PrimeLending, a PlainsCapital Company Ratings & Reviews

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NMLS ID: 13649

PrimeLending, a PlainsCapital Company

(4.8 of 5) 973 Reviews

94% of our customers would recommend this lender.

About PrimeLending, a PlainsCapital Company

PrimeLending understands that buying a home is about laying down your roots and finding a place that makes you feel at home. We are here to help you accomplish your dreams of home ownership and give you the personal attention and service you deserve. We...

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Loan Officers

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Richard Winters Moraine, OH
Nathan Fortlage Wake Forest, NC
Michael Tubin Sandwich, MA
Matt Lazzati Timonium, MD
Joshua Sun Glendale, CA
Douglas Schueler Dallas, TX
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Customer Reviews

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973 Reviews

(4.8 of 5)
  • Loan Officer Review
    from Missoula, MT
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    I'm currently working with this loan officer

    Straight Forward Assistance

    I needed to know the real details about getting my first home and the loans involved, Sarkis was able to explain things in a straight forward and easy to understand process, and we applied for my first loan together. Kim

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  • Loan Officer Review
    from Glendale, CA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Great lender

    I'd been looking in this area fo the perfect house for my mother-in-law, but she was having some trouble getting a loan. On our house-hunting adventure we happened upon an ad for Sarkis Organyan on a bench. We gave him a call right then, to see if he was willing to give her a chance, and he was! We went right down to his office, and started the process to get my MIL her home loan then. I'm thrilled to say she was approved, and will be moving in by the beginning of the year.... Read More

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  • Lender Review
    from Gig Harbor, WA
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Bait-and-switch, no closing

    We applied for a mortgage with Jim Tomczak out of the Silverdale, WA PrimeLending office. We were assured we would close on time, we provided every document requested promptly, and we were told repeatedly we were "on track" to close. Four days before closing and with no better explanation than a typo on an appraisal, Jim told us we couldn't close on time. The only way we could close in a timely manner (a FOUR day delay), he said, was if we went with a different "loan product" that required less underwriting. Of course this resulted in a 0.5% rate change and an extra $4k in closing costs. We should've walked away at that point, but didn't feel that was fair to the seller. Today is the end of the extension. More runaround, no closing date. We're losing our earnest money, the seller is losing a sale, our realtor loses their commission, and we're now in a bind because our current home is sold. But Jim gets to move on to the next loan with no consequence for his deceptive (if not illegal) closing week bait-and-switch tactics. Truly sickening... Read More

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  • Lender Review
    from Parkersburg, WV
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this lender

    Amazing Experience

    From start to finish Janice Wigal and her team was amazing. Without any reservations we can highly recommend her to anyone purchasing a new home. We looked at several options but decided on the Homestyle Conentional Loan as it fit our needs the best. We were buying a property than needed a lot of renovations. Janice was very informative and if she didn't know the answer she knew exactly who to talk to. She was very responsive and we couldn't have done it without her. With hard work from all parties involved we were able to close a week early... Read More

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  • Loan Officer Review
    from Louisville, KY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    First Home

    It was a great experience it was my first house and Joseph made the process and made it easy to understand. It flowed well and was a quick and great process. I would recommend him to anybody.

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  • Loan Officer Review
    from Boca Raton, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Robert is the man!!

    Robert is a pleasure too work with. He is very helpful at cutting thru the nonsense and making things easy. He is organized and on top of the things from start to finish.

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  • Loan Officer Review
    from Hixson, TN
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    Closed loan with this loan officer

    Patty Becknell

    My wife and I could not have done it without Patty's help all the way through the process. Patty gave us support and walked us all the way through. Patty stayed in touch with us and was there at the closing to ensure it went smoothly. I would highly recommend Patty to anyone looking for someone to help make the mortgage process smooth and painless.

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  • Lender Review
    from Morgantown, WV
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    I'm currently working with this lender

    Lame company

    They cant get an appraisal report done in a month and whoever they use is like the great and power Oz that says pay not attention to the man behind the curtain. Boss calls me to try to smooth it over and he just made me madder with his bull!!! Stay away from this company. !!! My headache isnt even over yet who knows when they will resolve this!!! They say they cant influence or talk to appraiser but i can, funny thing is i have no number for the great and powerful OZ!!... Read More

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  • Loan Officer Review
    from San Manuel, AZ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Awesome customer service from Matt Lazzati

    Matt Lazzati is such a pleasure to work with, and we would highly recommend him to anyone looking for a home loan. He is very prompt in all communications, knowledgeable of the whole process, and exceedingly polite. He was always on top of everything that was needed, and provided us with all of the information we needed to send him for us to do our part. He has a genuine caring personality that just shines, and always takes the time to explain to you any part of the process you have questions about. Thank you Matt for the great service... Read More

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  • Loan Officer Review
    from Altmar, NY
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Thank you Matt!

    Matt was very pleasant to work with. He was always timely and kept in touch throughout the whole loan process. I was very grateful to be working with such a kind young man.

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PrimeLending understands that buying a home is about laying down your roots and finding a place that makes you feel at home. We are here to help you accomplish your dreams of home ownership and give you the personal attention and service you deserve. We provide a wide array of loan programs allowing us to tailor to your specific home loan needs. Making sure you have the best interest rate is important to us. We allow you to lower your locked interest rate if rates go down. We offer dependable service and stability coupled with speed and agility. Our core purpose is working together to have a profound and positive impact on the lives of all we serve.