Quicken Loans Ratings & Reviews

Edit Your Review
NMLS ID: 3030

Quicken Loans

(3.9 of 5) 1867 Reviews

68% of our customers would recommend this lender.

About Quicken Loans

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We...

Read more

Loan Officers

View All
Darren Critchfield Scottsdale, AZ
Eric Schuchaskie Detroit, MI
Anthony Deneau Detroit, MI
Devin Burr Scottsdale, AZ
Jean Abouna Detroit, MI
Damon Smith Scottsdale, AZ
View all

Customer Reviews

Edit Your Review

1867 Reviews

(3.9 of 5)
Review Breakdown
  • (986)
  • (417)
  • (105)
  • (97)
  • (262)
  • Lender Review
    from Fort Lauderdale, FL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 15, 2016

    Great Lender and customer service.

    (0) (0)
    Quicken Loans was the fist lender to pre-approve a loan of $80.000 which expired 90 days after I was pre approved, I call the agent Douglas Weir and ask if you could extend the loan since that 90 days wasn't enough to find a home for $80,000.00 as he did, Douglas was very friendly and did not question anything to extend the loan. I still haven't found the house but my mission is to find a place that I can call home one day... Read More

    Was this review helpful?

  • Lender Review
    from Big Lake, MN Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 18, 2016

    My Quick encounter with Quicken Loans

    (0) (0)
    I received a quick response from Quicken Loans, because they are quick. Thanks Paul

    Was this review helpful?

  • Lender Review
    from Benton, AR Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 15, 2016

    Refinance

    (0) (0)
    Great can't wait for the final numbers

    Was this review helpful?

  • Lender Review
    from Wichita, KS Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 7, 2016

    satisfied

    (0) (0)
    Very efficient service.glad I signed on.

    Was this review helpful?

  • Lender Review
    from Hilo, HI Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    May 7, 2016

    Customer Service

    (0) (0)
    Very friendly and polite customer service. I would recommend to family and friends. I look forward to doing another service with Quicken loans.

    Was this review helpful?

  • Lender Review
    from Conroe, TX
    (1 of 5)
    Reviewed:

    NEVER USE THIS LENDER!

    (0) (0)
    As soon as I submitted my request on Lending Tree last evening, I got FIVE phone calls from the same number in a row. They left four 1-2 second messages and finally left a real message on the 5th try. Later last night, I answered and the girl was very pushy asking for information. Today, I answered yet ANOTHER call and the guy was very very pushy. He asked why I was shopping around when I had already started a loan process with another lender. I told him I didn't want to discuss it. He then proceeded to insult me by saying that it was strange that I had not tried to refi before now since my original loan is over 8 years old. That was when he started pushing for personal information. I told him I wanted a quote before I was willing to disclose personal info. He said he wouldn't be able to help me without the info. So I told him I wanted a ballpark quote. By this time, I had already given him my credit score and my husband's credit score. He said that it wouldn't do me any good to get a ballpark quote. By that time, I'd had enough. I told him the conversation was over and thanked him for calling and hung up. He called back and left a rude message asking me to call him back. I deleted it and have moved on. I DO NOT recommend Quicken Loans to anyone... Read More

    Was this review helpful?

  • Lender Review
    from Denton, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 29, 2016

    Great Rates

    (0) (0)
    Very professional

    Was this review helpful?

  • Lender Review
    from Westminster, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 27, 2016

    Excellent Customer Service

    (0) (0)
    Every step of the way, Quicken provided excellent customer service, answering any questions I had and keeping me up-to-date on the status of the loan. Even when there were issues with a title-holder living out of the country, Quicken worked with me and resolved everything quickly and courteously.

    Was this review helpful?

  • Lender Review
    from Eagle River, AK Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 23, 2016

    Outstanding Experience

    (0) (0)
    I had an outstanding experience from start to finish. My refi options were clearly explained and my loan originator, Alissa Hopper, listened to me and helped me make a sound financial decision. I did get handed off to a few individuals throughout the process, but it was seamless and everyone was very helpful. The ability to submitt the required loan documents online is awesome. I submitted one online question to my loan team, and I was impressed when I received an online response within 20 minutes, and a return phone call within an hour. I'm extremely pleased with the service I received from Quicken Loans. I highly recommend them... Read More

    Was this review helpful?

  • Lender Review
    from Oakdale, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 23, 2016

    Easy refi

    (0) (0)
    I did a refinance. The process was simple and painless. I ended up dropping over 1 point and saving $320 a month

    Was this review helpful?

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often. Here’s how we work hard to make sure everything we do benefits you: •Our product base is unrivaled in the mortgage industry with over 100 safe, secure loan programs that can lower your mortgage interest rate and your payment. •Our expert advice makes your purchase or refinance process quick and easy from application to close. •We close loans in all 50 states, and can process loans in as few as 15 days depending on your situation. •We don’t just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! •Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! •And, you have total control—you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. The Quicken Loans experience begins and ends with the best client service. •We offer you and your family over 24 years of mortgage experience. •Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. •As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! •We’re the online company that’s all about convenience – you can choose where you sign your final paperwork. •After you close your loan, we’ll keep you in-the-know. We keep track of the market for you and let you know of rate drops or upcoming events that could save you and your family money.