Prospect Financial Group, Inc. Ratings & Reviews

NMLS ID: 365482

Prospect Financial Group, Inc.

4.8 of 5 138 Reviews


Who is Prospect Financial Group, Inc.?

Since your home is probably the largest investment you will make in your life, we are here to advise and guide you in making the right decisions that will best suit your family's needs. We will never try to sell you a mortgage; rather, we are here to...

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97% of our customers would recommend this lender. (134 of 138)


Customer Reviews


  • (0) (0)

    Excellent Experience

    Yes, I recommend this lender

    I chose to go through Prospect Financial Group for the refinance of my California property because the marketing person I spoke with was very professional and not pushy at all, and because Prospect offered the absolute best rate for a zero cost loan, including the guarantee to follow up down the road if an even better rate is later revealed. I worked with Loan Officer Brian McHugh, who handled my case in a very responsive and professional manner. He answered all questions immediately and never left me wondering. All referrals he provided were to equally responsive professionals. Although refinancing a mortgage loan is not an easy process, Brian made it as expedient and pleasurable as possible. I highly recommend Prospect and, in particular, Brian as a loan officer.

    By:   (Alameda, CA)Reviewed On:

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  • (0) (0)

    Great experience

    Yes, I recommend this lender

    No complaints! Brian J was great to work with, providing frequent updates throughout the process. Cheap, quick and honest! Highly recommend!!

    By:   (Victorville Ca)Reviewed On:

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  • (0) (0)

    Great Loan Agent at Prospect

    Yes, I recommend this lender

    I worked with Matt Chappell to get qualified for a home refinance. I must stay that I was very highly impressed. Matt sent me an email with one paragraph which covered his offer in its entirety. It said in very clear, simple language what kind of loan they could offer, the interest rate, what was my share of the costs, what costs were free. I haven't worked with any lender who has given such straight forward information. This made me comfortable with Prospect right away. Matt is very quick to respond and I felt I was in very good hands. Unfortunately, I did not qualify for a loan at this time, however, I will come back to work with Matt and Prospect again in the future. I believe this is the only lender I have met who does a no cost refinance. Thank you Matt for all your help, you are an amazing loan agent and an asset for Prospect. I haven't found a loan agent like you with other lenders in the recent years.

    By:   (Concord, California)Reviewed On:

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  • (1) (0)

    Customer Satisfaction

    Yes, I recommend this lender

    I had a good experience with this lender. I would use them again.

    By:   (Los Angeles, CA)Reviewed On:

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  • (2) (0)

    Fantastic Service

    Yes, I recommend this lender

    When I contacted Prospect Financial to inquire about refinancing, I was immediately contacted and put in touch with Nate Wells. Very great customer service and guidance through this process. I would highly recommend.

    By:   (Pomona. CA)Reviewed On:

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  • (1) (0)

    Matt Gibbons

    Yes, I recommend this lender

    Matt was really polite and seemed like a good guy. He delivered on everything we discussed and was very easy to work with.

    By:   (Stockton, Ca)Reviewed On:

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  • (1) (0)

    Good Experience Despite Tricky Timeframe

    Yes, I recommend this lender

    I think what impressed me most about Prospect was that my account manager was working on a Saturday and emailed me (followed with a phone outreach) just moments after I submitted my inquiry through Lending Tree. I started the process just before the Christmas holiday, and despite that short week, my refi was started quickly upon receipt of all of my documentation. All in I think it took approximately 8 weeks to close but that's including a week slowed down by Christmas and a week slowed down by New Years so I wasn't terribly thrown off by the delay. I was able to lock in a reasonable rate and because my credit rating is excellent, I didn't have to pay closing costs or fees. My account manager explained the HUD to me in detail which was useful because truthfully the only time you'll ever see one of these is when you are buying/refinancing a home and how often does that happen? All in all I was pleased with the process. I would recommend using a local title company when you close because the only part of the process that felt mucky to me was when I had to meet a notary to sign off on my paperwork and she didn't understand the documents well enough herself to walk me through them. That's when a local title company can be advantageous. Outside of that, I felt Prospect did a reasonable job and helped me finalize my loan swiftly during a tricky timeframe.

    By:   (San Francisco, CA)Reviewed On:

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  • (0) (0)

    Refinance

    Yes, I recommend this lender

    Had a good experience working with my reviewer. She did just about everything I asked of her.

    By:   (Lake Elsinore ca)Reviewed On:

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  • (0) (0)

    No Hassle Refi

    Yes, I recommend this lender

    The easiest and quickest refinancing ever. Thanks Matt

    By:   (Torrance, CA)Reviewed On:

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  • (1) (0)

    Positive experience

    Yes, I recommend this lender

    I worked with Brian on refinancing my mortgage. Overall, it was a positive experience. Brian was very responsive and worked with me in getting past a couple challenges that ran into. I would definitely recommend Brian and the lender if you are weighing your options.

    By:   (Rocklin, CA)Reviewed On:

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Since your home is probably the largest investment you will make in your life, we are here to advise and guide you in making the right decisions that will best suit your family's needs. We will never try to sell you a mortgage; rather, we are here to guide you down the correct path. We are absolutely committed to making the loan and buying process as fast and easy as possible. It's an approach that focuses on helping our clients reach their individual goals more quickly and more comfortably. It's the reason so many clients come back to us time and time again for all of their refinancing and purchasing needs. Prospect Financial Group, Inc. understands that the mortgage industry is a very mature and sophisticated marketplace where pricing and product availability can make or break a mortgage company. We realize that no longer can slick marketing practices and extensive advertising campaigns promote success in the absence of superior pricing.
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