Primary Residential Mortgage, Inc. Ratings & Reviews

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NMLS ID: 3094

Primary Residential Mortgage, Inc.

(3.9 of 5) 105 Reviews

85% of our customers would recommend this lender.

About Primary Residential Mortgage, Inc.

Primary Residential Mortgage, Inc. was founded in Salt Lake City, Utah, in 1998. We are a privately-held, debt-free company that, while serving all segments of the market, focuses primarily on traditional loan products. Since our inception, we have evolved...

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Loan Officers

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Keith Goeringer Murfreesboro, TN
Al Norman Casselberry, FL
Lisa Gornatti Little Rock, AR
Craig Steel Murray, UT
Jeremy Johnson Tampa, FL
Gregory Hinson Fort Mill, SC
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Customer Reviews

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105 Reviews

(3.9 of 5)
  • Lender Review
    from Saint James City, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Fast Closing

    (0) (0)
    Nick Caruso and his team made It happen in less than 30 days. Amazing customer service and attention to detail. I could not be any happier. Love my new place thanks to Primary Residential Mortgage and Nick Caruso.

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  • Lender Review
    from Farmington, UT
    (5 of 5)
    Recommended!
    Reviewed:

    First Class Company

    (0) (0)
    This company has some excellent people working for them! Craig Steel and his team do a first class job of representing PRMI. I feel that the rate, closing costs and timeliness were everything I expected. I would refer anyone I know here for their mortgage needs.

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  • Loan Officer Review
    from Farmington, UT
    (5 of 5)
    Recommended!
    Reviewed:

    A Great Experience

    (0) (0)
    Craig responded the same day I inquired about this refinance. He took my application and put me in touch with the processor. I was kept informed of every step along the way and the closing date was exactly as promised. Craig and his team are very efficient, accurate and responsive. I will certainly recommend him to anyone I know!

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  • Lender Review
    from West Harrison, IN
    (4 of 5)
    Recommended!
    Reviewed:

    Should never be late

    (0) (0)
    I am hard worker and would never default on my shelter. My payments from previous homes are always paid 1st each month

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  • Loan Officer Review
    from Glen Burnie, MD
    (5 of 5)
    Recommended!
    Reviewed:

    A true Professional!

    (0) (0)
    Jim was very professional, and extremely helpful. He walked me through every step of the process and made my buying experience easy. Just a great professional. He's the guy you want helping you with your home buying.

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  • Lender Review
    from Magna, UT
    (1 of 5)
    Reviewed:

    PRMI sucks

    (1) (0)
    Had a friend who works for PRMI get my mortgage set up. No problems. The servicing is a nightmare. Trust me they are not your friends despite being on time on payments. I had a homeowners claim and thy have been nothing but difficult for me, the disaster cleanup company, and my insurance company. Also thy do seem to have a way of hiking up my payment ( escrow). Started at 1259 now 1331 not huge but kinda misleading. I wish more than anything they would sell it to another service. ... Read More

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  • Lender Review
    from Nashville, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Great place to contact for your mortgage needs!

    (0) (0)
    My experience with Primary Residential Mortgage was great. They were very thorough and dedicated towards helping me with my loan. My phone calls were always answered as well as any questions that arose. They are very professional and will work hard on all of your mortgage needs.

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  • Loan Officer Review
    from Nashville, TN
    (5 of 5)
    Recommended!
    Reviewed:

    Great person to contact for your mortgage needs!

    (0) (0)
    After making contact with Keith, I was constantly updated throughout the process. He was very thorough in answering any questions that came about and did them in a very timely manner. I had contacted a lender before and was planning to obtain my mortgage through another company. However after the initial contact, I did not receive any feedback or direction on how to proceed. I highly recommend using Keith for any of your mortgage needs. He is extremely good at what he does... Read More

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  • Lender Review
    from Little Rock, AR
    (5 of 5)
    Recommended!
    Reviewed:

    Proffessional, kind and competent!!

    (0) (0)
    Lisa Gornatti was professional, honest and competent. This was my first home and she was very informative and quelled any and all of my "new homeowner" fears. If there was something that she didn't know she would find out and quickly get back in touch with me. She is truly experienced and prolific in the lending field. I highly recommend her!!

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  • Loan Officer Review
    from Little Rock, AR
    (5 of 5)
    Recommended!
    Reviewed:

    Professional, kind and competent!!

    (0) (0)
    Lisa was professional, honest and competent!! This was my first home and she was very informative and quelled any and all of my "new homeowner fears" that popped up. If there was something she didn't know she would find out and quickly get back in touch with me. She is truly experienced and prolific in her field. I highly recommend her.

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Primary Residential Mortgage, Inc. was founded in Salt Lake City, Utah, in 1998. We are a privately-held, debt-free company that, while serving all segments of the market, focuses primarily on traditional loan products. Since our inception, we have evolved from a four-person business to a nationwide multi-billion dollar operation with hundreds of employees working in branches across the country. We are licensed to originate loans in 47 states.