Quicken Loans Ratings & Reviews

Edit Your Review
NMLS ID: 3030

Quicken Loans

(3.9 of 5) 1861 Reviews

68% of our customers would recommend this lender.

About Quicken Loans

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We...

Read more

Loan Officers

View All
Eric Schuchaskie Detroit, MI
Anthony Deneau Detroit, MI
Darren Critchfield Scottsdale, AZ
Jean Abouna Detroit, MI
Damon Smith Scottsdale, AZ
Bryan Biagioli Detroit, MI
View all

Customer Reviews

Edit Your Review

1861 Reviews

(3.9 of 5)
Review Breakdown
  • (982)
  • (416)
  • (105)
  • (97)
  • (261)
  • from Denton, TX Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 29, 2016

    Great Rates

    (0) (0)
    Very professional

    Was this review helpful?

  • from Westminster, CA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    January 27, 2016

    Excellent Customer Service

    (0) (0)
    Every step of the way, Quicken provided excellent customer service, answering any questions I had and keeping me up-to-date on the status of the loan. Even when there were issues with a title-holder living out of the country, Quicken worked with me and resolved everything quickly and courteously.

    Was this review helpful?

  • from Eagle River, AK Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    March 23, 2016

    Outstanding Experience

    (0) (0)
    I had an outstanding experience from start to finish. My refi options were clearly explained and my loan originator, Alissa Hopper, listened to me and helped me make a sound financial decision. I did get handed off to a few individuals throughout the process, but it was seamless and everyone was very helpful. The ability to submitt the required loan documents online is awesome. I submitted one online question to my loan team, and I was impressed when I received an online response within 20 minutes, and a return phone call within an hour. I'm extremely pleased with the service I received from Quicken Loans. I highly recommend them... Read More

    Was this review helpful?

  • from Oakdale, PA Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 23, 2016

    Easy refi

    (0) (0)
    I did a refinance. The process was simple and painless. I ended up dropping over 1 point and saving $320 a month

    Was this review helpful?

  • from Chicago, IL Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 22, 2016

    Help

    (0) (0)
    very attentive in the pass but i was not able to be helped at this time hopefully in the future i can get out from under my current lender.

    Was this review helpful?

  • from Tinley Park, IL Confirmed LendingTree Customer
    (4 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 21, 2016

    They were very polite!

    (0) (0)
    I will check your rates for an auto loan in the future. They are a great lender

    Was this review helpful?

  • from Tecumseh, OK Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    February 17, 2016
    Loan Closed On:
    March 31, 2016

    Help at last/THANKS

    (0) (0)
    I was making several payments with high interest. With the help of Quicken Loans I now have one low payment with low interest. The process was easy and they were very helpful and patient. Thank you Quicken Loans for lighting my financial load.

    Was this review helpful?

  • from Thompsons Station, TN Confirmed LendingTree Customer
    (5 of 5)
    Recommended!
    Reviewed:
    Date of Service:
    April 16, 2016

    Quicken loans is great

    (0) (0)
    Quicken loans is good with better opportunities to refinance.

    Was this review helpful?

  • from Chicopee, MA
    (5 of 5)
    Reviewed:

    unhappy long time customer

    (0) (0)
    Experience with Quicken loans was horrible. I was sending same documents for 2 months because they kept losing my paper work and when it came to closing I was denied a week before closing . As I have dealt with them for the previous purchase of a home I did not anticipate this sort of problem and I was very disappointed. I would not recommend serious home buyers to deal with this company. Its a waste of time... Read More

    Was this review helpful?

  • from Savannah, GA Confirmed LendingTree Customer
    (2 of 5)
    Reviewed:
    Date of Service:
    April 14, 2016

    Owner

    (0) (0)
    Great response, but everything reels on the appraisal. We had an appraisal from a different appraiser 30 days prior for $210,000. The appraiser for Quicken appraised the property for $180,000. When I questioned Quicken about how there could be such a difference, they simply said they had nothing to do with appraisals. Problem is that it created a required PMI insurance which was not necessary, but negated any benefit in a refinance, so we paid $800 out in appraisal fees and got nothing in return--no refinance!... Read More

    Was this review helpful?

NMLS 3030
Quicken Loans The Faster, Easier Way to Get a Mortgage At Quicken Loans, you come first. From our first conversation through every contact that follows, our #1 goal is to give you the very best home loan experience you’ve ever had. We even have a mantra that defines it: Every client, every time, no exceptions, no excuses. And we say it often. Here’s how we work hard to make sure everything we do benefits you: •Our product base is unrivaled in the mortgage industry with over 100 safe, secure loan programs that can lower your mortgage interest rate and your payment. •Our expert advice makes your purchase or refinance process quick and easy from application to close. •We close loans in all 50 states, and can process loans in as few as 15 days depending on your situation. •We don’t just help you get a mortgage; we make you a better homeowner. We teach you everything you want to know about mortgages and our process with our guides, online tools, tutorials and videos! •Quicken Loans is the first mortgage company to offer the convenience of signing your application electronically with e-Signature! •And, you have total control—you can check the status of your loan 24 hours a day, 7 days a week on our secure website, and view and print your loan documents online. Our commitment to you goes beyond your home loan. The Quicken Loans experience begins and ends with the best client service. •We offer you and your family over 24 years of mortgage experience. •Clients like you have given us an overall 94 percent client satisfaction score from the survey taken when they close their home loan. •As a client, you want a company that gets good referrals. Here, every 9 out of 10 clients recommend Quicken Loans! •We’re the online company that’s all about convenience – you can choose where you sign your final paperwork. •After you close your loan, we’ll keep you in-the-know. We keep track of the market for you and let you know of rate drops or upcoming events that could save you and your family money.