Quicken Loans Ratings & Reviews

NMLS ID: 3030

Quicken Loans

3.9 of 5 1656 Reviews


Who is Quicken Loans?

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We...

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63% of our customers would recommend this lender. (459 of 728)


Customer Reviews


  • (0) (0)

    Found What We Sought

    Yes, I recommend this lender

    We waited two months to complete the application process with another mortgage company, only to be turned down after that lengthy period. We were then hesitant to try Quicken through an internet inquiry, but discovered the kind of lender with which anyone would like to deal. They made us feel optimistic about being able to meet our needs early on, and kept in constant contact using social media and the phone when appropriate to update our loan processing status. It was easier than any of our past seven mortgage experiences, was priced right, and closed within the projected time frame. Bravo.

    By:   (Eagle, Idaho)Reviewed On:

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  • (0) (0)

    They got it done!

    Yes, I recommend this lender

    I am so impressed with Quicken Loans as the loan process was so smooth. I knew exactly what was going on at each step of the way thanks to their awesome website that gave me updates all the way to closing. The communication was second to none.

    By:   (Baltimore, MD)Reviewed On:

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  • (1) (0)

    Best Mortgage ever

    Yes, I recommend this lender

    I have purchased mortgages in the past, never have I been more satisfied with the email notices (every step of the way), friendly experts, how organized, and how quickly the mortgage was completed. All I can say is thank you, thank you for making it such a pleasurable experience.

    By:   (Manahawkin NJ 08050)Reviewed On:

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  • (1) (0)

    The Best!

    Yes, I recommend this lender

    Honestly, the best experience I have had in dealing with any business. The professionalism of the people I worked with, and the consistency of keeping me informed, via email and telephone calls, for every step of my loan process, impressed me the most. Very impressive company. I recommend them highly.

    By:   (Lisbon, Maine)Reviewed On:

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  • (0) (2)

    Simple&Easy

    Yes, I recommend this lender

    The process and support was fantastic. The closing fees were higher than some competitors but the rate & terms were very agreeable.

    By:   (Spring Texas)Reviewed On:

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  • (1) (0)

    Happy Customer

    Yes, I recommend this lender

    Great people to do business with. Very efficient and seemed concerned about needs and feelings. Highly recommend.

    By:   (Hernando MS 38632)Reviewed On:

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  • (0) (1)

    Upgrade your home.

    Yes, I recommend this lender

    We all like to improve our living conditions from time to time and providing upgrades to account for aging and convenience of use. We sought to make improvements which will cost us $30,0000-$33,000. We sought our brokers input on whether to use our own liquidity for our home equity and chose the latter. We are still comfortably mortgaged at about one third of our appraised value with manageable payments. My Quicken Team was efficient, followed up and followed through on every step of the process and we were done start to finish within a few weeks. Way to go Quicken!

    By:   (St. Charles, MO)Reviewed On:

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  • (1) (0)

    MDR

    Yes, I recommend this lender

    Tiffany Simpson was the absolute best. She made me feel at ease, answered my questions in a timely manner, she was professional and friendly. The main reason I stayed with Quicken

    By:   (Kingsland, GA)Reviewed On:

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  • (2) (0)

    QL

    I was disappointed in how Quicken Loans handled by Equity Line of Credit. This made my load process be very long, I had to step in and start managing this process after several calls from them asking the same questions. Then when I went to close on the loan the documents incorrectly reference to the Equity Line of credit. Their solution was to leave documents as is and send me the money incorrectly included in documents. I was promised the check to be overnighted.. It took over a week for me to receive the money from them.

    By:   (Boise, ID)Reviewed On:

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    Quicken Loans Response

    ‘Hi there. My team would like to look into your situation. Could you please send us an email at Emma@quickenloans.com with your information? Thank you!

  • (2) (0)

    Breath of Fresh Air

    Yes, I recommend this lender

    After dealing with hassles from my current bank when trying to simply remove someone from the mortgage note, I went to Quicken and it was like night and day. The information they needed was easily uploaded to them online, I was in constant communication with them (in a positive way), and they made a lengthy process taking place during a tough time in my life feel simple and hassle-free. If I ever need another mortgage, then they certainly have my business.

    By:   (Western NC)Reviewed On:

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NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often. Here’s how we work hard to make sure everything we do benefits you: •Our product base is unrivaled in the mortgage industry with over 100 safe, secure loan programs that can lower your mortgage interest rate and your payment. •Our expert advice makes your purchase or refinance process quick and easy from application to close. •We close loans in all 50 states, and can process loans in as few as 15 days depending on your situation. •We don’t just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! •Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! •And, you have total control—you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. The Quicken Loans experience begins and ends with the best client service. •We offer you and your family over 24 years of mortgage experience. •Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. •As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! •We’re the online company that’s all about convenience – you can choose where you sign your final paperwork. •After you close your loan, we’ll keep you in-the-know. We keep track of the market for you and let you know of rate drops or upcoming events that could save you and your family money.
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