Quontic Bank Ratings & Reviews

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NMLS ID: 403503

Quontic Bank

(4.7 of 5) 10 Reviews

70% of our customers would recommend this lender.

About Quontic Bank

Quontic Bank is one of the top lenders of FHA-insured reverse mortgages in the United States. We are a trusted resource, and we’re committed to matching customers with the right product—empowering them with financial independence. Quontic is a Federally...

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Loan Officers

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Andrew Oertel Carmel, IN
Andrew Arnold Carmel, IN
Shane Dishman Carmel, IN
Michael Lafferty Carmel, IN
Frank Melia Melville, NY
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Customer Reviews

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10 Reviews

(4.7 of 5)
Review Breakdown
  • Lender Review
    from Teague, TX Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this lender
    Date of Service:
    July 7, 2017

    Not Happy

    Review of Reverse Mortgage with Quantic Bank The Good: Tom was a wealth of information on this decision. Very responsive to our questions and prompt with replies. They were willing to take us on even though we are very rural (think Banjos) and our property was agricultural and in a revocable trust. Except for the appraisal, Closing cost came in less than the projected. The Bad: Prepare for 2 months of frustration. A timely survey to take the house out of agg cost $2K Even though I expedited each new request there was always one more delay. The Appraisal company said $500 cost. Quontic Bank was to cover $200. Should have got it writing. Cost was $800. Funding was to be on the fourth day after closing. It was 7th day. The 3 day waiting (rescission period) period does not include Sunday or holidays. Quontic Bank waited until after bank wire closing time to wire the money, so you won’t will not actually have the money till the next day. It was confirmed funded 3 days before so this should not have happened. Overall it took a lot of effort on my part to move this along.... Read More

    Was this review helpful?

    Thank you for your message. We take customer service very seriously and do our very best to make the mortgage process as fast and hassle-free as possible. As you pointed out, though, things outside of our control can sometimes cause the process to hit a snag. We are actively working to see how we can prevent any such hiccups in the future. Thanks again for taking the time to give us this valuable feedback.
  • Lender Review
    from Miami, FL
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this lender

    Great Choice Quontic Bank

    I feel I was very lucky in doing my Reverse Mortgage with Vinnie Smith from your office in Indiana. Without meeting him in person, he made me feel confident that I was doing the right thing for my situation. Throughout the process he remained patient with me and all my questions even though I was quite repetitive. I commend Quontic Bank for hiring him. It was an excellent choice. ... Read More

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  • Lender Review
    from South Park, PA Confirmed LendingTree Customer
    (1 of 5)
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    None - we connected, but I didn't move forward
    Date of Service:
    April 27, 2017

    WORST BANK FOR A REVERSE MORTGAGE

    I am so disappointed in this Bank and the Revree Mortgage Process. I was dealing with Audra and at first she wanted to help us. But when I asked for official documentation a to what she is telling me is the truth she would not provide it to me. I gave her what the official HUD stated in my case and she had nothing but excuses. I am so done with even attempting to get a Reverse Mortgage due to all the INCORRECT INFORMATION. Will NOT ever call this bank again!!! ... Read More

    Was this review helpful?

    Thank you for your comments. Most reverse mortgages are insured by the U.S. Department of Housing and Urban Development's Federal Housing Administration (FHA). To qualify, there are a number of requirements set by the FHA. All lenders are bound by these rules-and that's a good thing. It also means not everyone who contacts us will qualify.
  • Loan Officer Review
    from New Egypt, NJ
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great Experience with a Great Rep

    Mike was the person who got us through the whole process. There was never a time when he gave up on us or making our dreams of home improvements a reality. Yes, it's his job. However, Mike went above and beyond. Thank you Mike

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  • Loan Officer Review
    from Gambrills, MD
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Refinance
    Services:
    Closed loan with this loan officer

    Great Experience

    It was a great experience for me. Michael Fanelli was the best and i feel like we became more like friends then just a customer. He was wonderful. I will tell all my friends and family about Michael with Customized Mortgage Solutions.

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  • Lender Review
    from Wexford, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this lender

    Quontic was great

    Quontic did a great job for us. In addition to Shane his supervisor Tom( I don't know Tom's last name) did a great job and really went to bat for us. Our experience with Quontic was exceptional.

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  • Loan Officer Review
    from Wexford, PA
    (5 of 5)
    Recommended!
    Reviewed:
    Loan Type:
    Reverse Mortgage
    Services:
    Closed loan with this loan officer

    A loan officer and an advocate

    Shane worked extremely hard to make this loan work. His attention to detail is exceptional. We were made aware of everything involved in this process, a process that was new and unfamiliar to us. Shane became aware of our situation both financially and our health issues and basically crusaded our cause in the entire endeavor. We got to know him over the phone as the application process progressed. He's very professional but equally personable. Just a very nice, very competent loan officer. I would recommend him as highly as is possible to any prospective borrower... Read More

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  • Loan Officer Review
    from Indiana
    (5 of 5)
    Recommended!
    Reviewed:

    Excellent Customer Service

    My experience with Mid America Mortgage was great. Andrew has excellent customer service. He responds very promptly and always answered all of my questions. I would highly recommend Andrew and will use him again for any future mortgage needs.

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  • Loan Officer Review
    from Hartford, CT
    (5 of 5)
    Recommended!
    Reviewed:

    A True Professional

    Shane Dishman was impressive. Very impressive! I've purchased and refinanced a number of times over the years and was surprised at how thorough and knowledgeable Shane is. We started out thinking we would try for a lower rate, but Shane showed us multiple options that truly did take into account both our present and future needs. How refreshing to know that he was looking out for our best interests. We never even considered some of the points he made. Thank you, Shane, for everything! I would/will recommend using one of the best in the business... Shane Dishman... Read More

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  • Loan Officer Review
    from Nashville Tn
    (5 of 5)
    Recommended!
    Reviewed:

    Best Experience I Have Ever Had

    I did not realize that refinancing could be easy. It seems that the other 3 times I have refinanced I must have been working with the wrong person/company. Mike Lafferty is very knowledgeable, experienced, and makes things simple and easy. He let me know what to expect and delivered what he said when he said. I recommend anyone looking to refinance to call Mike!!

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Quontic Bank is one of the top lenders of FHA-insured reverse mortgages in the United States. We are a trusted resource, and we’re committed to matching customers with the right product—empowering them with financial independence. Quontic is a Federally Issued Bank which lends in all 50 states. Our purpose as a Bank is to ensure you are handled as a client and not just another number. As a Bank we strive for client satisfaction, as we know this will build success through referrals and repeat business. Anyone can open a mortgage company, not just anyone can be a Bank. Do business with someone you trust.