Quicken Loans Ratings & Reviews

NMLS ID: 3030

Quicken Loans

3.9 of 5 1617 Reviews


Who is Quicken Loans?

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We...

Read more


63% of our customers would recommend this lender. (434 of 689)


Customer Reviews


  • (0) (0)

    Quick results with Quicken Loans!

    Yes, I recommend this lender

    From my first contact with Nick until closing a short few weeks later, our experience was unlike any other mortgage application and closing that we have ever had. Fast, friendly and professional and eager to answer questions as well as make any changes we wanted. I have already told my friends about Quicken Loans and we look forward to having the opportunity to work with them in the future! Nice to encounter a company that lives up to their advertising! Well done, Quicken Loans!

    By:   (Lilburn, Georgia)Reviewed On:

    Was this review helpful?

  • (0) (2)

    great to work with

    Yes, I recommend this lender

    They where very friendly and helpful always responded right away and answer all questions and always kept us up to date

    By:   (Farmington NM)Reviewed On:

    Was this review helpful?

  • (1) (0)

    Good experience

    Yes, I recommend this lender

    We had a very easy and quick experience with Quicken Loans no problems, very straightforward.

    By:   (Texas)Reviewed On:

    Was this review helpful?

  • (10) (0)

    Disappointed with my experience

    My first attempt at getting financing was with Quicken Loans. My experience was disappointing. Before I was given information about rates, I was required to provide a ton of personal information. I was just at the shopping around stage, so when I found better rates somewhere else, my initially-friendly loan officer (Darick) turned hostile with me! I told him I was going somewhere else and he was disrespectful of my decision. He bashed the bank I chose without even knowing who they were. He spoke as though I were not smart enough to make my own decision. I have purchased/refinanced a NUMBER of times, so I know what I'm doing. I understand the process and I don't need someone telling me I need their help to be smart about it.

    By:   (CO)Reviewed On:

    Was this review helpful?

    Quicken Loans Response

    Thank you for your feedback, we really appreciate it. Also, we would like to look into your situation with our team. Could you send us an email at John@quickenloans.com?

  • (1) (0)

    Refi

    Yes, I recommend this lender

    Ramson was great to work with. He is forthright and energetic and I would work with him again.

    By:   (Loveland, CO)Reviewed On:

    Was this review helpful?

  • (2) (0)

    Good company

    Yes, I recommend this lender

    Everything went smooth as promised. keep me updated on all steps of the process. Closing was fast and easy. They came to my home to do the closing. Can't make it much easier than that.

    By:   (Muskogee, Ok.)Reviewed On:

    Was this review helpful?

  • (5) (0)

    EASY no drama

    Yes, I recommend this lender

    So easy, painless, a little down loaded data, helps if you have a scanner, they are pros and work on a tight schedule. Their partners title Co and appraisers were as prompt. We very much improved our financial picture. We were able to roll to a 15 year loan and pay off some long lived CC debt. Very Happy with the experience. ;}

    By:   (Rupert, ID)Reviewed On:

    Was this review helpful?

  • (2) (0)

    no pressure

    Yes, I recommend this lender

    lenders were quick to respond and once I selected a lender there was no pressure from the call back lenders. Quicken was overall fast and easy to deal with. Closing was in 25 days

    By:   (Vacaville, Ca)Reviewed On:

    Was this review helpful?

  • (7) (1)

    5 Months is QUICK??

    This whole process started in October when Lynae called in response to my Lending Tree request. She was great and always responded in a timely manner, then I was transfered to Chris Covin my customer care specialist. This guy was clueless, always gave the same teleprompted responses and did not pay attention to requests I made for a reduction in the number of calls I received with no updates. If there's nothing new to tell me, don't call. I don't just wanna hear your voice. After calling the same number for the law firm that handled my title orginally for 3 weeks straight, they asked me to call. It took me 1 day to realize it was a bad number and had them call a different number. This thing drug on forever and I would never do this again.

    By:   (Shelby, NC)Reviewed On:

    Was this review helpful?

  • (3) (0)

    Mortgage

    Yes, I recommend this lender

    My experience with the employees of Quicken Loan was exceptional. All questions were answered in a timely manner with as much information as could be provided. The load processed moved smoothly. Very satisfied with my experience.

    By:   (Pittsburgh, PA)Reviewed On:

    Was this review helpful?

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often. Here’s how we work hard to make sure everything we do benefits you: •Our product base is unrivaled in the mortgage industry with over 100 safe, secure loan programs that can lower your mortgage interest rate and your payment. •Our expert advice makes your purchase or refinance process quick and easy from application to close. •We close loans in all 50 states, and can process loans in as few as 15 days depending on your situation. •We don’t just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! •Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! •And, you have total control—you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. The Quicken Loans experience begins and ends with the best client service. •We offer you and your family over 24 years of mortgage experience. •Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. •As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! •We’re the online company that’s all about convenience – you can choose where you sign your final paperwork. •After you close your loan, we’ll keep you in-the-know. We keep track of the market for you and let you know of rate drops or upcoming events that could save you and your family money.
Feedback Form