PrimeLending, a PlainsCapital Company Ratings & Reviews

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NMLS ID: 13649

PrimeLending, a PlainsCapital Company

(4.2 of 5) 827 Reviews

89% of our customers would recommend this lender.

About PrimeLending, a PlainsCapital Company

PrimeLending understands that buying a home is about laying down your roots and finding a place that makes you feel at home. We are here to help you accomplish your dreams of home ownership and give you the personal attention and service you deserve. We...

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Loan Officers

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Richard Winters Moraine, OH
Nathan Fortlage Wake Forest, NC
Ramzi Faraj Northville, MI
Michael Tubin Sandwich, MA
Diana Tarzia Fernandina Beach, FL
David Spencer Dallas, TX
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Customer Reviews

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827 Reviews

(4.2 of 5)
Review Breakdown
  • (479)
  • (177)
  • (56)
  • (49)
  • (66)
  • Lender Review
    from Jacksonville, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Prime Lending is Great!

    (0) (0)
    Everyone there is very pleasant to work with and make the loan process less stressful.

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  • Lender Review
    from Barre, MA
    (5 of 5)
    Recommended!
    Reviewed:

    A+++

    (0) (0)
    Great to work with!!

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  • Lender Review
    from Dayton, OH
    (1 of 5)
    Reviewed:

    Disappointing

    (0) (0)
    REALLY nice people. Don't get me wrong. BUT, they take way too long to respond to you. If you put an offer on a house they will call you back and respond promptly. If you don't, good luck getting a hold of anyone. I paid off $5000 in debt so I could get up to the credit score that they wanted and then they rejected me because of my student loan debt. I told them about that up front. So, anything you say to them in the beginning, they just ignore and say 'oh we can work with that'. Then as time goes on, they say no. So, they strung me a long for a month and wasted my time for nothing. Then they have so much going on, they forgot what they told me. It was just not a good experience... Read More

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  • Lender Review
    from Jacksonville, FL
    (5 of 5)
    Recommended!
    Reviewed:

    Awesome Job!

    (0) (0)
    Loved PrimeLending!

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  • Lender Review
    from Shrewsbury, MA
    (5 of 5)
    Recommended!
    Reviewed:

    Work with the best

    (0) (0)
    The very best mortgage company

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  • Lender Review
    from Powhatan, VA
    (5 of 5)
    Recommended!
    Reviewed:

    Awesome company to deal with

    (0) (0)
    Prime Lending keeps you informed about your loan, great customer service and they do what they say they will do! They are readily available on time and you can see all information about your loan when you want to see it. No surprises with this company.

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  • Lender Review
    from Fairmont, WV
    (5 of 5)
    Recommended!
    Reviewed:

    Andrew Barriga

    (0) (0)
    This was my first experience in the process of purchasing a home. The thought of the process as a whole was very intimidating at first. We worked with Andrew Barriga. He was very helpful and thoughtful. He was able to walk me through the whole process and explain each step as we progressed through the loan. He was very attentive and this combined with his insight to explain each step knowing I was a first time home buyer made for a very pleasant experience.... Read More

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  • Lender Review
    from Dallas, TX
    (1 of 5)
    Reviewed:

    Would not recommend

    (0) (0)
    Well, we got preapproved the same day, but that's about the only good thing that came of this. At first, they were very responsive, then we had to call and email 4-5 times before they would answer with very vague information. We were told they need x,y,and z so that's what we sent. We don't hear from them for a week. They email back and say give us 24-48 hours and I'll get back to you, but we're sending everything to underwriting this afternoon. 5 days later we get a response saying oh, we still need this and we'll be sending everything to underwriting tomorrow, oh and FYI we have to move your date back again, I'll let you know if I need anything else. No sense of urgency and seem annoyed when we ask questions. They do not communicate well between each other because we've had to tell two different people the same information multiple times. We have to pry any information out of them that we can and it seems that we almost have to keep talking to them to remind them to continue working. I understand that some things are not in their control, but they have complete control on relaying information to us. We have had an awful time understanding and making sense of anything. We had to, quite literally, ask if we were able to get the house two weeks before closing. Nothing seems to be a priority and there's no ability to multitask... Read More

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    PrimeLending welcomes the opportunity to resolve this matter in a timely and efficient manner. Please contact us privately at ConsumerComplaints@primelending.com<mailto:ConsumerComplaints@primelending.com> with more information so that we can respond appropriately. We look forward to hearing from you.
  • Lender Review
    from North Brunswick, NJ
    (5 of 5)
    Recommended!
    Reviewed:

    refi

    (0) (0)
    flawless

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  • Lender Review
    from Fernandina Beach, FL
    (5 of 5)
    Recommended!
    Reviewed:

    The Best & most Honest Lenders

    (0) (0)
    there is no better place to get your home loan checkout Primlending Amelia Island and Ask for Diana Tarzia

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PrimeLending understands that buying a home is about laying down your roots and finding a place that makes you feel at home. We are here to help you accomplish your dreams of home ownership and give you the personal attention and service you deserve. We provide a wide array of loan programs allowing us to tailor to your specific home loan needs. Making sure you have the best interest rate is important to us. We allow you to lower your locked interest rate if rates go down. We offer dependable service and stability coupled with speed and agility. Our core purpose is working together to have a profound and positive impact on the lives of all we serve.