Quicken Loans Ratings & Reviews

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NMLS ID: 3030

Quicken Loans

(3.6 of 5) 1915 Reviews

67% of our customers would recommend this lender.

About Quicken Loans

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We...

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Loan Officers

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Eric Schuchaskie Detroit, MI
Anthony Deneau Detroit, MI
Devin Burr Scottsdale, AZ
Jean Abouna Detroit, MI
Damon Smith Scottsdale, AZ
Bryan Biagioli Detroit, MI
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Customer Reviews

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1915 Reviews

(3.6 of 5)
  • Lender Review
    from Dallas, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 24, 2016

    My AWSOME GOD!

    (0) (0)
    Looks good. Thank You.

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  • Lender Review
    from Berlin, MD Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 16, 2016

    Great

    (0) (0)
    Very professional experience.

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  • Lender Review
    from West Palm Beach, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 13, 2016

    help a friend

    (0) (1)
    Quicken Loans has has keeped my payment low and it was very quick and fast my monthley payment was in the range taht I was able to keep. now that Ive been living with my friend to help out but she needs to fix her back room from leaking this is why Id like to get extra mony if i can.

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  • Lender Review
    from Greenville, MI Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 12, 2016

    My opinion

    (3) (0)
    Tried to refinance through them it cost me alot of time and paperwork and also a costly appraisal only to not complete the loan because I didn't wish to continue with the complicated process, very disappointed. I am and was always very satisfied with the Bank I am with. But quicken came across with offers that seemed at the time easy and nice. But not true. Very disappointing. Costly for nothing... Read More

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  • Lender Review
    from Rochester, NY Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 11, 2016

    Terrible

    (3) (0)
    Very bad

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  • Lender Review
    from Augusta, ME Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 10, 2016

    Not interested.

    (2) (0)
    Ask too much information while providing virtually zero in return.

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  • Lender Review
    from Bristol, CT Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 10, 2016

    1st impression is everythinh

    (1) (1)
    I'm in the market for a new loan and their response was immediate. I was transfered to a license agent named Andrew, who very upfrontly said he did want either one of us to waste each others time. That was fair enough. What I wanted to do was get an estimate of what a rate for 15 year conventional loan would be, I've been shopping around for several days and most banks have been able to provide me a quote based on the information I've provided them ie loan amount, down payment, credit score ect. Andrew, however asked for permission to run my credit, which at that point I said no. Then he went about how that was the only way to find a true estimate. I told him that I could provide any additional information from my credit report thay he may need, but still insisted he couldn't give me an accurate estimate. The bottom line is that Andrew did waste my time and never gave me a quote and now I'm writing this. So don't waste your time if you're looking for an estimate unless you don't mind a credit score hit. I know I will have to eventually run my credit, but I'll do when I'm ready to chose the bank I want to work with. What I did learn the last couple of the days is the following: just because you have the best rate doesn't mean you'll get the business, I'll rather deal with someone else and not a jerk. By then end of the conversation I didn't even cared what rate Quicken Loans was going to give me, just didn't want to do business with them any more.... Read More

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  • Lender Review
    from Fishers, IN
    (1 of 5)
    Reviewed:

    Bad Customer Service

    (1) (0)
    My advisor Korey Leonhard actually started yelling at me when I questioned why their rates and closing were coming in higher than other two lenders. I actually had to ask him to stop yelling at me and his response was that he is just so passionate about what he does. This is our 4th time working with a refinance or home mortgage so we're not exactly new to this...he spoke to me very condescending tone. I'm sorry that is NO excuse and No way to treat a customer...well I won't be a customer - they just lost my business... Read More

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  • Lender Review
    from Spokane, WA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Date of Service:
    August 7, 2016

    Waste of time

    (2) (0)
    Rude customer service and long wait times. After all that they deny a potential client? There are to many other options and so no need to deal with this mess...

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  • Lender Review
    from Saint Petersburg, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    August 4, 2016

    Gabe for Quicken

    (1) (1)
    The staff at Quicken Loans work tirelessly to ensure your needs are met. They guide you through the process using up to date technology yet they never forget the human side.

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NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often. Here’s how we work hard to make sure everything we do benefits you: •Our product base is unrivaled in the mortgage industry with over 100 safe, secure loan programs that can lower your mortgage interest rate and your payment. •Our expert advice makes your purchase or refinance process quick and easy from application to close. •We close loans in all 50 states, and can process loans in as few as 15 days depending on your situation. •We don’t just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! •Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! •And, you have total control—you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. The Quicken Loans experience begins and ends with the best client service. •We offer you and your family over 24 years of mortgage experience. •Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. •As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! •We’re the online company that’s all about convenience – you can choose where you sign your final paperwork. •After you close your loan, we’ll keep you in-the-know. We keep track of the market for you and let you know of rate drops or upcoming events that could save you and your family money.