to do business.

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  • Loan Officer Review
    from Chattanooga, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    I liked the personalized service

    (0) (0)
    Shaun and the team made this a very easy process. We were using a VA loan, so there are more requirements to satisfy, yet they kept us aware of everything as they were progressing. Shaun and the team at PRMI made this almost painless (as any mortgage process can be). I would absolutely recommend them for anyone that is looking for mortgage broker in the area they serve. Thanks Shaun, Amber, Ashley and all the rest of the folks... Read More

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  • Lender Review
    from Etowah, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Heidi C.

    (0) (0)
    Everyone I worked with was great. Shaun Lyons was my loan officer, and he was great! He always took the time to update me on the status of my loan. He turned an unpleasant process into a surprisingly pleasant experience.

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  • Loan Officer Review
    from Etowah, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Heidi C.

    (0) (0)
    Shaun was absolutely fantastic! After losing a house because of a stalled loan, Shaun helped me make a difficult situation into a great one. He was patient and helpful throughout the whole process...even spending late hours working on my loan. He always kept me up to speed on every single step of the process, so I was never in the dark about where my loan was at. I really cannot say enough of how great he was during this process. I would (and do) recommend him to anyone buying a house. Shaun made a hectic situation like buying a new home a breeze... Read More

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  • Loan Officer Review
    from California, MD
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great experience!

    (0) (0)
    Mike is very detail oriented and focused on making the home buying process as easy as possible. He was able to offer me lots of great advice when selecting the best loan for my needs.

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  • Lender Review
    from Saint James City, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Fast Closing

    (0) (0)
    Nick Caruso and his team made It happen in less than 30 days. Amazing customer service and attention to detail. I could not be any happier. Love my new place thanks to Primary Residential Mortgage and Nick Caruso.

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  • Lender Review
    from Farmington, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender

    First Class Company

    (1) (0)
    This company has some excellent people working for them! Craig Steel and his team do a first class job of representing PRMI. I feel that the rate, closing costs and timeliness were everything I expected. I would refer anyone I know here for their mortgage needs.

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Primary Residential Mortgage, Inc. was founded in Salt Lake City, Utah, in 1998. We are a privately-held, debt-free company that, while serving all segments of the market, focuses primarily on traditional loan products. Since our inception, we have evolved from a four-person business to a nationwide multi-billion dollar operation with hundreds of employees working in branches across the country. We are licensed to originate loans in 47 states.