Quicken Loans Ratings & Reviews

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NMLS ID: 3030

Quicken Loans

(3.9 of 5) 2253 Reviews

70% of our customers would recommend this lender.

About Quicken Loans

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We...

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Loan Officers

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Nicole Campana Detroit, MI
Steven Carden Detroit, MI
Clarixa Carreon Scottsdale, AZ
Eric Schuchaskie Detroit, MI
Anthony Deneau Detroit, MI
Devin Burr Scottsdale, AZ
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Customer Reviews

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2253 Reviews

(3.9 of 5)
  • Lender Review
    from Hugo, OK Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    December 19, 2017
    Loan Closed On:
    January 31, 2018

    Fantastic service

    My loan specialist took the time to explain everything to me and helped me through the entire process. It was much easier than my last home loan closing!!

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  • Lender Review
    from Chicago, IL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 8, 2018

    Quick, friendly and efficient

    I loved the ability to upload documents securely through their website and the way it allowed me to check the process every step of the way. I also appreciated the customer service representives who constantly reached out to answer any questions we had. Best of all, the closing occurred in our home less than a month after we started the process!

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  • Lender Review
    from Plant City, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    January 11, 2018

    FAST AND EASY

    Loan was closed very quickly. Entire process was a breeze. Did not get buried supplying document after document. Would use Quicken Loans in a heart beat.

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  • Lender Review
    from Shelley, ID Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    February 6, 2018

    Call was over before it started

    I received a call from Quicken Loans since I submitted to lending tree, the gentlemen that called was very unprofessional, was laughing on the other end after I answered the phone, I waited while he finished his conversation, once he was on the phone, his tone did not instill confidence so I ended the call explain to him the reason why. During the process of hanging up he made another off hand comment and continued to laugh.... Read More

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  • Loan Officer Review
    from New Port Richey, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Jeff is #1

    Jeff is an amazing guy. I can't even tell you how amazing he is. He is kind patient and he truly cares.. Thanks again Jeff

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  • Lender Review
    from New Port Richey, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this lender
    Date of Service:
    November 16, 2017

    Quicken Rocks!!

    Quicken loans is amazing and I will definitely be recommending them to everyone..

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  • Lender Review
    from Salinas, CA Confirmed LendingTree Customer
    (2 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    November 21, 2017

    Too Many Phone Calls

    Like other people leaving reviews, I am/was just doing research to see what rates and loans they had. They call and call and call.... to the point of harassment, several people using different phone numbers. Its to the point I cant even answer my phone anymore but they continue to call. Don't call me! I don't want to talk to anyone, I don't want my credit run, just email me so information. Simple... Read More

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  • Lender Review
    from Melbourne, FL Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Loan Type:
    Home Equity Loan or Line of Credit
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 23, 2018

    Could Have Gone Better

    All I wanted was info about a home equity loan. Although they would rate as "excellent" for courtesy, they kept trying to sell me everything else - mortgage, personal loan, etc, none of which would have been any help to me. When I mentioned the possibility of a bridge loan, they had no idea what I was talking about.

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  • Lender Review
    from Woodstock, GA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Home Purchase
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    January 24, 2018

    Pushy and Obnoxious

    Rep from Quicken called me less than 20 seconds after receiving the list of offers. When I told her I was only starting my research and wouldn't be ready to buy for 1-2 years, the rep said I shouldn't wait because rates are so low - even after saying I couldn't afford a move right now. How obnoxious! Will never do business with this company.

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  • Lender Review
    from Hattiesburg, MS Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Personal Loan
    Services:
    I'm currently working with this lender
    Date of Service:
    January 24, 2018

    good

    great

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NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often. Here’s how we work hard to make sure everything we do benefits you: •Our product base is unrivaled in the mortgage industry with over 100 safe, secure loan programs that can lower your mortgage interest rate and your payment. •Our expert advice makes your purchase or refinance process quick and easy from application to close. •We close loans in all 50 states, and can process loans in as few as 15 days depending on your situation. •We don’t just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! •Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! •And, you have total control—you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. The Quicken Loans experience begins and ends with the best client service. •We offer you and your family over 24 years of mortgage experience. •Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. •As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! •We’re the online company that’s all about convenience – you can choose where you sign your final paperwork. •After you close your loan, we’ll keep you in-the-know. We keep track of the market for you and let you know of rate drops or upcoming events that could save you and your family money.