PrimeLending, a PlainsCapital Company Ratings & Reviews

NMLS ID: 13649

PrimeLending, a PlainsCapital Company

4.2 of 5 808 Reviews


Who is PrimeLending, a PlainsCapital Company?

PrimeLending, as a subsidiary of PlainsCapital Corporation, is backed by the financial strength of the leading independent financial services company in Texas. With more than 2.1 billion in assets, PlainsCapital provides the strength and stability to...

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91% of our customers would recommend this lender. (74 of 81)


Customer Reviews


  • (0) (0)

    Lack of communication.

    All along this lending process I have felt like I am working harder for my lender than they are for me. I thought I was supposed to be the client? The communication has been painfully lacking. I can handle bumps and delays along they, these are mostly inevitable. But an update on progress and a general response to questions can go a long way. I have been nothing but timely and responsive to my lenders requests but have not received the same, and this is their job. Dissatisfied.

    By:   (Portland, Oregon)Reviewed On:

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  • (1) (1)

    Communication Communication Communication

    So I tried working with this lender, they talk a great game and tell you that they want to coach you into getting you that dream home loan and then they disappear and never hear from them again. They don't answer your call or meet appointments which are scheduled.

    By:   (Haverhill, Ma)Reviewed On:

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    PrimeLending, a PlainsCapital Company Response

    PrimeLending welcomes the opportunity to resolve this matter in a timely and efficient manner. Please contact us privately at ConsumerComplaints@primelending.com with more information so that we can respond appropriately. We look forward to hearing from you.

  • (0) (0)

    Fantastic Group to work with

    Yes, I recommend this lender

    PrimeLending met all our expectations and more!

    By:   (North Carolina)Reviewed On:

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  • (0) (0)

    Thank you Coach!

    Yes, I recommend this lender

    Johnny Regur helped us get our credit fixed and guided us through the home buying process. I would definitely recommend!

    By:   (Owasso, OK)Reviewed On:

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  • (0) (0)

    Good pricing

    Yes, I recommend this lender

    We got good pricing on our loan and worked with a great loan officer.

    By:   (Raleigh, NC)Reviewed On:

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  • (0) (0)

    Home Loan

    Yes, I recommend this lender

    I reached out to Patrick to secure financing for two investment properties. Was very impressed with his extensive knowledge of working with business owners. Easiest process ever! Will definitely be using him again in the future. Thanks again Patrick for working with me!

    By:   (Tulsa, ok)Reviewed On:

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  • (0) (0)

    Great Rate

    Yes, I recommend this lender

    We called several places and he had the best rate.

    By:   (St. Louis, MO)Reviewed On:

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  • (0) (0)

    Prime Lending

    Yes, I recommend this lender

    I would highly recommend Prime lending and especially David Spencer as they were very transparent during the loan process and kept me up to date with any additional needs, which were few and far between. I am extremely satisfied with the loan rates, time frame and friendly service. I do not think they could of done any better with any part of the process. Thank you Prime Lending but most of all Thank You David. You were fantastic!

    By:   (houston, texas)Reviewed On:

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  • (0) (1)

    Enter only if squeaky clean & perfect

    So condescending, rude, & presumptious. Seems they only want perfect financial customers...living in the 90210. Less work for them & the underwriters.

    By:   (VA)Reviewed On:

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  • (1) (0)

    Very Grateful

    Yes, I recommend this lender

    We were in escrow 21 days with another lender and then they decided they could not do our loan. Aaron listened carefully to our situation. You could tell he cared and he knew what he was doing. He found a loan program that we did indeed qualify for. He made everything easy for us and he made sure our home closing happened on time so that we did not lose our deposit. He went above and beyond in helping us and we are really grateful. We highly recommend him and are sure happy that our real estate agent recommended him to us too.

    By:   (Nuevo CA)Reviewed On:

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PrimeLending, as a subsidiary of PlainsCapital Corporation, is backed by the financial strength of the leading independent financial services company in Texas. With more than 2.1 billion in assets, PlainsCapital provides the strength and stability to allow PrimeLending customers the widest array of residential mortgage loans available on the market today. Our goal is to provide unsurpassed quality service and support throughout the entire mortgage process. The in-house processing, underwriting and closing departments simplify and accelerate the loan process to the degree that we can deliver loan approval in as little as three days. Our mortgage professionals are dedicated to leading the way to a positive and successful home loan experience. Equal Housing Lender
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