Primary Residential Mortgage, Inc. Ratings & Reviews

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NMLS ID: 3094

Primary Residential Mortgage, Inc.

(4.9 of 5) 131 Reviews

88% of our customers would recommend this lender.

About Primary Residential Mortgage, Inc.

Primary Residential Mortgage, Inc. was founded in Salt Lake City, Utah, in 1998. We are a privately-held, debt-free company that, while serving all segments of the market, focuses primarily on traditional loan products. Since our inception, we have evolved...

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Loan Officers

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Keith Goeringer Murfreesboro, TN
Al Norman Casselberry, FL
Lisa Gornatti Little Rock, AR
Craig Steel Murray, UT
Shaun Lyons Hendersonville, TN
Louis Parks Murray, UT
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Customer Reviews

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131 Reviews

(4.9 of 5)
  • Lender Review
    from Spring Hill, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Phenomenal Experience

    PRMI has a process that is private and very user friendly. From the pre-qualification to the closing I never had a worry about the loan process because there was always an action plan. I only dealt with two employees: Al Norman (loan officer) and Krystal De La Fuente (underwriting). Both were detailed and friendly. You can tell that this is a company that exercises great values and employs individuals that have the same... Read More

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  • Loan Officer Review
    from Spring Hill, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Phenomenal Experience

    My entire experience with Al Norman was phenomenal! There was always an action plan to get us to the next step. He is informative, reliable, honest, kind and the list goes positively on. As a result of his efforts, me and my husband are in our forever home and will refer as many friends and family as possible. If we should ever need his services again, and he's not retired, we shall return... Read More

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  • Loan Officer Review
    from Salt Lake City, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Sugarhouse Bungalow

    Awesome experience... first class service all the way through the process. I was a self employed first time buyer with no down payment. Louis found me the right loan and I was able to purchase my dream home. I recommend him to all my friends and family.

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  • Lender Review
    from Salt Lake City, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    J West Valley

    Perfect service and Louis is experienced and knows the mortgage business. My Parents referred him to me and he exceeded my expectations.

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  • Loan Officer Review
    from South Jordan, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Townhouse 100% financing

    Louis Parks was referred to me by my Realtor. I wanted to buy a home real bad but did not have the required down payment needed. He recommended Utah Housing and I could not be happier. I love my new house.

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  • Loan Officer Review
    from Tullahoma, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Keith Goeringer is the best of the best!

    Keith made the entire home buying process easy and stress free. I was very nervous due to a previous experience years ago but Keith explained everything completely. He was quick to answer any questions that I had and communicated throughout the entire process. He was available day and night and we really appreciated that. We closed on our dream home last week and I am still in awe that the process could go so easily. I really appreciate all that he did and have already referred family and friends to Keith... Read More

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  • Lender Review
    from Eagle Mountain, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Simply Amazing

    Primary Residential Mortgage guaranteed me that they would be able to close on my house and we did. Matter of fact was able to close in 2 weeks saving me thousands of dollars since builder was charging me $95 a day. Craig manager even gauranteed me that we would close in time or they would pay the fees.

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  • Loan Officer Review
    from Eagle Mountain, UT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Best Out There

    Kara, was amazing she handled my deal very professional and very fast. I was able to close in 2 weeks. Security National Mortgage company took 4 weeks and still was unable to close. Kara worked very close with her manager and I was able to get them docs as soon as they requested them. Everything went very smooth and Kara and Craig assured me the entire time that they would be able to do the deal. My family and I are extremely grateful for all of your hard work and dedication!!... Read More

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  • Lender Review
    from Verona, MO
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward

    Horrible

    Been over a month and have not had any correspondence at all. My opinion not a good way to do business.

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  • Loan Officer Review
    from Chattanooga, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    I liked the personalized service

    Shaun and the team made this a very easy process. We were using a VA loan, so there are more requirements to satisfy, yet they kept us aware of everything as they were progressing. Shaun and the team at PRMI made this almost painless (as any mortgage process can be). I would absolutely recommend them for anyone that is looking for mortgage broker in the area they serve. Thanks Shaun, Amber, Ashley and all the rest of the folks... Read More

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Primary Residential Mortgage, Inc. was founded in Salt Lake City, Utah, in 1998. We are a privately-held, debt-free company that, while serving all segments of the market, focuses primarily on traditional loan products. Since our inception, we have evolved from a four-person business to a nationwide multi-billion dollar operation with hundreds of employees working in branches across the country. We are licensed to originate loans in 47 states.